This document discusses work-based learning and general competencies. It presents a mindmap of key competencies like information processing, communication, interpersonal skills, and problem-solving. It then provides more details on each competency. It describes five informal ways people learn in organizations using technologies like email, conversations, blogs, articles, and social networks. It states that modern technologies facilitate learning through sight and hearing and become extensions of ourselves. The document was produced by Margarita Teresevičienė and Egidijus Jaras as part of an Erasmus+ project on open professional collaboration and innovation.