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- 1. Welcome to University of Phoenix! The Importance of Collaboration By team B Antonio Williford Bonnie Sterrenberg Charles Patton Crystal Palmer Week 3 Assignment Due February 26, 2018 Com 516 Instructor Bonnie Cangelosi
- 2. The Importance of Team Collaboration for Academic Success. Collaborative Team Characteristics • “Project Relevant Skill and Knowledge” • “Collaboration Skill” • “Attitudes and Motivation” Successful Teams Process: • Teams should meet often • Teams should share information • Teams should update each other often before the project is due • Team roles and expectations should be set early Team Collaboration Outcomes Depends on the Following: • on each team members skills and dedication • How often the team meets • The leader skill Benefits of Team Collaboration: • Quality of Work • Team Skill Set • A sense of being part of a community • Learning new skills that will be needed in the workforce Amabile, Patterson, and Wojcick, et al (2001)
- 3. Strategies in Using Conflict Resolution as Opportunities for Learning. Conflict in Collaboration • Conflict Happens • Conflict helps the group ideas grow and develop • Conflict offers the leader a chance to build leadership skills Resolving Conflict and What We Learn • Resolution requires a good team leader • Open Communication and Debate • Rotating Responsibilities • Compromise or Consensus Behfar, Peterson, & Trochim and Mannix, 2008.
- 4. •Create a team vision •Welcome Diversity •K.I.S.S. (Keep It Simple Silly) Strengthening Team Dynamics
- 5. Crucial Communication Skills For An Effective Learning Team
- 6. • Team Goals • Team Member Inventory • Foundational Rules • Conflict Resolution Why Learning Team Charters?
- 7. • Learning Team Charter • Completed by each team member • Guides team through process • Purpose of Learning Team Charter • Course and Contact Information • Team Member Skill Inventory • Learning Team Goals • Ground Rules • Conflict Management • Guide to Completing the University Learning Team Charter • University of Phoenix 2002 The purpose of using the Learning Team Charter as a tool to reinforce team collaboration while contributing to team success
- 8. • First Step to Success • Completing a Learning Team Charter • Understanding Team Process • Successful Results • Conflict Management • Openness and Trust • Meeting Management • The Team Working Together Chapter 12 • University of Phoenix Effective Components Necessary for Team Success
- 9. • Successful Results cont. • Characteristics of Team Management • Customers and Supplies • Virtual Teamwork • Importance of Internal Team Dynamics • The Team Working Together Chapter 12 • University of Phoenix Effective Components Necessary for Team Success
- 10. Motivational Strategies to Increase Productivity Motivated Workers(or students) do these things • Promote a quality work environment • Interact with your peers • Establish a culture of excellence • Remain positive when faced with adversity
- 11. Ways to Motivate your Learning Teams 5 Ways to motivate your team 1. Positive Reinforcement 2. Starting early 3. Reminders of the Team Goals 4. Communication 5. Encourage
- 12. Conclusion The Importance of Collaboration Using the Learning Team Charter Steps for Collaboration Success
- 13. Amabile, T. M., Patterson, C., & Wojcick, et al, T. (2001, April). Academic-practitioner collaboration in management research: A case of cross-profession collaboration. Academy of Management Journal, 44(2), 1-14. Retrieved from https://search-proquest-com.contentproxy.phoenix.edu/docview/199812092?pq- origsite=summon&accountid=35812 Behfar, K. J., Peterson, R. S., & Trochim and Mannix, W. M. K. a. E. A. (2008, July ). The Critical Role of Conflict Resolution in Teams: A Close Look at the Links Between Conflict Type, Conflict Management Strategies, and Team Outcomes. Journal of Applied Psychology , 93(1), 1-20. Retrieved from https://uopx.summon.serialssolutions.com/2.0.0/link?t=1518887576502 Braga, S.S., Santos, R.P., & Carvalho,J.S. (2013). Possibilities between Motivation and Productivity: A Case Study in the Upper Tietê. Revista Sociedade,Contabilidade e Gestão, (),.Hunsaker, P. (2001, March). Increasing Student-Learning Team Effectiveness with Team Charters. Journal For Education for Business, 86(3), 127-139. Lynch, M. (2016, March). 4 Ways To Help Your Students Embrace Diversity. Retrieved from http://www.theedaadvocate.org University of Phoenix. (2002) Guide to Completing the University of Phoenix Learning Team Charter. Retrieved from University of Phoenix, COM/516 website. • University of Phoenix. (). The Team Working Together Chapter 12. Retrieved from University of Phoenix, COM/516 website.
Editor's Notes
- Com 516 Week 3 PowerPoint Presentation by team B. Submitted by Antonio Williford, Bonnie Sterrenberg, Charles Patton, and Crystal Palmer. Due Feb 26, 2018. Instructor Bonnie Cangelosi Intended Audience, new students at the University of Phoenix. Welcome to the University of Phoenix Master’s Degree Program! During your time in this program you will work in teams often. Collaboration is an important part of your learning process and you will need lots of valuable skills when working in a team. The following presentation will cover many important points about team collaboration to help you in your learning experience.
- According to (Amabile, Patterson, & Wojcick, et al, 2001), There are three characteristics of a good collaborative team. The first characteristic of a good collaborative team is a group of people who are diverse enough in their skills and outlook so that their research and assignments are thorough and well thought out. If everyone on the team has a different point of view and research to back their ideas, then the assignment will be very thorough and the points will be more valid. The second characteristic is the collaboration skill. The Collaboration skill is important in creating a great team project. This depends on the experience of each team member in working in teams. The last characteristic listed in the journal is attitudes and motivation. Everyone on the team needs to have a positive attitude and willingness to work together for the common goal of a great team project. According to (Amabile, Patterson, & Wojcick, et al, 2001), The Collaborating process is important. Teams should meet often and update team members on where the project is in relation to the final product. Team individuals should share their research and ideas during meetings in order to make the project flow. It is important to establish team roles and rules so that all team members know their responsibilities and a team leader is needed to make sure everyone is meeting those expectations. According to (Amabile, Patterson, & Wojcick, et al, 2001), team collaboration outcomes depend on how well the team members perform their duties, if the team members how diverse skills and abilities, and the dedication of the individuals in the team. Another factor in the successful outcome of team collaborative projects is how often the team meets. The team should meet often and share ideas, share their individual work, and collaborate on making sure all the work flows well. Lastly, the outcome depends on the leader skill. The team leader must be able to motivate the team, set deadlines, and make sure everyone is working on the team goal. There are many benefits of collaborating with a team on a project. One benefit is that the quality of the work will be higher with the input of many team members from their point of view. Every member on the team will have a different set of skills which is beneficial to the team and also adds to the quality of the work the team puts into the assignment. The team members will conduct their own research, this means that the outcome of the project will be of higher quality with so much input. Being a part of a team in the University setting also builds a community feeling. When working online you often feel alone, which can often lead to failure. However, when you work in a team it helps each student stay focused because they have a sense of community, which is important in academic success at the University of Phoenix. Working in a team will be important after the master’s program is finished, so building these skills now will be important. Team collaboration will be a valuable skill in the workforce. So learning to work in teams at the University of Phoenix is important now, and you will take these skills along with your future career.
- According to (Behfar, Peterson, & Trochim and Mannix, 2008), conflict often comes up in team collaboration, and this conflict can be as a result of team members not living up to their commitments. However, conflict is often good in a team as it gives each person an opportunity to lead, or learn valuable skills like resolving, discussion and debate skills, compromising skills, and learning how to hold different responsibilities in the team. Conflict offers the leader of the team opportunities to learn more leadership skills which will be needed in your career. According to (Behfar, Peterson, & Trochim and Mannix, 2008), a strong team leader is important in facilitating resolution when conflict comes up. Voting is one of the best ways to resolve conflict in a team collaborative. Listening to everyone’s opinions, discussing each opinion stated, and voting on those opinions are valuable skills that you learn during the conflict and resolution process. It is important to have open communication and an open and focused debate on the topic in order to resolve any conflict. One way to be sure conflict is resolved is to rotate responsibilities among the team members. If every team member has experience in all possible roles in a team then conflict can be resolved quickly. If everyone knows what is involved in each role, they are more likely to perform their duties up to the highest standards possible. Another option for resolving conflict among your team is to compromise. It is better to reach a consensus that the team and all the team members are happy with, but when that cannot be accomplished, the team must come up with a happy compromise.
- A captivating rationale will get people excited about achieving new goals. Creating a vision for a team will set the measuring stick of the expectations that each group member needs to meet and with sound communication, will formulate an inspiring direction for the team. The first phase in forming a solid shared vision is to be unambiguous what you hope to achieve(Thompson, 2017). Also, the vision has to be one that is attainable but large enough for much thought and effort to be put into it as well. As swaid previously, if the team members except the “why” the ideas of how will begin to come naturally. Once these aspects of the vision has been accomplished then topics of strategizing can begin to be in the works and the journey to accomplishing the team vision will begin. Another component to strengthening team dynamics is welcoming diversity. Like most instructive and group settings, learners tend to inherit the typical in-group/out-group manners. Basically, students are comfortable interacting with people, behaviors and ideas they are familiar with and respond with fear and apprehension when up against something out of the norm (Lynch, 2016). There is not a better lesson than the ones taught in undergrad sociology course, about different cultures and people. The mission is to build a culture within the group of learning from each other and finding methods to utilize the uniqueness of others to increase value to the team. Once the proper environment is set within the learning team, they will manage to overcome any barriers set between them and accomplish difficult task. Lastly, it is important to remember the acronym K.I.S.S. (Keep it Simple Silly). Many times groups make things more complicated than the situation has to be and it causes strife in the group. The idea is to have a medium with every task and not to exceed the strengths of each other. This is accomplished by setting reasonable expectations for each team member. For example, It will do the group no good to have the least computer know-how person to set up the Powerpoint Presentation and expect efficiency. The working party should think in terms of a coach placing all of his players in positions to be able to make plays and give the team the best chance to win.
- Communication is the key ingredient for a learning team to successfully combine their thoughts and obtained information into a complete educational project. Communication is a by-product of accepting diversity; everyone thinks differently. When team members approach every team project with an open mind, willing to embrace the thoughts of other and incorporate the information with their own feelings, the endeavor becomes a collaborative effort. Also, because students are human, emotions will play a major part in objections to thoughts and theories. However, for communication to be effective, emotional decisions have to be set aside, and conclusions must be made based on factual information and complete team agreement. Building communication skills are imperative to create an efficient learning team during the masters of education program at the University of Phoenix.
- Learning teams have been at the top of discussions at the University of Phoenix, and most students dread being in them. Perhaps, the biggest question becomes why learning team charters are necessary? The learning team charter is a social obligation and emotional commitments not usually specified in performance agreements (Atkinson, 2007). Significantly, the team charter begins with setting goals for the team and trying to become one with each other in order to make the goals a reality. Also, learning team charters provide an opportunity to do some team member inventory; getting to understand each ones needs. By understanding each team members situation, what time zone they live in, and their working schedule, it becomes easier to formulate team rules and expectations. Determining foundational rules are knowing who will lead certain weeks and what the expectations of the team leader will be for the week. Also, these rules will determine how work will be allocated, how team members will correspond with each other (email, text, call, or student messaging), how conflict resolutions will be examined and how to develop each team members strength to create a solid team. The objective is to keep conflict at a minimum, however, situations do occur. Generating answers to normal divergence in the group will eliminate prolonged issues with the team. The team charter allows team members to state how conflicts with late assignments, lack of production, and disputes over how work is allocated to be discussed.
- The purpose of the Learning Team Charter is to help guide the teams through the process of the team assignment, (University of Phoenix, 2002). Each team member must complete the information and answer the questions. The course and contact information is to state the course and give each other the best way and times to communicate. There is also room to sign the form which helps enforce the team members to agree to what they have completed on the Charter. Task and maintenance roles are decided upon in the Charter for each team member. Though most team members will sign on for tasks they are strong in, this is also a good time to do skills they are weaker on to improve upon these skills. The learning team goals are the goals for the course, what the team needs to accomplish. This is a good place to work on setting specific and measurable goals, ( University of Phoenix, 2002). There is a place to identify problems obtaining the goals. This is where problem solving techniques and ideas come into play. Setting the ground rules helps with less conflict and getting the project done. Ground rules can be about task management, when to meet, and what each team member should be doing in the project. Conflict management is essential for any team. Conflict is going to happen. How you manage it is what makes the team better. Filling out the Learning Team Charter and agreeing to what was put in it, will help minimize conflict, (University of Phoenix, 2002).
- The first step to success is understanding the team process and the team charter process which was covered in the previous slide. Guidelines, ground rules, and expectations are spelled out for everyone to agree upon. There are a number of components to ensure successful results which is the next step. Conflict management will help with successful results. Conflict isn’t always a bad thing. Conflict is a difference of opinion which in turn brings many different ideas and skills to the group. The different ideas and skills can give better outcomes. Looking at conflict in a positive way can give better results. Trust in a team gives way to open communication. Team members need to be able to share their ideas and opinions without any restrictions. Open communication and trust also help when conflict arises. If the team members trust each other, they will be able to talk about the conflict freely. Effective meeting management is another crucial component in team success. Though with the learning teams face to face meetings may not be accessible for online students, having meetings through group messages, video calling, and other methods are. Conflicts and communication that was discussed earlier will be the main topic at meetings. These issues then can be sorted out. When meetings are held they should be held, for a clear purpose and when the time is right for everyone and when timing is good for accomplishing the task. At the meeting opinions should be asked and the differences should be explored. Stay focused on what the meeting was held for and confirm the projects that need to be done, (The Team Writing Together).
- Each team member brings something different to the team dynamics. One of the members may be the technical expert. This person should not only be the expert in this field but be able and willing to share their information to the group in a way that all the members can understand. Another member is the one who is to open to new ideas. This person is great at listening to other opinions in the team and having an open mind about them. One of the team members may be the person who asks the tough questions. This person should feel comfortable asking about the team’s work and can disagree with the other team members about the project and discuss it. Reminding everyone on the team what their purpose is and getting them in to focus is a task of a team member. That person sees the big picture. One of the team members will bring the diversity to the group. This person will be willing to discuss with the other team members their family and cultural background. This helps to ease tension in the group. Each team member brings something different to the team that helps make up the team dynamics, University of Phoenix, The Team Working Together Chapter 12 (). Customers and suppliers refers to other people being a part of the team dynamics. Learning teams will not have customers and suppliers but they will have other people they need to interact with about their project. This could be the instructor of the class, technical support, and support from family and friends. All of these people who are on the outside of the team also bring ideas and support for team success. Virtual teamwork happens in all teams nowadays. This can make meetings easier because so much can be shared virtually such as messages, graphics, video clips, and real-time video images. Not only can these be sent to people in the same building but as well as around the world. Success of a team relies on team dynamics. Team members need to be adaptable to quickly establish the components of a successful results in a team, (University of Phoenix, The Team Working Together Chapter 12).
- Sometimes we just aren’t going to feel motivated. Working as a team can help with this lack of motivation. But before we discuss how we can motivate each other lets look at what a study found were characteristics of motivated employees.(Braga, Santos, Carvalho,et all, 2013) These employees promoted a quality work environment. They also did well to interact with their coworkers or peers. They quickly established a culture of excellence in their workplace and lastly remained positive when faced with adversity. If we begin to practice these characteristics that motivated employees have, we will see more motivated partners and colleagues in our learning teams.
- Graduate programs is a long and enduring process. Helping your team stay motivated can be not only beneficial for the person but it also helps you stay on task. Here are the five ways I believe you can motivate your learning teams. When speaking about topics always remain positive towards each other, even when correcting mistakes. Motivate your team to start early. As you go, remind your team of the goals you once set for the team. Sometimes remembering how far you have come can boost your confidence to continue. Communicate with your team, many conflicts or problems can be easily fixed with a little communication and talking to someone can keep me on task and working. Lastly, always encourage each other for greatness. Make sure that you point out all the great work they have done. Humans love to be adored, and while we don’t personally know our learning teams we can do our best to boost our teammates up with words of encouragement.
- To conclude I have listed the items we have discussed today. Academic Success.(Pause) Conflict Resolution.(Pause) Use of the Learning Team Charter.(Pause) The steps for Collaboration Success.(Pause) Team Dynamics and Communication(Pause) and Motivation. All of these are important for effective Collaboration. I hope everyone has enjoyed our presentation today and we will now open the session up for any questions that you may have.
- References Amabile, T. M., Patterson, C., & Wojcick, et al, T. (2001, April). Academic-practitioner collaboration in management research: A case of cross-profession collaboration. Academy of Management Journal, 44(2), 1-14. Retrieved from https://search-proquest-com.contentproxy.phoenix.edu/docview/199812092?pq-origsite=summon&accountid=35812 Behfar, K. J., Peterson, R. S., & Trochim and Mannix, W. M. K. a. E. A. (2008, July ). The Critical Role of Conflict Resolution in Teams: A Close Look at the Links Between Conflict Type, Conflict Management Strategies, and Team Outcomes. Journal of Applied Psychology , 93(1), 1-20. Retrieved from https://uopx.summon.serialssolutions.com/2.0.0/link?t=1518887576502 Braga, S.S., Santos, R.P., & Carvalho,J.S. (2013). Possibilities between Motivation and Productivity: A Case Study in the Upper Tietê. Revista Sociedade,Contabilidade e Gestão, (),.Hunsaker, P. (2001, March). Increasing Student-Learning Team Effectiveness with Team Charters. Journal For Education for Business, 86(3), 127-139. Lynch, M. (2016, March). 4 Ways To Help Your Students Embrace Diversity. Retrieved from http://www.theedaadvocate.org University of Phoenix. (2002) Guide to Completing the University of Phoenix Learning Team Charter. Retrieved from University of Phoenix, COM/516 website. University of Phoenix. (). The Team Working Together Chapter 12. Retrieved from University of Phoenix, COM/516 website.