Amanda Geiger has over 15 years of experience in retail management, sales, banking, and office administration. She most recently served for 9 years as the Store Manager for Build-a-Bear Workshop in Orange Beach, Alabama, where she increased annual profits by 19% and led her store to be #1 in sales nationwide. She also has experience as a Financial Services Representative for Regions Bank and as Head Teller and Assistant Manager for other regional banks and retailers.

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Amanda Michelle Geiger Home Phone: 251-980-1517
31321 Oak Drive *Mobile: 251-752-0329
Orange Beach, AL 36561
OBJECTIVE: Seeking a challenging position in Business Management that will provide for the utilization of my extensive training
in retail, sales,banking and office management.
PROFESSIONAL EXPERIENCE:
Store Manager – Build-a-Bear Workshop, Orange Beach, Alabama (September 2007 – March 2016)
Responsibilities:Provide comprehensive sales,marketing,and data automation support,employee scheduling,opening/closing thestore,
and statisticalreporting ofdaily/monthly/annualsales.
 Maximized annual profitability by 19% through sales generation, partner development and projected growth.
 Directed the Wharf location to numberone in the company (out of 400 stores)for overall sales, profitability and metrics. Closed
out 2015 with a 25% increase in sales.
 Managed and kept payroll to a minimumthrough audits period and time card punch corrections.
 Tracked and analyzed sales trends to forecast laborusage and supply expenses. Prepared weekly schedules to meet the needs of
the business and maximize the productivity of the store. Ordered supplies based on the business needs.
 Modeled behaviorsand energized associatesas a FloorLeader to ensure properfloor coverage, quality guest service, completion
of daily tasks and adherence to companystandards. Provided clear and effective direction to the teamand delegated effectively.
 Confronted and addressed performance issues or conflicts in a timely and consistent manner.
 Identified, recruited, hired and retained candidates to meet store needs.
 Trained and developed associatesto achieve successfulresults in execution ofguest services,sales,merchandising and operations
goals.
 Ensured compliance with all Federal, States,and/orlocallaws and regulations that govern the store operation and labor practices.
 Authorized daily procedures for opening and closing.
 Processed guest transactions,performed registerfunctions and ensured company cash management policy compliance.
 Developed and initiated local marketing campaigns and promotions resulting in a 19-20% increase in monthly sales.
 Communicated clearly and effectively both verbally and in writing company directives and actions. Enhanced employee morale
and effectiveness.
 Hand selected for a dual management position the Eastern Shore and Wharf locations for 2014.
 Proficient on Build-a-Bear's POS system, Outlook and Microsoft Office software suite.
Financial Services Representative – Regions Bank, Gulf Shores, Alabama (January 2006 – September 2007)
Responsibilities: Perform FSR duties to include opening and closing accounts, wire transfers, notary, daily customer requests, and
opening/closing the branch, along with providing in-depth training to new and existing employees.
 Spearheaded FSR conversion due to the recent acquisition of AmSouth Bank with Regions.
 Proficient on Sellstation, Edge System, Lotus Notes, Microsoft Word and Excel software programs.
 Opened and closed the branch along with maintenance of security procedures.
 Held quarterly compliance and security meetings.
 Entrusted with keys to the branch, vault and combinations.
 Trained new and some existing employees on FSR operations and responsibilities at the branch.
 Opened and closed accounts, time deposits, IRA's, savings and money market accounts.
 Performed monthly and daily audits on the safe deposit boxvault and teller drawers.
 Authorized signatory for official checks and wire transfers.
 In charge ofrunning the branch forconversionweek,to include training all associates on the newcomputersystem, taking/giving
CBT and training courses.
 Certified for Regulation CC, BSA/AML, OFAC, Business Ethics, Consumer Privacy and PlatformTeleconsulting.
 Notary valid until June 30, 2010.

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HEAD TELLER – Vision Bank, Orange Beach, Alabama (May2005 – January 2006)
Responsibilities: Supervised a teamof three tellers,financial reporting to include deposits andcheckcashing,management ofvault inputs
and outputs.
 Promoted from Junior Teller to Head Teller within four months of hire.
 Trained new and existing employees on teller operations and responsibilities.
 Entrusted with keys to the branch, vault, and money lockers along with the combination.
 Opened and closed the branch along with maintenance of security procedures .
 Performed monthly and daily audits on teller drawers, vault, and ATM.
 Held weekly staff meetings with tellers and reported results to upper management.
 Replaced supply orders and weekly money shipments.
 Fielded customer complaints and smoothed problematic situations.
 Authorized signatory for official checks.
 Sold savings bonds, travelers checks, and gave referrals to administrative officials for CDs, money market funds, and loans.
 Made daily deposits,cashedchecks,wire transfers,cash advances,loan/mortgage payments,and closed existing accountsforbank
customers.
 Proficient on Teller PLUS, Jackhenry, Windows XP, Outlook and Excel software programs.
SALES ASSOCIATE - C.K. Collection, Fairhope, Alabama (September 2003 – May 2005)
Responsibilities: Provide comprehensive sales, marketing, and data automation support.
 Processed sales transactions (credit card, checks, cash).
 Entered products into company database once shipments are received.
 Handled outgoing customer and vendor shipments.
 Daily computer inputs utilizing “MicroBiz,” for tracking sales statistics.
 Top sales generator each month with average daily sales escalating to $1,500.
 Supervised and assisted sales staff in “Sealing The Deal” by providing tips and guidance that provide customers with detailed
product information.
 Placed merchandise orders with numerous vendors nationwide.
 Received merchandise, entered into inventory using bar-code technology, priced, and prepared products for display.
 Planned and coordinated window displays, inventory levels, re-orders, and store opening and closing procedures.
 Handled large sums of cash to include receipt of and daily deposits.
ASSISTANT MANAGER – H.L. Hood (d.b.a. Jake & Jhane), Orange Beach, Alabama (April 2001– September 2003)
Responsibilities:Provide comprehensive sales,marketing,and data automation support,employee scheduling,buying,opening/closingthe
store,and statisticalreporting ofdaily/monthly/annualsales.
 Implemented corporate guidelines to ensure mission effectiveness.
 Operated and maintained office computersystems utilizing inventory control(RetailPro), MS Word,Excel and Windows XP.
 Programmed and maintained a unique customer database using Retail Pro.
 Placed orders to major companies; entered all new merchandise into database.
 Authored an in-house training guide for use by all department managers, which provided detailed training for all new employees.
 In-store advertising design (signage, window and merchandise displays)
 Helped place orders with vendors for the following year/season.
 Hand-picked by the owners to attend the New York Buyer’s Market for purchase of newly introduced products conducive to area.
 Elevated down-line information to upper management when necessary.
 Entrusted with company keys (opened and closed store) and payroll (accounted for and made all deposits).
 Maintained safety and cleanliness of the retail floor and stock rooms.
 Processed sales transactions (credit card, checks, cash).
 Professional modeling advertisement for print advertisements of Baldwin County.

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EDUCATION
15 Semester Hours – Faulkner Community College – Bay Minnette, Alabama 2000 - Present
High School Graduate – Pensacola Junior College June 2000
ACTIVITIES
Raising my niece, Lilly and my nephew, Drake.
Disciplined in Martial Arts – West Coast Tae Kwon Do
ProfessionalModelwith Victor’s International,NewOrleans