When you have your supporter data hosted in the Cloud, you can be confident your most important donor information is secure and allows you to access information from any web based device. Let the modern day way of accessing data give you access to fundraising tools wherever and whenever you need it. If you’re not up to date with what being on the Cloud means for your organisation this is a must attend session for you.

1. Securing Access to Your Supporter Data Anywhere;
Welcome to the Cloud

2. Christian Heckenberg
Charity Development Manager
As the Charity Development Manager at Blackbaud Pacific for
growing charities, I work to understand a charities fundraising needs
and then develop a solution based on our insights, software and
services to ensure future fundraising success.
about me
a quick introduction

3. performance
scalability
security
deployment
availability
welcome to the cloudsecuring access to your supporter data anywhere

4. cloud computing
a paradigm where computing resources are offered as a utility

5. cloud utilities
whats available as a service
software
SaaS
infrastructure
IaaS
platform
PaaS

6. cloud typeshow its deployed
hybrid
private public

7. fact
most people think of Software as a
Service when referring to the cloud

8. what’s in the cloud
the right tools for your not for profit
database
application or service (CRM)
storage
store your files
collaboration
share ideas
communication
email and instant chat
services
not in the cloud but worth every cent!

9. risks of Cloud
weaknesses and threats
loss of connectivity
service levels
service provider
security
ongoing costs

10. deployment scalability security performance availability
benefits of Cloudstrengths and opportunities

11. how can
I do this?

12. do your research
• discuss internal pains to your organization by not doing anything
• there is a lot of free knowledge available through connecting up
• most cloud providers have a lot of free whitepapers & customer impact stories

13. barriers to entry
external
• government regulations
• unstable power and internet
lets look at what can hold you back from using the cloud
security
• data security concerns
• data loss concerns
lack of trust
• transition trust
• integration issues
knowledge
• lack of understanding
• lack of training &
Support
Cost
• setup costs
• subscription & internet
costs

14. overcoming barriers
how to overcome whats holding you back from the cloud

15. what to consider
cost
partnership
administration
data
overcoming the barriers requires discussing all the benefits
• low capital investment & fast deployment
• few support staff needed
• capital expense to operating expense
• improved collaboration
• easier external partnership
• share suppliers industry knowledge
• easier software access
• easier disaster recovery
• reduced system administration
• improved data security
• better data management
• improved data entry control

16. benefits to your donors
how does this translate to your donors experience?
automation
administration process occur regardless of
the day and time, allowing for instant
response to your donations
segmentation
having advanced tools easily available to
manage your database allows for more
concise donor insights and communication
payment security
using a cloud payment service ensure
compliance to PCI and secure storage of
payment details

17. training
understand your staff skill
levels and design a
program for all user types
stay grounded
cloud won’t change
everything, your IT
processes should still be
grounded in your business
processes
homework
do your homework and
make sure you have a
clear understanding of
both initial and ongoing
costs
planning tipsovercoming the barriers requires discussing all the benefits

18. question time