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What is Strategy?




Handelshøyskolen BI Stavanger
          STR3600
     September 4th 2012
My intention:
Help you get an overview of
  ‘Strategic Management’
What is Strategy?
There were six men of Hindustan,        The fourth reached out an eager hand,
to learning much inclined,              and felt above the knee,
Who went to see an elephant,            "What this most wondrous beast
though all of them were blind,          is like is very plain" said he,
That each by observation                "'Tis clear enough the elephant
might satisfy his mind.                 is very like a tree."

The first approached the elephant,      The fifth who chanced to touch the ear
and happening to fall                   said, "E'en the blindest man
Against his broad and sturdy side,      Can tell what this resembles most;
at once began to bawl,                  deny the fact who can;
"This mystery of an elephant
                                        This marvel of an elephant
                                        is very like a fan."
is very like a wall."
                                        The sixth no sooner had begun
The second, feeling of the tusk,
                                        about the beast to grope,
cried, "Ho, what have we here,
                                        Than seizing on the swinging tail
So very round and smooth and sharp?     that fell within his scope;
To me 'tis mighty clear,                "I see," said he, "the elephant
This wonder of an elephant              is very like a rope."
is very like a spear."
                                        So six blind men of Hindustan
The third approached the elephant,      disputed loud and long,
and happening to take                   Each in his own opinion
The squirming trunk within his hands,   exceeding stiff and strong;
thus boldly up and spake,               Though each was partly in the right,
"I see," quoth he,                      they all were in the wrong!
"the elephant is very like a snake."
                                                            Mintzberg, et.al. (1998) Strategy Safari
“Nobody really knows what strategy is”




                              The Economist, in Markides, 2004
The 10 Schools of Strategic Management




                           Mintzberg, et.al. (1998) Strategy Safari
A different animal altogether:

     Strategy Execution
“13”
Strategic Management
           +
 Change Management
           =
”It doesn’t matter where you want to go,
  if the organization doesn’t go with you”
Let us go back in time
Boston Consulting Group 1965
"Bruce called a staff meeting for a Saturday morning in the
fall of 1965. He explained that to survive, much less grow, in a
competitive landscape occupied by hundreds of larger and
better-known consulting firms, we needed a distinctive
identity. He had concluded that we shouldn’t fight the
competitive battle as generalists, but should instead stake out
a special area of expertise. "He asked what we thought that
specialty should be. Many suggestions were offered, but in
each case we were able to identify several other firms that
already had strong credentials in that particular area. The
discussion began to stall.
 Then Bruce asked a momentous question: ‘What about
business strategy?’ I objected: ‘That’s too vague. Most
executives won’t know what we’re talking about.’ Bruce
replied, ‘That’s the beauty of it. We’ll define it.“

                      http://www.bcg.com/this_is_bcg/bcg_history/bcg_history_1963.html
A Timeline on Strategic Management*
SWOT

                                    Positioning

                              BCG Matrix

                              PLC
                                           Concept of
                            PESTEL
                                            strategy
                      Corporate         Scenarios          Porter’s 5 F
       TQM
                      Strategy


1950          1960                      1970                     1980


        Knowledge                                       Transformational
                     BCG Strategy                          leadership
         workers
Lean

                                      Value              Crafting
                                      Chain              strategy
                                                        Balanced
       7S                      VRIO                     Scorecard
                             Resource-       Knowledge                     Strategic
 Six Sigma                                    company                       intent
                             based view


1980                                  1985


             ”In search of
                                              TQM (2)
              Excellence”
Strategy as
                                                               revolution
                                                                  Mass              Strategy
Employee                                                       custimization         safari
engagement                           Rise and fall of
                                         strategic
 Learning                                planning
                                                                            HR-
organizations                          Competitive                       champion
                                        advantage
   Core                              through people
                                                                         Disruptive       Ongoing dynamic
                                                                                              prosess
Competences                                                             innovation
                                                   Disruptive           Intellectucal     Strategymaking
    BPR                   Networks                                                        as serious play
                                                   technologies            capital


1990                                                    1995

                                                                                  Positive
                BSC (2)                                                          psychology
                                                                                  Sears case
Human
                                      Sigma
                                      Office of
                                      Strategy
                                     Management
              Execution

            BusinessEQ          Blue Ocean           Crowd-
                                 Strategy           sourcing
  Knowledge-
based theory of
                                 The Long         Management
   the firm                          Tail         Innovation(2)
 Strategy                         Stratey             Deep          Say your
                          NPS
  maps                             Index          Discount str.    strategy?


2000                                      2005


   Gallup          Strategy      Strategic    Three-boxes          Business
    path            Canvas      Imagination    Approach            Models
                                                                  Business Model
                                                                      Canvas
Strategy Tools
                       for the Next
           Holistic
         Innovation     Generation
           Model
       Innovation
         Pyramid


2010                  2015

 Future Back
  Migration
  Mapping
Innovator’s
   DNA
Why wait for the future?
Innovators dream of what can be…..
“The strategist's goal is not to find a niche within
   the existing industry space but to create new
  space that is uniquely suited to the company's
    own strengths - space that is off the map.”


                     1989; “Strategic Intent”;
                     Gary Hamel & C.K. Prahalad
“Competing in overcrowded industries
   is no way to sustain high performance.
The real opportunity is to create blue oceans
       of uncontested market space”.


            2004 (+15) “Blue Ocean Strategy”
                    Kim & Mauborgne
“In strategic thinking, we have learned that
 there is no such thing as a mature industry:
there is only an industry to which imagination
             has yet to be applied”




                        - Steven Denning, 2010
Industry structure drives
      competition and profitability;

….not whether an industry is emerging or
mature, high tech or low tech, regulated or
               unregulated.


                        - Michael Porter, 2008
Blank
Some of the key assumptions in traditional
strategy analysis can be outlined as follows:
1. Strategy is about positioning a business in a given industry
   structure (Porter, 1980, 1985)

2. The focus of strategy tools and analysis is existing
    industries(SCP in Microeconomics)

3. The primary focus of strategic analysis is the business unit

4. Strategic outcomes can be explained on the basis of economic
    analysis

5. Strategy is the result of an analytical process; execution of
    strategy is an organizational process

                                                     Prahalad & Hamel, 1994
Bartlett & Ghoshal (2002)
Strategic Planning                         Strategic Innovation
          (Michael Porter)                             (Gary Hamel)
              Analytical                                  Creative


          Logical and linear                              Disruptive


Expect the future to be much like the        Expect the future to be dynamic and
              present                                      different
 Developing existing business model      Developing alternativ (new) business model


  Focus on improving performance                   Focus on new realities


    Technology & product-driven                       Customer-driven


Following traditions, rules and mental   Breaking traditions, rules and mental models
               models

                                                       Adapted from Lybecker, 2007
The Positiong      The Resource-based        Blue Ocean           Discount strategy
    perspective           perspective            Strategy-              perspective
     (external)            (internal)           perspective

Compete in existing      Compete by          Create uncontested          Compete in
  market space         developing strong        market space          hypercompetitive
                          resources                                     market space

       Beat the     Resources should be          Make the            Own value creation
competitors through Valuable, Rare, Non-        competition           while destroying
  a strong position     imirable and             irrelevant           value for others
                      exploited by the
                    organization (VRIO)

  Exploit existing    Utilize strenghts in   Create and capture       Both supply push
     demand            resource profile         new demand            and demand pull


    Low cost OR       Leverage resources     Create uncontested       Craft the strategy
   Differentation                                   value              with disruptive
                                                                            effect

                                                              The Four Strategic Perspectives;
                                                                 Andersen, Froholdt & Poulfelt
Innovator




Red Ocean                         Blue Ocean




                        The Strategy system; Andersen,
             Imitator           Froholdt & Poulfelt
Three keys to succesfull strategy execution

        Purpose



      Commitment       Execution              Results



         Action




                                   Poulfelt & Holst-Mikkelsen
The Strategy Process




Idea   Strategic Analysis
                       Strategic Planning
                                        Strategic Choice
                                                       Strategy ExecutionFollow-up & Contro
Idea    Strategic Analysis
                                 Strategic Planning
                                                  Strategic Choice
                                                                 Strategy ExecutionFollow-up & Contro



Business        External         Radical         Be defined        ”I know and Aligment
idea            Porter 5F        business        by industry       understand    with the rest
                PESTEL           model           or blow up        our strategy” of the
Value           BCG Matrix       innovation      the                             organization
proposition     Market &                         industry’s        ”I am
                customer         Imagine if…     borders?          enthusiastic Connect:
Strategic       analysis         Scenarios                         about our     Strategy;
Intent          ”faster          Options         Clear choice      strategy”     Metrics;
                horses”                          of what we                      Training and
Vision                           Uniqe           want to be        ”Every day, I development
Mission         Internal         Industry        and do            make our
                Financials       Position                          strategy      Performance
Values          SWOT                             Clear choice      happen”       reviews
                VRIO (CC)        Business        of what we
Unleash         7S               plan: Long-     don’t want        BSC             Rewards &
Human           Value chain      term goals      to be and do      Communi-        bonuses
Imagination     BEQ              and plans                         cations
                NPS                              Investments       strategy
What’s our      Human Sigma      BSC             Long-term                         World-class
                Employee &       Strategy maps   Goals             Execution       alignment
dream?
Different ways of running the strategy process
High involvment




External                     Internal




           Low Involvement
High involvment
                                                            VII: Everybody
                                                               involved




                                                  VIII:      VI: Several
                                                 Project    project teams
                                              teams; with
                                              customers &
                                                Partners

External                                                                     Internal




                                                               V: One
                                 III:                        project team
                             Management
                 II: CEO,    & McKinsey
                 Strategy       team
                director &
     I: CEO &   McKinsey
                   team                                        IV: CEO
     McKinsey
                                                                 Alone
       team

                                          Low Involvement
”Is there a correlation between involvement
           and effect of execution?”

             ”Yes, absolutely”



                                 - Holst-Mikkelsen & Poulfelt
Can Strategy Be Made Easy?
Where Do We Want to Be in 3 Years ?

 How Are We Going to Get There ?
How do we achieve competitive advantage?
Low-cost
      VS.
Differentiation
      Vs.
     Focus
…or…
     Deep Discount Strategy
               Vs.
Radical Business Model Innovation
External Perspective
         Vs.
Internal Perspective
Incremental
     Vs.
 Innovative
     Vs.
   Radical
Analysis
  Vs.
Action
Analysis
  Vs.
Paralysis
What Industry Position Should We Take?
”Succesfull attackers do not try to be better
 than their bigger rivals. Rather, they actively
adopt a different business model (or strategy)
 aim to compete by changing the rules of the
             game in the industry”



                                      C.C. Markides, 2008
How do we want our customers
  to experience us differently?
Who?
                What?
                How?

  “The secrets of successful strategies;
Winning People’s Emotional Commitment”

                              Markides, London Business School
The 10 Schools of Strategic Management




                           Mintzberg, et.al. (1998) Strategy Safari
Prescriptive Schools
1. The design school (process of conception)
2. The planning school (formal process
3. The positioning school (analytical process)

Descriptive Schools
4. The environmental school (reactive process)
5. The cognitive school (mental process)
6. The entrepreneurial school (vision process)
7. The power school (process of negotiation)
8. The cultural school (collective process)
9. The learning school (emerging process)

Configuration School
10. The configuration school (transformation process)
“Like many organization's, our written strategies
       quickly became dead documents.”




                  Art Schneiderman, 1987, "The First Balanced Scorecard“
Can You Say What Your Strategy Is?




                             Collins & Ruckstad, 2008
NO!!!
Ca. 95 %
           Kaplan & Norton, 2004
Three keys to succesfull strategy execution

        Purpose



      Commitment       Execution              Results



         Action




                                   Poulfelt & Holst-Mikkelsen
Balanced Scorecard drives Strategy Execution
3rd Generation BSC:

Focus, Metrics, Alignment, Action
The Strategic Sweet Spot




                           Collins & Ruckstad, 2008
The strategic sweet spot of a company is where
  it meets customers’ needs in a way that rivals
  can’t, given the context in which it competes.
Context
      (technology, industry
demographics, regulation, and so on)




                              The Strategic Sweet Spot
Analyzing Strategic Management Cases
3 steps:
Analyze
Recommend
Implement
Core Issue?
A unifying model for strategic management




                Adapted from Holst-Mikkelsen & Poulfelt; Lægaard & Vest
                                                           Version 0.3
Customers           Market place                      Vision

   PESTEL F                                                                                              Purpose?
                  Present needs             Competitor
                    and wants                analysis
                                                                         Mission
                  Future needs
                   and wants
                                                                     Strategic Intent
      P5F
                        NPS




                                                                      Business idea
                                                                                                  Strategic
                   External                                  S   O                       Goals   initiatives    Execution
              & Internal Analysis                            W   T                                (max six)
                                                                     Strategic options
                                                                         & choice


                                   BEQ
                               Leadership
Owner’s                         Employee           Great
                              engagement
 Ambi-          VRIO                              Place to
                                 Culture                             Business model
 tions                         Innovation          Work
                                 Strategy
                               Customer
Financials:
Shareprice     Value
    P/E        Chain
   Profit
               (prod-                                                    Culture
  Margin
Quick ratio     ucers
Total debt      only)
   ratio
 Cash flow
                                                                        Innovation
Total cash    Marketing
                mix
               (5 P’s)                                                  Leadership
External
& Internal Analysis
Key questions for recommendation
Financial:
              Can we afford it?
              How will it affect our shareprice?
People:
              Will our people jump with joy?
              Do we have the people we need?
Leadership:
              Will our leaders love the challenge?
              Do we have the leaders we need?
Processes:
           How will we have to change our processes?
Marketing & sales:
           How will we have to change our marketing and sales?
           Will our sales force & partners be proud and excited?
Customers:
           How will our customers love us for this?
Competition:
           How will our competitiors respond?
…and finally…
 - Is it realistic
 - Does it give us energy?
- How do we make it a great success?
Happy strategyzing

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What is Strategy? BI Norwegian Business School STR3600

  • 1. What is Strategy? Handelshøyskolen BI Stavanger STR3600 September 4th 2012
  • 2. My intention: Help you get an overview of ‘Strategic Management’
  • 3.
  • 5.
  • 6. There were six men of Hindustan, The fourth reached out an eager hand, to learning much inclined, and felt above the knee, Who went to see an elephant, "What this most wondrous beast though all of them were blind, is like is very plain" said he, That each by observation "'Tis clear enough the elephant might satisfy his mind. is very like a tree." The first approached the elephant, The fifth who chanced to touch the ear and happening to fall said, "E'en the blindest man Against his broad and sturdy side, Can tell what this resembles most; at once began to bawl, deny the fact who can; "This mystery of an elephant This marvel of an elephant is very like a fan." is very like a wall." The sixth no sooner had begun The second, feeling of the tusk, about the beast to grope, cried, "Ho, what have we here, Than seizing on the swinging tail So very round and smooth and sharp? that fell within his scope; To me 'tis mighty clear, "I see," said he, "the elephant This wonder of an elephant is very like a rope." is very like a spear." So six blind men of Hindustan The third approached the elephant, disputed loud and long, and happening to take Each in his own opinion The squirming trunk within his hands, exceeding stiff and strong; thus boldly up and spake, Though each was partly in the right, "I see," quoth he, they all were in the wrong! "the elephant is very like a snake." Mintzberg, et.al. (1998) Strategy Safari
  • 7. “Nobody really knows what strategy is” The Economist, in Markides, 2004
  • 8. The 10 Schools of Strategic Management Mintzberg, et.al. (1998) Strategy Safari
  • 9.
  • 10. A different animal altogether: Strategy Execution
  • 12. Strategic Management + Change Management =
  • 13. ”It doesn’t matter where you want to go, if the organization doesn’t go with you”
  • 14.
  • 15.
  • 16. Let us go back in time
  • 18. "Bruce called a staff meeting for a Saturday morning in the fall of 1965. He explained that to survive, much less grow, in a competitive landscape occupied by hundreds of larger and better-known consulting firms, we needed a distinctive identity. He had concluded that we shouldn’t fight the competitive battle as generalists, but should instead stake out a special area of expertise. "He asked what we thought that specialty should be. Many suggestions were offered, but in each case we were able to identify several other firms that already had strong credentials in that particular area. The discussion began to stall. Then Bruce asked a momentous question: ‘What about business strategy?’ I objected: ‘That’s too vague. Most executives won’t know what we’re talking about.’ Bruce replied, ‘That’s the beauty of it. We’ll define it.“ http://www.bcg.com/this_is_bcg/bcg_history/bcg_history_1963.html
  • 19. A Timeline on Strategic Management*
  • 20. SWOT Positioning BCG Matrix PLC Concept of PESTEL strategy Corporate Scenarios Porter’s 5 F TQM Strategy 1950 1960 1970 1980 Knowledge Transformational BCG Strategy leadership workers
  • 21. Lean Value Crafting Chain strategy Balanced 7S VRIO Scorecard Resource- Knowledge Strategic Six Sigma company intent based view 1980 1985 ”In search of TQM (2) Excellence”
  • 22. Strategy as revolution Mass Strategy Employee custimization safari engagement Rise and fall of strategic Learning planning HR- organizations Competitive champion advantage Core through people Disruptive Ongoing dynamic prosess Competences innovation Disruptive Intellectucal Strategymaking BPR Networks as serious play technologies capital 1990 1995 Positive BSC (2) psychology Sears case
  • 23. Human Sigma Office of Strategy Management Execution BusinessEQ Blue Ocean Crowd- Strategy sourcing Knowledge- based theory of The Long Management the firm Tail Innovation(2) Strategy Stratey Deep Say your NPS maps Index Discount str. strategy? 2000 2005 Gallup Strategy Strategic Three-boxes Business path Canvas Imagination Approach Models Business Model Canvas
  • 24. Strategy Tools for the Next Holistic Innovation Generation Model Innovation Pyramid 2010 2015 Future Back Migration Mapping Innovator’s DNA
  • 25. Why wait for the future? Innovators dream of what can be…..
  • 26. “The strategist's goal is not to find a niche within the existing industry space but to create new space that is uniquely suited to the company's own strengths - space that is off the map.” 1989; “Strategic Intent”; Gary Hamel & C.K. Prahalad
  • 27. “Competing in overcrowded industries is no way to sustain high performance. The real opportunity is to create blue oceans of uncontested market space”. 2004 (+15) “Blue Ocean Strategy” Kim & Mauborgne
  • 28. “In strategic thinking, we have learned that there is no such thing as a mature industry: there is only an industry to which imagination has yet to be applied” - Steven Denning, 2010
  • 29. Industry structure drives competition and profitability; ….not whether an industry is emerging or mature, high tech or low tech, regulated or unregulated. - Michael Porter, 2008
  • 30. Blank
  • 31. Some of the key assumptions in traditional strategy analysis can be outlined as follows:
  • 32. 1. Strategy is about positioning a business in a given industry structure (Porter, 1980, 1985) 2. The focus of strategy tools and analysis is existing industries(SCP in Microeconomics) 3. The primary focus of strategic analysis is the business unit 4. Strategic outcomes can be explained on the basis of economic analysis 5. Strategy is the result of an analytical process; execution of strategy is an organizational process Prahalad & Hamel, 1994
  • 34. Strategic Planning Strategic Innovation (Michael Porter) (Gary Hamel) Analytical Creative Logical and linear Disruptive Expect the future to be much like the Expect the future to be dynamic and present different Developing existing business model Developing alternativ (new) business model Focus on improving performance Focus on new realities Technology & product-driven Customer-driven Following traditions, rules and mental Breaking traditions, rules and mental models models Adapted from Lybecker, 2007
  • 35. The Positiong The Resource-based Blue Ocean Discount strategy perspective perspective Strategy- perspective (external) (internal) perspective Compete in existing Compete by Create uncontested Compete in market space developing strong market space hypercompetitive resources market space Beat the Resources should be Make the Own value creation competitors through Valuable, Rare, Non- competition while destroying a strong position imirable and irrelevant value for others exploited by the organization (VRIO) Exploit existing Utilize strenghts in Create and capture Both supply push demand resource profile new demand and demand pull Low cost OR Leverage resources Create uncontested Craft the strategy Differentation value with disruptive effect The Four Strategic Perspectives; Andersen, Froholdt & Poulfelt
  • 36. Innovator Red Ocean Blue Ocean The Strategy system; Andersen, Imitator Froholdt & Poulfelt
  • 37. Three keys to succesfull strategy execution Purpose Commitment Execution Results Action Poulfelt & Holst-Mikkelsen
  • 38. The Strategy Process Idea Strategic Analysis Strategic Planning Strategic Choice Strategy ExecutionFollow-up & Contro
  • 39. Idea Strategic Analysis Strategic Planning Strategic Choice Strategy ExecutionFollow-up & Contro Business External Radical Be defined ”I know and Aligment idea Porter 5F business by industry understand with the rest PESTEL model or blow up our strategy” of the Value BCG Matrix innovation the organization proposition Market & industry’s ”I am customer Imagine if… borders? enthusiastic Connect: Strategic analysis Scenarios about our Strategy; Intent ”faster Options Clear choice strategy” Metrics; horses” of what we Training and Vision Uniqe want to be ”Every day, I development Mission Internal Industry and do make our Financials Position strategy Performance Values SWOT Clear choice happen” reviews VRIO (CC) Business of what we Unleash 7S plan: Long- don’t want BSC Rewards & Human Value chain term goals to be and do Communi- bonuses Imagination BEQ and plans cations NPS Investments strategy What’s our Human Sigma BSC Long-term World-class Employee & Strategy maps Goals Execution alignment dream?
  • 40. Different ways of running the strategy process
  • 41. High involvment External Internal Low Involvement
  • 42. High involvment VII: Everybody involved VIII: VI: Several Project project teams teams; with customers & Partners External Internal V: One III: project team Management II: CEO, & McKinsey Strategy team director & I: CEO & McKinsey team IV: CEO McKinsey Alone team Low Involvement
  • 43. ”Is there a correlation between involvement and effect of execution?” ”Yes, absolutely” - Holst-Mikkelsen & Poulfelt
  • 44. Can Strategy Be Made Easy?
  • 45. Where Do We Want to Be in 3 Years ? How Are We Going to Get There ?
  • 46. How do we achieve competitive advantage?
  • 47. Low-cost VS. Differentiation Vs. Focus
  • 48. …or… Deep Discount Strategy Vs. Radical Business Model Innovation
  • 49. External Perspective Vs. Internal Perspective
  • 50. Incremental Vs. Innovative Vs. Radical
  • 53. What Industry Position Should We Take?
  • 54. ”Succesfull attackers do not try to be better than their bigger rivals. Rather, they actively adopt a different business model (or strategy) aim to compete by changing the rules of the game in the industry” C.C. Markides, 2008
  • 55. How do we want our customers to experience us differently?
  • 56. Who? What? How? “The secrets of successful strategies; Winning People’s Emotional Commitment” Markides, London Business School
  • 57. The 10 Schools of Strategic Management Mintzberg, et.al. (1998) Strategy Safari
  • 58. Prescriptive Schools 1. The design school (process of conception) 2. The planning school (formal process 3. The positioning school (analytical process) Descriptive Schools 4. The environmental school (reactive process) 5. The cognitive school (mental process) 6. The entrepreneurial school (vision process) 7. The power school (process of negotiation) 8. The cultural school (collective process) 9. The learning school (emerging process) Configuration School 10. The configuration school (transformation process)
  • 59. “Like many organization's, our written strategies quickly became dead documents.” Art Schneiderman, 1987, "The First Balanced Scorecard“
  • 60. Can You Say What Your Strategy Is? Collins & Ruckstad, 2008
  • 61. NO!!! Ca. 95 % Kaplan & Norton, 2004
  • 62. Three keys to succesfull strategy execution Purpose Commitment Execution Results Action Poulfelt & Holst-Mikkelsen
  • 63. Balanced Scorecard drives Strategy Execution
  • 64. 3rd Generation BSC: Focus, Metrics, Alignment, Action
  • 65.
  • 66. The Strategic Sweet Spot Collins & Ruckstad, 2008
  • 67. The strategic sweet spot of a company is where it meets customers’ needs in a way that rivals can’t, given the context in which it competes.
  • 68. Context (technology, industry demographics, regulation, and so on) The Strategic Sweet Spot
  • 72. A unifying model for strategic management Adapted from Holst-Mikkelsen & Poulfelt; Lægaard & Vest Version 0.3
  • 73. Customers Market place Vision PESTEL F Purpose? Present needs Competitor and wants analysis Mission Future needs and wants Strategic Intent P5F NPS Business idea Strategic External S O Goals initiatives Execution & Internal Analysis W T (max six) Strategic options & choice BEQ Leadership Owner’s Employee Great engagement Ambi- VRIO Place to Culture Business model tions Innovation Work Strategy Customer Financials: Shareprice Value P/E Chain Profit (prod- Culture Margin Quick ratio ucers Total debt only) ratio Cash flow Innovation Total cash Marketing mix (5 P’s) Leadership
  • 75. Key questions for recommendation Financial: Can we afford it? How will it affect our shareprice? People: Will our people jump with joy? Do we have the people we need? Leadership: Will our leaders love the challenge? Do we have the leaders we need? Processes: How will we have to change our processes? Marketing & sales: How will we have to change our marketing and sales? Will our sales force & partners be proud and excited? Customers: How will our customers love us for this? Competition: How will our competitiors respond?
  • 76. …and finally… - Is it realistic - Does it give us energy? - How do we make it a great success?

Editor's Notes

  1. and felt above the knee, "What this most wondrous beast is like is very plain" said he, "'Tis clear enough the elephant is very like a tree." The fifth who chanced to touch the ear said, "E'en the blindest man Can tell what this resembles most; deny the fact who can; This marvel of an elephant is very like a fan." The sixth no sooner had begun about the beast to grope, Than seizing on the swinging tail that fell within his scope; "I see," said he, "the elephant is very like a rope." So six blind men of Hindustan disputed loud and long, Each in his own opinion exceeding stiff and strong; Though each was partly in the right, they all were in the wrong!
  2. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  3. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  4. Bartlett, Ghoshal (2002)
  5. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  6. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  7. “ The secrets of successful strategies; Winning People’s Emotional Commitment” Prof. Costas Markides, London Business School
  8. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  9. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  10. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  11. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  12. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  13. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  14. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  15. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  16. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  17. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.
  18. It’s a dirty little secret: Most executives can’t articulate their business strategy in a simple statement. And if they cannot, of course, then neither can anyone else.