Employers are starting to look closely at Employee Engagement with a fresh conviction and sense of purpose. However few really understand what it is and how to implement an effective Employee Engagement strategy and plan. This session will look at the compelling business reasons for focusing on it and the key drivers. It will also look at how you can use your values to create an engaging culture.
Leadership Excellence in Action- A Roadmap to Inspire and Engage People and Teams
Learning objective: Increase techniques for strengthening team leadership
The concept of leadership is talked about so much we all should be experts. We use and hear words like inspire, engage, and motivate as we seek real solutions to leadership challenges. This workshop looks at the concept of leadership in action. What behaviors, knowledge, and skills do you need to grow and develop as a leader? How will you measure success? What unique qualities, power, and influence impact people and teams? Engage with federal executives and discover ways to turn YOU into tangible leadership value. This road map will take you from good to great leadership.
At the end of this workshop, participants will be able to:
a. List sources of power needed to be influential
b. Take a self-assessment to identify personal leadership strengths
c. Explore the art of delegation and effective team leadership
d. Explore the role of feedback and performance measures
e. Create an action list with and explore plans to measure success
From Real to Ideal: Envisioning and Moving Toward Your Best Culture [Culture ...Delivering Happiness
From measuring, to defining, living, and evolving. A successful company culture creates a positive, unique working environment where business and employees can thrive.
This workshop is co-facilitated by Kelsey Wong and Kent Frazier of Delivering Happiness begins by introducing the main elements of Happiness as a Business Model, including the concept of values-based culture as well as key elements from the science of happiness.
This interactive session emphasizes experiential learning and actionable takeaways that empower every participant to take both immediate and long-term action to build a plan for sustainable happiness at work. Bring meaning and insight into your organization’s culture and increase overall awareness in a fun and vibrant way. In this workshop you will:
- Use animal and habitat metaphors to peek behind conscious notions of the current and ideal culture.
- Elicit qualities and build a vibrant image of the ideal culture for your organization.
- Collaborate in small teams to build action items and present findings with real value.
- Reflect on bigger questions on your organization's impact and connecting your organization's culture to the greater planetary culture
Leadership & People-Are you the Problem or SolutionJamie Balkin
What is your organizations leadership style? Control or Support Does your organization define the type of leadership it wants? What does Leadership look like in action and how can it impact your organization and people?
This session will share how:
• Defining a purpose for an organization,
• Knowing your team and caring about what they care about,
• Utilizing people’s strengths and what they are passionate about,
• Defining leadership characteristics and
• creating a cohesive team drives an organization to success.
It will share how empowering multi-generations with leadership skills allow your organization to do more with less by creating an environment where staff are empowered to make the decisions necessary for your organization to thrive.
The discussion will share examples of how leadership of our 70-year old firm has evolved. The journey we have been on to prepare us for the future and the success we are enjoying from making these shifts in our culture.
It will touch on how creating an environment where Employee Leadership & Development aids with hiring and retaining the staff needed to succeed. It will help you understand:
• How you select people with potential?
• How you bring leadership out of people?
• How you train for leadership?
• What are some ways to help an employee develop into a leader?
Values Based Leadership - Creating a Culture of OwnershipJoe Tye
These are the slides used by Values Coach CEO Joe Tye in the webinar "Values-Based Leadership -Creating a Culture of Ownership" conducted for more than 3,000 participants that was sponsored by the ANA Leadership Institute.
Your company’s culture is an important factor in attracting and retaining top talent. In this webinar, OnPoint Consulting President, Rick Lepsinger covers the importance of company culture, what factors contribute to a strong culture and how to lead cultural transformation.
Leadership Excellence in Action- A Roadmap to Inspire and Engage People and Teams
Learning objective: Increase techniques for strengthening team leadership
The concept of leadership is talked about so much we all should be experts. We use and hear words like inspire, engage, and motivate as we seek real solutions to leadership challenges. This workshop looks at the concept of leadership in action. What behaviors, knowledge, and skills do you need to grow and develop as a leader? How will you measure success? What unique qualities, power, and influence impact people and teams? Engage with federal executives and discover ways to turn YOU into tangible leadership value. This road map will take you from good to great leadership.
At the end of this workshop, participants will be able to:
a. List sources of power needed to be influential
b. Take a self-assessment to identify personal leadership strengths
c. Explore the art of delegation and effective team leadership
d. Explore the role of feedback and performance measures
e. Create an action list with and explore plans to measure success
From Real to Ideal: Envisioning and Moving Toward Your Best Culture [Culture ...Delivering Happiness
From measuring, to defining, living, and evolving. A successful company culture creates a positive, unique working environment where business and employees can thrive.
This workshop is co-facilitated by Kelsey Wong and Kent Frazier of Delivering Happiness begins by introducing the main elements of Happiness as a Business Model, including the concept of values-based culture as well as key elements from the science of happiness.
This interactive session emphasizes experiential learning and actionable takeaways that empower every participant to take both immediate and long-term action to build a plan for sustainable happiness at work. Bring meaning and insight into your organization’s culture and increase overall awareness in a fun and vibrant way. In this workshop you will:
- Use animal and habitat metaphors to peek behind conscious notions of the current and ideal culture.
- Elicit qualities and build a vibrant image of the ideal culture for your organization.
- Collaborate in small teams to build action items and present findings with real value.
- Reflect on bigger questions on your organization's impact and connecting your organization's culture to the greater planetary culture
Leadership & People-Are you the Problem or SolutionJamie Balkin
What is your organizations leadership style? Control or Support Does your organization define the type of leadership it wants? What does Leadership look like in action and how can it impact your organization and people?
This session will share how:
• Defining a purpose for an organization,
• Knowing your team and caring about what they care about,
• Utilizing people’s strengths and what they are passionate about,
• Defining leadership characteristics and
• creating a cohesive team drives an organization to success.
It will share how empowering multi-generations with leadership skills allow your organization to do more with less by creating an environment where staff are empowered to make the decisions necessary for your organization to thrive.
The discussion will share examples of how leadership of our 70-year old firm has evolved. The journey we have been on to prepare us for the future and the success we are enjoying from making these shifts in our culture.
It will touch on how creating an environment where Employee Leadership & Development aids with hiring and retaining the staff needed to succeed. It will help you understand:
• How you select people with potential?
• How you bring leadership out of people?
• How you train for leadership?
• What are some ways to help an employee develop into a leader?
Values Based Leadership - Creating a Culture of OwnershipJoe Tye
These are the slides used by Values Coach CEO Joe Tye in the webinar "Values-Based Leadership -Creating a Culture of Ownership" conducted for more than 3,000 participants that was sponsored by the ANA Leadership Institute.
Your company’s culture is an important factor in attracting and retaining top talent. In this webinar, OnPoint Consulting President, Rick Lepsinger covers the importance of company culture, what factors contribute to a strong culture and how to lead cultural transformation.
Cultural-Based Decision Making to Accelerate GrowthMST Solutions
A practical guide on how to leverage cultural-based decision making to accelerate growth
Corporate culture doesn’t have to be an abstract concept; instead, it can be a tool that can be leveraged to improve employee performance, build stronger relationships with customers, create a more cohesive work environment, and accelerate growth.
When business decisions are made with culture in mind you are more likely to align to your strategic goals, do business with like-minded companies, and build more solid foundations for business growth. Join us to discuss how these concepts can positively influence your small to mid-sized organization immediately.
How to Create Psychological Safety at Work Using the 5CsKaiNexus
Presented by
Karyn Ross, Founder, CEO, President at The Love and Kindness Foundation
Jessica House, Founder at LightHouse Counselling and Wellness
I’m sure you’ve heard about the 5S’s in Lean. Doing 5S helps people stay physically safe and allows problems to be easily seen. But what about psychological safety? If you want the people in your organization to learn, improve and care for your customers, you need to take care of their psychological safety just as much as you care for their physical safety. That’s why Karyn Ross and Jessica House have created the 5Cs of psychological safety.
During this interactive session, you will learn about each of the 5C’s and how you and your organization can begin practicing them immediately so that you can optimize learning, growth, innovation, and improvement. Everyone will receive a copy of the 5Cs document following the session.
Presentation from a 5/19 webinar: How to be a culture architect. Learn from Dr. Laura Hamill, Limeade Chief People Officer what culture is and what it takes to become a true culture architect at your company.
Watch the video recording here: http://youtu.be/Ib7XEKzt-kM
Unlocking the Hidden Talents of All Your Employees by Paul Allen at Engage 2016Engage
Through decades of research pioneered by Dr. Don Clifton, the father of strengths psychology, Gallup has discovered keys to boosting employee engagement and creating high performing teams. You will learn from Paul Allen, founder of Ancestry.com, that hidden within each employee is a unique combination of strengths. As you learn to identify and unlock these strengths – instead of concentrating on fixing weaknesses – you can dramatically improve manager-employee relationships and build highly engaged and productive teams.
This is the third presentation in a three-part series on employee engagment. The focus is on the importance of developing leadership skills to engage employees and co-workers. It includes tips and tool that can be implemented to improve your leadership.
Members of Connect: Professional Women’s Network share advice for effectively delivering the good, bad and ugly.
Connect: Professional Women’s Network is online community with more than 300,000 members that discusses issues relevant to women and their success. The free LinkedIn group powered by Citi also features videos interviews with influential businesswomen, live Q&As with experts and slideshows with career advice. To learn more and join the conversation in the largest women's group on LinkedIn, visit http://www.linkedin.com/womenconnect.
The secret is out and the research is clear - strong company cultures are huge multipliers of success. Your company may have the best strategy and the best product or service around but if your culture is weak your business will only achieve a fraction of the success it’s capable of reaching.
Every company has a culture and our cultures will either end up helping or hindering our bottom line. So why aren’t we talking more about it?
In this presentation you will learn our approach for managing the complexities of cultural transformations by employing an Agile mindset, a focus on the elephant, and viewing people through the Tribal Leadership lens.
People join organisations, but leave managers, Rachel HibberdBristol Media
This session will look at the importance of having Engaging managers who focus their people and give them scope, treat their people as individuals and coach and stretch them. Most importantly it will look at how to manage performance to maximise employee engagement.
High Maintenance Homes - the ups and downs of your connected everything. Lea Simpson, Head of Strategy at TH_NK asks is it an Orwellian nightmare or a frictionless life unburdened by menial tasks? Vision and ambitions of the connected home tend to swing both ways. I this talk we explore both ends of that spectrum and unravel the clues given to us by the big players about the role and part they'd like to play in all of it.
Cultural-Based Decision Making to Accelerate GrowthMST Solutions
A practical guide on how to leverage cultural-based decision making to accelerate growth
Corporate culture doesn’t have to be an abstract concept; instead, it can be a tool that can be leveraged to improve employee performance, build stronger relationships with customers, create a more cohesive work environment, and accelerate growth.
When business decisions are made with culture in mind you are more likely to align to your strategic goals, do business with like-minded companies, and build more solid foundations for business growth. Join us to discuss how these concepts can positively influence your small to mid-sized organization immediately.
How to Create Psychological Safety at Work Using the 5CsKaiNexus
Presented by
Karyn Ross, Founder, CEO, President at The Love and Kindness Foundation
Jessica House, Founder at LightHouse Counselling and Wellness
I’m sure you’ve heard about the 5S’s in Lean. Doing 5S helps people stay physically safe and allows problems to be easily seen. But what about psychological safety? If you want the people in your organization to learn, improve and care for your customers, you need to take care of their psychological safety just as much as you care for their physical safety. That’s why Karyn Ross and Jessica House have created the 5Cs of psychological safety.
During this interactive session, you will learn about each of the 5C’s and how you and your organization can begin practicing them immediately so that you can optimize learning, growth, innovation, and improvement. Everyone will receive a copy of the 5Cs document following the session.
Presentation from a 5/19 webinar: How to be a culture architect. Learn from Dr. Laura Hamill, Limeade Chief People Officer what culture is and what it takes to become a true culture architect at your company.
Watch the video recording here: http://youtu.be/Ib7XEKzt-kM
Unlocking the Hidden Talents of All Your Employees by Paul Allen at Engage 2016Engage
Through decades of research pioneered by Dr. Don Clifton, the father of strengths psychology, Gallup has discovered keys to boosting employee engagement and creating high performing teams. You will learn from Paul Allen, founder of Ancestry.com, that hidden within each employee is a unique combination of strengths. As you learn to identify and unlock these strengths – instead of concentrating on fixing weaknesses – you can dramatically improve manager-employee relationships and build highly engaged and productive teams.
This is the third presentation in a three-part series on employee engagment. The focus is on the importance of developing leadership skills to engage employees and co-workers. It includes tips and tool that can be implemented to improve your leadership.
Members of Connect: Professional Women’s Network share advice for effectively delivering the good, bad and ugly.
Connect: Professional Women’s Network is online community with more than 300,000 members that discusses issues relevant to women and their success. The free LinkedIn group powered by Citi also features videos interviews with influential businesswomen, live Q&As with experts and slideshows with career advice. To learn more and join the conversation in the largest women's group on LinkedIn, visit http://www.linkedin.com/womenconnect.
The secret is out and the research is clear - strong company cultures are huge multipliers of success. Your company may have the best strategy and the best product or service around but if your culture is weak your business will only achieve a fraction of the success it’s capable of reaching.
Every company has a culture and our cultures will either end up helping or hindering our bottom line. So why aren’t we talking more about it?
In this presentation you will learn our approach for managing the complexities of cultural transformations by employing an Agile mindset, a focus on the elephant, and viewing people through the Tribal Leadership lens.
People join organisations, but leave managers, Rachel HibberdBristol Media
This session will look at the importance of having Engaging managers who focus their people and give them scope, treat their people as individuals and coach and stretch them. Most importantly it will look at how to manage performance to maximise employee engagement.
High Maintenance Homes - the ups and downs of your connected everything. Lea Simpson, Head of Strategy at TH_NK asks is it an Orwellian nightmare or a frictionless life unburdened by menial tasks? Vision and ambitions of the connected home tend to swing both ways. I this talk we explore both ends of that spectrum and unravel the clues given to us by the big players about the role and part they'd like to play in all of it.
Internal communications is often described as the cornerstone of Employee Engagement as it drives the most successful company initiatives, ideas and ventures. It’s absolutely key to closing the gap between external and internal brand perceptions. Historically, internal communications has been perceived as the poor relation to external communications. This session will explore the convergence of external and internal communications, the increase in employee influence on consumers through the rise of digital and social and what this means for your brand and your business.
How to make content marketing work for your businessBristol Media
Content marketing is big news and many firms are keen to get in on the action. It promises more leads, lower costs per lead, more referrals and increased brand visibility but how do you get started and how do you get it right, for you and your client. Sonja Jefferson and Sharon Tanton, authors of Valuable Content Marketing give insights and tips into producing and using quality content to grow your business.
Digital content and media - a legal updateBristol Media
Osborne Clarke will give an overview of how the upcoming Consumer Rights Directive and Consumer Rights Bill will impact on digital content businesses, and some of the practical implications of this. They look at recent legal cases in digital media involving Facebook, Twitter and Google; dealing with people who hide their identities online; removing offensive content and user generated content, liability of website operators and the new Defamation Act
From PR novice to PR pro: a master class in reputation-buildingBristol Media
This masterclass by Caroline Harris, MD of Spirit PR, will guide you through the rapidly-changing world of public relations and show how businesses large and small can plan and execute an effective communications strategy to build influence where it really matters. The session will offer guidance on a wide range of PR tools including handling the media, establishing yourself or your company as a thought leader and using wider communication channels. Using client examples, Caroline will show how you can build your reputation in your industry and amongst your target audiences to underpin your business objectives.
This is my presentation from the 17th Agile Greece meetup. The event was a series of lightning talks about the events of Scrum.
My presentations has a collection of bad and good practices when implementing a Daily Scrum or Daily standup at Scrum.
http://www.meetup.com/Agile-Greece/
Finding and Recruiting Great Talent, John TarrantBristol Media
Engagement starts with attracting and recruiting the Right People that will perform within your organisation and your culture. Drawing on his many years of experience in this field John looks at the key aspects of recruiting talent and the importance of Employer Branding in the Bristol and South West market.
Andy Bamford, MD of ThirtyThree explains successful employer branding and employee engagement strategies and explores cost effective talent attraction models.
The story behind Blendo. The presentation from Kostas Pardalis at Open Coffee Athens LXX.
Blendo is a platform to provide Easy Access, to the Right Data, at the Right Time.
It is a data management platform to provide quick API access, out of the box, to a lot of 3rd party apps. Collect your data from any source, get it anywhere.
Agile Portfolio Based Release Trains by Ralph JochamGeorge Psistakis
"Agile Portfolio Based Release Trains" by Ralph Jocham, SCRUM.org Certified SCRUM Trainer and founder of Effective Agile
#AgileGreece Meetup
http://www.meetup.com/Agile-Greece/
Leading with heart requires us to look within ourselves to learn how to create a culture in our program where all staff feels valued, respected, and celebrated. Administrators will break down and assess how to set clear standards, set an example for the team, and ultimately create a culture of retention and motivation.
This workshop by Mandy Williams, Participation Cymru Manager, gave the opportunity to explore the relationship between effective staff engagement and improved public engagement.
Participants looked at the benefits of effective staff engagement, explored what it felt like to be an engaged employee and identified ways of engaging staff better.
Fe wnaeth y gweithdy yma gan Mandy Williams, Rheolwr Cyfranogaeth Cymru, rhoi’r cyfle i edrych ar y berthynas rhwng ymgysylltu effeithiol gyda staff a gwell ymgysylltu gyda staff.
Edrychodd cyfranogwyr ar y manteision o ymgysylltu’n effeithiol gyda staff, wnaethon nhw ystyried sut beth yw bod yn weithiwr sy’n ymgysylltu ac fe wnaethon nhw glustnodi ffyrdd o ymgysylltu'n well gyda staff.
Ethics in the Work Place www.mannrentoy.comMann Rentoy
www.characterconferences.com
Being Ethical Professionals
About Mann Rentoy
A lecturer from the University of Asia and the Pacific (UA&P), he has taught for more than 30 years.
He is a graduate of the University of Santo Tomas (UST) where he earned a double-degree in AB Journalism and AB Literature, an MA in Creative Writing, and a PhD in Literature.
He was the Founding Executive Director of Westbridge School in Iloilo City. He was in the first batch of graduates of PAREF Southridge School, where he also taught for 15 years, occupying various posts including Principal of Intermediate School, Vice-Principal of High School and Department Head of Religion. As Moderator of “The Ridge”, the official publication of Southridge, he won 9 trophies from the Catholic Mass Media Awards including the first ever Hall of Fame for Student Publication, for winning as the best campus paper in the country for four consecutive years.
He is the Founding Executive Director of “Character Education Partnership Philippines”, or CEP Philippines, an international affiliate of CEP in Washington, DC, USA. As Founder of CEP Philippines, he has been invited to speak all over the country, as well as in Washington D.C., San Diego, California, USA, Colombo, Sri Lanka, and Kuala Lumpur, Malaysia. He also serves as the Founding President of Center for 4th and 5th Rs (Respect & Responsibility) Asia, otherwise known as the Thomas Lickona Institute for Asia. He is probably the most visible advocate of character formation in the country, having spoken to hundreds of schools and universities around the Philippines.
Email us at catalystpds@gmail.com
www.characterconferences.com
Authentic Leadership - Focusing on Strengths and SolutionsTim Bright
My presentation at the 5th Bursa Management Conference in December 2012. The conference is organised by the Bursa Chamber of Commerce and Industry (BTSO) and Peryon (the HR association).
Building a Human Resources Program for VeterinariansOculus Insights
Dr Mike Pownall and Katie Ardeline presented a full day session during the Oculus Insights 2017 EU Summits in Amsterdam on creating a Human Resource Program for any type of veterinary practice.
About employe engagement - excerpts from The Employee Engagement Training on Global HR Leaders in Talent Management Conference in Vienna, September 2013
Satisfaction may appear to be highly subjective, but new MRG data reveals patterns in the way highly satisfied individuals approach the world. By discovering where satisfied (and dissatisfied) individuals focus their energy, we can uncover and address the root causes of deep dissatisfaction – which, whether it’s personal, professional, or both, can be a barrier to growth.
Strengths in Teams - UACPA 2016 Leadership AcademyDan Griffiths
It’s in our nature to associate with others that are just like us. The trouble is that teams tend to perform better when composed of members that have different, but complementary strengths. In this session, learn how to: Build a team on the foundation of shared values. Assemble and lead high-performing teams. Leverage the unique strengths of each team member to enhance team performance.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
What is employee engagement and why bother, Richard Roberts
1.
2. The 7 key elements to Engaging your People
Richard Roberts
3. • Its about “your” values and culture - should fit your
organisation not the engagement theory
• Its not just another initiative……. it’s the way we run our
business
• Keep it simple - it’s the smallest things that have the biggest
impact
Key Messages
4. What is Employee Engagement?
“being positively present during
the performance of work by
willingly contributing
intellectual effort,
experiencing positive emotions
and meaningful connections to
other”
11. The Importance of Engagement
• The MacLeod Report 2010 : Secretary of
State for Business commissioned white paper
• Conclusion: a wider uptake of engagement
practices would impact positively on the UK’s
competitiveness and performance
• Nailing the Evidence
12. The Benefits
Engaged employees:
• work at up to three times the rate of the disengaged
(William James, Harvard)
• take less than half the sickness absence days (2.7
compared with 6.2, Gallup)
• are 87% less likely to leave (Corporate Leadership
Council)
• Companies with high and sustainable engagement levels
had higher operating profit than those with lower
engagement (Towers Watson 2012).
18. Finished files are the result of years
of scientific study combined with
the experience of many years
19. The Principles on Engagement
Belief that
Engagement is
founded on trust
20. A recent survey stated that
only 20% of employees trust
their organisations and just
11% believe their managers
show consistency between
words and deeds
Trust
21. The Science
According to organisational scientists, what makes us
trust or distrust people is largely a combination of three
core determinants:
• Competence (can they do the job?)
• Benevolence (do they care about me?)
• Integrity (are they honest?)
22. On an individual level, one of the easiest ways
to cultivate employee trust is to show trust in
the people around you. Listen to them;
empathise with them; show your concern; be
honest with them; be true to your word; treat
them fairly. In other words, actively manage
how you are perceived by others. Try to connect
with people on a personal level.
Dr Rena Rasch
The Principles on Engagement
23. The Principles on Engagement
Engagement is driven by
emotions … how the
employment relationship
makes us feel about
ourselves.
30. The Big Five
• The Key Business issues? (Now)
• Why do we Exist ? (Purpose)
• Who are we? (Values)
• Where are we going? (Vision)
• How will we get there? (the Plan)
34. 1.Leadership
2. Purpose
3. Engaging Managers
4. Recognition
5. Growing and Developing
6. Internal Communication
7. Using your values to create an engaging culture
35. Enron had these values displayed in their reception
– Integrity
– Communication
– Respect
– Excellence Leadership
Values
42. • I am growing and developing my knowledge and
skills
• A sense of honesty and fairness in the way I and
my colleagues are treated
• I am valued as a person and appreciated for my
contribution
Six Key Drivers at Virgin
43. • A sense of openness where I feel tuned in to
what’s going on and I am listened to
• I am being involved in decisions having some
autonomy in how I do my job
• A sense that the organisation is engaged in
something worthwhile and does what is right
Six Key Drivers at Virgin
44. Our Approach: People “Moments of Truth”
Recruitment
Induction
Probationary
Period
Performance
Management
Career
Development
Leadership
People
Mgt
Reward
Recognition
Environment
Way we do things
(Culture)
Well being
Internal
Comms
Post Employment
48. The Engagement Experience should
answer the following:
• Why should I join ?
• Why should I stay ?
• Why should I give of my best ?
• Why should I recommend the organisation as an employer
and business ?
• Why should I rejoin ?
49. • Its about “your” values and culture - should fit your
organisation not the engagement theory
• Its not just another initiative……. it’s the way we run
our business
• Keep it really simple - it’s the smallest things that
have the biggest impact
Key Messages
• It talks about 3 key motivators for people: autonomy, mastery and purpose….
• So to give more autonomy and to empower each business to make their own decisions and build their own culture makes sense…