Lawless_D_RESUME

Dominic Law less - Page 1 of 10
Dominic Lawless domlawless@gmail.com
PROFILE
Mr. Dominic Lawless is a Technical Architect /Network Design and Administration Consultant with over twenty
five (25+) years’ experience in the IT industry. He has extensive knowledge in both large WAN and LAN
environments and various network operating systems and system expertise in Novell 3.11 - 4.xx, Windows NT
3.x - 2012, Linux, Solaris, Peer to Peer, Thin Client (Citrix Metaframe, XP / Terminal Services), TCP / IP
Networks, Network Security and Remote Access, VPN, Exchange and Firewalls. His hardware expertise
includes Token Ring, ArcNet, and Ethernet, FCoE, SAN / EMC and NAS / Network Appliance and he is
proficient in SQL 7.0 – 2012 design and implementation.
Mr. Lawless’ areas of expertise include:
Network monitoring via SNMP and WMI;
Technical Architect using TOGAF architecture framework
4+1 Views of Architecture framework
Leadership in a Team Environment
SAN / Storage management;
Project management;
Systems integration;
Citrix experienced
BBS implementation and management
Security (including designing Protected B environments);
Windows 2000 - 2012R2-2012 Active Directory design and implementation
Windows 3.11-Windows 2012 troubleshooting
Network Systems management and monitoring;
SQL 7.0 - 2010 administration and management;
Technical design;
Computer Associates (CA) Toolset used by CMCC;
Virtualization concepts and design;
VOIP Mitel 3300 certified;
VMWARE 3.x - 5.x Certified
Hyper V Microsoft;
Network design and implementation;
ITIL concepts and implementation;
Very familiar with converged technologies (VBlocks, FlexPods) as an “out of the box” solution.
EDUCATION
Honours English / History UBC, Yukon College, 1989
Professional Certification
Mitel 3300, Mitel, 2008
Linux + Certification: A CompTIA Certification, 2005
Microsoft MCP, Microsoft, 2000
Certified DELL / EMC SAN

AST Certified, AST, 1996
Toshiba Certified, Toshiba, 1996
Acer Certified, Acer, 1996
Siemens Certified, Siemens, 1992
Certified Virtualization Expert 4.1 -5.x 2012
Professional Development
Unicenter® NSM: r11.x Fast Track Training for Experienced Administrators, CA, 2008
eHealth® r6.0 Performance & Network Management, CA 2009
SPECTRUM®: r8.1 Installation and Implementation in Distributed Environments, CA, 2009
Spectrum 9.x Advanced,CA, 2010
Updating Support Skills from NT 4.0 to Windows 2003 (2208), CA, 2006
Upgrading your Skill from Exchange 5.5 to Exchange 2003 (2009A), CA, 2006
DELL SAN Implementation and Administration, DELL, 2006
Unicenter UT210 Installation and Administration, CA, 2003
Implementing and Supporting Microsoft Windows NT Workstation, Microsoft, 2000
Implementing and Supporting Microsoft Windows NT Server in the Enterprise, Microsoft, 2000
Internetworking Microsoft TCP/IP on Microsoft Windows NT, Microsoft, 2000
Administering Microsoft SQL Server 7.0 / 2000, Microsoft, 2000
Implementing and Supporting Microsoft Windows NT Server, Microsoft, 2000
Designing and Implementing Databases with Microsoft SQL Server 7.0 / 2000, Microsoft, 2000
CVE Certified Virtualization Expert, CTE Solutions, 2012
LANGUAGE
English (Oral, Written and Reading Comprehension)
SECURITY CLEARANCE
Level: Secret II
PROFESSIONAL EXPERIENCE
Project #13 – Architect for 42 General Election
Senior Systems Developer / Design Consultant
November 2013 – [Present]
Mr. Lawless’ end goal was deploy a net new infrastructure (network / hardware / automated software setup) for
Elections Canada using the TOGAF architecture framework
Duties Include
Rewriting all automation from scratch using PowerShell 4
Configuring Switches and network zones
Introducing Windows 2012 R2 as a server solution nationwide
Working Microsoft Hyper-V Environment to ensure commonality across all hardware
Design Multiple Group Policies to reflect different roles at 388 Return Offices
Liaison with Return Offices level on connectivity
Work with multiple partners BELL / Fireeye on Design
Manage and monitor 7000 devices nationwide

Investigated Threat and Risk Assessment (TRA), Threat and Vulnerability Assessment (TVA)
Design NET NEW configuration for Elections Canada
Project #12 – ETI Project PWGSC Hitachi Data Systems Infrastructure Upgrade
Senior Systems Team Lead / Design Consultant
November 2013 (1 month consultant)
Mr. Lawless’ end goal is deploy and architect dynamic virtual storage pools for the ETI Shared Services Mailbox
Migration
Duties Include:
Implementing Hittachis’s Control Center
Configuring Brocade Switches and zone servers
Configure and consult on Dynamic Storage pools and SAN
Working with FCoE Hyper-V Environment;
Using Hitchai’s CLI (comnand line interface to automate
Liaison with 3rd level on connectivity
Project #11 - Public Works and Government Services Canada (PWGSC)
Infrastructure Upgrade
Senior Systems Administrator / Design Consultant
January 2012 – March 2013] (16 months)
Mr. Lawless is the Windows SME / VMware SME for PWGSC mid-range and responsible for centralizing the
existing environment into a manageable and viable entity. Projects include Windows update service, integrating
Active Directory, centralizing MacAfee Antivirus and stabilizing the Windows and Virtual environments. He is
also writing technical architect documentation on how to reduce workload and increase productivity and leading
implementation of said projects on time and within budget. Mr. Lawless’ end goal is to speed up the process of
deploying virtual servers from three (3) – five (5) per day to twenty (20) or more an hour. He is introducing
centralization of over 500 servers as a managed whole and documenting the whole procedure.
Duties include:
Implementing patching solution for 500 standalone Windows 2008 R2 servers;
Working with FCoE in a VMware 4.x / 5 environment;
Using Powershell and PowerCli to automate VMware and Windows processes;
Investigating rapid deployment of Virtual Windows 2008 R2 servers;
Redesigning the VMware infrastructure in preparation for migration to 5.x using TOGAF architecture
framework
Suggested improvements to Threat and Risk Assessment (TRA), Threat and Vulnerability Assessment
(TVA)
Implementing and designing a secure Update Manager Solution that meets Production B requirements;
Implementing centralized anti-virus updating on all Windows Servers;
Mentoring Junior Staff;
Designing solutions for Shared Services including an Active Directory solution, VMware and physical
clustering required by clients;
Troubleshooting and documenting all VMware and Windows solutions;
Redesigning Protected B environment to meet government security standards.
Environment: Windows 2008 R2 servers, FCoE, VMware 4.x / 5, Powershell, PowerCli, Active Directory.
Project #10 - Canadian Museum of Civilization (CMCC) / New Canadian War Museum (CWM)
Infrastructure Design
Lead Senior Systems Administrator / CMCC / CWM Team Lead

September 2001 – December 2011 (84 months)
The CMCC is a world renowned museum encompassing both the Canadian Museum of Civilization and the
Canadian War Museum with specific and critical technological needs. With over seventy (70) TB of data on
both tape and other mediums uptime and data storage are the foremost challenges.
Mr. Lawless oversaw the development of the CMCC and CWM into world class technology showcase. He
introduced technology such as SAN / Clustering / Advanced networking / VOIP / virtualization into the
environment and moved the museum from -70 SLA to over 99.5% consistently.
Duties included:
Administrated and trained a server operations group in a team environment using current server operation
methodologies as Team Lead Senior Network Consultant;
Lead design and technical architect on Canadian War museum using 4+1 Views of Architecture
framework
Utilized TOGAF architecture framework to design War Museum architecture
Initiated virtualization of lab and expanded this to production and DRP / BCP using early versions of
VMware;
Moved museums towards full VOIP coupled with Unified Messaging utilizing Mitel 3300 solution;
Led the museums on full integration of all Computer Associates System network monitoring software
including NSM /Spectrum/ Ehealth (comparable to HP, IBM, Solar Winds solutions);
Implemented new SAN/EMC and NAS/Network Appliance for data and image storage;
Led project on conversion and storage of 75 - 100 TB of data;
Acted as Technical Project Lead on move to updated Solaris 8 Platform for Prophecy Open Financial
System;
Moved all critical system to clustered and / or virtual environments to reduce downtime and reduce server
sprawl;
Installed and configured Windows 2003 Cluster into Hybrid NT/Unix environment. This upgrade was needed
because existing home folders resided on multiple servers with varying degrees of reliability. It was decided
that all data would be moved to the SAN and that the Cluster would handle present and future server needs.
Print Services were moved to the cluster to ensure zero down time which became problematic with existing
solution and also moved all existing SQL databases to Microsoft Cluster Solution;
Responsible for both Threat and Risk Assessment (TRA), Threat and Vulnerability Assessment (TVA)
Integrated cluster into existing DELL EMC SAN ensuring present data integrity;
Migrated existing home folders and printer pool;
Provided print quota management;
Prepared cluster / SAN for BrightStor Backup Software;
Consolidated home folders from multiple servers to cluster;
Created and maintained documentation covering installation and troubleshooting;
Provided ongoing support and training of operation group on utilization and troubleshooting of clusters and
any new technologies such as VOIP / Virtualization / emerging tech;
Troubleshot Citrix Metaframe / XP;
Maintained and configured CA Unicenter Core;
Managed monthly reports using CA SLMO and CA BSRM;
Maintained Exchange Server 5.5 and implemented Exchange 2003;
Maintained group and security policies;
Maintained ELRON (Web Spy) server;
Installed and implemented Unicenter TNG, an enterprise monitoring tool;
Maintained WINS / DNS Servers and planned 2003 DNS move;
Installed and managed Disk Quota Software;
Planned eventual migration to Windows 2003 and eventual move to Windows 2008 operation system;
Provided SQL 7-2010 database management on a Microsoft operating system platform;
Configured and maintained Linux / Solaris servers operating systems;
Updated and maintained museum web servers;
Provided day to day network and team management;

The server operations group used Unicenter Service Desk for change management and incident tracking
made sure ITIL process was followed;
Provided network operations for the Microsoft and Unix sides of the network;
Created and maintained operational procedures and maintenance checklists for the implementation of
Connexion Product (used for policies and procedures);
Mentored junior and intermediate administrators in the sever operations group, provided training on the
current infrastructure;
Coordinated resource workload, managed and distributed various tasks (troubleshooting and incident
tickets) to junior and intermediate administrators;
Administrated, implemented and troubleshot all related CA software products;
Installed and configured Unicenter NSM automation tools for network monitoring, deployed agents to
monitored servers, configured action and events based on client provided criteria, integrated with Service
Desk, and managed on a daily basis; NSM allowed the operation group to actively monitor and diagnose
any network / server related issue and react proactively;
Troubleshot issues for Unicenter Service Desk incident management system, followed ITIL procedures and
developed framework for integration with environment;
Managed on a daily basis Unicenter AMO, Unicenter SDO, and Unicenter RCO;
Installed and configured BrightStor Storage Resource (BSRM) for storage monitoring, deployed agents to
monitored servers, configured action and events based on client provided criteria;
Installed and configured eVM for network security / patch monitoring, deployed agents to monitored servers
/ workstations, and configured action and events based on ISO Standard / client requirements;
Installed and configured Unicenter SLMO (now SMA) for SLA monitoring, deployed agents to monitored
servers, and configured reports based on client provided criteria;
Installed and configured Etrust Anti-Virus system utilities for network antivirus, deployed agents to servers
/ workstations, and configured update schedules;
Installed and configured BrightStor Storage Command Center for storage monitoring, deployed agents to
monitored servers, and configured reports based on client provided criteria;
Installed and configured BrightStor SAN Manager Center for SAN monitoring, deployed agents to monitored
servers, and configured reports based on client provided criteria (was used as a Tape Management System
(TMS));
Installed Spectrum monitoring software with CA and configured for network monitoring, configured
automated actions and events based on client provided criteria, integrated with NSM, and managed on a
daily basis (the combination of Spectrum – Ehealth allowed the operations group to manage bandwidth and
switch related problem proactively and react accordingly);
Installed Ehealth Spectrum with CA and configured for network monitoring, configured action and events
based on client provided criteria (the combination of Spectrum – Ehealth allowed the operations group to
manage bandwidth and switch related problem proactively and react accordingly);
Assisted and configured ArcServe Tape Management System (TMS) for storage backup, deployed agents
to affected servers;
Supported CleverPath Portal on an ad-hoc basis;
Installed and configured Etrust Secure Content Manager system security software for email monitoring,
defined criteria for suspected SPAM, implemented Self-Monitored Quarantine for end users, and configured
reports based on client provided criteria);
Installed and configured Etrust ESCC system security software (Security Command Center) for Security
monitoring, defined criteria for suspected Alerts and integrated with NSM;
Coordinated, managed and acted as Project Lead on multiple projects using the TOGAF architecture
framework including:
 Installed and designed Print Quota implementation (now existing);
 Implemented new Raymark POS solution utilizing SQL 2000;
 Installed SQL 2000 Cluster to better handle server load;
 Installed Vista software as Ticket Master solution;
 Implemented NSM 3.x 11.x (Unicenter NSM Software);
 Network Security Project;
 Implemented Exchange 2003 / 2010 cluster;
 Undertook responsibility for documentation regarding Whole Network;

 Installed and maintained Maximo software solution;
 CD Server replacement strategy;
 Researched and provided more secure VPN / RAS solution;
 Provided rebuild of Primary Domain Controller / Primary DNS / WINS;
 Planned and deployed Computer Associates Intrusion Detection, both internal and external;
 Upgraded and implemented KE / Emu Database Project;
 Implemented and maintained CA SLMO (Service Level Agreement) Software;
 Implemented new SAN / EMC and NAS / Network Appliance for data and image storage;
 Artifax (Event Management) Project (Technical Lead);
 Implemented and maintained BrightStor Storage Resource Manager;
 Acted as Technical Lead on move to CA SCM as web monitoring and SPAM blocking tool;
 Planned deployment of servers and workstations to new War Museum;
 Acted as Technical Project Lead on move to updated Solaris 8 Platform for Prophecy Open Financial
System;
 Donor Wall Project (Technical Lead);
 People Counter Project (Technical Lead);
 ICS WebCtrl, a Building Management Project (Technical Lead);
 Acted as Lead on move to new Razors Edge and acted as Lead Administrator and Designer on Service
Desk application that utilized ITIL.
Environment: UnicenterNSM, UnicenterServiceDesk, UnicenterAMO, UnicenterSDO, UnicenterRCO,
BrightStorStorageResource (BSRM), eVM, UnicenterSLMO (nowSMA), Etrust Anti-Virus,
BrightStorStorageCommandCenter, BrightStorSANManager, Spectrum, Ehealth, ArcServe, CleverPathPortal,
EtrustSecureContentManager, ArcServeBackup, BrightStorPortal, ESCC (Security Command Center),
Windows 200-2008 vR2, UNIX, Linux, Windows 2003-2008 servers / Windows 2000 servers, 8 Plus Linux /
Solaris Servers, 12 Tb Fiber, Channel SAN, 4 Tb iSCSI SAN.
Project #09 - Compaq Canada / ADECC
Technical Support Team
Network Technical Support Specialist
August 2001 – May 2002 (10 months)
Mr. Lawless was tasked with supporting both small and large environments. He also remotely resolved any
technical issues that were directly related to Compaq systems.
Duties included:
Supported end users on both hardware and software (NT 4 - 2000 issues);
Documented common problems experienced and respective solutions;
Major Emphasis on Compaq’s Small Business Network Initiative;
Supported growing wireless networking trend.
Environment: Windows NT / 2000, Remedy.
Project #9 - SIGE
Network Administration
Project Lead (NT 2000 Implementation)
December 2000 – March 2001 (4 months)
SIGE’s original plan was to take existing network (UNIX and NT4) and implement Active Directory in a native
2000 environment, however, this was eventually changed to implementation of a mixed mode NT4 / 2000 server
solution with installation of Citrix Metaframe 1.8 and VERITAS Backup Exec also required (Citrix was needed
so that both UNIX and NT workstations could use Outlook as the primary scheduler and mail client; Backup
Exec was implemented because of its cross platform capabilities).
Duties included:

Installed and set up Windows 2000 cluster;
Designed and implemented move to Active Directory;
Consulted with existing administrator on integration of VPN and Netgear firewall;
Installed and configured VERITAS Backup Exec for Windows NT and Windows 2000;
Installed main Compaq CL380 cluster server and Citrix Metaframe 1.8;
Restructured existing dynamic TCP / IP environment to account for the growing need for reliable
communication between branch offices;
Documented changes and trained existing NT 4.0 administrators;
Configured overseas servers and shipped as a turnkey solution, this was required as branch offices lacked
full time technical support.
Environment: UNIX workstations / servers, 1 AD Cluster for file sharing and Citrix Metaframe, Windows NT /
2000 servers, Active Directory, Citrix Metaframe 1.8, VERITAS Backup Exec,
Project #8 - CALIAN
Network Support/Administration
Hardware Deployment/Network Consultant
September 2000 - November 2000 (3 months)
Mr. Lawless was tasked with rolling out NT servers to the client location and resolved any connectivity / domain
issues that arose.
Duties included:
Deployed, installed and set up Compaq servers;
Consulted on various NT4 connectivity issues that occurred.
Environment: Windows NT.
Project #7 - Qualvision Technology
Database Support
Field Service Engineer / Database Support
June 2000 – September 2000 (4 months)
Mr. Lawless was tasked with installing the solution (on-site) and supporting clients (on-site) regarding 3D
imaging hardware. He was also tasked with passing along concerns and or software issues to developers.
Duties included:
Supported, maintained, installed and consulted on design of 3D imaging hardware for quality control
systems;
Installed and networked systems at customer location worldwide (customers included Nabisco and
Keebler);
Trained end users on operation;
Recommended design changes to engineering team;
Supported hardware's database and made field changes, as necessary;
Consulted on, and implemented, change from Windows 95 to Windows NT as the main operating system
for Qualvision Vision Machines.
Environment: Windows 95 / NT.
Project #6 – GE / Workers Compensation Board (WCB)
Network Support / Administration
Hardware Deployment / Network Consultant
May 2000 (1 month)
Mr. Lawless was tasked with new workstation deployment and integration with PC3270 terminal emulation
software. He was also tasked with troubleshooting any Token Ring issues that occurred.

Duties included:
Rolled out new workstations and integrated them with PC3270 terminal emulation;
Troubleshot existing issues with Token Ring network;
Consulted on various Token Ring / PC3270 network issues that arose;
Integrated workstations into existing environment.
Environment: Employment center for Youth consisting of 30 full time employees and upwards of 2000 Clients
per month. Supported both network and multiple labs.
Project #5 - Employment Services
System Administration
System Administrator
January 1997 – November 1998 (23 months)
Mr. Lawless was tasked with moving an office environment from over fifteen (15) users to over thirty (30) full
time users and eighty (80) part-time client users. He moved the environment from a workgroup to a full Windows
NT4 domain. This project was accomplished during production, so little or no downtime was allowed.
Duties included:
Administered and trained a server operations group in a team environment regarding current server
operation methodologies (Team Lead Senior Network Consultant);
Performed preliminary needs assessment;
Designed and implemented change from twenty (20) user LANtastic network to 100 users Microsoft NT 4.0
operating system WAN. This project required a total redesign of existing network and included discussions
on new domain structure and integration of existing and future hardware with other organizations involved
(also budgeting and outsourcing of tasks to specific vendors);
Supported and trained thirty (30) regular and upwards of eighty (80) part time users;
Installed ISDN connection;
Installed and maintained fibre optic backbone;
The server operations group managed change requests and incidents using company designed application;
Performed project management duties as well as created and maintained operational procedures for server
rollout, infrastructure upgrades, user training, migration planning, desktop rollout and upgrade, SQL
development of new client database, web site rollout, and mail server rollout;
Led design team on web site development;
Installed system wide Internet access and mail server / client;
Installed and administered corporate Symantec Norton Anti-Virus (SAV);
Implemented security procedures for Remote Access;
Ported client database from FoxPro to Access 97 / SQL;
Consulted on the technical aspects of various government initiatives;
Introduced Citrix Winframe test environment for remote access and UNIX compatibility;
Maintained Exchange Server 5.5;
Maintained group and security policies;
Provided SQL 6.5 - 7 database management and was responsible for day to day network management.
Environment: Windows NT4 3.1 servers, workstations, Windows NT, Lantastic, Symantec Norton Anti-Virus,
FoxPro, Access 97, SQL 6.5 – 7.
Project #4 - The Notebook Store
Technical Maintenance Department
Project Leader and Head of Technical Department
February 1996 – December 1996 (11 months)
Mr. Lawless was tasked with implementing this first profitable venture of The Notebook Store into the service
industry. He was also required to train new staff.

Duties included:
Administered and trained a server operations group in a team environment (Team Lead Senior Network
Consultant);
Performed preliminary needs assessment;
Trained and supported both customers and staff and coordinated resource workload for the technicians;
Trained new and existing server operations group technicians in Toshiba, AST, and ACER hardware;
Created and maintained operations procedures and checklists;
Maintained locations LAN on a regular basis.
Environment: Toshiba, AST, ACER hardware, LAN.
Project #3 - OTA
Technical Support
Lead Technician
May 1994 – January 1996 (21 months)
Mr. Lawless implemented this location’s first profitable venture into the service industry and trained new staff.
Duties included:
Administered and trained a server operations group in a team environment (Team Lead Senior Network
Consultant);
Implemented store’s first service centre;
Supported staff and customers and coordinated resource workload for junior technicians;
Trained existing and newly hired technicians for the server operations group;
Created paper trail;
Implemented first venture into network products and realized profit;
Created and maintained operation procedures;
Exposed an early version of PCMCIA (CARDBUS) standard and its inherent problems;
Installed and maintained various esoteric hardware implementations related to WAN for the University of
Toronto.
Environment: PCMCIA (CARDBUS).
Project #2 - Southern Yukon Systems (SYS)
System Administration
Systems Coordinator
March 1993 – March 1994 (13 months)
Mr. Lawless supported both LAN and WAN environments for various clients.
Duties included:
Supported mining and related industries that required both secure WAN and LAN support / administration;
Exposed to early versions of Microsoft NT and Novell operating systems;
Repaired and supported PC, VAX, POS and operating systems territory-wide.
Environment: Novell 2.x – 3.x, Windows NT / 3.11, VMS.
Project #1 - Gain Electronics
Technical Support
Technician
April 1990 - March 1993 (36 months)
This project’s objective was support of end users and clients on PCs as well as the installation of small networks.
Duties included:
Repaired and supported customers units;

Installed and maintained small LAN systems;
Supported the growing trend of office integration.
Environment: Windows NT 3.11 OS, PCs, LAN systems.

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