Cherie Durkin has over 20 years of experience in project management, Six Sigma, and business analysis. She holds an MBA from Walden University and a BS in Business and Computer Science. Durkin has worked as a consultant supporting organizations in healthcare, life safety, and other industries. She offers expertise in areas such as software implementation, process improvement, data analysis, and project management.

1. Cherie Durkin, MBA, PMP, Six Sigma Black Belt
610- 308- 8269; cdurkin@sspmconsult.com
Education
Walden University, MBA
2008
Knowledge and Learning
Management
University of South Carolina, BS
Business & Computer Science
• Chosen as a finalist at
Tyco’s Operational
Excellence competition
hosted by Ed Breen 2007
• Six Sigma 3 year Black
Belt program completed
2008
• Completed Master Black
Belt Training 2008
• Finalist at isixsigma’s
yearly national conference
for best start up
deployment 2009
• McAlinden Training 2011
• PMP certification 2015
Consultant –Project Management / Six Sigma - Present
• Over 10 years of supporting organizations in areas of project
management, process improvement, IT and defect analysis
• Currently supporting transactional organizations in Healthcare & Life
Safety; areas of focus include ICD-10, population health and meaningful
use
• Project Management of software installation and upgrades across sister
organizations
• Consulting in areas of Project Management and IT for organizations such
as The Practice Design Group
• Working with leadership on upgrade progress and milestone completion
• Working with teams to ensure readiness of tasks for install /upgrades
• Usage of Six Sigma and Lean methodologies customized to the needs of
the organization
• Assist clients in throughput and defect analysis with time studies and
data gathering
• Deliver to clients full set of data findings with improvement
recommendations
• Quick Kaizen approach to improvements using 80/20 rule
Tyco- SimplexGrinnell 6 years
District General Manager, Regional Six Sigma Black
Belt, Business Manager
• Over 6 years in various roles supporting the organization in areas of
operations, service, management and Six Sigma
• Worked with Senior management in areas of Six Sigma for company
wide improvements while managing two regions for specific process
improvement
• Worked with Master Black Belts in areas of data mining, charter
development and service initiatives
Advanced Electronic Solutions / Siemens 8 years
Enteprenuer / Aquisition
• Established and grew a security integration business with 2 partners and
sold to Siemens Building Technology in 2000
• Full operations and financial responsibility as well as programming lead
for client base
• Lead organization to financial health and through acquisition
• Continued as a Siemens employee throughout transition to ensure
stability of acquisition
Awards /
Achievements
Professional Experience
Offers expertise in the areas of six sigma and project
management; over 20 years of transactional business analysis
and facilitation of change. Certified Six Sigma black belt and Project
Management Professional with proven ability to gather data and present in a
meaningful format for executive decisions guiding operational direction.
Articulate communicator with excellent organizational and multi-tasking ability.

2. Cherie Durkin, MBA, PMP, Six Sigma Black Belt
610- 308- 8269; cdurkin@sspmconsult.com
Areas of Expertise
Software Implementation and Support
• Over 15 years of software identification, implementation and
technical support using programming and operations expertise
• Some areas of focus for transactional improvements and technical
computer support: life safety, healthcare, security integration,
manufacturing, distribution, club management, printing,
membership management & retail
• Extensive work in areas of conversion, integration and extraction
with clients such as Deborah Heart & Lung Hospital
• Electronic Documement System Implementation
• Liaison between IT and sales/operations for implementation or
system improvements
• Liaison between system user groups, senior leadership and
consultants
• ROI and prioritization of programming projects
• QA of program changes before release for training sessions
• Go live events
• Remote and live training sessions
• One on one coaching
Project Management
Most common Projects completed in the areas of:
• Revenue Loss Analysis
• Quick win cost reductions
• Service delivery and billing improvements
• Customer satisfaction improvements
• Project Margin erosion
• Administrative streamlining
• Lean approach to optimal office layout
• Warehouse 5S for improved organization and flow
• Software Implementation / Training / Support
• Data Analysis / Gathering / Trending
• A/R Collection Improvements
• Operational Process Improvements from Procurement to Installation
• Throughput Analysis
• Process documentation / improvements with teams
Key Competencies
• Effective communicator
• Kaizen facilitator
• Process Improvements
• Data Analysis
• IT software Installation “Go live” management
• IT software support
• Multi-project manager
• PMP ethics
• Management Liaison
• Team Focus
• Affirmative rewards
• High professionalism
• Dealing with Ambiguity
• Team Management
• Project Planning
• Operational Management
• Financial responsibility
Markets
Healthcare
Life Safety
Security Integration
Manufacturing
Distribution
Retail
Member Management
Association Management
Club Management
Investment
Legal