Sherry Highsmith has over 20 years of experience in customer service, sales, marketing, and accounting roles. She has a track record of exceeding sales goals and producing five times the target number of qualified leads through effective marketing programs and events. Highsmith is skilled in Microsoft Office, accounting procedures, customer relationship management, and using data to improve business performance. She aims to leverage her organizational abilities, problem-solving skills, and drive for results in a new role.

1. Sherry Highsmith
125 SABER DRIVE  HAMPTON, VA. 23665  315-405-9932 E-Mail: SUPERWOMAN5223@GMAIL.COM
Objective
Highly motivated sales associate with extensive customer service and sales experience. Accounts Receivable Clerk strong
organizational, technical and interpersonal skills. Highly creative Accounts Receivable Clerk with 6 years in accounting
and finance. Results- oriented and solution-focused professional. Accounting Clerk skilled in problem solving and
maintaining accuracy. Possessesan insatiable drive to achieve and exceed goals. Accounts Payable Clerk committed to
accurate payment tracking across all company departments. Enthusiastic and well-organized Administrative Assistant
with solid background in data entry, schedule management and event planning. Hard-working, multi-tasking with
outstanding telephone, scheduling and documentation skills.
Experience
Manager 05/1999 to 06/2001
Fashion Bug – Bel Air, MD.
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners
and clients as necessary.
Planned and executed events and marketing programs, producing five times target number of
qualified leads.
Managed annual external audit.
Matched purchase orders with invoices and recorded the necessary information.
Reviewed files, records and other documents to obtain information and respond to requests.
Sales Manager/ Buyer
Carpet Mill Outlet – Baltimore, MD 05/1990 to 11/2012
Completed and mailed bills, contracts, policies, invoices and checks. Assigned tasks to
associates, staffed projects, tracked progress and updated managers, partners and clients as
necessary. Planned and executed events and marketing programs, producing five times target
number of qualified leads. Developed and executed marketing programs and general business
solutions resulting in increased company exposure, customer traffic, and sales.
Worked closely with all productdevelopment departments to create and maintain marketing
materials for sales presentations and client meetings.
Managed team of three direct reports responsible for on-going productoptimization, account
management and ad placement on company website.
Supervised marketing department's monthly analysis of customer acquisition data and campaign
performance. Accessed computerized financial information to answer questions related to
specific accounts. Matched purchase orders with invoices and recorded the necessary
information. Supervised invoice processing, purchase orders, expense reports, credit memos and

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payment transactions. Filed and addressed employee complaints in accordancewith company
policies and government regulations. Worked with customers one on one.
Education
Patterson High School Baltimore, Md.
Diploma received in 1995
Kaplan University
Skills
MicrosoftOffice;CustomerService ; Management; MicrosoftExcel:
MicrosoftWord; Leadership;PowerPoint; Research; Public Speaking ;
ProjectManagement; Retail Sales ; CustomerService; Human Resources ;Sales
Management ; Customer Satisfaction ;Top-rated sales performance;Account
management; Web-basedreporting tools;Negotiationskills;Event management;
Customer targeting;Accounting procedures consultant; Accounts payable specialist;
Expertise in invoice and payment transactions ; Account reconciliation;Key relationship
management; Decision-making ability; Clearcommunication skills