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Asian American Pacific Islander Month DDSD 2024.pptx
Operations management
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AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724
Name : Mary Jennifer.A Marks : 80
Course : Bachelors in Management Studies (BMS)
Subject : Operations Management
Answer the following question.
Question. 1. 2. Ahmet grows domatoes in his 100 by 100 meters
garden. He then sells the crop at the local farmer’s market. Two
summers ago, he was able to produce and sell 1200 kgs of
tomatoes. Last summer, he tried a new fertilizer that promised a
20% increase in yield. He harvested 1350 kgs. Did the fertilizer live
up to its promise? (10 marks)
Answer:
2. Productivity = (1200 kgs)/ (100m x 100m) = (1200 kgs)/(10 000m2) = 0.12 kg/m2
Productivity = (1350 kgs
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-
SCHOOL
2. Question. 2. Kleen Karpet cleaned 65 rugs in April, consuming the
following resources: Labour: 520 hours at 13 MU/hour Solvent: 110
litres at 5 MU/litre Machine Rental: 20 days at 50 MU/day a. What
is the labour productivity? b. What is the multifactor productivity?
(10 marks)
Answer:
1.15 Kleen Karpet cleaned 65 rugs in October, consuming the following
resources:
Labor: 520 hours at $13 per hour
Solvent: 100 gallons at $5 per gallon
Machine rental: 20 days at $
Question. 3. A firm uses exponential smoothing with a very high
value of alpha. What does this indicate with respect to the
emphasis if placed on past data. (10 marks)
Answer: A time series is a sequence of observations which are ordered in time. Inherent in the
collection of data taken over time is some form of random variation. There exist methods for
reducingof cancelingthe effectdue torandomvariation.Widely used techniques are "smoothing".
These techniques, when properly applied, reveals more clearly the underlying trends.
Enter the time series Row-wise in sequence, starting from the left-upper corner, and the
parameter(s), then click the Calculate button for obtaining one-period-ahead forecasting.
Question. 4. What is production/operations? (10 marks)
Answer: Production and Operations Management ("POM") is about the transformation of
production and operational inputs into "outputs" that, when distributed, meet the needs of
customers.
The processin the above diagramisoftenreferredtoas the "ConversionProcess".There are several
different methods of handling the conversion
3. Question. 5. What factors distinguish between production and
service operations? (10 marks)
Answer: There are five main differences between service and manufacturing organizations: the
tangibility of their output; production on demand or for inventory; customer-specific production;
labor-intensive orautomatedoperations;andthe needforaphysical productionlocation. However,
in practice, service and manufacturing organizations share many characteristics. Many
manufacturers offer their own service operations and both require skilled people to create a
profitable business.
Question. 6. What are the major components of a production
system? Give two examples. (10 marks)
Answer: Production can be explained as an act of either manufacturing or mining or growing of
goods (commodities) generally in bulk for trade.
Production is a method employed for making or providing essential goods and services for
consumers. It is a process that puts intangible inputs like ideas, creativity, research, knowledge,
wisdom,etc.inuse or action.It isa waythat transforms(convert) tangible inputslikeraw-materials,
semi-finished goods and unassembled goods into finished goods or commodities.
Meaningof system:Systemisan arrangementor assemblyof inter-dependentprocesses(activities)
that are based on some logic and function. It operates as a
Question. 7. Contrast the world class view with the traditional view
in quality control. (10 marks)
Answer: There are many waysto measure organizational performance otherthanfinancialoutputor
profit.Modernmeasurementfocusesonthe essential activities, resources and other factors - many
less intangible than traditional indictors - that impact on final outputs. These include modern
methods such as Balanced Scorecard.
'Quality Tools' refers to tools and techniques used in
Question. 8. Advertisement expenses are usually wasteful, with no
guarantee of enhanced sales or higher loyalty from among the
target audience”. Do you agree with this statement ?Present your
view – point. (10 marks)
4. Answer: Advertising is a form of communication intended to persuade an audience to purchase
products, ideals or services. While advertising can be seen as necessary for economic growth, it is
not without social costs. Unsolicited commercial email and other forms of spam have become so
prevalent that they are a major nuisance to users of these services, as well as being a financial
burdenoninternetservice providers.Advertisingincreasinglyinvadespublicspaces,suchas schools,
which some critics argue is a form of child exploitation.
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