This document provides summaries of content and trends related to content-rich systems for Week 19. It includes categories of metadata, predictions for enterprise content management (ECM) including more cloud usage, CMIS compatible ECM products, strategies for correspondence management, market insights on content clouds and ECM deals, news on partnerships and deals, and proposed research ideas on records, use cases, and designing user experiences.

1. B U S I N E S S A N D E C O N O M Y
A R O U N D
C O N T E N T R I C H S Y S T E M S .
W E E K 1 9 , E D I T I O N .
World of Content

2. Table of Contents
Definitions
Thought
Leadership
Ideations
Daily Notes
• Categories of metadata
• Predictions around ECM
• CMIS compatible ECM
products.
• Correspondence management.
• Industry News
• Research & Analysis

3. Categories of Metadata*
Descriptive
Metadata
Describes the
intellectual
content of a
resource and
used for the
indexing,
discovery and
identification.
Administrative
Metadata
Includes
management
information
about the
digital
resource, such
as ownership
and rights
management.
Structural
Metadata
To display
and navigate
digital
resources and
describes
relationships
between
multiple
digital files.
Technical
Metadata
Describes the
features of the
digital file,
such as
resolution,
pixel
dimension
and
hardware.
Preservation
Metadata
Information
needed to
archive and
preserve a
resource.

4. Predictions around ECM
 Large enterprises will start to use the cloud as their
primary ECM platform, not necessary organization
wide deployments, but departmental delivery.
 Mid tier businesses are struggling in their cloud
journey. They understood the benefits but can’t
move their so easily due to various factors and risks.

5. C O L L E C T I O N S O F I D E A S A R O U N D E C M
Ideations

6. CMIS compatible ECM products
CMIS
Content
Manager
EE
FileNet
Content
Manager
Content
Manager
On Demand
Content
Navigator
• As Wikipedia says,
CMIS is an open
standard that allows
different content
management systems
to inter-operate over
internet.
• It defines an abstract
ion layer for
controlling diverse
document
management systems
and repositories
using web protocols.
• CMIS is governed by
the OASIS
consortium.

7. Products offering Correspondence Management
Adobe LiveCycle
ES3
Assentis Aia Software Cincom systems EMC
HP / Exastream ISIS Papyrus Metavante IBM OpenText
Oracle Skywire Pitney StreamServe Xerox

8. Strategies in correspondence management
Increasing automation
Ease multichannel delivery
Process improvement
Optimizing distribution
Optimizing content production
Vendor consolidation

9. M A R K E T T R E N D S , M A R K E T I N S I G H T S A N D
R E S E A R C H
ECM Diary

10. ECM Market Insights – Week 19, 2014
Content clouds are happening
place again. CloudFuze today
announced that it is working with
Citrix to provide Citrix ShareFile
customers with access to ECM
platforms such as Alfresco,
SharePoint and ECM
Documentum. *
Lexmark international a US
corporate manufacturing laser
printers is making waves through
their acquisition bid in the ECM
space. After acquiring Perceptive
software, they have striked a deal
with Sweden based ReadSoft,
which has capabilities in the
account payable automation
majorly in the SAP market. **

11. ECM in News – Week 19, 2014
Alfresco & WeWebU
Announce Technology
Partnership to deepen their
expertise in transactional
content management. Both
of them offers extensive
support to the CMIS.
WeWebU OpenWorkdesk
is the best way of realizing
content centric business
applications.
Top Image Systems which
have vivid offerings around
ECM – BPM – MIP space
announced that they have
won a major deal to digitize
citizen IDs for public
institution in Romania.
Altogether 90 million paper
identification images are to
be captured and processed
within a challenging six-
month deadline. *
Repstor software company
has won an ECM deal with
the Premier Oil company.
Repstor focuses on offering
that provide seamless
integration with Microsoft
content rich platforms such
as Outlook, SharePoint.**

12. Research & Analysis –Week 19, 2014
Idea
• A record is a finalised
version of a document
that cannot be modified.
• One of the simplest Use
Cases is Correspondence
Management
• Data visibility, not
volume, is the problem
that needs to be solved
Proof:
• Case management
whether adaptive,
dynamic, or production
takes knowledge and
process management to
the next level.
Theory
• It's inherently
impossible to design a
great user experience for
bad content.