Contact (Pemateri): Kanaidi, SE., M.Si., cSAP HP 0812 2353 284, +62 878 2298 4716 WA 0878 2330 6608 e-mail : kanaidi963@gmail.com atau kanaidi@yahoo.com

1. 2/8/2018
Bandung, 03 - 04 Desember 2009 By : Kanaidi, SE., M.Si
kanaidi963@gmail.com
WORKING
in Teams

2. 2/8/2018
WORKING in Teams
Characteristics of Work Teams
• Size
• Interaction
• Interdependence
• Duration
• Goal-Directedness
Ω Problem Statement Ω Strategic Direction ►►► Conclusion ►►► Solution

3. 2/8/2018
WORKING in Teams …
Approaches to Working in Groups and Teams
• Hampir setiap orang terlibat dlm kelompok
• Menjadi anggota kelompok sosial yg tepat atau
asosiasi bisnis adalah tujuan penting
• Salah satu cirinya : Takut keluar dari
keanggotaan kelompok
• Komunikasi kelompok : Bermanfaat
& membuat Frustrasi
Ω Problem Statement Ω Strategic Direction ►►► Conclusion ►►► Solution
• Tujuannya : Pemecahan masalah
& Pembuatan Keputusan

4. 2/8/2018
Types of Teams
Problem-Solving Teams
Groups of 5 to 12 employees from the
same department who meet for a few
hours each week to discuss ways of
improving quality, efficiency, and the
work environment.
Self-Managed Work Teams
Groups of 10 to 15 people who take
on the responsibilities of their former
supervisors.
Ω Problem Statement Ω Strategic Direction ►►► Conclusion ►►► Solution

5. 2/8/2018
Types of Teams …..
• Task forces
• Committees
Cross-Functional Teams
Employees from about the same hierarchical level,
but from different work areas, who come together to
accomplish a task.
Ω Problem Statement Ω Strategic Direction ►►► Conclusion ►►► Solution

6. 2/8/2018
Types of Teams (cont’d)
Team Characteristics
1. The absence of paraverbal and nonverbal cues
2. A limited social context
3. The ability to overcome time and space constraints
Virtual Teams
Teams that use computer
technology to tie together
physically dispersed
members in order to
achieve a common goal.
Ω Problem Statement Ω Strategic Direction ►►► Conclusion ►►► Solution

7. 2/8/2018
Team
Cohesiveness
Member
Similarity
Member
Interaction
Team
Size
Somewhat
Difficult Entry
Team
Success
External
Challenges
Causes of Team Cohesiveness

8. 2/8/2018
Team Effectiveness Model
•Task characteristics
•Team size
•Team composition
Team Design
• Achieve
organizational
goals
• Satisfy member
needs
• Maintain team
survival
Team
Effectiveness
•Team development
•Team norms
•Team roles
•Team cohesiveness
Team Processes
Organizational and
Team Environment
• Reward systems
• Communication
systems
• Physical space
• Organizational
environment
• Organizational
structure
• Organizational
leadership

9. 2/8/2018
Homogeneous vs. Heterogeneous
Teams
• Higher satisfaction
• Less conflict
• Faster team development
• More efficient
coordination
• Performs better on simple
tasks
• More conflict
• Slower team development --
takes longer to agree on
norms and goals
• Better knowledge and
resources for complex tasks
• Tend to be more creative
• Higher potential for support
outside the team
Homogeneous Teams Heterogeneous teams

10. 2/8/2018
Effective Communication in
Groups and Teams
Ω Problem Statement Ω Strategic Direction ►►► Conclusion ►►► Solution
• Kenali tujuan Grup dan Pribadi
• Minimalkan perasaan dari ancaman di
antara anggota
• Saling ketergantungan antar
anggota
• Membagi pengalaman dalam
grup
• Hilangkan ide yang duplikat
• Evaluasi ide

11. 2/8/2018
SINKRONISASIKAN TUJUAN GRUP
dengan INDIVIDU
TUJUAN GRUP TUJUAN INDIVIDUAL
Tim atletik menginginkan
kemenangan dalam kejuaraan
perserikatan.
Atlit ingin menjadi bintang dan
mendapatkan penghargaan
social.
Departemen penjualan
menginginkan dapat melampaui
target penjualan tahunan.
Penjual perorangan
menginginkan mendapatkan
bonus dan menerima promosi.
Pengecer ingin memperluas jam
kerjanya untuk
mengembangkan bisnis yang
baru.
Pegawai ingin menghindari
pekerjaan malam hari dan
inginkan weekend.
Perusahaan ingin pegawainya
menghadiri seminar di
Mineapolis.
Pegawai ingin mengunjungi
keluarganya di Mineapolis.

12. 2/8/2018