This curriculum vitae is for Femi Jacob Aigbavboa, a Nigerian male seeking a customer-facing sales role. He has over 5 years of work experience including positions as an office assistant, security guard, and current role as a sales assistant at H&M in Dubai. His skills include excellent customer service, sales ability, teamwork, and ability to work efficiently in a fast-paced retail environment. He is educated with a secondary school qualification and diploma in public administration.

1. CURRICULUMVITAE
FEMIJACOBAIGBAVBOA
MobileNo: - +971552212059
EMAIL: lee_wong35@yahoo.com
Dubai, UAE
Objective:-
An articulate, presentable and sales hungry individual who can thrive in any fast paced. Possessing
the ability and confidence to contribute to the smooth running of a company and possessing the ‘can
do’ attitude required to be able to get things done. I can communicate well with customers and
demonstrates a helpful attitude at all times on the sales floor. I am polite and professional with
excellent customer services skills, and am experienced at having appropriate Till Point
Conversations with every customer to add on sales and increase the average transaction value. I have
a flexible and positive approach to everything i do and am able to work effectively on my own and as
part of a team.
I am currently looking for a suitable customer facing sales assistant role with a company where no
two days are the same
WORK EXPERIENCE
Worked as a Head of Administration withIwelex Standard Services in Nigeria for 2 Years
Worked as a OfficeAssistant withEmirates MBD Under Server U LLC in Dubai, UAE for 1year
workedas a Security Guard with Huawei Company Under Server U LLC in Dubai, UAE for 2year.
Working as sales assistant with H&M Alshaya L.L.C till date.
Dubai Mall Retail Shop – H&M Alshaya
SALES ASSISTANT November 2012 - Present
Assisting the store manager in the daily running of a retail shop. Helping to ease
the workload by taking responsibility forcertain tasks and duties including
Stocktaking, opening the store in the morning and closing it.
Duties:
Approaching customers and helping them with their needs.
Assisting the management team in maximizing the stores sales and profitability.
Operating the till systems, including cashing up.
Describing or demonstrating in detail a product and its benefits to customers.
Assisting customers with their enquiries.
Putting up posters and promotional material for sales etc.
Maintaining the cleanliness of the retail shop at all times.
Completing all necessary paper work at the start and end of shift.
Replenishing stock on shelves.
Identify trends in complaints and highlight to the relevant managers.
Processing payments of various kinds, including cash, cheques and credit cards.
Dealing politely with customer complaints and resolving them.
Keeping the store organized & maintaining an uncluttered environment.
Constantly updating and replenishing sales display areas.

2. KEY SKILLS AND COMPETENCIES
Delivering exceptional customer service.
Having a team-oriented approach to working.
A proven trackrecord of driving sales.
Excellent customer care skills.
Track recordof achieving agreed retail objectives.
Can workefficiently and accurately in a fast paced service driven environment.
Personal Details:-
Nationality : Nigerian
Date of Birth : 18/Mar/1988
Gender : Male
Marital Status : Married
Languages Known : English &Yoruba
Passport Details:-
Passport No : A06715835
Date of Issue : 10/JUN/2015
Date of Expiry : 09/JUN/2020
Educational Qualification:
 Secondary School
 Diploma in Public Administration
Declaration:-
I hereby declare that the above mentioned statement is correct& true to the best of my
knowledge & belief.
FEMIJACOBAIGBAVBOA