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_,--_L_e_S_I_ie_W_"_B_I'"_a_k_S_iC_k_,_P_h_"_D_"_



TALENT
SCORECARD
How to ensure your company is managing talent strategically

                                                              ompanies worldwide        Align business and talent

                                                      C
                                                                                                                                            Track the talent profile"
                                                              are struggling to find    strategies" Every aspect of                         Talent metrics should be
                                                              and retain the caliber    the talent strategy should                          established, tracked and
                                                      of leaders their businesses       link directly to the business                       acted upon as part of the
                                                      need. The increased market        strategy and its execution.                         business portfolio. They
                                                      intensity and demand for          Anything not directly                               should garner the same
                                                      top-shelf, experienced leaders    linked is probably working                          attention as other bottom-line
                                                      arrive at a time when our         against the core strategy                           metrics. Talent metrics are
                                                      population of potential leaders   by consuming time and                               not second-class measures -
                                                      is declining. Stagnant hiring     resources and confusing                             they are a vital part of your
                                                      in the early 1980s has resulted   managers about what is                              business portfolio and the
                                                      in fewer experienced leaders      most important. Once the                            best indicator of your future
                                                      available. On top of that, U.S.   business plan is formulated,                        capacity to execute.
                                                      census data indicates that the    the first question to ask is,                         Ignoring or ascribing
                                                      population of potential leaders   "Are the current people                             second-class status to
                                                      is shrinking.                     processes ready to hire,                            talent metrics is a good
                                                        In short, we have a             develop and manage leaders                          way to be caught off-guard
                                                                     challenging        to support this business                            in midstream. Decision-
                                                                    business            plan for the next three to                          makers should have a "talent
                                                                     environment        five years?" Make sure that                         scorecard" to monitor the
                                                                     and fewer          the competencies for which                          quality of available talent
                                                                     experienced        you are hiring match the                            and track gaps in key talent
                                                                    leaders to          skills that leaders will need                       pools. These data can be
                                                                    navigate it.        to execute the business                             used to adjust hiring and
                                                                      These             plan. Ensure that leadership                        development practices
                                                                    challenges          development is based upon                           and to drive individual
                                                                    represent           values that support where                           accountability for enabling
                                                                    opportunities to    the company is headed.                              the business strategy.
                                                                    fundamentally                                                             No matter how brilliant the
                                                                     change and          Look ahead, not behind"                            strategy, it takes people to
                                                                    measurably           Develop tomorrow's leaders                         execute it. It is too easy to be
                                                                    improve             for tomorrow's challenges.                          captivated by plans to secure
                                                                    how talent is       Talent management                                   additional market share or
                                                                    managed. We          should be based on                                 tap new markets but fail to
                                                                    must treat talent   where the company is                                ask, "Do we have the people
                                                                    management          going, not where it has                             to get the job done?" and
                                                                    as a business       been. Most performance                              "What will it take to ensure
                                                                    imperative          management effort is                                we have the talent we need?"
                                                                    and bring it to      oriented toward evaluating                         Require each business in
                                                                    the strategic       past performance. While                             the enterprise to provide a
                                                                    planning table-     understanding how a person                          talent strategy commensurate
                                                      where it belongs.                 has just performed against                          with the operating plan for
                                                        Whether starting new            current expectations is                             executing their business
                                                      companies or preparing the        important, it is equally                            strategy. Without an
                                                      leaders oftomorrow, the           important to ensure that                            equivalent talent plan, the
                                                      most successful companies         leaders are assessed against                        business strategy becomes a
                                                      hire great talent, make sure      the future demands of the                           false promise. Do not approve
                                                      that talent is aligned with       business - three to five                            business plans that fail to
                                                      the company's strategy and        years down the road - not                           address finding, developing
                                                      culture, develop that talent      just the challenges being                           and managing talent to
                                                      aggressively and reward that      faced today.                                        execute the strategy. «
                                                      talent well, in alignment with
                                                      their desired culture and
                                                                                        LESLIE W. BRAKSICK, Ph.D., is co-founder of CLG Inc. (www.clg.com) and author of "Preparing
                                                      future strategy.
                                                                                        CEOs for Success: What I Wish I Knew" and "Unlock Behavior, Unleash Profits." Braksick consults
                                                        To manage talent
                                                                                        with top executives and their boards on issues of executive leadership succession and effectiveness
                                                      strategically, organizations
                                                                                        and strategy execution, including merger integration. Reach her at Ibraksick@clg.com.
                                                      must do three things:
6   Smart Business   Pittsburgh   I February   2011



                                                                                                                        an   eg

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Talent Scorecard

  • 1. _,--_L_e_S_I_ie_W_"_B_I'"_a_k_S_iC_k_,_P_h_"_D_"_ TALENT SCORECARD How to ensure your company is managing talent strategically ompanies worldwide Align business and talent C Track the talent profile" are struggling to find strategies" Every aspect of Talent metrics should be and retain the caliber the talent strategy should established, tracked and of leaders their businesses link directly to the business acted upon as part of the need. The increased market strategy and its execution. business portfolio. They intensity and demand for Anything not directly should garner the same top-shelf, experienced leaders linked is probably working attention as other bottom-line arrive at a time when our against the core strategy metrics. Talent metrics are population of potential leaders by consuming time and not second-class measures - is declining. Stagnant hiring resources and confusing they are a vital part of your in the early 1980s has resulted managers about what is business portfolio and the in fewer experienced leaders most important. Once the best indicator of your future available. On top of that, U.S. business plan is formulated, capacity to execute. census data indicates that the the first question to ask is, Ignoring or ascribing population of potential leaders "Are the current people second-class status to is shrinking. processes ready to hire, talent metrics is a good In short, we have a develop and manage leaders way to be caught off-guard challenging to support this business in midstream. Decision- business plan for the next three to makers should have a "talent environment five years?" Make sure that scorecard" to monitor the and fewer the competencies for which quality of available talent experienced you are hiring match the and track gaps in key talent leaders to skills that leaders will need pools. These data can be navigate it. to execute the business used to adjust hiring and These plan. Ensure that leadership development practices challenges development is based upon and to drive individual represent values that support where accountability for enabling opportunities to the company is headed. the business strategy. fundamentally No matter how brilliant the change and Look ahead, not behind" strategy, it takes people to measurably Develop tomorrow's leaders execute it. It is too easy to be improve for tomorrow's challenges. captivated by plans to secure how talent is Talent management additional market share or managed. We should be based on tap new markets but fail to must treat talent where the company is ask, "Do we have the people management going, not where it has to get the job done?" and as a business been. Most performance "What will it take to ensure imperative management effort is we have the talent we need?" and bring it to oriented toward evaluating Require each business in the strategic past performance. While the enterprise to provide a planning table- understanding how a person talent strategy commensurate where it belongs. has just performed against with the operating plan for Whether starting new current expectations is executing their business companies or preparing the important, it is equally strategy. Without an leaders oftomorrow, the important to ensure that equivalent talent plan, the most successful companies leaders are assessed against business strategy becomes a hire great talent, make sure the future demands of the false promise. Do not approve that talent is aligned with business - three to five business plans that fail to the company's strategy and years down the road - not address finding, developing culture, develop that talent just the challenges being and managing talent to aggressively and reward that faced today. execute the strategy. « talent well, in alignment with their desired culture and LESLIE W. BRAKSICK, Ph.D., is co-founder of CLG Inc. (www.clg.com) and author of "Preparing future strategy. CEOs for Success: What I Wish I Knew" and "Unlock Behavior, Unleash Profits." Braksick consults To manage talent with top executives and their boards on issues of executive leadership succession and effectiveness strategically, organizations and strategy execution, including merger integration. Reach her at Ibraksick@clg.com. must do three things: 6 Smart Business Pittsburgh I February 2011 an eg