1. Cherie Durkin, MBA, PMP, Six Sigma Black Belt
610- 308- 8269; cdurkin@sspmconsult.com
Education
Walden University, MBA
2008
Knowledge and Learning
Management
University of South Carolina, BS
Business & Computer Science
• Chosen as a finalist at
Tyco’s Operational
Excellence competition
hosted by Ed Breen 2007
• Six Sigma 3 year Black
Belt program completed
2008
• Completed Master Black
Belt Training 2008
• Finalist at isixsigma’s
yearly national conference
for best start up
deployment 2009
• McAlinden Training 2011
• PMP certification 2015
Consultant –Project Management / Six Sigma - Present
• Over 10 years of supporting organizations in areas of project
management, process improvement, IT and defect analysis
• Currently supporting transactional organizations in Healthcare & Life
Safety; areas of focus include ICD-10, population health and meaningful
use
• Project Management of software installation and upgrades across sister
organizations
• Consulting in areas of Project Management and IT for organizations such
as The Practice Design Group
• Working with leadership on upgrade progress and milestone completion
• Working with teams to ensure readiness of tasks for install /upgrades
• Usage of Six Sigma and Lean methodologies customized to the needs of
the organization
• Assist clients in throughput and defect analysis with time studies and
data gathering
• Deliver to clients full set of data findings with improvement
recommendations
• Quick Kaizen approach to improvements using 80/20 rule
Tyco- SimplexGrinnell 6 years
District General Manager, Regional Six Sigma Black
Belt, Business Manager
• Over 6 years in various roles supporting the organization in areas of
operations, service, management and Six Sigma
• Worked with Senior management in areas of Six Sigma for company
wide improvements while managing two regions for specific process
improvement
• Worked with Master Black Belts in areas of data mining, charter
development and service initiatives
Advanced Electronic Solutions / Siemens 8 years
Enteprenuer / Aquisition
• Established and grew a security integration business with 2 partners and
sold to Siemens Building Technology in 2000
• Full operations and financial responsibility as well as programming lead
for client base
• Lead organization to financial health and through acquisition
• Continued as a Siemens employee throughout transition to ensure
stability of acquisition
Awards /
Achievements
Professional Experience
Offers expertise in the areas of six sigma and project
management; over 20 years of transactional business analysis
and facilitation of change. Certified Six Sigma black belt and Project
Management Professional with proven ability to gather data and present in a
meaningful format for executive decisions guiding operational direction.
Articulate communicator with excellent organizational and multi-tasking ability.

2. Cherie Durkin, MBA, PMP, Six Sigma Black Belt
610- 308- 8269; cdurkin@sspmconsult.com
Areas of Expertise
Software Implementation and Support
• Over 15 years of software identification, implementation and
technical support using programming and operations expertise
• Some areas of focus for transactional improvements and technical
computer support: life safety, healthcare, security integration,
manufacturing, distribution, club management, printing,
membership management & retail
• Extensive work in areas of conversion, integration and extraction
with clients such as Deborah Heart & Lung Hospital
• Electronic Documement System Implementation
• Liaison between IT and sales/operations for implementation or
system improvements
• Liaison between system user groups, senior leadership and
consultants
• ROI and prioritization of programming projects
• QA of program changes before release for training sessions
• Go live events
• Remote and live training sessions
• One on one coaching
Project Management
Most common Projects completed in the areas of:
• Revenue Loss Analysis
• Quick win cost reductions
• Service delivery and billing improvements
• Customer satisfaction improvements
• Project Margin erosion
• Administrative streamlining
• Lean approach to optimal office layout
• Warehouse 5S for improved organization and flow
• Software Implementation / Training / Support
• Data Analysis / Gathering / Trending
• A/R Collection Improvements
• Operational Process Improvements from Procurement to Installation
• Throughput Analysis
• Process documentation / improvements with teams
Key Competencies
• Effective communicator
• Kaizen facilitator
• Process Improvements
• Data Analysis
• IT software Installation “Go live” management
• IT software support
• Multi-project manager
• PMP ethics
• Management Liaison
• Team Focus
• Affirmative rewards
• High professionalism
• Dealing with Ambiguity
• Team Management
• Project Planning
• Operational Management
• Financial responsibility
Markets
Healthcare
Life Safety
Security Integration
Manufacturing
Distribution
Retail
Member Management
Association Management
Club Management
Investment
Legal