This document discusses work-based learning and general competencies. It identifies key competencies like information processing, communication, interpersonal skills, teamwork and problem-solving. For each competency there is a brief definition. It also discusses informal learning methods used in organizations, like emails, conversations, blogs and social networks. The document emphasizes that in a diverse organization, learning opportunities and tools must be adapted to the needs of all individuals, regardless of their background, to ensure equal and efficient learning and teamwork. It provides examples of analyzing how informal learning tools are used and identifying any barriers to make the tools equally accessible.

1. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learning in the
context of diversity
Auxilium pro Regionibus
Europae in Rebus Culturalibus
(Auxilium)
Open Professional Collaboration
for Innovation

2. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learning
Mindmap

3. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learningGeneral
Competencies
Mindmap

4. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learningGeneral
Competencies
Information Processing
Communication
Interpersonal Skills and Teamwork
Problem-solving
Mindmap

5. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learningGeneral
Competencies
Information Processing
Communication
Interpersonal Skills and Teamwork
Problem-solving
Mindmap
Information Processing – the ability to acquire, evaluate,
organize, manage, and interpret information.
Information Processing – the ability to acquire, evaluate,
organize, manage and interpret information.interpret

6. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learningGeneral
Competencies
Information Processing
Communication
Interpersonal Skills and Teamwork
Problem-solving
Mindmap
Communication – the ability to
effectively exchange ideas and
information with others through oral,
written, or visual means.

7. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learningGeneral
Competencies
Information Processing
Communication
Interpersonal Skills and Teamwork
Problem-solving
Mindmap
Problem-solving – the ability to identify
problems and potential causes while
developing and implementing practical action
plans for solutions.

8. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learningGeneral
Competencies
Information Processing
Communication
Interpersonal Skills and Teamwork
Problem-solving
Mindmap
Interpersonal Skills and Teamwork – the ability to work
effectively with others, especially to analyze
situations, establish priorities, and apply resources for
solving problems or accomplishing tasks.

9. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learning
Mindmap
Search the Social Web E-Mails
Professional development
programmes
Blogeinträge, Onlineartikel
Incidental or
informal learning
There are the five simple informal
ways that people learn in the
organization using technologies: email;
in-person conversations; read blog
posts, online articles; search the social
web using search engines (solve
problems); connect with others in
public social networks or in private
groups or communities. These are all
relatively simple and fairly inexpensive
things that are used in workplace
learning.
The way that learning, particularly
sight and hearing, are facilitated
through modern technologies is such
that the instruments and machines
that we use cannot be treated simply
as tools or as objects for
consciousness. Technologies become
extension of us.

10. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learning
Mindmap
Search the Social Web E-Mails
Professional development
programmes
Blogeinträge, Onlineartikel
Incidental or
informal learning
In the context of diversity in
organisations attention should be put on
general competences of participants. It is
to be considered that not all individuals
are equally equipped with the same
level of competences. Human beings
with a different cultural and social
background, in different ages, with
different characters based on different
socialisation and sterotypical role
assignment and behavious have different
potentials and ways of communication,
approaching and processing information.
Therefore, attention needs to be put on
providing framework conditions allowing
possible diversity for communication,
knowledge acquisition and work based
learning in organisations. In
organisations following an diversity
fairness approach all employees find
equal framework conditions which
however are adopted to their individual
needs.

11. openprof.euProject No. 2014-1-LT01-KA202-000562
Work based learning
If learning is equally possible, efficient team
work and development are possible.
Example for individual dealing of organisations
with diversity: Utalization analysis of informal
ways of learning, adaption and adaptation
according to real needs
 Are there tools which are rarely used?
 Why are they being rarely used?
 Are there any barriers in the practical
approach of the tool?
 Are there language barriers?
 Which possibilities are available to
make them equally usable the best?

12. openprof.euProject No. 2014-1-LT01-KA202-000562
Produced by Auxilium in the framework
of Erasmus+ project
“Open Professional Collaboration for
Innovation”
This project has been funded by Erasmus + programme
of the European Union. This OER reflects the views only
of the authors, and the Commission cannot be held
responsible for any use which may be made of the
information contained therein.
Project No. 2014-1-LT01-KA202-000562