1. William K. Mackintosh
2620 N. Potomac St.
Arlington, Va. 22207
703.538.5385
wmackint@gmail.com
Objective: A managerial or technical lead position in the network management field.
Employment: Sentar; June 2015 to present. Subject Matter Expert 4 – Network Management
Configured and maintained the HP Network Node Manager (NMMi) 9.2x systems for the Marine Corps Network
Operations and Security Center – MCEN Event Management System (MCNOSC MEMS). Consists of five remote NNMi
systems forwarding topology/events to the BSM and Operations Manager systems. Secondary responsibilities include
creating trouble tickets for network problems; resolving SNMP, name resolution and polling issues; maintenance and
operations documentation; researching integration methods between NNMi and other applications: Remedy, NetScout,
Steelhead WAN optimizers, NetApp Filers.
Employment: Lockheed Martin; August 2010 to June 2015. Sr. Network Engineer
IRS –Install, configure and manage the HP’s Network Node Manager (NNMi) v9.25 for the IRS TNet network. Consists
of three NNM systems in a failover configuration at Primary and Backup sites and a development system. Configure
integrations between NNMi and various network management applications: HP BSM, xMatters (AlarmPoint), HP
Operations Manager, HP Network Automation, Tivoli Omnibus, eHealth and NetScout). Secondary responsibilities
include backup administrator for the NNMi Linux servers and Operations Manager, ensuring network devices meet the
General Standards and Procedures guidelines, maintaining incident configurations for export to the trouble ticket system
and the notification of network issues to responsible personnel, resolving SNMP, DNS and polling issues.
Employment: Northrop-Grumman; November 2002 to August 2010. Sr. Network Engineer
TCS – November 2002 to August 2010
Responsible for the administration of HP’s Network Node Manager 7.53 (NNM) used to monitor the Treasury
Communication System (TCS) network. Duties include installation, configuration, performance tuning, upgrading,
patching, and troubleshooting the multiple instances of NNM (primary, back-up, and development systems). Secondary
duties include the installation, integration, configuration, and maintenance of other network tools including CiscoWorks
CWLMS (2.6), and CiscoSecure 2.3(6.1).
IRS - August 2009 –August 2010 (concurrently with TCS)
Installed, configured and managed HP’s Network Node Manager (NNMi) v8.13 for the IRS TNet network. This consisted
of two NNM systems in a failover configuration at Primary and Backup sites. Configured integration between NNMi and
HP Operations Manager, HP Network Automation, AlarmPoint and NetScout.
Homeland Security - August 2004 to August 2007 (concurrently with TCS)
Implemented the Network Management System for the Homeland Secure Data Network (HSDN). Responsible for the
administration of HP’s OpenView Operations (OVO) and Network Node Manager (NNM) used to monitor the HSDN
network. Duties include installation, configuration, performance tuning, upgrading, patching, and troubleshooting the
multiple instances of OVO/NNM (primary, back-up, and development systems). Secondary duties include the installation,
integration, configuration, and maintenance of other network tools including CiscoWorks, CiscoSecure, HP Internet
Services (OVIS) and HP Performance Insight (OVPI).
Employment: Hewlett-Packard; November 2000 to November 2002. Solution Architect
Member of the Federal OpenView Software Sales Group. As a Solution Architect I was responsible for providing
technical support to the sales representatives and presale customers. This included customer presentations, proof-of-
concepts, proposals, product installations, customer problem resolution, product training, trade shows, technical
presentations at users groups, and providing an interface to the OpenView product development lab for product
enhancements and debugging. Additional duties consist of maintenance of the Demonstration Lab, installing and testing
new products and upgrades, troubleshooting configuration issues, and integrating various third party products.
Employment: Computer Sciences Corporation; 1997 to November 2000. Principal Engineer.
Implemented the Network Management System for the Department of Justice’s (DoJ’s) Justice Consolidated Network

2. (JCN). This included hardware and software selection, system integration, process and procedure development, and daily
management of the JCN Network Services Center. Responsible for maintaining and enhancing the network management
system used to monitor the JCN network. Primary responsibility was the administration of HP’s Network Node Manager
6.2 (NNM) used to monitor the JCN network. Duties include installation, configuration, performance tuning, upgrading,
patching, customizing, and troubleshooting the multiple instances of NNM (primary, back-up, web access, and test units).
Secondary duties include the installation, integration, configuration, and maintenance of the other network tools including:
CiscoWorks, ForeView, HP Omniback backup system, Paradyne DCE Manager, Axent Intruder Alert and Enterprise
Security Manager. Additional responsibilities consist of assisting the help desk and engineering staff in the configuration
and troubleshooting of remote access equipment, developing operational procedures, training help desk and engineering
staff in the use of NNM, and serving as the backup system administrator.
Implementation Engineering Manager, October 1996 to June 1997
Managed the Detail Design group for the Defense Research Engineering Network (DREN) Inter-Site Services Contract
(DISC). Supported the prime contractor, AT&T, on the deployment of an ATM network providing communications for
DoD’s High Performance Computing (HPC) user community. Responsible for refining the fundamental network design
into a detailed format which is used as a baseline throughout the project. Duties include maintaining the automated BOM
process, configuration control, hardware catalog development, design documentation, and overall design integrity.
Implementation Engineering Manager, June 1996 to October 1996
Supported the Treasury Department’s Consolidated Data Network (CDN) contract. CDN was a wide area data
communications network supporting over 100,000 users for all Treasury Department bureaus at approximately 5,000
locations. Managed the requirements analysis, preliminary design, detail design, circuit specification, configuration
management, quality assurance, and software configuration groups. Member of the Critical Design Review staff with
responsibility for reviewing complex and high visibility installations.
Detail Design Manager, October 1991 to June 1996
Responsible for CDN detail design activities. Duties include establishing design rules and guidelines, managing the CAD
(AutoCAD) system, developing the automated BOM process software, circuit specification, interface design, and the
configuration control database. Management responsibilities included directing the design staff, task assignment,
scheduling activities according to customer priority, and ensuring that resulting designs were cost effective and
technically sound. In addition to supporting the CDN contract, developed engineering design systems for several other
LAN/WAN programs including AFNET, Southwestern Bell, and U.S. Courts DCN. Supported development of an
enterprise system for DISA’s Global Command and Control System (GCCS) program using Accugraph’s NMS.
Senior Member Technical Staff, August 1988 to October 1991
As the senior member of the engineering design staff, produced Detail Design Packages (DDPs) to effect changes to the
CDN network. Duties included developing rack face elevations, equipment connectivity drawings, and relevant DDP
reports and updating the detail design database. These DDPs provided the information necessary to integrate, test, and
install the hardware components at each of the customer sites. Secondary duties included the maintenance of the dBASE
III+ program and management of the twenty AutoCAD stations.
Member Technical Staff, October 1987 to August 1988
Managed the integration and test depot for the North American Defense (NORAD) Missile Warning Upgrade/Warning
Display Terminal (MWU/WDT) project. Integrated and tested computer and peripheral equipment and the equipment
TEMPEST enclosures and shielding prior to shipment and installation at NORAD sites.
Technical Specialist, February 1979 to October 1987
Responsible for the integration, installation, testing, and maintenance of hardware at central site installations of the
Energy Monitoring and Control System (EMCS), including installation and system readiness verification at various DOD
and NASA sites.
Education
BS, Computer Information Systems, Strayer University
MS, Computer Science, George Washington University
Clearances

3. Current High Risk Public Trust
Pending DoD Secret (submitted March 31, 2015)
Certifications
CompTIA Network+ ce
CompTIA Security+ ce