Whitney Cox is a sales representative with management experience and strong problem-solving skills. She previously worked as a crew trainer at McDonald's and as an office manager, where she trained staff, implemented new software, handled transactions and payroll. Cox has an Associate's degree in Business Administration and is looking to continue her education.

1. WHITNEYCOX
2349 Hwy 11w Bristol, T N | (C ) 4233419239 | wnmacc087@gmail.com
PROFESSIONAL SUMMARY
Dependable, sociable, bringing management experience and a willingness to take on added responsibility to
meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem
solving skills.
WORK HISTORY
AUGUST 2016-CURRENTSales representative | Tri Cities Publishing | Bristol, VA I use a computerized dialer to
call people who sign up for a sweepstakes. I try to get them to buy our magazine promotion. Once I get the
sale, I transfer over to a closer. They have the control of that full sale.
JANUARY 2015-MAY 2016Crew Trainer | McDonald's | Bristol, TN I opened the store every morning. I knew
every position in the store and was able to train new crew members. I was responsible for providing excellent
customer service, handling money and preparing their order.
NOVEMBER 2011-AUGUST 2013Office manager | Regional Service Group LLC. | Kingsport, TN
 Worked directly with Several Lowe's stores to maintain the business relationship.
 Trained, coached and mentored staff to ensure smooth adoption of new program.
 Strengthened company's business by leading implementation of new Property preservation Companies.
 Initiated rollout of new enterprise software solution for sales reporting like QuickBooks.
 Handled all transactions with customer's through Lowe's and scheduled all work.
 Managed all Payroll through every company. Broke down job's and figured out commission.
 Assigned job's to crew's and made sure they followed through properly.
EDUCATION
Associate of Applied Science: Business Administration Everest University online, Tampa, Florida. I am not
currently a student because I became aware of the problems with being sued for false advertising and then
sold to some other company. I have maybe 5 months left to get my degree. I currently am looking Into
continuing my education/degree.
SKILLS
 Payroll
 Efficient multi-tasker
 Conflict resolution
 Employee scheduling
 Client account management
 Accounting
 Customer service-oriented
 Staff training/development
 Budget development
 Exceptional interpersonal communication

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