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Will Grayson III, Information Assurance Engineer
E-mail: willard.grayson@gmail.com
Phone: +39-345-533-5822
Position: IT Analyst
Security Clearance: Top Secret
Certifications: Microsoft Certified Systems Engineer (MCSE: Security)
Microsoft Certified Database Administrator (MCDBA)
Microsoft Certified Professional (MCP)
Information Technology Infrastructure Library (ITILv3)
CompTIA Security+
CompTIA Network+
CompTIA Project+
Cisco Certified Network Associate: Security (CCNA: Security)
Academic degrees:
Baccalaureates of Science, Information Technology, GPA 3.51 (2010)
Associates of the Art, Computer Information Sciences, U. of Phoenix, GPA 3.51
(2005)
Summary of Qualifications:
Information Assurance (IA) Engineer and Certified Microsoft Certified Systems
Engineer (MCSE) with well over 25 years of specialized experience in IA, network
engineering design, VMware virtualization, Hyper-V 2008 Citrix, network
administration, network operations & maintenance, network security, information
assurance, systems analysis and configuration management. Provided
engineering support for successful implementation of a Base Level Information
Infrastructure (BLII) Modernization Project, called ONE-Net, for 10000+ users
World Wide.
Provided support to customers requiring assistance with Security Technical
Implementation Guideline, Information Assurance Vulnerability Management,
Retina and Assured Compliance Assessment Solution (ACAS) scanning, VRAM
and VMS reporting, system accreditation, documentation, computer hardware,
software and network problems, including troubleshooting and resolution.
Coordinated installation of new equipment and trained Naval personnel to maintain
new network systems. Designed network configurations and implementation of
servers, switches, routers, LAN cabling, and associated peripherals.
Proficiency with installation, maintenance, and troubleshooting of Oracle Solaris,
Oracle Enterprise Database Server, ESXi, VMWare, Hyper-V, Citrix, Cisco
Adaptive Security Device, Microsoft Windows Active Directory Services, Microsoft
Windows NT/2000/2003/2008/2013 Servers, Microsoft Exchange
5.5/2000/2003/2007, and Windows Visual Basic Scripting Tools. Built, configured,
troubleshot most versions of WINDOWS Server OS: 4.0 thru 2012 servers,

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Windows Client OS: 2000, XP, ME, Windows 7 and 8, client operating systems,
and DNS, DHCP, WINS, IIS, SharePoint, print, and file services. Installed and
configured Common Access Card (Secure E-Mail) System in accordance with
(IAW) Secure Computer Workstation Enabling Procedures. Installed and
configured Windows 2000/2003 Active Directory Servers, DHCP Services, DNS
Services, and Remote Installation Services (RIS).
Developed continuity documentation and training procedures for maintaining
Windows, UNIX, and Exchange systems. Created security policies and procedures
for system administrators in order to manage and maintain security controls and
configuration for all network routers, switches, operating systems, and client server
applications. Installed and configured encryption devices, intrusion detection
systems, and virus protection systems in multiple network configurations.
Work Experience:
Director, Information Assurance Engineer (NTS) Dec 2011 – Present
STG Naples, Italy
Information Assurance Engineer ensuring compliance is met for CNRE systems
whilst providing expert advice and quick resolution adherent problems with local
legacy networks. Supervises team members and administer tests to ad hoc lab
environment matching current production environment to verify software updates,
patches, rollups, etc do not cause loss of services for prolonged periods of time.
Implements, updates and administer HBSS and ACAS for CNREURAFSWA
Information Systems. Responsible for updating eMASS for DIACAP packages for
CNRE networks and application to obtain and maintain system accreditation and
Authorization to Operate for two geographically separated systems and one
application. Reported IA Compliance to OCRS (NCDOC), VRAM (DISA) and
developed tools for intercommand reporting.
Director, Network Technical Services (NTS) Feb 2008 – Dec 2011
SAIC Naples, Italy
Information Technical Analyst providing expert advice and resolution of local
legacy network and Navy enterprise network (ONE-Net) complex problems.
Directs network operations and desktop support for the base activities supported
by the RNSC and LNSC to ensure the continuous availability of enterprise network
services. Also, performed duties of administrator for AR Systems Remedy as the
European Subject Matter Expert
IT Analyst/Director, Information Assurance Manager Nov 2005 – Feb 2008
SAIC Naples, Italy
Provide overall systems and network engineering support within the Navy’s ONE-
Net environment. Primary responsibilities include coordinating system and
network activities within the department and provide full systems engineering
lifecycle support including systems and network integration, requirements analysis,
design, implementation, configuration, testing. Coordinated, planned and
successfully migrated MSCEUR ULAN and CLAN to ONE-NET. Ensured systems
had necessary IAVA updates and patches. Maintained record of fixes in VMS.

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Message Operations Feb 2005 – Nov 2005
SAIC WNY, Washington D.C.
Responsible to the MSCHQ N6 Operations to administer messaging systems to
include, but not limited to: Exchange, DMS, CMP, and TurboPrep. Member of
project team to implement GOSUP on the Classified LAN (Upgrade from Windows
NT 4.0 to 2003 infrastructure). Review and input on Concepts of Operations for
Exchange E-Mail/Address Standards and CIVMARS CAC/PKI Issuance to include
defining and implementing new naming standard for CIVMAR rank structure. Plan
and coordinate relocation of network equipment and disaster recovery plan in
Mission Continuity Process. Plan and coordinate installation of new SPAWAR
CMP Client systems to MSCHQ, MSCPAC and MSCLANT. Research concerns of
MSCEUR and MSCFE to provide solutions to existing network and software
platform problems.
System Administrator Aug 2004 – Feb 2005
SAIC Naples, Italy
Supported 20+ servers (Microsoft Exchange Server, Remote Access Server
(RAS), WINS, DNS, DHCP, SMS, domain controllers, print servers, resource
servers, web servers, and cluster servers), and 75 workstations throughout
European AOR. Monitored unclassified and classified network Information
Assurance (IA) suites for security and systems performance. Conducted risk and
vulnerability assessments network systems. Enforced network systems security
policies and procedures. Designed network configurations and installed servers,
switches, routers, LAN cabling, and associated peripherals. Developed continuity
documentation and training procedures for maintaining Cisco, Exchange, Windows
NT, GCCS, and Unix servers. • Administer Microsoft, Cisco, GCCS systems as
well as standard suite of MSC and USN software (MS Office, DMS, CMP, CLAN,
Turbo Prep, etc.)
Unemployed Jun 2004 – Aug 2004
Special Projects Officer Jan 2004 – Jun 2004
USAF Naples, Italy
Responsible to the commander to develop and implement exercise and real world
operational plans for implementation of communications systems in NATO’s first
southern region deployable contingency squadron consisting of 87 multinational
multi-service technicians. Researched and benchmarked communication
technologies and interoperability with NATO communications systems NATO-
wide. Created web-based documentation to be utilized in more than 20 NATO
allied nations. Implement directives and instructions to train over 80 personnel of
NATO Computer Information Systems (CIS) within the Deployable
Communications Module (DCM). Employed a website using MS Office,
Macromedia web-based multimedia programs. Created and delivered power point
presentations for CIS training topics.
Alternate Non-Commissioned Officer in Charge Nov 2002 – Jan 2004
USAF Naples, Italy

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Supervised one of four communications cells coordinating work assignments and
evaluation performance of eight personnel upholding 100% CIS equipment
proficiency resulting in 100% mission success rate. Planned and implemented
network solutions for NATO communications exercises. Identified shortfalls,
participated in logistic functions to ensured zero failures. Provided over-the-phone
fault isolation assistance to deployed personnel. Engineered and tested two rapid
deployment kits, designed to establish NATO forces secure voice and data in a 24
hour timeframe increasing previous readiness by 300%. Available for short notice
temporary travel assignments throughout Europe and The Balkans.
Network System Administrator Apr 2002 – Nov 2002
USAF Rota, Spain
Conducted duties of Network Systems Administrator and Small Computer
Installer/Repairman. Responsible for installation, configuration, and administration
of stand alone networking and telephone equipment to include 10 Domain
Controllers, 5 File servers, 5 routers, 12 switches, 2 PIX Firewall, Defense
Message Service, Secure Internet Protocol Routed Network, 802.11b Wireless
Flight Line LAN and VPN support. Supervised day-to-day operations of all
networks, computer systems, telephones, Land Mobile Radios and pagers to
maintain 99% availability, exceeding that of the host base. Assisted with
installation of $850,000 Air Mobility Advanced Console C2 System (AMACS II) in
joint Navy/Contractor/Air Force Command Post one week ahead of schedule.
Installed Siemens touch-screen dispatch system combining UHF, VHF, HF, DSN
and commercial phone access while increasing controller flexibility and efficiency
300%. Oversaw and installed network infrastructure upgrades two weeks ahead of
deadline. Managed 24/7 small computer help desk assisting 150 users. Idealized
and created formalized continuity instruction documents. Helped create Quality
Assurance web site. Troubleshoot and installed Cisco IDS, Catalyst Switches and
Routers.
Operations Planner Jun 1999 – Apr 2002
USAF Naples, Italy
Develop detailed telecommunications topologies and coordinated with upper
echelons to task organizations determining land and sea based communications
and information systems requirements in support of downward directed tasks
throughout an area of responsibility covering nearly five million square kilometers.
Led and support NATO exercises and real-world missions. Configured remote
circuits for user connectivity. Managed organization’s tool and equipment inventory
valued in excess of $2,000,000. Provided written documentation and administered
network of Microsoft, HP and Sun. Prepared requirements package and managed
procurement of over of equipment. Trained personnel on proper use of
organizations computerized supply database.
Assistant Chief of ROCSOUTH Apr 1997 – Jun 1999
USAF Naples, Italy
Key in collocation of base help desk with circuit monitoring center. Assisted in
management of over 30 international personnel to troubleshoot, maintain, track
and report outages of over 5000 circuits, and provide support for over 2000 user

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classified network. Instrumental in updating circuit database to ensure it was Y2K
compliant. Provided written instructions on proper usage of HP Openview and
Remedy trouble ticket software program, provided web based access to all
instructions and circuit monitoring procedures to make it readily available to the
operator. Provided written instructions and policies for first ever computer help
desk in NATO's southern region. Assisted Computer Support Group by
augmenting network teams with base support for telephone, computer,
communications and network problems
Network System Administrator Mar 1992 – Apr 1997
USAF Howard AFB, Panama
Performed duties of System administrator (Unix, Novell and Microsoft), Network
Engineer, Web Administrator, E-Mail Administrator, DNS Admin, Network Monitor,
Concentrator Coordinator, Message Traffic Analysis, Mainframe Operator and
Help Desk Technician; reported to Communications Officer. Provided Base level
System Administrator, Network Engineer, Telephone Technician, 2nd tier help
desk support, Traffic Analysis as well as Plans and Implementations for base
network infrastructure. Administered Unisys 2200/4 mainframe and components to
support base customer transactions. Planned and developed two server 15 user
test dial-up network upgrade to a 20 server FDDI backbone/ 10/100MB 1000+
user base level network within one years time. As Concentrator Coordinator,
managed base incoming and outgoing portal to coordinate issues and reporting
with Gunter AFB and DISA for MILNET access. Prepared and briefed high level
monthly communications status update. Maintained Cisco 4000/7000 router
backbone, worked with US Army 509th SB Outside phone plant to resolve circuit
malfunctions, maintained HP9000 server and clients, Linux DNS server, MS Mail
Servers, MS NT 4.0 servers, Novell 3.12 and 4.x platform and users, MDT
Terminals and Administered 2000+ user network. Implemented 70% of user
platforms to IP based Infoconnect transaction system, upgraded 12 buildings
10BASE2 cabling to CAT5 infrastructure.
Computer Communication Systems Operator Oct 1988 – Mar 1992
USAF Offutt AFB, Nebraska
Performed duties of system operator of Sperry Unisys 2200. Configured ran batch
jobs in support of Air Force Global Weather Central. Controlled ID50 weather
mapping system delivering charts data throughout CONUS, Europe and the
Pacific. Performed switchboard operator functions as well. Managed leased-line
and MILNET circuits for 390 Communications Squadron. Worked with base tech
control to troubleshoot HF/UHF radio circuits and cryptographic equipment
transmissions.
Education & Training:
Associates of the Art, Computer Information Sciences, U. of Phoenix, GPA
3.51 (2005)
Baccalaureate of Science, Information Technology, U. of Phoenix On-Line,
GPA 3.51
U. of Maryland, European Div, Total Credit hours earned semester: 39
Keesler AFB, System Network Support (7-weeks)

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Keesler AFB, Seven Level Training (3c0x1 - Computer Communications
System Operator)
Keesler AFB, Technical School - 3c0x1
NetGuru, Chicago Il., Networking in the Unix Environment
NATO Communications and Information Systems School (NCISS), Digital
Network Engineer (IDNX/Promina/Tech Control)
NCISS, LAN Operations and Admin (Winnt/Exchange)
Globalnet Training - Microsoft:
70-210 Installing, Configuring, Administering Windows 2000 Professional
70-214 Implementing Administering Security Microsoft Windows 2000
Network
70-215 Installing, Configuring, Administering Windows 2000 Server
70-216 Implementing Administering a Windows 2000 Network Infrastructure
70-217 Implementing Administering a 2000 Directory Service Infrastructure
70-218 Managing a Microsoft Windows 2000 Network Environment
70-220 Designing Windows 2000 Network Security Comments And
Corrections
70-228 Installing, Configuring and Administering Microsoft SQL Server
2000
70-229 Implementing Administering Security Microsoft Windows 2000
Network
70-292 Managing and Maintaining a Microsoft Windows Server 2003
Environment for a MCSA Certified on Windows 2000
70-296 Planning, Implementing, and Maintaining a Microsoft Windows
Server 2003 Environment for a MCSE Certified on Windows 2000
Globalnet Training - CompTIA SYO-101 CompTIA Security +
Globalnet Training - Cisco Certified Network Associate/Firewall Security
Course Honors Graduate of Sam Houston High School (1988)
Other Information & Awards:
1994 Airman of the Year, Howard AFB, Panama City, Panama
2 Joint Service Commendation Medals
3 Air Force Achievement Medals
Bilingual Fluent in Italian