A Point of View on Applying Innovation Incubation and Ecosystem Development to build a business innovation ecosystem in Healthcare sector with specific focus on Service Design and Service Innovation

1. HEALTHCARE INNOVATION Emerging Trends

2. HEALTH
TECHNOLOGY
EMERGING
TRENDS
Wearable
Technology
Connected
Devices
Augmented
Reality
3D Printing
Blockchain
Robotic
Process
Automation
Personal
Genomics
Electronic
Records
Neural
Analytics
Healthcare
Information
Exchanges
Telehealth
Predictive
Analytics
Mobile Health
Apps
Data Security
Ecosystem
Development
Cloud based
Technology

3. DISRUPTIONS IN
HEALTHCARE
Digital Transformation
Experience Design
Regulatory Reforms
Personalized Medicine
Connected Healthcare
Collaborative Healthcare

4. INNOVATION
ARCHITECTURE
Business Innovation
Service Innovation
Technology Innovation
Digital Innovation
Social Innovation

5. BUSINESS INNOVATION IN
HEALTHCARE
Empowered Customer
Integrated Medical Home
Digitization of Residency Care
Digitization of Acute Care
Payment Model Innovation
Process Automation
Risk Management
Marketing Innovation
Green Hospital
Lean Management
Preventive Services
Consumer Products
Health Economy

6. SERVICE INNOVATION IN
HEALTHCARE
Patient Centered Care
Patient Empowerment
Service Design
Drug safety monitoring
Health apps for the layperson
Self Service Healthcare
Multidisciplinary teams
Integrated Healthcare service
delivery

7. SERVICE DESIGN
CHALLENGES
Uncertainty in experience
Uncertainty in outcomes
Uncertainty in recovery process
Privacy concerns
Unorganized environment
Emotional Dilemma
Customer Ambiguity
Lack of information

8. SERVICE DESIGN
TECHNIQUES
Customer Journey Mapping
Customer Experience Analytics
Customer Persona Design
Immersive Workshops
Value Stream Mapping
Value Proposition Design
Servicescape design

9. HEALTHCARE INNOVATION
OUTCOMES
Health Behavior
Health Condition
Treatment Outcome
Health Economy
Health Sustainability
Health Experience
Health Education

10. TECHNOLOGY
INNOVATION
Mobile Health
Tele Health
Social Health
Healthcare Analytics
Connected Health
Cloud Health

11. DIGITAL INNOVATION
Robotics
Genomics
Wearables
AR/VR
3D Printer
Artificial Organs
Regenerative Medicine
Anti Aging
DNA

12. A FEW CASE STUDIES
Rounding Robot Doctor
Surgical Nanobots :
Surgical Robot (da Vinci):
Bionic-spine (for paraplegics):
Wearable devices
Virtual Reality (for patient care):
Virtual Reality (for medical training)
3D Printing & Artificial Blood Vessel:
Genetic Testing

13. HEALTHCARE
INNOVATION
ECOSYSTEM
OVERVIEW
Community
External Device
Ingestible
Implantable

14. HEALTHCARE
INNOVATION
IT PERSPECTIVE
Data
Information
Intelligence
Knowledge

18. KEY BARRIERS TO
HEALTHCARE
INNOVATION
Medical Efficacy Review
Product Distribution –
Complex Supply chain
Manufacturer Access –
Soaring coast of Healthcare

19. HEALTHCARE
INNOVATION INDIAN
CONTEXT
As per National Health Policy
2017, Public Health Spending is
2.5% of GDP
Indian Public Health spending
30% less than that of China
Paradigm shift from Sick Care to
Wellness
Two third of healthcare spending
in India is out of pocket
At 65.56 percent the study
places India among sixth among
25 countries where out of pocket
spending in personal healthcare
is 50 percent or higher
Out of pocket spending among
Indian citizens is highest among
the world

20. DISCUSSION ON THE
ROADMAP
Healthcare Innovation Labs
Healthcare Product Incubators
Healthcare Service Designers
Healthcare Ideation Networks
Healthcare Hackathons
Healthcare Innovation Managers