The document discusses best practices for training staff on HIPAA rules and regulations. It recommends keeping training simple, entertaining, and tailored for the audience. Face-to-face training is preferable to memos or emails, and should allow time for questions. While multimedia programs may be cheaper, they lack interaction. The training should also cover consequences of violating HIPAA and have a test to ensure understanding. It should explain how the organization's systems are set up to prevent violations and be properly monitored. Leaders should lead by example in using systems appropriately and frame the training as benefiting patients rather than just following rules.

1.  MHA 690 HEALTH CARE CAPSTONE
 WEEK 1 DISCUSSION 2
 Ken Pankow

3.  HIPPA RULES ARE COMPLEX
 Keep the training simple
 Keep it entertaining
 Keep the training tailored to your audience
 Don’t talk over their heads
 Let them ask and encourage question

4.  Train face-to-face
 Do not use memos or emails
 Do not use threats
 Allow for questions
 Muti-media programs may be cheaper
 Computer training or watching videos
 No interaction

5.  CONSEQUENCES OF BREAKING
 THE RULES
 Show and explain other consequences of
people who have violated HIPPA
 Have staff complete a test or questionnaire to
ensure they understand what will happen if
they break the rules to them, the business and
the owner of the record they violated

6.  Explain to the audience how your system is set
up and how it can help prevent violations
 Show how your system can help your staff
inform management of improper uses or
viewing
 Show the safeties and checks your system has
and who maintains it

7.  TRAIN AND LEAD BY EXAMPLE
 Show staff the proper way of using the system
 Train with your staff
 Don’t say do it because I am the boss,
Administration said so or I said so
 Don’t do it just because it is a Federal regulation
 We are here to do what is best for the patients

8.  Associated Press. (2008, August). Report: Over
120 UCLA Hospital Staff Saw Celebrity Health
Records. Retrieved from
http://www.foxnews.com/story/0,2933,39878
4.00.hrml
 Caesar, N., Kozloski, A. & Pickens, K.. (2004).
Ten Secrets to Effective HIPPA Training: Teach
Your Staff to Trust the System. Retrieved from
http://www.ahia.org/audit_library/newpers
pectivearchivesarchive/2004/spring2004/