The document discusses best practices for writing for digital media. It emphasizes writing in a personal tone using the first person and keeping content short and engaging to grab readers' attention quickly. Key points include writing headlines that compel readers in 3 seconds, keeping social media updates short and conversational, and repurposing content across multiple platforms like blogs and social networks. Facts, questions and statistics are recommended over direct statements to generate better responses from readers.

1. WRITING FOR DIGITAL MEDIA
Writing for digital media is not like writing for traditional presses. There is no longer time to create
a great introduction paragraph and add more detail, it is necessary to grab the reader’s attention
in 3 seconds, which means the headline must engage the reader instantly.
IT IS PERSONAL
Social media is personal, it is a conversation between you and your fans / connections / viewers and
anyone else that may be listening.
Most updates / tweets / posts are written in the first person (singular or plural). The third person
does not work in digital media.
It is acceptable to say “we are having a promotion this afternoon” if representing a company. It is not
great to issue posts / tweets etc like “The ABC Company is having a promotion this afternoon”.
Better still would be “I’m getting ready for a promotion at the ABC Company this afternoon”.
SHORT AND SWEET
LinkedIn and Twitter allow 140 characters (including spaces and punctuation) which includes your
Twitter identity when someone is repeating (re-tweeting) what you have said.
This means writing short statements to tempt the reader to click on a link for more has become the
norm.
Facebook conventions dictate short and sweet although there are no limits on post sizes. The
average person posts a sentence or two at most.
WRITING FOR DIGITAL MEDIA © Annmarie Hanlon 2010
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2. SHORTEN LINKS
When adding a link to a media release it can take up far too many characters. There are various
websites which will reduce the size of a link, free of charge, so that
http://www.evonomie.net/content.php/info_id/497 which is 88 characters becomes:
http://bit.ly/aAPxsj - using bit.ly
http://tiny.cc/jql1x - using tiny.cc – used by The Times
http://alturl.com/qhabk - using short URL
FACTS, FIGURES AND QUESTIONS
Providing statistics, numbers, fascinating facts and questions generates better responses than direct
statements. People are reading the posts / tweets / updates at their desk and a question like “have
you visited the world’s best airport lounges” is more appealing than “new study on airport facilities”.
PUNCTUATION AND SPELLING
Punctuation has changed too. In social media it is not uncommon to see
• No punctuation at all – to reduce the number of characters
• Use of smiley faces :) to indicate positive messages
• Abbreviations that may be more common in text messages
For clients using social media spelling is important, if part of the brand image, but once the tweet or
update is posted, it is difficult to retract.
If you issue something with an error, re-issue with the correct spelling. Better still, make another
more useful statement.
WRITING FOR DIGITAL MEDIA © Annmarie Hanlon 2010
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3. REPURPOSE YOUR CONTENT
Whenever you create a press release, write an article, say something, make sure it’s on LinkedIn
(share with Twitter), on your blog, website news area and Facebook. Use the information, use it
again and once more for good measure. For example a news item about a new partner at a law firm
could have several different headings:
• Jane Smith joins Birmingham LLP
• Birmingham LLP announce promotions
• Have you read about the local woman being promoted?
RESOURCES
http://bit.ly
http://www.tiny.cc
http://www.shorturl.com
WRITING FOR DIGITAL MEDIA © Annmarie Hanlon 2010
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4. FOLLOW ME TO STAY AHEAD!
Annmarie Hanlon, Managing Director, Evonomie Ltd
http://uk.linkedin.com/in/annmariehanlon
http://twitter.com/annmariehanlon
http://www.facebook.com/Evonomie
Books & Apps
• Quick Win Marketing Book & App
• Quick Win Digital Marketing Book & App
Books available from Amazon but are much cheaper from the publisher, Oak Tree Press, with quick
delivery from Ireland (as good / better than Amazon)
http://www.oaktreepress.eu/index.php?page=shop.browse&category_id=10&option=com_virtuema
rt&Itemid=2
WRITING FOR DIGITAL MEDIA © Annmarie Hanlon 2010
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