Tina Davis is seeking a reliable and permanent position that allows career advancement. She has over 15 years of experience in various industries including real estate, construction, finance, hospitality and education. Her qualifications include strong communication, problem solving, and management skills as well as proficiency with various software programs. Recent professional roles include positions in sales, marketing, and project management.
A dedicated, results-oriented business professional that is capable of managing multiple projects at once. Great ability to communicate clearly and concisely. Great ability to establish and maintain effective relationships with clients, employees and management. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in handling escalated situations. Resolve complaints and concerns at first point of contact. Great listening skills, very dependable, reliable and organized. Works well independently, or as part of a team and always lead by example: excellent team leadership and supervision skills.
A dedicated, results-oriented business professional that is capable of managing multiple projects at once. Great ability to communicate clearly and concisely. Great ability to establish and maintain effective relationships with clients, employees and management. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in handling escalated situations. Resolve complaints and concerns at first point of contact. Great listening skills, very dependable, reliable and organized. Works well independently, or as part of a team and always lead by example: excellent team leadership and supervision skills.
1. 107 – E PIRATE’S MOOR DRIVE * KILL DEVIL HILLS, NORTH CAROLINA 27948
PHONE 302.981.7679 * EMAIL TinaMichelleDavis@gmail.com
TINA M. DAVIS
OBJECTIVE
A highly experienced and versatile professional seeking to obtain a reliable, secure and permanent position for continued
career advancement.
SUMMARY OF QUALIFICATIONS
Able to work independently as well as part of a team, quickly adapting to any environment/situation
Excellent written and verbal communication skills, as well as confident public speaking/presentation ability
Extensive analytical aptitude, with pairing skills to “think outside the box” and evaluate/solve problems
Excellent managerial/supervisory and training/coaching skills, focusing on achieving results and efficiency
Highly adept in performing multiple tasks with more than adequate time management, meeting frequent deadlines
Comprehensive knowledge and experience in the following areas: Business; Finance; Marketing & Advertising; Customer
Service; Payroll & Benefits; Legal (Contract & Real Estate Law); Property Management; Commercial & Residential
Construction; Procurement; Computer Science & Information Technology
Software, Program & Database Proficiencies: MS Access/Word/Excel/Visio/PPT/Publisher/Outlook/Project;
LotusNotes; StrattonWarren; QuickBooks/Quicken; Bloomberg; WordPress website publisher; BaseCamp;
CasinoMarketplace; SalesForce; Storis (POS); PeopleSoft; STARS/EDExpress/NSLDS; Windows7/Vista/XP; several
Web Technologies (able to quickly learn new programs/databases/technologies)
PROFESSIONAL EXPERIENCE
01/14 to 12/14 Manteo Furniture & Appliance Manteo, North Carolina
Sales Consultant
Responsibilities: Various interior design and product selection (furniture, accessories, mattresses, appliances, etc.); work with
homeowners, realty and property management firms in replacement and/or upgrading of GE appliances, while building and
maintaining relationships and referrals; continuous appliance training; numerous clerical duties; Cross-sell and up-sell
purchases of extended service warranties; assist contractors in kitchen remodels with specifications of custom/built-in
appliances; meet sales goals (Accomplishment: top sales person after 2 months of employment; maintained top sales
throughout duration of employment)
12/12 to 01/14 (Store Closing) Haynes Furniture & Design Kitty Hawk, North Carolina
Sales Consultant
Responsibilities: Greet customers and assist in interior design and product selection (furniture, carpet and hard surface
flooring installation); up-sell products such as warranties, protection plans, and accessories; offer financing options and
process credit applications; explain deliveries, returns, and exchange policies and procedures; attend education meetings and
maintain the latest product knowledge; strengthen and develop new sales strategies; meet weekly sales goals; consult and
coordinate designs with realty and property management firms; build relationships and referrals
08/10 to 08/11 Guardian Companies, Inc. Wilmington, Delaware
Director of Advertising & Marketing; Advertising, Marketing, Sales, Web Technologies (economic lay-off, current
on-call consultant)
Responsibilities: Manage operations and staff of the Advertising and Marketing departments; research construction bidding
opportunities; ability to meet quarterly sales goals of $300k; target markets and generate new business (B2B); customer
relationship management; business travel to attend networking events and industry-related trade shows; manage website
content and designer in building new website; develop and instrument marketing plans and material; perform presentations to
potential clients; review contracts; develop department budgets; maintain Company certifications both State and Federal.
03/08 to 08/09 eZanga.com, Inc. Middletown, Delaware
Public Relations Manager & Project Manager; Public Relations, Marketing, Advertising, Web Technologies
Responsibilities: Manage PR department; Lead on rewrite and redesign/upload of new content for existing search engine (5
month completion, 1 year estimated completion); Lead Tech writer and distributor of press releases, news, whitepapers, etc.;
Editor to Staff Writers; working knowledge of Search Engine Marketing (SEM); set-up effective Search Engine Optimization
(SEO); Project Manager; develop Marketing Strategies for Sales Team; set up large venue trade-show
registrations/booth/marketing materials for Company travel/attendance; prepare presentations for CEO; recruit/hire/train
new staff; conduct performance evaluations; research/analyze social network website industry trends; set up nationwide
college internship program; negotiate vendor contracts.
2. 107 – E PIRATE’S MOOR DRIVE * KILL DEVIL HILLS, NORTH CAROLINA 27948
PHONE 302.981.7679 * EMAIL TinaMichelleDavis@gmail.com
08/07 to 03/08 Empire Education Group Exton, Pennsylvania
Career Planning Specialist; Recruitment, Admissions, Financial Aid
Responsibilities: Manage & develop lead flow to recruit/enroll new cosmetology students; achievement of 80% conversion
ratio exceeding sales goals (B2C); conduct in-person interviews of potential students; build/maintain relationships w/local
high school Administrators; conduct high school presentations/job fairs/orientation classes and activities to recruit future
students; counsel students in educational process & career goals; retail sales/training; organize Empire student career days;
P&L analysis; compile & manage class budgets; administrate departmental meetings to analyze market & industry trends.
Financial Aid Representative for students in Title IV Federal funding/loans; compute custom payment plans; debt collections;
perform student file audits & maintain accuracy complying with State/Federal Accreditation requisites
12/06 to 08/07 JP Morgan Chase Newark, Delaware
Investment Management Portfolio Servicing Specialist; Asset Management
Responsibilities: Manage & service various Private Placement accounts in relation to mortgages/property investments;
collect insurance docs of co-ops buildings & assess compliancy of obligations to mortgagee/loss payee; examine specifications
of mortgage notes; review contracts/documents; monitor commercial property managers productivity & compliance; process
payments/transactions; billing, A/P & A/R; compile amortization schedules; wire/transfer funds to internal & external
accounts; extensive financial/data analysis & reporting; review property appraisals; cash management; cross-trained in other
department functions such as Bank Loans/Corporate Actions/etc., as well as train/cross-train other team members in
Portfolio Services.
10/02 to 01/07 Delaware Park Casino & Racing Wilmington, Delaware
Executive Assistant to Senior Administration: Senior Vice President(s), Chief of Staff, Chief Operating Officer, State
Commissioners, President & President’s Pilots
Assist the Following Departments’ Operations (Senior Executive Level): Advertising/Marketing/Player Rewards; Slot Credit; Finance;
Accounting/Accounting Ops; Strategic Planning; HR/Benefits/Payroll; Legal/Risk Management; F&B; Purchasing; Security/Surveillance;
Environmental Services; Aviation/Transportation; MIS/IT; Racing/Slot/Golf Ops
Responsibilities: Compile and distribute weekly operations’ status reports; various Gaming industry/Competitor
research/reporting; data entry/database management; general IT support; order office supplies; AP/AR; answer numerous
phones lines; faxing, copying, filing; calendar management/appointments, and travel arrangements; writer of Executive
correspondence/presentations/speeches; communicate w/State Officials; receive/distribute all Company mail;
prepare/distribute Executive meeting minutes; compile spreadsheets & analytical reports; Variance reporting (Win/Loss Tax
Statements); advertising/marketing/reward promos & ROI strategies; assist in developing new promotions and strategies for
players; attend various functions/banquets as a company representative; assist/host “High Roller” slot tournaments; write
quarterly press releases; proofread advertising materials; assist in assembling/distributing annual corporate budget; prepare
purchase requisitions, analyze Vendor bids/proposals; comply w/Delaware State VLEU Regulations to remain a licensed
VLT Agent, Delaware State Lottery Office
09/97 to 6/00 MBNA America (Bank of America) Wilmington, Delaware
High School Work-Study Program; Compliance (Credit Card division)
EDUCATION
Graduation: TBD (3.1 GPA) Goldey-Beacom College Wilmington, Delaware
Area of Study: Master of Science, Business Administration (MBA)
Graduation: May 2006 (*3.8 GPA) Wilmington University New Castle, Delaware
Area of Study: Bachelor of Science, Business Marketing & Law
* 4-year Dean’s List Member * Ceremonially Inducted into the Delta Epsilon Rho Honor Society *
Graduation: May 2000 Padua Academy Wilmington, Delaware
MEMBERSHIPS AND ACCOMPLISHMENTS
Annual dues-paying member of the Business Professionals of America, collegiate level
Individually requested by the State Commissioners to server on the official Interview Panel of the State of Delaware
Racing Commission
Honored by Delaware State Representative, William A. Oberle, for collegiate academic achievement April 13, 2006
REFERENCES AVAILABLE UPON REQUEST