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Corporate Strategy:
From Delta Model to
       BSC
Strategic Management

            Prof. Nivaldo Tadeu Marcusso
Strategic Management

                      AGENDA


I. Strategic Management
II. Blue Ocean
III. Delta Model
IV. Balanced Scorecard (BSC)
V. Complexity Management and Mind Maps
VI. The Complete Cycle of the Strategy



                                         Nivaldo T. Marcusso
Strategic Management

                                 Program:
1.Strategic Management:
   –   Strategy Management: Two Approaches

   –   Strategy Schools: An Overview

   –   Environmental Analysis

   –   Strategy Formulation

   –   Strategy Implementation

2. Delta Model
3. Blue Ocean
4.BSC


                                             Nivaldo T. Marcusso
Road Map for Strategy Development
•   Strategy Communication and Adapting:
     – Build the timeline of the Organization to identify the
       aspects of the current market position of the Company
       and the needs to face the competition for the business
       goals.
     – PESTEL Analysis (Political, Economic, Social ,
       Technology, Environmental and Legal) and identification
       of the trends and impacts in your Market.
     – Identify the strength and weakness of the market, the best
       customers, segmentation and market penetration,
       Supplies, News Entrants, products substitutive and the
       behaviors of the competition.
     – Identify the market opportunities to develop the new
       product portfolio and new strategic positioning (products,
       services and Complementors) to face the competition.
     – Communicate the Mission of the Organization
                                                     Nivaldo T. Marcusso
The Tree of Business
             From Strong Roots To Superior Results
                                           Deliver Superior Value

  Marketing, Selling,                      “Profits should be a reflection not of a corporate
                                           greed but a vote of confidence from society that
Servicing, Partnering                           what is offered by the firm is valued.”
                                                                        – Konosuke Matsushita




                                           Live Your Vision
  Strategies, Organization,                   “Vision without action is a daydream. Action
                                                     without vision is a nightmare.”
   Processes, Innovation
                                                                             – Japanese proverb


                                           Strengthen Your Roots
    Vision, Values,
                                           “For every thousand hacking at the leaves of
Capabilities, Resources                    evil, there is one striking at the root.” – Henry
                                                            David Thoreau
                 © 2006 Vadim Kotelnikov
                                                                         Source: Vadim Kotelnikov
                                                                          Nivaldo T. Marcusso
Corporate Vision
              Providing Purpose, Direction and Motivation
  Vision is a short and inspiring statement of what your organization
     intends to become and to achieve at some point in the future.
Corporate Vision May Contain Commitment to:
   Creating an outstanding value for customers and other stakeholders
   Developing a great new product or service
   Developing a great company
                  Examples of Corporate Vision
GE          We bring good things to life.
Ford        To become the world's leading consumer company for
            automotive products and services.
Microsoft   To enable people and businesses throughout the world to realize
            their full potential.
Ten3        To inspire innovation and help people create a better world.
                                            Source: Vadim Kotelnikov
                                                                   Nivaldo T. Marcusso
Mastering Your Enterprise Strategy
                   The Three Hierarchical Levels of Strategy

Strategy is a set of                                       Enterprise strategy is
analytic techniques                                          concerned with the
 for understanding                                          match between your
  and influencing                   Corporate                company’s internal
  your company’s                                                capabilities and
   position in the
                                     Strategy
                                                                     its external
    market place               Business you should be in            environment

                               Business Strategy
                                        Tactics
                                to beat the competition

                               Functional Strategy
                                 Operational methods
                                to implement the tactics
    Source: Vadim Kotelnikov                                     Nivaldo T. Marcusso
The Corporate Strategy Logic
                Strategy Pyramid (old) vs. Strategy Stretch (new)
      STRATEGY PYRAMID                            STRATEGY STRETCH
                Top-down                            Top-down + Bottom-up


                                                        Strategic Intent
                Vision
               Mission
                Goals                                     Challenges

              Strategies
                Tactics                                  Opportunities

            Action plans

         Old Strategy-based                         New Opportunity-driven
    Business Development Model                   Business Development Model
• Effective in known & stable environment   • Effective in new & unstable environment
                                                                          Source: Vadim Kotelnikov
   • Builds on existing competencies        • Builds on new competencies T. Marcusso
                                                                   Nivaldo
Opportunity-driven Business Development
                Choosing Between Strategy and Opportunity Approach

   Use Strategy Approach                                         Use Opportunity Approach

   Known environment                                             Unknown environment
   Stable environment                                            Unstable environment

   Building on existing
                                                                 Building on new competences,
   competencies, capabilities,
                                                                 capabilities, products, markets
   products, markets

   Need consolidation                                            Need rapid growth

   Need stability and certainty                                  Need change, accept uncertainty

                                                                 Established capacity for
   Lack capacity for flexibility,
                                                                 flexibility, corporate venturing,
   corporate venturing, and speed
                                                                 and speed                   1000ventures.com

Adapted from “Changing Strategic Direction”, Peter Skat-Rørdam                            Nivaldo T. Marcusso
Strategic Management
                              Strategic Programming Model for Stable Environment

             STRATEGY
        FORMULATION                                FEEDBACK LOOP
           Identify
                                                                 Evaluate Results
                 Mission
                  Derive
              Objectives                                  STRATEGY IMPLEMENTATION
                 Identify                             Create Master         Establish Master
    Alternative Strategies                            Plans/Programs                Budget

                Evaluate                            Create Medium-Run     Establish Medium-Run
             Alternatives                             Plans/Programs       Operating Budgets

                  Select                             Create Short-Term    Establish Short-Term
   Preferred Alternatives                             Plans/Programs         Tactical Budgets
                                                                               Source: Vadim Kotelnikov
Adapted from “Strategic Management”, Alex Miller                                 Nivaldo T. Marcusso
FutureStep
                                Strategic Management for Adaptive Organizations

             STRATEGIC                             STRATEGY                         STRATEGY
         DIAGNOSIS                               DEVELOPMENT                  IMPLEMENTATION
   1. Process    2.                                 6. Ecosystem            10. Development of the
    planning                Strategic                modeling                   strategic agenda
         and                  issues
                                                    7. Scenario               11. Identification of
      kick-off                  scan
                                                      building               key change initiatives

                                    5. Mobilizing                    9. Strategic
                                      for change            gaming and simulation
     3. Fact            4. Capability
     finding            assessment                  8. Strategic              12. Identification of
       and                      and                option building              strategic triggers
   analysis               prognosis
                                                                                     Source: Vadim Kotelnikov
Adapted from “Managing Complexity”, Robin Wood                                       Nivaldo T. Marcusso
Business-level Strategy
                                         Four Categories of Business Tactics

                                      Anticipatory Tactics          Tactics of Engagement

                             PREEMPTION                              ATTACK
                                        Pioneering                    Frontal assault
 Offensive
                                Attacking yourself                  Flanking maneuver
    Tactics
                                       Intimidation                   Guerilla warfare
                                           Capture                     Siege warfare

                            DETERRENCE                              RESPONSE

                                Raising structural barriers         Counterattack
  Defensive
                                       Expected retaliation          Fast follower
     Tactics
                                      Discouraging attacks          Retrenchment
                                  Diplomatic peacekeeping             Withdrawal
                                                                              Source: Vadim Kotelnikov
Adapted from: “Strategic Management”, Alex Miller                               Nivaldo T. Marcusso
Strategic Management
                Strategy Programming vs. Strategy Innovation

    STRATEGY PROGRAMMING                      STRATEGY INNOVATION


            Strategy         Strategy       Analysis & Strategic Learning
Analysis
           Formulation    Implementation     Dynamic Strategy Formulation

                                           Experimental Strategy Implementation


                         AREAS OF EFFECTIVE APPLICATION

CONDITIONS         STRATEGY PROGRAMMING          STRATEGY INNOVATION

Environment       Simple & stable            Complex & dynamic

Organization      Unadaptive                 Adaptive

Change            Slow                       Fast

Innovation        Incremental                Radical
                                                               Source: Vadim Kotelnikov
                                                              Nivaldo T. Marcusso
Strategic Management




         Source: Premium Execution, Kaplan & Norton, 2008
                                   Nivaldo T. Marcusso
Strategic Management




         Source: Premium Execution, Kaplan & Norton, 2008
                                   Nivaldo T. Marcusso
Strategic Management




         Source: Premium Execution, Kaplan & Norton, 2008
                                   Nivaldo T. Marcusso
Strategic Management




       Source: Premium Execution, Kaplan & Norton, 2008
                                   Nivaldo T. Marcusso
Strategic Management




         Source: Premium Execution, Kaplan & Norton, 2008
                                  Nivaldo T. Marcusso
Strategy

•   Source:
       MBA – Curso Prático de Estratégia (Liam Fahey, Robert M. Randall)
       A Arte da Guerra (Sun Tzu)
       Strategy Safari – A Guide Tour Throught The Wilds of Strategic
       Management (Henry Mintzberg)
       Strategy Bites Back (Henry Mintzberg)
       A Estratégia e o Cenário dos Negócios (Pankaj Chemawat)
       Strategy is Destiny (Robert A. Burgelman)
       Execution – The Discipline of Getting Things Done (Larry Bossidy & Ram
       Charan)
       Mapas Estratégicos (Robert Kaplan e David Norton)
       Estratégia Empresarial – Prof. Armando Matiolli
       O Balanced Scorecard - Prof. Armando Matiolli
       Alinhamento (Robert Kaplan e David Norton)


                                                                Nivaldo T. Marcusso
Strategy

•   Source:
      Ansoff. H. Igor – A nova Estratégia Empresarial
       São Paulo – Atlas - 1990
      Ghemawat, Pankaj – A Estratégia e o cenário de negócios
       Porto Alegre – Bookman - 2000
      Ohmae, Kenichi – O Estrategista em Ação
       São Paulo – Pioneira - 1985
      Porter, Michael E. – Estratégia Competitiva
       Rio de Janeiro – Campus - 1986
      Porter, Michael E. – Vantagem Competitiva
       Rio de Janeiro – Campus - 1990
      Porter, Michael E. – What is Strategy?
       Boston – Harvard Business Review – Nov/Dez. 1996


                                                       Nivaldo T. Marcusso
Strategy

•   Source:
      A Estratégia do Oceano Azul (W. Chan Kin e Renée Mauborgne)
      Balanced Scorecard e a Gestão do Capital Intelectual (José
      Francisco Resende)
      Balanced Scorecard e a Gestão Estratégica (Emílio Herrero Filho)
      Transformando Conhecimento em Resultados (Beatriz Munoz
      Seca e Josep Riverola)
      Peripheral Vision (George S. Day)
      The Boston Consulting Group On Strategy (Carl W. Stern e
      Michael S. Deimler)
      The Well-Timed Strategy (Peter Navarro)
      Strategy Moves (Jorge A. Vasconcelos e Sá)



                                                        Nivaldo T. Marcusso
Contact

•   Email: tadmar@uol.com.br
•   Fone: 11-87531352
•   Linkedin: http://www.linkedin.com/in/marcniv
     – Group: Delta Model
     – Group: Praxis – Tecnologia Educacional
•   Blog: www.nmarcusso.blogspot.com
•   Twitter: @nmarc




                                                   Nivaldo T. Marcusso

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From Delta Model to BSC - Strategic Management and the Complete Cycle of the Strategy. Part I

  • 1. Corporate Strategy: From Delta Model to BSC Strategic Management Prof. Nivaldo Tadeu Marcusso
  • 2. Strategic Management AGENDA I. Strategic Management II. Blue Ocean III. Delta Model IV. Balanced Scorecard (BSC) V. Complexity Management and Mind Maps VI. The Complete Cycle of the Strategy Nivaldo T. Marcusso
  • 3. Strategic Management Program: 1.Strategic Management: – Strategy Management: Two Approaches – Strategy Schools: An Overview – Environmental Analysis – Strategy Formulation – Strategy Implementation 2. Delta Model 3. Blue Ocean 4.BSC Nivaldo T. Marcusso
  • 4. Road Map for Strategy Development • Strategy Communication and Adapting: – Build the timeline of the Organization to identify the aspects of the current market position of the Company and the needs to face the competition for the business goals. – PESTEL Analysis (Political, Economic, Social , Technology, Environmental and Legal) and identification of the trends and impacts in your Market. – Identify the strength and weakness of the market, the best customers, segmentation and market penetration, Supplies, News Entrants, products substitutive and the behaviors of the competition. – Identify the market opportunities to develop the new product portfolio and new strategic positioning (products, services and Complementors) to face the competition. – Communicate the Mission of the Organization Nivaldo T. Marcusso
  • 5. The Tree of Business From Strong Roots To Superior Results Deliver Superior Value Marketing, Selling, “Profits should be a reflection not of a corporate greed but a vote of confidence from society that Servicing, Partnering what is offered by the firm is valued.” – Konosuke Matsushita Live Your Vision Strategies, Organization, “Vision without action is a daydream. Action without vision is a nightmare.” Processes, Innovation – Japanese proverb Strengthen Your Roots Vision, Values, “For every thousand hacking at the leaves of Capabilities, Resources evil, there is one striking at the root.” – Henry David Thoreau © 2006 Vadim Kotelnikov Source: Vadim Kotelnikov Nivaldo T. Marcusso
  • 6. Corporate Vision Providing Purpose, Direction and Motivation Vision is a short and inspiring statement of what your organization intends to become and to achieve at some point in the future. Corporate Vision May Contain Commitment to: Creating an outstanding value for customers and other stakeholders Developing a great new product or service Developing a great company Examples of Corporate Vision GE We bring good things to life. Ford To become the world's leading consumer company for automotive products and services. Microsoft To enable people and businesses throughout the world to realize their full potential. Ten3 To inspire innovation and help people create a better world. Source: Vadim Kotelnikov Nivaldo T. Marcusso
  • 7. Mastering Your Enterprise Strategy The Three Hierarchical Levels of Strategy Strategy is a set of Enterprise strategy is analytic techniques concerned with the for understanding match between your and influencing Corporate company’s internal your company’s capabilities and position in the Strategy its external market place Business you should be in environment Business Strategy Tactics to beat the competition Functional Strategy Operational methods to implement the tactics Source: Vadim Kotelnikov Nivaldo T. Marcusso
  • 8. The Corporate Strategy Logic Strategy Pyramid (old) vs. Strategy Stretch (new) STRATEGY PYRAMID STRATEGY STRETCH Top-down Top-down + Bottom-up Strategic Intent Vision Mission Goals Challenges Strategies Tactics Opportunities Action plans Old Strategy-based New Opportunity-driven Business Development Model Business Development Model • Effective in known & stable environment • Effective in new & unstable environment Source: Vadim Kotelnikov • Builds on existing competencies • Builds on new competencies T. Marcusso Nivaldo
  • 9. Opportunity-driven Business Development Choosing Between Strategy and Opportunity Approach Use Strategy Approach Use Opportunity Approach Known environment Unknown environment Stable environment Unstable environment Building on existing Building on new competences, competencies, capabilities, capabilities, products, markets products, markets Need consolidation Need rapid growth Need stability and certainty Need change, accept uncertainty Established capacity for Lack capacity for flexibility, flexibility, corporate venturing, corporate venturing, and speed and speed 1000ventures.com Adapted from “Changing Strategic Direction”, Peter Skat-Rørdam Nivaldo T. Marcusso
  • 10. Strategic Management Strategic Programming Model for Stable Environment STRATEGY FORMULATION FEEDBACK LOOP Identify Evaluate Results Mission Derive Objectives STRATEGY IMPLEMENTATION Identify Create Master Establish Master Alternative Strategies Plans/Programs Budget Evaluate Create Medium-Run Establish Medium-Run Alternatives Plans/Programs Operating Budgets Select Create Short-Term Establish Short-Term Preferred Alternatives Plans/Programs Tactical Budgets Source: Vadim Kotelnikov Adapted from “Strategic Management”, Alex Miller Nivaldo T. Marcusso
  • 11. FutureStep Strategic Management for Adaptive Organizations STRATEGIC STRATEGY STRATEGY DIAGNOSIS DEVELOPMENT IMPLEMENTATION 1. Process 2. 6. Ecosystem 10. Development of the planning Strategic modeling strategic agenda and issues 7. Scenario 11. Identification of kick-off scan building key change initiatives 5. Mobilizing 9. Strategic for change gaming and simulation 3. Fact 4. Capability finding assessment 8. Strategic 12. Identification of and and option building strategic triggers analysis prognosis Source: Vadim Kotelnikov Adapted from “Managing Complexity”, Robin Wood Nivaldo T. Marcusso
  • 12. Business-level Strategy Four Categories of Business Tactics Anticipatory Tactics Tactics of Engagement PREEMPTION ATTACK Pioneering Frontal assault Offensive Attacking yourself Flanking maneuver Tactics Intimidation Guerilla warfare Capture Siege warfare DETERRENCE RESPONSE Raising structural barriers Counterattack Defensive Expected retaliation Fast follower Tactics Discouraging attacks Retrenchment Diplomatic peacekeeping Withdrawal Source: Vadim Kotelnikov Adapted from: “Strategic Management”, Alex Miller Nivaldo T. Marcusso
  • 13. Strategic Management Strategy Programming vs. Strategy Innovation STRATEGY PROGRAMMING STRATEGY INNOVATION Strategy Strategy Analysis & Strategic Learning Analysis Formulation Implementation Dynamic Strategy Formulation Experimental Strategy Implementation AREAS OF EFFECTIVE APPLICATION CONDITIONS STRATEGY PROGRAMMING STRATEGY INNOVATION Environment Simple & stable Complex & dynamic Organization Unadaptive Adaptive Change Slow Fast Innovation Incremental Radical Source: Vadim Kotelnikov Nivaldo T. Marcusso
  • 14. Strategic Management Source: Premium Execution, Kaplan & Norton, 2008 Nivaldo T. Marcusso
  • 15. Strategic Management Source: Premium Execution, Kaplan & Norton, 2008 Nivaldo T. Marcusso
  • 16. Strategic Management Source: Premium Execution, Kaplan & Norton, 2008 Nivaldo T. Marcusso
  • 17. Strategic Management Source: Premium Execution, Kaplan & Norton, 2008 Nivaldo T. Marcusso
  • 18. Strategic Management Source: Premium Execution, Kaplan & Norton, 2008 Nivaldo T. Marcusso
  • 19. Strategy • Source: MBA – Curso Prático de Estratégia (Liam Fahey, Robert M. Randall) A Arte da Guerra (Sun Tzu) Strategy Safari – A Guide Tour Throught The Wilds of Strategic Management (Henry Mintzberg) Strategy Bites Back (Henry Mintzberg) A Estratégia e o Cenário dos Negócios (Pankaj Chemawat) Strategy is Destiny (Robert A. Burgelman) Execution – The Discipline of Getting Things Done (Larry Bossidy & Ram Charan) Mapas Estratégicos (Robert Kaplan e David Norton) Estratégia Empresarial – Prof. Armando Matiolli O Balanced Scorecard - Prof. Armando Matiolli Alinhamento (Robert Kaplan e David Norton) Nivaldo T. Marcusso
  • 20. Strategy • Source: Ansoff. H. Igor – A nova Estratégia Empresarial São Paulo – Atlas - 1990 Ghemawat, Pankaj – A Estratégia e o cenário de negócios Porto Alegre – Bookman - 2000 Ohmae, Kenichi – O Estrategista em Ação São Paulo – Pioneira - 1985 Porter, Michael E. – Estratégia Competitiva Rio de Janeiro – Campus - 1986 Porter, Michael E. – Vantagem Competitiva Rio de Janeiro – Campus - 1990 Porter, Michael E. – What is Strategy? Boston – Harvard Business Review – Nov/Dez. 1996 Nivaldo T. Marcusso
  • 21. Strategy • Source: A Estratégia do Oceano Azul (W. Chan Kin e Renée Mauborgne) Balanced Scorecard e a Gestão do Capital Intelectual (José Francisco Resende) Balanced Scorecard e a Gestão Estratégica (Emílio Herrero Filho) Transformando Conhecimento em Resultados (Beatriz Munoz Seca e Josep Riverola) Peripheral Vision (George S. Day) The Boston Consulting Group On Strategy (Carl W. Stern e Michael S. Deimler) The Well-Timed Strategy (Peter Navarro) Strategy Moves (Jorge A. Vasconcelos e Sá) Nivaldo T. Marcusso
  • 22. Contact • Email: tadmar@uol.com.br • Fone: 11-87531352 • Linkedin: http://www.linkedin.com/in/marcniv – Group: Delta Model – Group: Praxis – Tecnologia Educacional • Blog: www.nmarcusso.blogspot.com • Twitter: @nmarc Nivaldo T. Marcusso