This email from Tracy Privari, a transaction coordination manager at Coldwell Banker, is addressing all Norcal transaction coordinators about an upcoming change. While the outcome is not what was hoped for, Privari believes the team built something great over the past two years and each coordinator should be proud of their accomplishments. Privari encourages the coordinators to continue supporting each other as some may become independent contractors. Regardless of future plans, Privari is confident in the team's success and is available if anyone needs assistance during this transition.

1. June 15, 2016
Hello,
Please take a look at my attached resume for a detailed look at my skills and experience. As my resume’
indicates, I possess 20 years of progressive experience in the Clerical field. Below is a snapshot of what I
have to offer.
My professional history includes positions such as Transaction Coordinator for Coldwell Banker, Personal
Assistant to Russ Warrick at Intero Real Estate Services, as well as Director of First Impressions for Intero
Real Estate, and Administrative Assistant with Master Plumbing.
My responsibilities:
1) Excellent Customer Service
2) Reviewing Contracts and Disclosures
3) Processing Documents for E-Signing
4) Respond to Emails Professionally, and Composing Mass Emails
5) Typing letters, Agent inspection notes, Memos
6) Professional and Excellent Phone Etiquette - Answering Incoming Calls, and Returning Calls
7) Accounts Payable and Receivable
8) Managing Calendar and Scheduling Appointments
9) Scanning, Faxing, Uploading, and Coping Documents
10) Dispatching
I assisted in many successful closings. My Supervisor and Team also relied on my ability to Multitask,
Proof Read, and my Customer Service Skills.
I am in the process of locating to the Minden, Nevada area. I look forward to meeting with you and
discussing how I can be an asset to your company.
Thank you, in advance, for your consideration.
Sincerely,
Cheryl Hughes
408.821.6508
CherylHughes210@hotmail.com

2. CHERYL HUGHES
PO Box 1557, Gilroy, CA 95021 408.821.6508 CherylHughes210@Hotmail.com
Over 19 years of exceptional skills in organizing and working with many real estate agents. I am a self-starter, loyal, honest,
and a quick learner. Professional communication skills, proficient in multi-tasking and accuracy. My attendance and
punctuality is exemplary. I am confident in my ability to be a team player, and to ensure all parties have a positive
experience. Super success comes with everyday excellence.
Experience
Administrative Assistant
Master Plumbing –Sunnyvale 10-26-2015 to 6-2-2016
 Customer Service - Answering several incoming phone lines; scheduling appointments and resolving customer
related issues.
 Accounts Receivable – Reconciled the Walgreens account. Submitting invoices for payment, and following up on
payments due.
 Payroll – Following up on Technician’s time cards, and intervals in their time. Inputting hours onto an excel
spreadsheet.
 Dispatch – Dispatching Technicians to their next job, receiving and inputting the complete / incomplete job.
Transaction Coordinator
Coldwell Banker / NRT, Morgan Hill – Concord 925.771.5235 5-5-2014 to 5-11-2015
 Review listing and sales contracts. Review disclosures, preliminary reports for context and clients initials and or
signatures. Compiling listing and escrow documents.
 Working with approximately 50 Real Estate Agents, and monitoring approximately 100 files.
 Compile timelines and monitor contingency removal dates.
 Open escrow for listings with Title Company i.e.: Cornerstone Title, Chicago Title Company. Once the escrow is
open follow up on preliminary reports, if necessary order copies of exceptions, and color coded easement maps.
 Set up documents to be E-Signed.
 Communicating with Realtors regarding their files.
 Proficient in emailing clients, and monitoring incoming and outgoing Emails.
 Fax and Scan documents.
 Upload document into web base program.
Realtor Assistant – Russ Warrick
Intero Real Estate Services, Morgan Hill 408.778.7474 2001 to 2014 03 19
 Managing Realtor calendar, and scheduling most appointments.
 Review listing and sales contracts, and compile estimated net sheets and estimated closing costs, Order pest,
property, roof, chimney inspections, and any other inspections deemed necessary. Review disclosures,
inspections and preliminary reports for context and clients initials and or signatures. Send deposit check along with
a copy of the purchase contract to the title company. Organize repairs to be made (to a listing or sale) prior to or
after close of escrow.
 Open escrow for all listings with Title Company i.e.: Chicago Title Company. Once the escrow is open follow up on
preliminary reports, if necessary order copies of exceptions, and color coded easement maps.

3.  Work directly with clients (Sellers and Buyers) in signing real estate documents, forwarding all contracts,
disclosures, and inspections. Providing information to help educate the client on listing and selling a property.
Develop time lines to meet contractual dates and times. Accumulating client’s criteria for a home, and setting up
their web base home searches.
 Schedule of photo shoots, and virtual tours for listings. Meeting with the photographer. Design and print color
brochures and flyers for listing. Compile advertising information for advertisement in real estate magazines, and
local newspapers i.e.: Country News, The Dispatch, and The Mercury News.
 Following up with other real estate agents to receive or provide contracts, disclosures, reports, escrow
information, and feedback to or from real estate agents when a property has been shown.
 Professional and excellent phone etiquette when speaking with financial institutions and mortgage brokers; such
as Bank of America, JPMorgan Chase, Washington Mutual, Global Mortgage regarding pre-approval letters,
appraisals, contingency removals, short sales, and BPO’s (Broker Price Opinions).
 Organizing pre-listing presentations, and the market analysis’ (home value).
 Scheduling showings for Buyers and routing the homes. Max amount of homes to view at one appointment is 10-
15.
 Compile and organizing all communication, property information, contracts, disclosures, reports, title and escrow
information in a divider folder for our listings and escrows. Provide original or copy of the documents required by
our broker.
 Compile statistic date in sales volume, average list price received, number of listings, and days on market.
 Compile monthly Profit and Loss reports, Personal Budget reports, and Lead Tracker reports.
 Web Site Administrator skilled in keeping personal web sites updated.
 Proficient in monitoring incoming and outgoing Emails; notify Realtor if urgent email comes in.
 Respond to emails professionally.
 Compose and send Mass emails.
 Train and work with our Buyers agent and my personal assistant.
 Fax and Scan documents.
 Answer incoming phone calls: clients, prospective leads, realtors, vendors, etc.
 Print and Mail out monthly newsletters, and postcards. Work with vendors who print our postcards and proofing
our orders.
 Typing: letters, agent inspection notes, memos.
 Monitor, reply, and sort incoming and outgoing email.
 Bulk Mail: Mailing over 1000 newsletters, printing, and preparing for mail.
 Order all office supplies.
 Accounts payable for business expense bills.
 Prepare 1099 and 1096 tax forms for contract labor.
 Itemize tax deductions for yearend financial statement, and check for accuracy. Download monthly bank
statements, and import into “Money”
Director of First Impressions – Weekends
Intero Real Estate Services, Morgan Hill 408.778.7474 2011-2014 03 19
 Greet and welcome incoming guests. Answer incoming calls. Stock supplies and copiers. Assist Realtors with
equipment. Disperse mail. Compile listing and sale packages.

4. Realtor Assistant – Kelly Chaytor
Contempo C21 Seville, Morgan Hill 1996 – 2001
 Review listing and sales contracts, and compile estimated net sheets and estimated closing costs, Order pest,
property, roof, chimney inspections, and any other inspections deemed necessary. Review disclosures,
inspections and preliminary reports for context and clients initials and or signatures. Organize repairs to be made
(to a listing or sale) prior to or after close of escrow.
 Work closely with clients (Sellers and Buyers) in signing real estate documents, forwarding all contracts,
disclosures, and inspections. Providing information to help educate the client on listing and selling a property.
Develop time lines to meet contractual dates and times. Accumulating client’s criteria for a home, and setting up
their web base home searches
 Open escrow for all listings with Title Company i.e.: Chicago Title Company. Once the escrow is open follow up on
preliminary reports, if necessary order copies of exceptions, and color coded easement maps.
 Compiling and organizing all communication, property information, contracts, disclosures, reports, title and escrow
information in a divider folder for our listings and escrows. Provide original or copy of the documents required to
our broker.
 Schedule photo shoots, and virtual tours for listings. Meeting with the photographer. Design and print color
brochures and flyers for listing. Compile advertising information for advertisement in real estate magazines, and
local newspapers i.e.: The Dispatch, and The Mercury News.
 Typing: letters, and memos.
 Bulk Mail: Mailing over 300 newsletters, printing, and preparing for mail and taking to the post office.
Avon Dealer for 11 years 1998-2009
 President Club Member– Sales volume $10,000 each year.
 Delivering brochures and orders, introducing new products to clients, placing orders, and returns, accounts
receivable and payable.
I also have experience working in Electronic Distribution office (Hamilton Avnet), and Electronic Representative office
(Criterion Sales).
Computer Skills
 Microsoft Outlook, Word, Excel, Power Point, Works, Money
 Top Producer – Real Estate
 Zipforms – Contract Repository, and updating latest version
 Web Base Programs – OneDrive, Docusign, HomeBase, Dropbox
Equipment Skills
 Copier
 Fax machine
 Telephone/voice mail
 Scanner
 Computer
 Printers
 Stamp machine
 Typewriter
 Binding machine
 Calculator

5. Education
 Gavilan College, Gilroy, Ca
 General Education
 Computer Courses
 Graduate of Mt. Pleasant High School, San Jose, Ca
References
 Cindy Louis, Coldwell Banker, Supervisor, 408.482.8383 RealEstateChaCha@gmail.com
 Sylvia Meyer, Transaction Coordinator, 408.828.4959 Sylvia.Meyer@gmail.com
 Lisa Burns, Transaction Coordinator, 831.524.3844 Lisa.Burns8809@gmail.com
 John Agresta, Coldwell Banker, Manager, 408.776.7118 john.agresta@cbnorcal.com
 Judy Dudley, Realtor Assistant, 408.687.9992 jdudley@interorealestate.com
 Susie Morrison, Buyer, 408.250.2658 susie.morrison@avnet.com
 Michael Villanueva, Sr. Global Procurement Manager, 408.772.8290 Michael.Villanueva@hgst.com

6. www.hgst.com
HGST Inc.
3403 Yerba Buena Road, San Jose, CA 95135 Tel: 408-717-7552
June 16, 2016
I would like to recommend Cheryl Hughes as a candidate for a position within your organization. I have
known Cheryl Hughes for over 15 years and have witnessed her having a positive objectiveness to her
daily routines. Cheryl has been engaged with her Community and leads by example in all activities she
engages herself in. I have seen Cheryl take an urgency to activities that are in need of results orientation
and closure by taking active an active role.
Cheryl is always willing to offer her assistance and has an excellent rapport with the many her
constituents that she comes in contact with. In my opinion Cheryl would be an asset to any employer and
in closing I recommend her for any endeavor she chooses to pursue.
Sincerely,
Michael Villanueva
Sr. Global Procurement Manager
(408) 717-7552

7. 1
Hughes, Cheryl
From: Privari, Tracy <tracy.privari@cbnorcal.com>
Sent: Friday, May 08, 2015 7:46 AM
To: ***ALL Norcal Transaction Coordinator
Subject: Hold your heads high.....
Good morning to all of you,
A little over 2 years ago we all started down this path together. While it is not turning out as we had thought or hoped, I believe
that we have all learned a lot along the journey.
Together we built something great, and no matter the outcome we have every reason to be very proud. Our standards were
very high so each and every one of you are on this team because you are the best of the best and I am honored that you chose
to join us.
I know it is an old cliché but it really is true that when one door closes another opens. We may not know where that door leads
yet but we will soon enough. Please hold your heads high and be proud of all that we accomplished over the last couple of
years.
You have built relationships and connections with each other and it is my hope that you continue them and surround yourselves
with each other. I have often said that being an Independent TC (if that is what you are choosing to do) is a bit like being on an
island. That is why it was so important to me to foster a strong team environment. I think we all succeeded in that and I hope
that all of you carry it forward.
No matter what you have chosen to do after Monday I have no doubt that you will all continue to strive to be the best and will
be very successful. I will always make myself available to you should you need anything at all; Cell (925) 584-9726, EM
tracy@premiertransactions.com.
And so our new chapter begins……
Tracy
TRACY PRIVARI, Transaction Coordination Manager
...............................................................................................................................
COLDWELL BANKER RESIDENTIAL BROKERAGE
1855 Gateway Blvd., Suite 750 | Concord, California 94520
925.771.5242 direct l 925.584.9726 cell l 888.322.9378 toll free
EM tracy.privari@cbnorcal.com

8. 2
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