‘Working together: evolving value for academic libraries’ is a six-month research project investigating the value of academic libraries for teaching and research staff. SAGE commissioned LISU to undertake the research in December 2011. Now halfway through the project, two UK case studies are complete, and those in US and Scandinavia are underway.
Some initial results have been compiled into a short presentation to coincide with the UKSG conference.
What are the key drivers behind the dramatic growth in library-based publishing? This session explores differences and similarities through three case studies from different countries: Sweden, the UK and the USA. The presenters will describe the forces that are changing the roles of their parent libraries and show how these are also shaping the nature of their publishing programmes. They will also discuss some of the opportunities they see for the future of libraries as publishers and the challenges these new entrants are encountering.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
The Value of Being Valued: all in the eyes of the beholderUCD Library
Presentation given by Peter Hickey, Head of Client Services, UCD Library, at the Relationship Management in HE Libraries Conference, Stirling, UK on 20th Nov 2015.
Peter Berkery of AAUP was a keynote speaker at the 2015 Academic Publishing in Europe conference. He gave an overview of the AAUP community of publishers, the association's strategic goals, and our roles in the global community of scholarly communications.
Working together: the final report: ALA 2012 (long)SAGE Publishing
Slides from Elisabeth Leonard's presentation on the "working together: evolving value for academic libraries" research by LISU and commissioned by SAGE
What are the key drivers behind the dramatic growth in library-based publishing? This session explores differences and similarities through three case studies from different countries: Sweden, the UK and the USA. The presenters will describe the forces that are changing the roles of their parent libraries and show how these are also shaping the nature of their publishing programmes. They will also discuss some of the opportunities they see for the future of libraries as publishers and the challenges these new entrants are encountering.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
The Value of Being Valued: all in the eyes of the beholderUCD Library
Presentation given by Peter Hickey, Head of Client Services, UCD Library, at the Relationship Management in HE Libraries Conference, Stirling, UK on 20th Nov 2015.
Peter Berkery of AAUP was a keynote speaker at the 2015 Academic Publishing in Europe conference. He gave an overview of the AAUP community of publishers, the association's strategic goals, and our roles in the global community of scholarly communications.
Working together: the final report: ALA 2012 (long)SAGE Publishing
Slides from Elisabeth Leonard's presentation on the "working together: evolving value for academic libraries" research by LISU and commissioned by SAGE
UCD Library and GreenGlass: Defining Needs, Redefining CollectionsUCD Library
Presentation given by Catherine Ryan, Collections Support Librarian, University College Dublin Library, at the CONUL Annual Conference held on May 30-31,2018 in Galway, Ireland.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
University Futures, Library Futures: re-examining academic library relevanceConstance Malpas
This presentation describes the methodology behind, and demonstrates the application of, a new typology of US higher education institutions based on IPEDs statistical indicators. Further information about the project is available here: oc.lc/libfutures
Improving Module Support for Academics and Students in UCDUCD Library
Presentation given by Catherine Ryan, Collections Support Librarian, and Joe Nankivell, Senior Library Assistant (Acquisitions), from UCD Library to the ANLTC seminar "Collection Management in CONUL Libraries - Sharing Experiences", held on 21 November at Royal College of Surgeons in Ireland (RCSI), Dublin, Ireland.
The Establishment and Development of UCD Library's Research Services Unit: Su...UCD Library
Presentation given by Julia Barrett, Head of Research Services, University College Dublin Library, at the 2017 CONUL Annual Conference, Athlone, Ireland May 30-31, 2017.
Collection Management and GreenGlass at UCD LibraryUCD Library
Presentation given by UCD Library's Collections Support Librarian Catherine Ryan at 'Collection Management: Sharing Experiences' Joint Seminar organised by CONUL Collections and CONUL Training and Development, 24th October, 2018 at the Royal Irish Academy, Dublin.
Enhancing User Engagement and Experiences through the Development of UCD Libr...UCD Library
Presentation given by Julia Barrett, Head of Research Services, and Jane Nolan, Maps and GIS Librarian, University College Dublin Library, at the CONUL Annual Conference held on May 30-31, 2018 in Galway, Ireland.
Ethnicity and Study Skills: active intervention in the library setting ALISS
Ethnicity and Study Skills: active intervention in the library setting – Suzanne White and Lisa Lawrence, Subject Librarians Coventry University.
Paper from the ALISS 2012 conference P
Going Global: UCD Library's Experiences in ChinaUCD Library
Poster presentation by James Molloy and Diarmuid Stokes, College Liaison Librarians at UCD Library, at NACADA International Conference, July 16-19, 2018, University College Dublin.
Presentation from "Institutional Repositories Dealing with Data" OR2013 Workshop, 8th July 2013, Prince Edward Island. Outlines UK programmes to help Higher Education Institutions develop Research Data Management Services. Gives background on the Digital Curation Centre, and the
DCC role in developing services. Outlines emerging RDM services based on this experience. projects in the JISC Managing Research Data programmes, and two ecent surveys on library plans & priorities. Then outlnes
examples in ‘new’ universities of how repository managers are enabling new roles for subject librarians to take shape in their institutions.
UCD Library and GreenGlass: Defining Needs, Redefining CollectionsUCD Library
Presentation given by Catherine Ryan, Collections Support Librarian, University College Dublin Library, at the CONUL Annual Conference held on May 30-31,2018 in Galway, Ireland.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
University Futures, Library Futures: re-examining academic library relevanceConstance Malpas
This presentation describes the methodology behind, and demonstrates the application of, a new typology of US higher education institutions based on IPEDs statistical indicators. Further information about the project is available here: oc.lc/libfutures
Improving Module Support for Academics and Students in UCDUCD Library
Presentation given by Catherine Ryan, Collections Support Librarian, and Joe Nankivell, Senior Library Assistant (Acquisitions), from UCD Library to the ANLTC seminar "Collection Management in CONUL Libraries - Sharing Experiences", held on 21 November at Royal College of Surgeons in Ireland (RCSI), Dublin, Ireland.
The Establishment and Development of UCD Library's Research Services Unit: Su...UCD Library
Presentation given by Julia Barrett, Head of Research Services, University College Dublin Library, at the 2017 CONUL Annual Conference, Athlone, Ireland May 30-31, 2017.
Collection Management and GreenGlass at UCD LibraryUCD Library
Presentation given by UCD Library's Collections Support Librarian Catherine Ryan at 'Collection Management: Sharing Experiences' Joint Seminar organised by CONUL Collections and CONUL Training and Development, 24th October, 2018 at the Royal Irish Academy, Dublin.
Enhancing User Engagement and Experiences through the Development of UCD Libr...UCD Library
Presentation given by Julia Barrett, Head of Research Services, and Jane Nolan, Maps and GIS Librarian, University College Dublin Library, at the CONUL Annual Conference held on May 30-31, 2018 in Galway, Ireland.
Ethnicity and Study Skills: active intervention in the library setting ALISS
Ethnicity and Study Skills: active intervention in the library setting – Suzanne White and Lisa Lawrence, Subject Librarians Coventry University.
Paper from the ALISS 2012 conference P
Going Global: UCD Library's Experiences in ChinaUCD Library
Poster presentation by James Molloy and Diarmuid Stokes, College Liaison Librarians at UCD Library, at NACADA International Conference, July 16-19, 2018, University College Dublin.
Presentation from "Institutional Repositories Dealing with Data" OR2013 Workshop, 8th July 2013, Prince Edward Island. Outlines UK programmes to help Higher Education Institutions develop Research Data Management Services. Gives background on the Digital Curation Centre, and the
DCC role in developing services. Outlines emerging RDM services based on this experience. projects in the JISC Managing Research Data programmes, and two ecent surveys on library plans & priorities. Then outlnes
examples in ‘new’ universities of how repository managers are enabling new roles for subject librarians to take shape in their institutions.
Open access in the humanities and social sciencesSAGE Publishing
From Louise Skelding's presentation on Open Access publishing in the humanities and social sciences, given as part of Dundee University's Open Access Week activities, Wednesday October 24.,
How to get published presentation Caroline Lock, SAGESAGE Publishing
Session at IFLA 2013 looking at how to get published in journals.The presentation explores topics such as: why you should seek publication; how to structure and write an article; how to choose a journal; the editorial and peer review process and author support and resources.
Marie O' Neill explores the expansion of DBS Library's research support services. She discusses key developments during this process including the production of a research development plan, the establishment of a research librarian post, the setting up of an institutional repository and the recent acquisition of Ebsco's Plumx software. The presentation also discusses the impetus, challenges and benefits of this expansion.
Enriching the Academic Experience: the Library and Experiential Learning at Middle Tennessee State University
William Black, Christy Groves and Amy York, Middle Tennessee State University
Middle Tennessee State University adopted its experiential learning program as part of the 2006 academic accreditation process. Experiential learning (EXL) merges classroom teaching with the work environment to enhance the overall educational experience. Through EXL, students, faculty and external organizations collaborate to strengthen learning.
The James E. Walker Library has taken a proactive program approach to EXL @ MTSU, through the creation of partnerships with instructional faculty and student groups. Through these partnerships, members of the library faculty have been engaged in a number of entrepreneurial activities to enhance student education and involve the library more directly in the university’s mission to develop educated men and women.
We propose to talk about some of the library’s entrepreneurial partnerships that enhance learning through experience. These programs include initiatives such as the Student Art Partnership which offers the Library as a learning site for art installations that raise student awareness, the Printing Press Project which brings the library’s locally crafted 18th century reproduction printing press into university and county K-12 classrooms, and the Assessment Project which utilizes skills of Management & Marketing and Anthropology students to evaluate library effectiveness across campus.
We will discuss a representative sample of EXL partnerships at MTSU, describe the activities and outcomes, and assess how, by thinking entrepreneurially, the programs have strengthened the library’s relationship with students and brought the library more fully into the educational process.
William Black is a Professor & the Administrative Services Librarian
Christy Groves is an Assistant Professor & the Coordinator of User Services
Amy York is an Assistant Professor & the Distance Education Librarian
New Roles for Librarians: The Blended ProfessionalElaine Martin
Lamar Soutter Library Director Elaine Martin reviews the training initiatives, e-science developments, and questions that are being asked as librarians move from bounded to blended professional roles.
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An update on the work of the Value of Academic Libraries committee, presented at a Sunday afternoon forum at ALA Annual Conference in Las Vegas by Lynn Silipigni Connaway and Melissa Bowles-Terry.
lecture presented by Fe Angela M. Verzosa at PLAI-Southern Tagalog Region Librarians Council Seminar-workshop on the theme, “Research in Librarianship : Capacity Building to Strengthen Research Culture”, held 7 October 2015, El Grande Residencia Hotel and Resort, Brgy. San Carlos, Lipa City
By Chenjerai Mabhiza, Head of User Services at the University of Namibia
17 February 2017- 15:00 CET
--The webinar was held as part of ASIRA (Access to Scientific Information Resources in Agriculture) Online Course for Low-Income Countries--
Evidence-based Research in Library and Information PracticeFe Angela Verzosa
Lecture presented at the Lecture Series sponsored by the University of the Assumption and PLAI Central Luzon Regional Librarians Council, held at the UA Libraries Auditorium, San Fernando City, Pampanga, on 12 January 2018
Action-Oriented Research Agenda on Library Contributions to Student Learning ...Lynn Connaway
Connaway, Lynn Silipigni, William Harvey, Vanessa Kitzie, and Stephanie Mikitish. 2017. “Action-Oriented Research Agenda on Library Contributions to Student Learning and Success.” Presented at the ALA Midwinter Meeting, Atlanta, Georgia, January 22.
Action-Oriented Research Agenda on Library Contributions to Student Learning ...OCLC
Connaway, Lynn Silipigni, William Harvey, Vanessa Kitzie, and Stephanie Mikitish. 2017. “Action-Oriented Research Agenda on Library Contributions to Student Learning and Success.” Presented at the ALA Midwinter Meeting, Atlanta, Georgia, January 22.
Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Rese...OCLC
Connaway, Lynn Silipigni. 2017. “Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Research Agenda for Student Learning and Success.” Presented at the University of Hong Kong, Hong Kong, April 7.
Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Rese...Lynn Connaway
Connaway, Lynn Silipigni. 2017. “Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Research Agenda for Student Learning and Success.” Presented at the University of Hong Kong, Hong Kong, April 7.
Andrew Knight University of RoehamptonLike many university libraries, Roehampton uses reading list software. Although a resource list culture has been successfully established amongst academic staff and students, such an approach has also resulted in reduced opportunities for collection development outside those resource lists. In this session, we look at how cross-departmental collaboration has been able to identify content for postgraduate students and researchers, as well as supporting the University community’s wider needs by developing non-academic collections in health & wellbeing, citizenship and student support
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With big data research all the rage, how are librarians being asked to engage with data? As big data research takes off across Business, Science, and the Humanities, librarians need to understand big data and the issues around its storage and curation. How can it be made accessible? What tools and resources are required to use and analyze big data? In this webinar, panelists Caroline Muglia and Jill Parchuck share how big data is being used on their campuses and how they, as librarians, are supporting the sourcing and storage of this data.
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2. Background
6-month research project
Value of academic libraries for teaching and
research staff.
Building on existing research
How libraries can
Better market their services
Improve perceptions with key decision makers.
Much evidence of library support for research
Less evidence on their support for teaching
3. Methodology
Literature
review • Literature review
To inform...
Final report • Case studies
with Case • 2 UK
triangulated studies • 4 USA
results • 2 Scandinavia
Regional Confirmed by...
surveys
• Survey of librarians
4. Place of the Library within the institution
Structure mirroring University structure
Named library contacts for departments
Library represented at SMT level
Learning &Teaching Committee
Research Committee
Panel undertaking University-wide review of all
subjects
5. Library support for teaching staff
„We support academics in any way we can‟
Proactive as well as reactive to academics‟ needs
and requests.
Group sessions branded as „teaching sessions‟ or
„information sessions‟, not „information literacy‟
Exploring integration into the institutional VLE
Conduit between publishers and academics in how
best to provide material for students
Recognising need to understand academics‟
needs
and the range of different types of academics
6. Library support for research staff
Information skills training for academics on a one-to-
one basis
going out to their office
Skills training for doctoral students
Support with working up grant applications
REF
OA repository, & support for OA publishing
Publication database
Bibliometrics, citations
Research community
Library events about issues such as impact, data
management, bibliometrics, public engagement
Research hub within the library for academic staff and
doctoral students
7. Communication
Meetings and face-to-face
Departmental meetings
Library faculty user group (staff + students)
Departmental library representatives
Involve academics
University committee structure
Promotion
Email / Print and electronic newsletters / Blog
Importance of personal relationships and informal
communication
8. Marketing
„Marketing is important‟
Learn from others
Outreach by one section of the library, e.g.
Special Collections team, promotes the library
overall
Learning & Teaching Support team targets
promotion to individual academics
Terminology and branding
Organised “drop-in sessions”, but clients did
not know what they were.
9. Faculty’s perception of the value of the Library
Differs by discipline and by individual
Avoid jargon
E.g. „information literacy‟ – what is it, why do
we need it?
„how to use the catalogue‟?
or a „research thing‟?
Engage with academics to change
perceptions
Find out where inaccurate perceptions exist
Target promotion and awareness raising
10. Evidence of value
Mainly anecdotal evidence - but increasing use of
surveys to gather hard evidence
Feedback from staff - e.g. bibliographies have
improved as a result of library skills interventions
Don‟t just gather evidence –use it
E.g. sessions run and hits are analysed longitudinally
and by subject area, to identify areas to target.
KPIs
E.g. book orders turnaround; reading list provision;
high demand items
11. Drivers for evidence of value
Value for money
Student fees
NSS
REF and league tables
University strategy
Show that library is important part of wider
institution
Improve and innovate
12. Next steps
Complete the case studies
Wider survey of librarians in the three
countries
Final report by end of June
13. How you can get involved
Let us know your views
Add comments to the blog
http://libraryvalue.wordpress.com/
Respond to the survey
And pass the link on to your colleagues
Contact us via the web site, or at
lisu@lboro.ac.uk
Editor's Notes
Preliminary resultsBased on UK case studiesEarly indications of where libraries add value for teaching and research staffVery tentative at this stageWatch this space…
Library is aligned with University strategic goals and vision. Not necessarily traditional ‘academic librarians’, some institutions are moving away from the concept of subject-librarians as the ’designated’ library contacts for departmentsLibrary input valued at high level within the institution, on standing and ad-hoc committees
‘Information literacy’ label seen as technical jargon which can be off-putting - academic staff as well as students find it difficult to understand what it means.Academic needs vary, in complex ways, and academic staff do not always know what the library can provide.
Range of services and support offered – again about meeting the needs teaching and research staff didn’t know they had, as well as the ones they did.academic staff don’t respond very well to the idea of being trained – those sessions are often called ‘awareness raising’ or ‘engagement’ or ‘library skills’ sessionsREF and bibliometrics – academic staff often find it difficult to identify bibliometrics and REF-related issues as part of the library’s expertise.Creation of research community with library seminar events on research issues such as impact, data management, bibliometrics, public engagement, and with the creation of a physical space entirely dedicated to doctoral students and academic staff in order to boost interaction as well as the sense of a research community within the institution
Communication is a two-way system: you need somebody at both ends.Traditional communication seen to be more effective than social media – at least with teaching and research staff (students will use facebook…)Library faculty user group and academic library representative are two successful ways to convey information out to academic staffLibrary blogs – not as successful as hopedInvolving academic staff in collection development and projects very successful University committee structure used as a tool to disseminate information and obtain feedbackPersonal relationships and informal communication seemed to be essential in building good working relationship with academic departments. Communication with departments varies from one department to another and also from one individual to another.For example, librarians seem to have stronger relationships with Humanities than with Sciences.
Pick up ideas from other departments who market their services to teaching and researchstaff, and copy their successesPromotion of library services targeted to academics who haven’t used them, or in subjects where students haven’t used themGetting rid of the jargon is key
Some faculty are very appreciative, and know what the library does. Others are less engaged and less appreciative of the work librarians do, and will be put off by the jargon of librarianshipChanging perceptions doesn’t happen overnight – it takes work!
In the context of fee revisions and NSS scores, libraries are aware that they need to be able to demonstrate their value, therefore need to use the evidence they haveStaff feedback can provide powerful direct evidence of impact for particular servicesKPIs (Key Performance Indicators) collected regularly and reported provide more indirect evidence, as long as they are the right KPIs.
Library must align with wider institutional goals, and show how it contributes to those goals. Value for money also key, overall, but also in context of individual resources and services, especially subscribed services, which are becoming ever more costly.
Now halfway through the project. UK case studies are complete, those in US and Scandinavia still need more work.Developing a general, short, survey for librarians to validate the findings from what is a relatively small number of case studies – this will go live shortly, and we would like to encourage everyone to fill it in, and let us know what you think about library value.
Had a good response from the library community so far, but we always want more, so please let us know your views, directly or via the blog.