Presented by
Karyn Ross, Founder, CEO, President at The Love and Kindness Foundation
Jessica House, Founder at LightHouse Counselling and Wellness
I’m sure you’ve heard about the 5S’s in Lean. Doing 5S helps people stay physically safe and allows problems to be easily seen. But what about psychological safety? If you want the people in your organization to learn, improve and care for your customers, you need to take care of their psychological safety just as much as you care for their physical safety. That’s why Karyn Ross and Jessica House have created the 5Cs of psychological safety.
During this interactive session, you will learn about each of the 5C’s and how you and your organization can begin practicing them immediately so that you can optimize learning, growth, innovation, and improvement. Everyone will receive a copy of the 5Cs document following the session.
Insurers' journeys to build a mastery in the IoT usage
How to Create Psychological Safety at Work Using the 5Cs
1. How to Create
Psychological Safety at
Work Using the 5Cs
Hosted by
Host: Mark Graban
Senior Advisor
KaiNexus
Karyn Ross
Jessica House
Our Presenters:
2. About Jessica House
• Experienced counselor and coach
• Diverse background that includes
mental health services, leadership, and
lean management
• Master’s in Counselling Psychology
• Started her own business,
Lighthouse Counselling and Wellness
3. About Karyn Ross
• Artist, internationally acclaimed speaker,
award-winning author, consultant, coach,
and practitioner
• Owner of KRC (Karyn Ross Consulting)
• Founder and President of the Love and
Kindness Project Foundation
• Author of books including the new book
The Kind Leader