This document is a resume for Robert B. Shane summarizing his marketing, customer service, and fundraising experience. Shane has over 2 years of experience as a Senior Fundraiser for USF Telefund where he generated over $5,000 for the university and fostered relationships with employees and alumni. He also has experience as a Holiday Management Specialist at Edible Arrangements where he helped increase staff efficiency during busy periods. Shane is currently pursuing a Bachelor's degree in Business Administration from the University of South Florida and expects to graduate in Summer 2017.

1. ROBERT B. SHANE
E: rbshane@icloud.com  C: 352-476-5364  Tampa, FL 33613
https://www.linkedin.com/in/robertshane94
MARKETING & CUSTOMER SERVICE EXPERTISE
Intuitive Marketer who undertakes rigorous assignments, meets outlined deadlines and delivers
excellence. Possesses practical knowledge in organizational marketing and business management
strategies. Applies knowledge of business sectors and past sales experience to build interpersonal
relationships with the staff of every company. Core competencies include:
Project Management  Marketing Trend Analysis  Strategic Planning 
 Creativity & Out-of-the-box Approaches  Fundraising  Client Relations  Co-worker Relations
PROFESSIONAL EXPERIENCE
RUFFALOCODY USF TELEFUND  Tampa, FL  November 2012 - February 2015
“Qualified candidates will demonstrate strong oral and written communication skills, insightful knowledge of the
institution, an ability to accept direction and a strong desire to achieve goals.”
Senior Fundraiser
Facilitates representable relationships with past graduates, current parents of students, and friends of the
University of South Florida. Supports the development of long-lasting student-to-alumni connections in
the pursuit of reaching targeted fundraising goals for essential student programs.
 Generated more than $5,000 for the University of South Florida with increasing projections in
future years
 Fostered personal relationships with the majority of employees on staff stimulating a healthy
work environment that all employees benefit from
 Refined communication skills by enhancing the basic strategies employed in base calling scripts
to generate higher calling success rates
 Surpassed efficiency goals as set by organization supervisors; includes an incredible credit card
pledge commitment rate of over 50%
EDIBLE ARRANGEMENTS  Ocala, FL  December 2011-August 2014
“We believe in invention, investment and imagination, and have an entrepreneurial history and spirit. Above all, we
are fresh fruit fanatics.”
Holiday Management Specialist
Strengthens the arrangement-preparation staff’s output and efficiency when orders are encumbered
during holidays. Assists with managing the staff and double-checking fine details of each order completed.
 Capitalized on a stressful work environment by increasing liveliness and enthusiasm through
interpersonal relationships formed with arrangement line members.
EDUCATION
Bachelor of Science in Business Administration
UNIVERSITY OF SOUTH FLORIDA  Tampa, FL Estimated Summer 2017
TECHNICAL SKILLS
Proficient in In-house Proprietary Fundraising Software  Influential Networking  Advanced Excel &
Spreadsheet Management  Interpersonal Approaches  Procedures and Policies Analysis