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Web based ticketing system Controls Work Flow
Provides Quick Response Allocates Field Technical
Resources In A Timely Manner
 Tracks Customer Technology
Issues
Reporting Function Through
Centralized Channel

 Assists In Development
Customized Preventive
Maintenance Programs
Of
Supports Requests Through
Telephone & E-Mail

ONSITE SUPPORT / COMPLETE
OUTSOURCING
 Onsite support
 Break & Fix
 Critical network infrastructure management
 Desktop & end user support
CLOUD HOSTING AND COMPUTING
 One software application for all users
 Network of computers to run applications
instead of individual units
 Recovery solutions to protect data
 Reduced cost by sharing infrastructure
 No downtime
E-MAIL / EXCHANGE HOSTING
 MS Exchange Hosting
 POP3 E-mail
 Blackberry Mobile E-mail
 Barracuda Spam filter
 Website Hosting
 Database / Contact
Management
WORLD CLASS TBS TEAM
 Highly Trained IT Technicians
 Partners With Your Business
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 Senior Management That Cares
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 Strategic partnerships with Dell, HP, Cisco, Watch
guard and CDW
 Ongoing Staff Development and Training
Respond
24/7 Access
Field Technical
Resources
Advise & Enhance
Resolve
Identify / Contain
Repair Test &
Restore
Support
Maintenance
Programs
Data Back-Up /
Disaster Recovery
Hosting
 Complete outsourcing solution for core technologies
 Microsoft Exchange E-mail & Collaboration Services
 On-site Training and Consultative Customer Seminars
and Analysis
 We invest in your technology – you invest in your core
competencies
 Web-enabled reporting tools for effective program
management
 Assessing your needs
 Planning with you
 Proposing a solution
 Fulfilling your technology solutions
 Supporting your organization
 Expanding services
Advanced Analytical
American Fittings
Buzbee Toys
CCS Funding
Clondalkin Group
Dicerna Pharmaceuticals
Epoch Communications
Frankel Group
Governance Group
Hawk Partners
Hunter Stevens
Massachusetts Adoption
Resource Exchange
Master Cutlery
Millennium Enterprises
National Plastics & Seals
New England Consulting
Partners
Opus Partners
Peak Organization
Remy Cointreau
Schindler Elevator
Stone Turn Group
Tapestry Asset Tiburon
X-Rite

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TBSNetwork Provides IT Outsourcing Support & IT Managed Services

  • 2.
  • 3.  24/7 Help Desk Support  Onsite support / Complete Outsourcing  Cloud Hosting and Computing  E-mail / Exchange Hosting  World Class TBS Team
  • 4. 24/7 HELP DESK SUPPORT Web based ticketing system Controls Work Flow Provides Quick Response Allocates Field Technical Resources In A Timely Manner  Tracks Customer Technology Issues Reporting Function Through Centralized Channel   Assists In Development Customized Preventive Maintenance Programs Of Supports Requests Through Telephone & E-Mail 
  • 5. ONSITE SUPPORT / COMPLETE OUTSOURCING  Onsite support  Break & Fix  Critical network infrastructure management  Desktop & end user support
  • 6. CLOUD HOSTING AND COMPUTING  One software application for all users  Network of computers to run applications instead of individual units  Recovery solutions to protect data  Reduced cost by sharing infrastructure  No downtime
  • 7. E-MAIL / EXCHANGE HOSTING  MS Exchange Hosting  POP3 E-mail  Blackberry Mobile E-mail  Barracuda Spam filter  Website Hosting  Database / Contact Management
  • 8. WORLD CLASS TBS TEAM  Highly Trained IT Technicians  Partners With Your Business  Friendly / Responsive Help-Desk Personnel  Senior Management That Cares
  • 9.
  • 10.  Commercial business focus  More than 500 current clients  World Wide Service  24 hour access, 7 days a week, 365 days a year  Strategic partnerships with Dell, HP, Cisco, Watch guard and CDW  Ongoing Staff Development and Training
  • 11. Respond 24/7 Access Field Technical Resources Advise & Enhance Resolve Identify / Contain Repair Test & Restore Support Maintenance Programs Data Back-Up / Disaster Recovery Hosting
  • 12.
  • 13.  Complete outsourcing solution for core technologies  Microsoft Exchange E-mail & Collaboration Services  On-site Training and Consultative Customer Seminars and Analysis  We invest in your technology – you invest in your core competencies  Web-enabled reporting tools for effective program management
  • 14.
  • 15.
  • 16.  Assessing your needs  Planning with you  Proposing a solution  Fulfilling your technology solutions  Supporting your organization  Expanding services
  • 17. Advanced Analytical American Fittings Buzbee Toys CCS Funding Clondalkin Group Dicerna Pharmaceuticals Epoch Communications Frankel Group Governance Group Hawk Partners Hunter Stevens Massachusetts Adoption Resource Exchange Master Cutlery Millennium Enterprises National Plastics & Seals New England Consulting Partners Opus Partners Peak Organization Remy Cointreau Schindler Elevator Stone Turn Group Tapestry Asset Tiburon X-Rite                        www.tbsnetworks.net helpdesk@.tbsnetworks.net
  • 18. •Capabilities & Expertise •Technology Know How •Value-added Programs
  • 19. TBS Data Center Map Chicago Data Center Zurich Switzerland Data Center Barracuda Offsite Backup Mt Laurel Data Center
  • 20.  Support: helpdesk@tbsnetworks.net  General Inquiries:info@tbsnetworks.net  Website: www.tbsnetworks.net 3000 Atrium Way Suite 108 Mt Laurel, NJ 08054  US: +1 (800)-719-8324 UK: +44-2033182006 Europe: +31-202170205 helpdesk@.tbsnetworks.netwww.tbsnetworks.net