1. William McGrath
207 Brandy Brow Rd.
Haverhill MA 01830 (978)479-2085
SUMMARY Use my 26 years experience as an IT professional, and my extensive
training to pursue opportunities in my fields of expertise. Most recently
involved in architecting/implementing maintaining corporate technical
service using Hybrid cloud infrastructure and automation, delivering
SAAS (Storage As A Service) leveraging Tier1 vendors as well as
emerging technologies and strategies sirrounded with ITIL processes and
methodologies.
ACCOMPLISHMENTS
EMC Management and configuration Software, including SMC, SPA,
ECC, Unisphere, RDF,EMC Hardware including
VMAX(Symmetrix),VNX(Clariion, Recovepoint, (EMC certified) SAN
on, Brocade 85xx series core and 65xx series edges and Cisco
FC/combined switches(Brocade certified), Cisco UCS chassis. HP,
Netapp Clustered DataOnTap (cDOT)(NetappSE certified), all previous
EMC and NetApp disk arrays,Cisco 10 Gigabit ethernet switches,
ORACLE,Oracle ASM, all types of Linux and Unix , SQL 2012 w/
clustering ,HP hardware,Sun hardware,Symantec, Legato, Commvault
and other technologies too numerous to list here.
Currently responsible for Saas and backups in a Global Infrastructure
Organization
EXPERIENCE
July 2014-present
Intralinks Inc.
Senior Storage Architect
Responsible for 100% of Intralinks Storage as a Service(SAAS) offering.
Design, implementation maintainenance and monitoring of new storage
infrastructure to replace antiquated Storage Network. Includes
Integration and migration of all storage resources to Netapp CDot 8.2.2.
Interim Block Storage Implementation remediation implemented on
Netapp/Brocade planned using EMC and/or/Flash storage. Backup
strategy planned using Commvault. Migrating entire Production/DR and
Staging environment within first 5 Months. Transformed old
environament into SaaS tiered offering.
May 2009-April 2014
Pearson Education
Senior Storage Architect
Responsible for designing, implementing and maintaining all storage
devices and storage related tasks in a 24/7 365 online education
environment. Storage arrays involved are EMC VMAX, VNX,
RecoverPoint,VPlex and Clariion, Netapp cDOT ,7-mode and E-series.
SAN is Brocade director class 65xx switches and 62xx Edge fabric.
2. Migrated from a mixed environment to separate production, staging and
development SAN infrastructures to ensure Quality of service. Migrated
from mixed 7-mode Netapp pairs to separate ESX and filesystem clusters,
while separating production, staging and development data,as we
migrated to cDOT8.1.2. Implemeted Automated Hybrid cloud
infrasructure using ESX with Netapp cluster-mode NFS data stores on
private storage VLANS using Cisco Nexus switchiing for active/active
redundant network etherchannels . This implementation is one of the
most efficient implementations of this type of configuration in the space.
Dozens more automation, migration and decommisioning projects were
executed,these are the highlights. Vendor Management, capacity
planning, bugdgeting, procurement and maintenance contract upkeep
were also part of the job.
May 2008-May 2009
, Mirror Image Internet
Principal Storage Architect
Developed, designed and planned global storage infrastructure
optimized for distributed data delivery using a hub-spoke architecture
consisting of 2 main data centers replicated for redundancy and several
remote locations consisting of small storage devices configured to
dynamically replicate content to the “edge” when needed, and removing
the data when the object become stale. This was designed using Signiant
software,Acopia switches and NetApp storage. Legacy infrastructure
was based on EMC Clariion arrays and Cisco switches. Administered
and maintained all storage related services for the company.
Oct 2007-May 2008
BOSE, inc Contract position
Senior Storage Architect -6 month contract
Developed architecture and plan for upgrade of current storage
infrastructure, in conjunction with a data center move to a 3rd
party,
lights out co-location. Facilitating data migration in conjuction with
executive level management to ensure minimal or no downtime moves
for business critical applications. Technologies involved are HP,Hitachi,
EMC, Netapp and brocade
March 2007-Oct 2007
Citizens Bank
Senior Storage Architect -6 month contract
Analyzed and architected corporate storage infrastructure using ITIL
principles. Developed plan for migrating Legacy systems to new Tiered
storage infrastructure. Communicated plan to senior management.
Executed data migration. Storage technologies involved in this project
were EMC,Hitachi, Netapp, SUN,Brocade,and Mcdata
3. May 2003-March 2007
Select/StrategIT
Senior Storage Consultant
Develop offerings for corporate storage infrastructures using ITIL
principles. Business strategy developed for penetration of accounts at the
C level. Planning, design architecture,and implementation of storage
infrastructure for Select’s top clients.
Manage ITIL implementations, business process realignments and
storage infrastructure re-architectures at Select’s top clients. Netapp
certified
June 2002-April 2005
Accenture
Senior SAN/NAS Consultant/Project Manager
ISC Team,EMC Corp
Working in a partnership contract with EMC, as part of Accenture’s ISC
team, my role is to bring an objective perspective to EMC’s solutions
architectures. As a team lead on severalprojects, I led and managed up to
8 employees in all areas of these projects. Drawing on my extensive
experience in the IT industry, our team helps to realign EMC’s fortune
100 clients’ IT infrastructures in the areas of Application Alignment,
Disaster Recovery,Backup and Recovery,Storage Management,
interoperability of heterogenous storage environments and alignment of
storage architecture to meet business needs. All aspects of our designs
are drawn from results of Business Impact analyses of customers
infrastructures. All redesigns and rearchitecting of environments adhere
to ITIL standards. Areas of expertise are,ITIL service management,
corporate IT infrastructure gap analysis, solutions architectures, and
roadmaps. Also all aspects of IT infrastructure, including design and
implementation of tiered services
Dec 2000-June 2003
Veritas Software Corporation
Senior SAN/NAS Consultant
Evangelizing and educating nation-wideVeritas partners in the areas of
Veritas SAN and NAS technologies, accelerate early customer adoption
of Servpoint, SanPoint Control, and Storage Reporter. Educated 20
Veritas Partners on Network Storage strategy adhering to ITIL standards.
Provide Product Management with feedback from the field, channel, and
end users. Feedback provided included Product strength weaknesses,bug
reports, ease of installation/usability and customer satisfaction. Set up
and maintained severaldemo systems for above stated products for the
pupose of showcasing Veritas’ SAN technologies to the internal sales
force as well as externalpartners and customers. Also responsible for
4. planning and integrating evaluation systems on customer sites, as well as
designing, implementing and support production systems involving
Veritas technologies.
June 1998 to
July 2001 Storagenetworks
Storage Architect
Responsible for design, configuration, installation, monitoring and
maintenance of enterprise level SAN, NAS, and backup solutions over
fibre channel. Service offerings were based on a tiered infrastructure, and
were modeled as a utility type service. Solutions were implemented on
Brocade , Mcdata,and Ancor fibre switches. NAS solutions were
implemented using Network appliance over Cisco gigabit ethernet
networks. Backup solution were Gigabit ethernet based using Veritas
Netbackup and Legato Networker. Work on Business Development
projects Product Management group leveraging feedback from the field,
channel, and end users. Feedback provided included Product strength
weaknesses,bug reports, ease of installation/usability and customer
satisfaction. Designed severalcorporate infrastructures for above stated
products for the purpose of exposing Veritas’ SAN technologies to the
internal sales force as well as external partners and customers. Also
responsible for planning and designing systems on customer sites, as
well as business development for future Network Storage technologies.
SUN certified. All procedures and techset were documented in detail,
and included Visio drawings for physical layout, and step by step
detailed installation and maintenance procedures. Interfaced with
customers, assessed needs and designed storage and backup solutions,
using guidelines set by the corporation.
July 1994 to
June 1998 NEXL Network systems
Senior systems Engineer/ MIS Director
Managed the MIS department, consisting of 10 employees, divided into 3
areas.
1.Oracle implementation/support team: Implemented Oracle Application
release 11.0.3 in a three tier environment. using NT as the Applications
tier, Solaris 2.7 and Oracle 8.0.5.1.
2.NOC center staff:Organized and implemented this new deparment
with a focus on application and remote hosting, created run books,
policies and procedures for external as well as internal systems. Ran
BMC Patrol
and did a 6-month evaluation of Tivoli.
3.Desktop/Network support: Managed the internal MIS department;
desktop support personnel, and network administrators.
5. Responsible for all Network and infrastructure related systems,
including Planning ,design and implementation of Enterprise level data
center.
This data center includes Compaq Enterprise level servers with
arbitrated loop Fibre channel storage arrays,Sun workgroup and
Enterprise level servers in clusters using Compaq Storageworks Ultra-
SCSI and fibre channel storage arrays and Sun Storedge Cisco
1500,1600,2500,and 7000 series routers with frame relay, T1 and DS3
connections, Cisco catalyst 5500 switches with incorporated Route
switch modules for subnetting purposes. Raritan console switches are
used for user access
Also functioned as an Oracle DBA,and Oracle applications
administrator
designing, implementing, and supporting a production, developement
and test instance.
Designed and implemented an enterprise backup system using
Legato Networker and application modules.
Designed and implemented a network monitoring system using
BMC Patrol and applicable knowledge modules.
Also functioned as 3rd level support for all hardware and
software issues. In addition, functioned as Lotus Notes administrator.
Software expertise in Solaris, Windows(including 2000), all Veritas
products(Cluster, Netbackup,Volume Manager, file system, Quick I/O,
etc.),Legato Networker,BMC Patrol, Cisco IOS, Storageworks
firmware(Hardware RAID),Lotus Domino, TCP/IP,IPX,LAT, Oracle
database,application and web server.
Functioned as a pre-sales engineer, focusing on customer needs and
budget, and proposing solutions according to needs and financial ability.
July 1993 to
July 1994 Ziff-Davis Publishing
Medford MA
Oracle DBA/PeopleSoft DBA/UNIXAdministrator
Member of Peoplesoft Implementation team
nvolved in planning, acquisition, design, and implementation of
Hardware and RDBMS platforms.
Installation and configuration of twin DEC Alpha 4100 servers with
Trucluster option, using LSM on a DEC Storageworks 8000
array,running DEC UNIX.4.0.
6. Installation and configuration of Oracle 7.3.4, including creating and
tuning multiple instances to run in an OLTP type environment
Peoplesoft implementation was for logical three tier environment
Created and tuned tablespaces, tables, indexes and other related
database objects using PeopleSoft’s guidelines for Peopletools
7.52, Financials 7.5, and HRMS 7.5.
Installed and configured Peopletools, applications, Application, Web,
and file servers needed including Tuxedo communications
server.
Tested and migrated Financials environment from development
phase, through testing phase and into production in Jan, 1999
HRMS app is currently in testing phase almost ready to go live
Member of team responsible for Maintenance and
Administration of Peoplesoft, Oracle, and UNIXOS.
TRAINING
Peoplesoft
PeopleTools I
PeopleTools II
PeopleCode
Process Scheduler
Application Engine/Mass Change
Configuration and Administration
Data Management Tools
PeopleSoft Security
Oracle
PL/SQL
Oracle8 Database Administration
Oracle8 Backup and Recovery workshop
Oracle8 Performance Tuning
Oracle8 Network Administration
DEC UNIX
Utilities and Commands
DEC UNIXSystem Administration
July 1990 to Ziff-Davis Publishing
July 1993 Cambridge MA
SENIOR NETWORK ANALYST
Manages LAN/WAN for Ziff-Davis Corporation
Responsible for 30 Novell, Windows NT and OS/2 Warp servers,
Including hardware,software,upgrades, maintenance, installations
and configurations.
Network analysis tools include Network Associates Distributed Sniffer
software on Dolch hardware and Spectrum WAN Monitoring
software on Sun Solaris 2.5.1
Extensive experience with NOS and hardware setup. Built numerous
Novell3.12,Novell version 5 and Windows NT 4.0 servers using
7. multiple SCSI and NIC cards,RAID 0+1 and 5 storage arrays, proxy
servers,DHCP and DNS,including applications.
Responsibilities also include Infrastacture and WAN administration,
including ATM, Switched hubs, routers, and CSU/DSU equipment
for T1 and T3 lines
Also responsible for 15 Lotus Notes servers.
Extensive experience in backup/recovery hardware and software.
Responsible for nightly backups of over 100 Gbytes of Data
Provides 3rd level user support
Member of Server consolidation team. Heavily involved in Novell 3.12
to version 5 upgrade and consolidation. Also heavily involved in
Lotus Notes Consolidation project, version 3.3 to 4.52 Domino
July 1988 to Gulf Oil Limited Partnership
July 1990 Chelsea, MA
MIS MANAGER/LAN/WAN ADMINISTRATOR
Manages Lan/Wan Network for multiple companies including Gulf,
Gibbs, NE Petroleum and Catamount Companies.
Developed, planned and established network from scratch.
Installed, configured and manages network which consists of 80 PC's
on Netware 3.12 server,and Windows NT Server and 9 printers.
Installed, configured and manages the Internet server which runs off the
Windows NT server.
Manages and supports 80 Remote PC's which run off OS2, the server is
running a Remoteware shell.
Installed, configured and supports MAC OS, Windows for
Workgroups, OS2, Windows 95, terminal emulation for Data
General UNIXmainframe, terminal software is XOS based with
Paradox tables for Realtime data acquisition.
Troubleshoots all hardware, software and operating system related issues.
Installed, configured and supports Cisco router 2501 for remote location
in Springfield, MA.
Translates mainframe reports to PC based reports.
Manages a team of 3 people (telephone help desk support/PC
support/internet help desk).
Design, develop and maintain graphical front end forms using Lotus
Approach and generates reports.
ICM Lotus Smart Suite, MS Office,Lotus Notes, Corel's Suite, Quark
Express, Corel Draw,Paintshop Pro,Adobe Illustrator.
Installed, Configured and Maintains Notes servers and CC:Mail. servers.
June 1986 Lotus Development Corp.
to July 1990 N. Reading, MA
SYSTEMS ADMINISTRATOR(12/87 to 7/90)
Administered 4 Notes Servers and 3 Novell (v3.12) servers (took all
4 classes).
8. Developed databases using Lotus Notes v3.3 including forms, views,
writes Lotus scripts.
LOTUS DEVELOPMENT/PCLAN TECH. (6/86 to 12/87)
Installed, configured and supported MS Windows, DOS, Lotus
Notes,Lotus Smart Suite, ccMail.
Diagnose, troubleshoot, and repair desktop PC's,VAXVMS and support
UNIXbased duplicate system for manufacturing. Developed UNIX
shell scripts.