Though it might seem cost-effective in the beginning, hiring the wrong contractors could turn out to be extremely expensive in the long run.
Without proper screening of contractors, you could be hiring unqualified, uninsured and unsafe workers. This may lead to an accident occurring at the worksite, which could lead to a string of problems and uncertain legal and economic consequences.
Join us for a live webinar on Investing in contractor qualification and management to learn more about:
Assessing the economic value of contractor qualification and management solution
Business conditions that make contractor qualification an imperative for many businesses, including the expected costs associated
Potential direct and indirect costs of “doing nothing”
How to outsource contractor qualification to a vendor
Though it might seem cost-effective in the beginning, hiring the wrong contractors could turn out to be extremely expensive in the long run. Without proper screening of contractors, you could be hiring unqualified, uninsured, and unsafe workers. This may lead to an accident occurring at the work site which could lead to a string of problems and uncertain legal and economic consequences.
Presentation highlights:
- Assessing the economic value of contractor qualification and management solution
- Business conditions that make contractor qualification an imperative for many businesses, including the expected costs associated
- Potential direct and indirect costs of “doing nothing”
- How to outsource contractor qualification to a vendor
Pay Now or Pay Later: The Case for Investing in Contractor Qualification & Ma...browzcompliance
Though it might seem cost-effective in the beginning, hiring the wrong contractors could turn out to be extremely expensive in the long run.
Without proper screening of contractors, you could be hiring unqualified, uninsured, and unsafe workers. This may lead to an accident occurring at the worksite which could lead to a string of problems and uncertain legal and economic consequences.
This insightful presentation provides insights into:
- Assessing the economic value of contractor qualification and management solution
- Business conditions that make contractor qualification an imperative for many businesses, including the expected costs associated
- Potential direct and indirect costs of “doing nothing”
- How to outsource contractor qualification to a vendor
The state of Georgia is a valued Computer Aid, Inc. (CAI) customer who is seeing great success with both APO and PPM. From their Director of Enterprise Governance and Planning,
"The CAI solution provides a governance layer of process discipline, best practices, and predictive analysis to reduce risk and improve project success, regardless of the PPM tool used by agency project teams."
Whether you’re still on paper (or using a system so inefficient that you might as well be on paper), a successful enrollment is the catalyst to a sustainable benefit strategy. Accurate data, ease of use, employee adoption and increased participation – all results of a custom, digital enrollment process.
You know by now online enrollment would be more efficient than slogging through paper forms for another year. So why haven’t you made the switch?
The First Mile - Single Family Loan Document Processing in 37 MinutesBuddha Logic
Charles Weidman, President & CEO of Buddha Logic discusses their recent ECM implementation with Brian Mueller, CHFA Manager - Integrated Records Management.
The document discusses Pinnacle Advisors' asset allocation process for its client, Insure-Rite. It currently lacks focus and requires too many iterations, inhibiting understanding and introducing errors. Opportunities exist to streamline the process by removing iterations through adding a query process upfront. This would reduce slack time by 3-5 days, allow analyst time to be used elsewhere, and provide recommendations to the client faster. Challenges include gaining Managing Director buy-in and resistance to change.
The document discusses benefit administration services provided by Benefit Express. It includes:
1) Testimonials from Lauren Nichols and Anne Burkett of Benefit Express discussing onboarding, communications, eligibility management and automating enrollment processes.
2) Suggestions for automating enrollment steps, handling late enrollments, and leveraging brokers and vendors for benefit questions and technology setup.
3) An overview of Benefit Express' implementation process including providing data, change management, and going live after open enrollment.
4) Details on Benefit Express' full service outsourcing options, enhanced security, efficiencies, and communications capabilities.
TEM for Healthcare: The Cure for IT BudgetsValicom
TEM solutions can help healthcare organizations manage their large and growing telecom expenses more efficiently. Valicom provides flexible TEM options including invoice processing, cost allocation, and optimization tools to help clients gain visibility and control over telecom costs. For one healthcare system client, Valicom helped standardize processes across locations, provide invoice processing and bill pay services, and increase cost transparency between departments, resulting in improved telecom expense management.
Though it might seem cost-effective in the beginning, hiring the wrong contractors could turn out to be extremely expensive in the long run. Without proper screening of contractors, you could be hiring unqualified, uninsured, and unsafe workers. This may lead to an accident occurring at the work site which could lead to a string of problems and uncertain legal and economic consequences.
Presentation highlights:
- Assessing the economic value of contractor qualification and management solution
- Business conditions that make contractor qualification an imperative for many businesses, including the expected costs associated
- Potential direct and indirect costs of “doing nothing”
- How to outsource contractor qualification to a vendor
Pay Now or Pay Later: The Case for Investing in Contractor Qualification & Ma...browzcompliance
Though it might seem cost-effective in the beginning, hiring the wrong contractors could turn out to be extremely expensive in the long run.
Without proper screening of contractors, you could be hiring unqualified, uninsured, and unsafe workers. This may lead to an accident occurring at the worksite which could lead to a string of problems and uncertain legal and economic consequences.
This insightful presentation provides insights into:
- Assessing the economic value of contractor qualification and management solution
- Business conditions that make contractor qualification an imperative for many businesses, including the expected costs associated
- Potential direct and indirect costs of “doing nothing”
- How to outsource contractor qualification to a vendor
The state of Georgia is a valued Computer Aid, Inc. (CAI) customer who is seeing great success with both APO and PPM. From their Director of Enterprise Governance and Planning,
"The CAI solution provides a governance layer of process discipline, best practices, and predictive analysis to reduce risk and improve project success, regardless of the PPM tool used by agency project teams."
Whether you’re still on paper (or using a system so inefficient that you might as well be on paper), a successful enrollment is the catalyst to a sustainable benefit strategy. Accurate data, ease of use, employee adoption and increased participation – all results of a custom, digital enrollment process.
You know by now online enrollment would be more efficient than slogging through paper forms for another year. So why haven’t you made the switch?
The First Mile - Single Family Loan Document Processing in 37 MinutesBuddha Logic
Charles Weidman, President & CEO of Buddha Logic discusses their recent ECM implementation with Brian Mueller, CHFA Manager - Integrated Records Management.
The document discusses Pinnacle Advisors' asset allocation process for its client, Insure-Rite. It currently lacks focus and requires too many iterations, inhibiting understanding and introducing errors. Opportunities exist to streamline the process by removing iterations through adding a query process upfront. This would reduce slack time by 3-5 days, allow analyst time to be used elsewhere, and provide recommendations to the client faster. Challenges include gaining Managing Director buy-in and resistance to change.
The document discusses benefit administration services provided by Benefit Express. It includes:
1) Testimonials from Lauren Nichols and Anne Burkett of Benefit Express discussing onboarding, communications, eligibility management and automating enrollment processes.
2) Suggestions for automating enrollment steps, handling late enrollments, and leveraging brokers and vendors for benefit questions and technology setup.
3) An overview of Benefit Express' implementation process including providing data, change management, and going live after open enrollment.
4) Details on Benefit Express' full service outsourcing options, enhanced security, efficiencies, and communications capabilities.
TEM for Healthcare: The Cure for IT BudgetsValicom
TEM solutions can help healthcare organizations manage their large and growing telecom expenses more efficiently. Valicom provides flexible TEM options including invoice processing, cost allocation, and optimization tools to help clients gain visibility and control over telecom costs. For one healthcare system client, Valicom helped standardize processes across locations, provide invoice processing and bill pay services, and increase cost transparency between departments, resulting in improved telecom expense management.
The document discusses how technology can help non-profits and social services organizations measure outcomes through the use of tools like the Results Scorecard module in Efforts to Outcomes software, which allows organizations to collect and analyze performance data, monitor outcomes, and make data-driven decisions to improve programs and better serve clients. It also provides an overview of implementing an outcomes-focused performance management system using these tools and outlines the key steps in the implementation process and timeline.
Procuring a wide area network is a complex process. Depending on the carrier sales force has many short-comings. Using an independent specialist to manage the procurement process will save you time and money. This PPR gives you an overview.
How Nisa Retail improve service & cut costs through APMIntechnica
Find out how Nisa Retail cuts support costs and boosts long-term client retention with IT performance experts Intechnica, through using Compuware dynaTrace APM.
When you have your supporter data hosted in the Cloud, you can be confident your most important donor information is secure and allows you to access information from any web based device.
Let the modern day way of accessing data give you access to fundraising tools wherever and whenever you need it. If you’re not up to date with what being on the Cloud means for your organisation this is a must attend session for you.
The document summarizes the key risks, plans, and processes for a construction project. It identifies the top risks as schedule, safety, security, and cost inflation. It evaluates the project's quality, decisions making, resources, and management processes. Specific areas for improvement and things currently working well are also highlighted to ensure the project stays on track.
Vendor Management Systems Best Practicesjeffmonaghan
The document discusses best practices for implementing and using a vendor management system (VMS) to manage contingent or contract labor. It notes that 11% of the US workforce are contract employees, and that a VMS can help companies address issues like not knowing spending and numbers of vendors, administrative burdens, and legal risks. However, many companies are unsatisfied with their VMS. The document recommends best practices like including all stakeholders in planning, allowing good communication, prioritizing quality, and tracking performance. It offers a free whitepaper with more details on successful VMS implementation.
Procurement Leaders Forum 2010 - Berkshire Bank - From Concept to ControlCoupa Software
Berkshire Bank implemented an e-procurement system to gain control over its spending. The system provided visibility into 100% of the bank's indirect spending. It automated processes to reduce administrative costs and enable strategic purchasing initiatives to lower costs. Control over spending increased through real-time approval of purchases via email and adherence to preferred vendors. This allowed the bank to save 5-20% on every dollar under management and reduce total purchasing costs by 25%.
This session reviews the core access Risks in PeopleSoft, covering Financials, Campus Solutions and HCM. SmartERP covers combinations of access that may create Segregation of Duty violations and the threat related to Users and Third Parties that have too much access. This session also highlights the types of remediation and paths to success in both Complying with Legislation and securing critical Educational related data. Examples include, securing Course and Degree processes, GL Updates and building controls around Student Financials.
This document discusses technical debt, which is an analogy used to describe the consequences of poor software development practices that result in poor design, coding, and testing. Taking on technical debt can allow projects to be completed more quickly initially, but it often leads to downstream issues like difficulty changing or adding new features. The document recommends adopting prudent approaches like acknowledging when technical debt is taken on, having plans to repay it, using practices like test-driven development, refactoring, and making code visible to stakeholders to help reduce technical debt over time.
ITAM US 2017 Building Agility into your ITAM Program Martin Thompson
The document outlines presentations from The ITAM Review US Conference 2017 on topics related to building agility into IT asset management programs. Some key topics discussed include the impact of digital business, what DevOps and agile ITAM are, comparing agile and DevOps processes, metrics to measure agile programs, supporting security, and achieving hardware and cloud agility. The document provides information on how organizations can adapt ITAM practices to keep pace with business needs and accelerate processes through more flexible and responsive approaches.
Cynergies is an IT staffing and consulting firm that offers flexible solutions to meet critical staffing needs. They leverage a vast network of resources and proven processes to help clients operate without interruption and achieve goals. Cynergies provides technical specialists across various areas including application development, enterprise integration, IT operations, security, and packaged solutions. They aim to be the practical alternative to both large national firms and niche firms.
This document discusses the benefits of conducting a routine "Effectiveness Review" of a company's business processes, systems, culture and training. An Effectiveness Review conducted by CCG can help identify problems, improve operations, accelerate growth and provide peace of mind. Key benefits include eliminating redundancies, enhancing efficiency, integrating systems and increasing ROI on software. The process involves examining the company's database configuration, automation level, data quality and business processes. CCG then provides a report with recommendations and helps design an implementation roadmap. Client testimonials indicate increased efficiency, improved buy-in and utilization of additional software modules through this process.
Cherie Durkin has over 20 years of experience in project management, Six Sigma, and business analysis. She holds an MBA from Walden University and a BS in Business and Computer Science. Durkin has worked as a consultant supporting organizations in healthcare, life safety, and other industries. She offers expertise in areas such as software implementation, process improvement, data analysis, and project management.
Guardian Group, a leading Caribbean insurance organization with 170 years of experience serving 21 countries, faced challenges with manual and inflexible internal processes that led to higher costs, errors, and inconsistent data. Through a partnership with Sutherland, Guardian implemented a suite of cloud-based solutions that reduced manual efforts by 25%, claims processing by 20%, and made necessary forms 100% accessible online, improving efficiency and the customer experience while maintaining legacy applications.
An Enterprise Resource Planning (ERP) system can help you extract value from your business. A successful system can provide insight for decision making, opportunities for efficiencies, assist with controlling processes, and provide business agility.
RoboDocs is a document preparation company based in Newport Beach, California that has been in business since 1997. They have completed over 46,000 document packages totaling over $70 billion in commercial real estate transactions. RoboDocs offers a hybrid solution that utilizes artificial intelligence, proprietary software, and attorney/paralegal review to provide a customizable, cost effective, and fast document preparation process.
The document discusses strategies for self-service and automation in customer service. It defines key terms like self-service, automation, and self-healing. It outlines different customer segments and their needs. Challenges and requirements for implementing self-service and automation are presented. Benefits and examples of successful implementations are provided. The document concludes with a question and answer section on upcoming local HDI chapter events.
On-demand services provide flexibility in scaling resources up or down depending on business needs. They allow companies to access additional resources quickly and easily when needed, and scale back when not. On-demand services are becoming an increasingly popular enterprise model as they offer a lower-cost, pay-as-you-go alternative to traditional staffing models.
Cloud and SaaS (Software as a Service) terms are not new. But, still businesses are contemplating about moving into cloud.This presentation is an attempt to weigh the pros and cons for SaaS for businesses.
This presentation talks about how to scale up the local CA practice to global standards. Technology, Knowledge and experience are with us, lets use them well so that we can go Global and achieve a better sense of professional satisfaction.
The document discusses how technology can help non-profits and social services organizations measure outcomes through the use of tools like the Results Scorecard module in Efforts to Outcomes software, which allows organizations to collect and analyze performance data, monitor outcomes, and make data-driven decisions to improve programs and better serve clients. It also provides an overview of implementing an outcomes-focused performance management system using these tools and outlines the key steps in the implementation process and timeline.
Procuring a wide area network is a complex process. Depending on the carrier sales force has many short-comings. Using an independent specialist to manage the procurement process will save you time and money. This PPR gives you an overview.
How Nisa Retail improve service & cut costs through APMIntechnica
Find out how Nisa Retail cuts support costs and boosts long-term client retention with IT performance experts Intechnica, through using Compuware dynaTrace APM.
When you have your supporter data hosted in the Cloud, you can be confident your most important donor information is secure and allows you to access information from any web based device.
Let the modern day way of accessing data give you access to fundraising tools wherever and whenever you need it. If you’re not up to date with what being on the Cloud means for your organisation this is a must attend session for you.
The document summarizes the key risks, plans, and processes for a construction project. It identifies the top risks as schedule, safety, security, and cost inflation. It evaluates the project's quality, decisions making, resources, and management processes. Specific areas for improvement and things currently working well are also highlighted to ensure the project stays on track.
Vendor Management Systems Best Practicesjeffmonaghan
The document discusses best practices for implementing and using a vendor management system (VMS) to manage contingent or contract labor. It notes that 11% of the US workforce are contract employees, and that a VMS can help companies address issues like not knowing spending and numbers of vendors, administrative burdens, and legal risks. However, many companies are unsatisfied with their VMS. The document recommends best practices like including all stakeholders in planning, allowing good communication, prioritizing quality, and tracking performance. It offers a free whitepaper with more details on successful VMS implementation.
Procurement Leaders Forum 2010 - Berkshire Bank - From Concept to ControlCoupa Software
Berkshire Bank implemented an e-procurement system to gain control over its spending. The system provided visibility into 100% of the bank's indirect spending. It automated processes to reduce administrative costs and enable strategic purchasing initiatives to lower costs. Control over spending increased through real-time approval of purchases via email and adherence to preferred vendors. This allowed the bank to save 5-20% on every dollar under management and reduce total purchasing costs by 25%.
This session reviews the core access Risks in PeopleSoft, covering Financials, Campus Solutions and HCM. SmartERP covers combinations of access that may create Segregation of Duty violations and the threat related to Users and Third Parties that have too much access. This session also highlights the types of remediation and paths to success in both Complying with Legislation and securing critical Educational related data. Examples include, securing Course and Degree processes, GL Updates and building controls around Student Financials.
This document discusses technical debt, which is an analogy used to describe the consequences of poor software development practices that result in poor design, coding, and testing. Taking on technical debt can allow projects to be completed more quickly initially, but it often leads to downstream issues like difficulty changing or adding new features. The document recommends adopting prudent approaches like acknowledging when technical debt is taken on, having plans to repay it, using practices like test-driven development, refactoring, and making code visible to stakeholders to help reduce technical debt over time.
ITAM US 2017 Building Agility into your ITAM Program Martin Thompson
The document outlines presentations from The ITAM Review US Conference 2017 on topics related to building agility into IT asset management programs. Some key topics discussed include the impact of digital business, what DevOps and agile ITAM are, comparing agile and DevOps processes, metrics to measure agile programs, supporting security, and achieving hardware and cloud agility. The document provides information on how organizations can adapt ITAM practices to keep pace with business needs and accelerate processes through more flexible and responsive approaches.
Cynergies is an IT staffing and consulting firm that offers flexible solutions to meet critical staffing needs. They leverage a vast network of resources and proven processes to help clients operate without interruption and achieve goals. Cynergies provides technical specialists across various areas including application development, enterprise integration, IT operations, security, and packaged solutions. They aim to be the practical alternative to both large national firms and niche firms.
This document discusses the benefits of conducting a routine "Effectiveness Review" of a company's business processes, systems, culture and training. An Effectiveness Review conducted by CCG can help identify problems, improve operations, accelerate growth and provide peace of mind. Key benefits include eliminating redundancies, enhancing efficiency, integrating systems and increasing ROI on software. The process involves examining the company's database configuration, automation level, data quality and business processes. CCG then provides a report with recommendations and helps design an implementation roadmap. Client testimonials indicate increased efficiency, improved buy-in and utilization of additional software modules through this process.
Cherie Durkin has over 20 years of experience in project management, Six Sigma, and business analysis. She holds an MBA from Walden University and a BS in Business and Computer Science. Durkin has worked as a consultant supporting organizations in healthcare, life safety, and other industries. She offers expertise in areas such as software implementation, process improvement, data analysis, and project management.
Guardian Group, a leading Caribbean insurance organization with 170 years of experience serving 21 countries, faced challenges with manual and inflexible internal processes that led to higher costs, errors, and inconsistent data. Through a partnership with Sutherland, Guardian implemented a suite of cloud-based solutions that reduced manual efforts by 25%, claims processing by 20%, and made necessary forms 100% accessible online, improving efficiency and the customer experience while maintaining legacy applications.
An Enterprise Resource Planning (ERP) system can help you extract value from your business. A successful system can provide insight for decision making, opportunities for efficiencies, assist with controlling processes, and provide business agility.
RoboDocs is a document preparation company based in Newport Beach, California that has been in business since 1997. They have completed over 46,000 document packages totaling over $70 billion in commercial real estate transactions. RoboDocs offers a hybrid solution that utilizes artificial intelligence, proprietary software, and attorney/paralegal review to provide a customizable, cost effective, and fast document preparation process.
The document discusses strategies for self-service and automation in customer service. It defines key terms like self-service, automation, and self-healing. It outlines different customer segments and their needs. Challenges and requirements for implementing self-service and automation are presented. Benefits and examples of successful implementations are provided. The document concludes with a question and answer section on upcoming local HDI chapter events.
On-demand services provide flexibility in scaling resources up or down depending on business needs. They allow companies to access additional resources quickly and easily when needed, and scale back when not. On-demand services are becoming an increasingly popular enterprise model as they offer a lower-cost, pay-as-you-go alternative to traditional staffing models.
Cloud and SaaS (Software as a Service) terms are not new. But, still businesses are contemplating about moving into cloud.This presentation is an attempt to weigh the pros and cons for SaaS for businesses.
This presentation talks about how to scale up the local CA practice to global standards. Technology, Knowledge and experience are with us, lets use them well so that we can go Global and achieve a better sense of professional satisfaction.
This document discusses accounts payable automation solutions from Canon and SmartERP. It highlights the benefits of automating AP processes such as reduced errors, improved control and transparency, and increased resource utilization. The solution involves scanning or receiving invoices, extracting data, verifying information, and routing invoices through an approval workflow. Public Electric Power Transmission Company is presented as a customer case study that sought to replace multiple technologies with a single automated AP solution for improved efficiency.
CanopyHR offers employment life cycle solutions to meet your business needs. With the most comprehensive Human Resource Management System in the mid market today, backed by industry experts and professionals, CanopyHR can help you manage your most important assets - "Your Employees!"
This presentation covers examines the business management side of law firms, including metrics for law firm marketing, law firm technology spending and law firm profitability. It is broken into the following sections:
- Six Numbers Law Firm Stakeholders Should Know
- Investing time in your law firm
- Law practice vs. Law firm business
- Developing a roadmap
- Evaluating Clients
- Working within your budget constraints
With increased outsourcing of critical business functions it is more critical than ever to assess the risks posed by outside vendors and manage the ongoing relationship. In fact, regulators and auditors are focusing more and more on how vendors and contracts are managed and maintained by institutions. While vendor management is a “must-do” to satisfy financial industry regulatory requirements, it can also serve as a strategic initiative that can create a better run institution. Vendor Management can also be used as a way to improve efficiency, financial management, and profitability by reducing expenses and minimizing risk. Learn more at: www.nafcu.org/quantivate
Data-Driven Risk Assessment for Litigators and Transactional Lawyers - Connie...Daniel W. Linna Jr.
ABA Business Law Section Meeting, New Orleans, April 8, 2017
Data is useful only if you can act on it. This program will help you develop data plans and capture "small data" tailored to your organization’s needs. We will also introduce tools that will help move you from ad hoc, anecdote-driven decision making to methodical, data-driven decision making.
Speakers:
Connie Brenton, Senior Director of Legal Operations for NetApp
Daniel W. Linna, Jr., Professor of Law and Director of Legal RnD – The Center for Legal Services Innovation at Michigan State University College of Law
Jamie May, Associate General Counsel, University Hospitals Health System
Reducing Costs Through Document Automation for a More Efficient Workplacedclsocialmedia
The document discusses how CVISION Technologies provides document automation solutions to help organizations reduce costs through more efficient document processing. It outlines challenges organizations face with document storage and processing. CVISION offers technologies like OCR, compression, and automated data extraction from forms to help address these challenges. Case studies show how CVISION solutions helped clients achieve accurate automated processing of invoices and tax forms, reducing labor costs and realizing a return on investment within months.
Maximize ROI of Insurance Digital Transformation Initiatives with Proven Data...Precisely
Many insurance carriers are transforming the way they do business by deploying new software technologies, migrating data and services to the cloud, and leveraging artificial intelligence (AI) to speed decision-making. Data is at the heart of all these initiatives, and it has a direct impact on success or failure. When that data is integrated into upstream or downstream processes, it can also have a broader impact on the operational, analytical, and compliance needs of the organization. The traditional, and often ad-hoc, tools and processes that organizations employ to support data quality, data integrity, transaction reconciliation, and exception management are often inadequate. They do not provide the speed, technical agility, and intelligence demanded by digital transformation initiatives.
Join us to explore proven methods of how insurance carriers are maximizing ROI and minimizing the time-to-value of digital transformation initiatives by:
• Aligning data governance with organizational and project objectives to reduce implementation effort and duration
• Leveraging automated controls for data quality, including balance and reconciliation of data in motion to avoid operational disruptions and maintain regulatory compliance
• Increasing efficiency and capability through centralized data integrity solution
Collaborating to Achieve Seamless Source to Pay in 2017Aria McGuinness
Procurement and sourcing continue to evolve into a strategic function within the enterprise and today’s teams oversee everything from supplier sourcing, contract negotiations, supplier relationship management and compliance. Best-in-class teams now drive successful business outcomes by collaborating closely with the lines of business and leveraging transparency to tie projects to business impact. Companies looking to manage more strategic spend quickly realize that effective collaboration is key to more efficient and effective source to pay processes and outcomes.
Attend this webinar to find how your sourcing and procurement teams can leverage new age collaboration to achieve seamless, connected and impactful source to pay processes in 2017.
Learn about:
-Embedding collaboration across source to pay processes and improve performance
-Predicting business impact before project investment to prioritize spend
-Championing quality of spend and supplier-led innovation
-Collaborating across the enterprise and supplier network to really transform the enterprise
Collaborating to Achieve Seamless Source to Pay in 2017Tradeshift
Procurement and sourcing continue to evolve into a strategic function within the enterprise and today’s teams oversee everything from supplier sourcing, contract negotiations, supplier relationship management and compliance. Best-in-class teams now drive successful business outcomes by collaborating closely with the lines of business and leveraging transparency to tie projects to business impact. Companies looking to manage more strategic spend quickly realize that effective collaboration is key to more efficient and effective source to pay processes and outcomes.
Attend this webinar to find how your sourcing and procurement teams can leverage new age collaboration to achieve seamless, connected and impactful source to pay processes in 2017.
Learn about:
-Embedding collaboration across source to pay processes and improve performance
-Predicting business impact before project investment to prioritize spend
-Championing quality of spend and supplier-led innovation
-Collaborating across the enterprise and supplier network to really transform the enterprise
Allied Consulting slide deck presenting opportunities for collaboration between technology and consulting firms. The deck talks about opportunities in Marketing, Sales, Supply chain optimization, HCM, and technology management.
More details on
http://www.alliedc.com/partnerships
BrixPoint SharePoint Experts: Compliance for Banking and Capital Markets in ...BrixPoint
This document discusses challenges facing financial institutions including demands for more complex technology from consumers, loss of customer loyalty, and cost and margin pressures. It proposes addressing these challenges by taking advantage of mobility, social media, cloud computing and analytics to improve customer acquisition and retention, optimize costs and operations, and better manage risks and business performance. Specific benefits mentioned include reducing costs, improving productivity, gaining insights from data, and enhancing compliance, risk management and customer service.
The document discusses how general counsel can take control of legal functions in companies. It recommends that general counsel demonstrate value to the business, drive to reduce legal spend, and take responsibility for additional functions like compliance and risk management. To take control, general counsel must focus on people, technology, and process - ensuring the right level of internal and external resources are used, analyzing work patterns for efficiency, and selecting options suitable for the business. This involves using a range of resourcing options, adopting technologies that improve work quality and processes, and developing policies and procedures to continuously improve legal service delivery.
Infortecor Solutions is a BPO company established in 1996 with 50 employees. They provide training, consultancy, development, and BPO projects. They have infrastructure including 100% power backup, training rooms, workspaces, and reception space. They undertake various BPO projects like data entry, form filling, and conversion projects. They have a recruitment process involving advertising, screening, interviews, and training. Performance is managed through a balanced scorecard. They are committed to delivering measurable benefits to clients through a strategic partnership, domain expertise, and robust quality systems.
Key Considerations When Choosing Cloud-Based SoftwareKareo
Practice Management software is a critical component of any medical billing company. As technology continues to advance, 'cloud-based’ is being touted more than ever. Join us as we take a deeper look at what a cloud-based solution can offer your business, discuss the key features and benefits of transitioning to the cloud, how to ensure that you have the support needed for a smooth transition, and the data security red flags you should be looking out for.
Rezorce xchange - Staffing Optimization Solution - Making a Difference to St...narendrakv
The document describes a staffing optimization solution called Rezorce Xchange that aims to reduce talent costs, increase recruitment pools, streamline processes, and eliminate direct recruitment costs for businesses. It connects businesses to a network of vendors and talent pools worldwide while standardizing processes. Key features include guaranteed best rates, managing contractor costs, reducing interview times, identifying hidden talent, vendor consolidation, and enabling HR to add more value.
Rezorce xchange - New Generation Staffing Solutionsnarendrakv
The document describes a staffing optimization solution called Rezorce Xchange that aims to reduce talent costs, increase recruitment pools, streamline processes, and eliminate direct recruitment costs for businesses. It connects businesses to a network of vendors and talent pools worldwide while offering features like best rate guarantees, manage contractor costs, reduce interview time, and identify hidden talent. The solution provides analytics dashboards, a common workflow, and partnerships with large staffing companies to optimize staffing operations.
As corporations rely more and more on their supply chains to support product innovation and work efficiency and productivity, the role of procurement organizations has evolved from simply delivering cost savings to improving supplier performance, monitoring contracts, and proactively managing supply chain risk.
Similar to Pay Now or Pay Later -The Case for Investing in Contractor Prequalification and Management (20)
11 Tips for Implementing a Contractor Management Systembrowzcompliance
The use of contractors can be both a great opportunity and a challenge. Contractors and suppliers bring specialization of skills and equipment. However, they can also bring risk to the companies that employ them. More and more companies are seeing the need for prequalifying contractors and suppliers. This could include verifying insurance requirements and tracking safety trends, to ensuring social responsibility and financial health.
Identifying risk and protecting your company brand are key considerations when managing your supply chain. Contractors and suppliers bring specialization, but they also bring risk to your organization. BROWZ has over 17 years of experience developing and implementing supplier pre-qualification programs for the world’s largest organizations. We’ve seen the elements of a successful program.
How to Evaluate the Safety Performance of Contractors Using leading & lagging...browzcompliance
Join BROWZ for a webinar discussing using both lagging and leading indicators to evaluate the safety performance of contractors. We will be discussing how to track a contractor’s safety statistics and OSHA/MSHA violations, auditing safety programs, and also performing safety management systems assessments.
Making the case for contractor management - Examining the safety benefits of ...browzcompliance
This document summarizes research on the safety benefits of third-party contractor management systems. It finds that contractors registered with BROWZ, a third-party management system, significantly outperform national safety averages. BROWZ contractors see greater reductions in total recordable rates, days away rates, and lost work rates the longer they remain registered. The document also outlines best practices in contractor management uncovered by interviews with 14 organizations, including prequalification, pre-job risk assessment, training and monitoring contractors. It concludes by noting common challenges such as lack of oversight of subcontractor safety and recommendations to address them.
The document summarizes a panel discussion between Disney, Xcel Energy, and Martin Marietta about contractor management. The panelists discussed why contractor prequalification and management are important, challenges they face, lessons they have learned, and success stories. The panel was moderated by BROWZ to promote their contractor management software.
Contractor Safety Beyond Compliance - Modeling OSHA’s recommended best practi...browzcompliance
This document discusses OSHA's recommended best practices for contractor management based on a safety and health management system approach. It outlines OSHA's 7 core elements for an effective safety program - management leadership, worker participation, hazard identification, hazard prevention and control, training, program evaluation, and communication. The presentation provides an example of how these elements could be used to develop assessment questions to evaluate contractors' safety programs and ensure they meet best practices. Implementing these practices helps protect all workers on a job site.
Journey to Safety Excellence – Tagline or Tangible Resource?browzcompliance
In 2014, the National Safety Council kicked off an initiative called “The Journey to Safety Excellence,” a result of the Council’s understanding that many small to medium sized companies do not have the same safety resources and networking capabilities as larger corporations.
To that end, the Council put together free assessment tools, resource information and a networking structure that smaller companies could utilize at no cost — so they could start down their own path of safety excellence. In this presentation, attendees will learn how businesses of many types can benefit in utilizing the free resources.
This webinar takes the audience through the steps of continuous safety process improvement, and talks through a real-life scenario of how a company could utilize each aspect of the Journey to Safety Excellence resources.
To join or learn more about The Journey to Safety Excellence, visit: http://www.nsc.org/Measure/Pages/journey-to-safety-excellence.aspx.
This document discusses OSHA's recommended best practices for contractor management based on its guidelines for safety and health management systems. It outlines OSHA's 7 core elements for an effective safety program: management leadership, worker participation, hazard identification and assessment, hazard prevention and control, education and training, program evaluation and improvement, and communication. The presentation argues that these elements can be used as protocols for contractor vetting to assess safety performance, culture, and management systems beyond mere compliance. Examples of assessment questions are provided for each element to illustrate how the guidelines could inform evaluations of supply chain contractors.
The document summarizes a discussion between BNSF Railway and BROWZ on improving contractor management and mitigating supplier risk. It includes an agenda that covers introducing the presenters, overseeing BNSF's supplier safety program, raising standards for supplier risk management, implementing the BROWZ system in contracting, reviewing metrics, collaborating with suppliers, and offering advice. The presentation aims to enhance contractor oversight and safety.
How to Evaluate the Safety Performance of Contractorsbrowzcompliance
This document discusses evaluating the safety performance of contractors. It notes that lagging indicators like OSHA logs only show past performance, while leading indicators can predict future safety. The BROWZ OneView system allows tracking various leading indicators for each contractor, helping choose safe contractors. It also describes BROWZ's contractor safety assessment program which audits contractors' safety programs and management systems, providing a standardized evaluation to improve contractor safety.
Reasons for Supplier Prequalification Failurebrowzcompliance
The document discusses reasons for supplier prequalification failure and ways to succeed. The top 10 reasons for failure are: 1) lack of leadership commitment, 2) not understanding internal stakeholder needs, 3) ineffective communication, 4) lack of supply chain buy-in, 5) poorly defined or inappropriate standards, 6) poor enforcement, 7) contractor/supplier refusal, 8) lack of sophisticated technology, 9) underestimating the need for administrative support, and 10) static compliance management. The document presents on reasons for supplier prequalification failure and strategies for success.
How to Evaluate your Supply Chain Down to the Employee Levelbrowzcompliance
This document outlines a presentation about managing contractor qualifications within a supply chain. It discusses how the BROWZ platform allows companies to track contractor training, monitor time and attendance, and ensure employees meet safety requirements. The presentation includes a case study of how a company called Global Industries uses BROWZ to qualify contractors and know who is onsite at their facilities. It then demonstrates BROWZ's features through a live demo where a supplier schedules one of its employees, Tom Lewis, for a job at Global Industries to show how qualifications can be managed across organizations.
How to Prequalify and Manage Your Contractors, Suppliers, and Vendorsbrowzcompliance
This document summarizes a webinar about managing contractors and evaluating their safety performance using the BROWZ platform. It discusses why managing contractors is important, the results that can be expected, and an overview of the BROWZ solution. The webinar agenda includes discussing why managing contractors is important, results that can be achieved, an overview of BROWZ, examples of assessment data provided in BROWZ, and a live demo of the BROWZ OneView platform.
An Overview of OSHA Regulations and Safety Program Audits at BROWZbrowzcompliance
During this webinar we’ll discuss the topic of written safety programs, and the level of program detail that your client and regulators are expecting. We will give a regulatory overview, and provide information on how to read an OSHA standard. We will also show you the level of detail we will provide if your program is deficient. Lastly, we will provide you with recommendation options for assistance on program improvement.
We believe the content of the webinar will answer questions you may have about the SURE Audit process, and put you on a path for a successful audit.
What we'll cover:
• About BROWZ auditing & supply chain qualification
• Uploading written safety programs
• Regulatory overview
• How to read an OSHA standard
• BROWZ audit results
• Resources for written safety programs
• Q&A
Reasons for Supplier Prequalification Failurebrowzcompliance
Driven by global and regional economic development, strategic management of the supply chain continues gaining attention as a contributor to competitive advantage. In today’s marketplace, competition has moved from “among organizations” to “between supply chains”. As companies increase their dependence on their suppliers so does their risk exposure. As a result, supplier selection and management are a strategic necessity for organizations, and prequalification programs have become a cornerstone of supply chain risk management.
BROWZ helps you identify risk in your supply chain, prequalify and continually monitor the partners you hire, manage employee-level data on your suppliers, conduct safety auditing, and source new suppliers.
What is life like before and after implementing BROWZ?
[Webinar] Contractor Management: What is the Return on Investment (ROI)?browzcompliance
This webinar will outline a process for assessing the economic value of investing in contractor compliance management. We will outline the business conditions that make contractor management an imperative for many businesses, including the expected costs associated with effective management. Next, we will consider the potential direct and indirect costs of “doing nothing;” that is, deciding against an investment in contractor management. Finally, we’ll explore the process of outsourcing compliance management to a vendor who offers a complete contractor management solution.
Contractor Management Strategies in a Complex Worldbrowzcompliance
Managing contractor safety can be especially difficult in an increasingly global world with international workforces. Join the National Safety Council and new Campbell Institute Member, BROWZ, as they cover the findings from the Campbell Institute’s research project on contractor safety and management.
The document discusses looking more closely at each part of the BROWZ process. It does not provide any other context or details about what the BROWZ process entails or why looking deeper into each part is important. The document is only one sentence long and does not contain enough information to create a more detailed summary.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help boost feelings of calmness, happiness and focus.
How to improve your contractor management programbrowzcompliance
The document discusses how to improve contractor management programs by collecting key contractor data, verifying insurance requirements and safety statistics, ensuring employee qualifications and financial stability, providing training, consistently applying standards, and continuously evaluating performance to reduce risk exposure and improve processes over time. Contractors should understand requirements, data should be shared across the organization, and programs require a consistent and forward-thinking approach.
"Choosing proper type of scaling", Olena SyrotaFwdays
Imagine an IoT processing system that is already quite mature and production-ready and for which client coverage is growing and scaling and performance aspects are life and death questions. The system has Redis, MongoDB, and stream processing based on ksqldb. In this talk, firstly, we will analyze scaling approaches and then select the proper ones for our system.
"Frontline Battles with DDoS: Best practices and Lessons Learned", Igor IvaniukFwdays
At this talk we will discuss DDoS protection tools and best practices, discuss network architectures and what AWS has to offer. Also, we will look into one of the largest DDoS attacks on Ukrainian infrastructure that happened in February 2022. We'll see, what techniques helped to keep the web resources available for Ukrainians and how AWS improved DDoS protection for all customers based on Ukraine experience
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
Essentials of Automations: Exploring Attributes & Automation ParametersSafe Software
Building automations in FME Flow can save time, money, and help businesses scale by eliminating data silos and providing data to stakeholders in real-time. One essential component to orchestrating complex automations is the use of attributes & automation parameters (both formerly known as “keys”). In fact, it’s unlikely you’ll ever build an Automation without using these components, but what exactly are they?
Attributes & automation parameters enable the automation author to pass data values from one automation component to the next. During this webinar, our FME Flow Specialists will cover leveraging the three types of these output attributes & parameters in FME Flow: Event, Custom, and Automation. As a bonus, they’ll also be making use of the Split-Merge Block functionality.
You’ll leave this webinar with a better understanding of how to maximize the potential of automations by making use of attributes & automation parameters, with the ultimate goal of setting your enterprise integration workflows up on autopilot.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Northern Engraving | Nameplate Manufacturing Process - 2024Northern Engraving
Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
zkStudyClub - LatticeFold: A Lattice-based Folding Scheme and its Application...Alex Pruden
Folding is a recent technique for building efficient recursive SNARKs. Several elegant folding protocols have been proposed, such as Nova, Supernova, Hypernova, Protostar, and others. However, all of them rely on an additively homomorphic commitment scheme based on discrete log, and are therefore not post-quantum secure. In this work we present LatticeFold, the first lattice-based folding protocol based on the Module SIS problem. This folding protocol naturally leads to an efficient recursive lattice-based SNARK and an efficient PCD scheme. LatticeFold supports folding low-degree relations, such as R1CS, as well as high-degree relations, such as CCS. The key challenge is to construct a secure folding protocol that works with the Ajtai commitment scheme. The difficulty, is ensuring that extracted witnesses are low norm through many rounds of folding. We present a novel technique using the sumcheck protocol to ensure that extracted witnesses are always low norm no matter how many rounds of folding are used. Our evaluation of the final proof system suggests that it is as performant as Hypernova, while providing post-quantum security.
Paper Link: https://eprint.iacr.org/2024/257
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Freshworks Rethinks NoSQL for Rapid Scaling & Cost-EfficiencyScyllaDB
Freshworks creates AI-boosted business software that helps employees work more efficiently and effectively. Managing data across multiple RDBMS and NoSQL databases was already a challenge at their current scale. To prepare for 10X growth, they knew it was time to rethink their database strategy. Learn how they architected a solution that would simplify scaling while keeping costs under control.
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/temporal-event-neural-networks-a-more-efficient-alternative-to-the-transformer-a-presentation-from-brainchip/
Chris Jones, Director of Product Management at BrainChip , presents the “Temporal Event Neural Networks: A More Efficient Alternative to the Transformer” tutorial at the May 2024 Embedded Vision Summit.
The expansion of AI services necessitates enhanced computational capabilities on edge devices. Temporal Event Neural Networks (TENNs), developed by BrainChip, represent a novel and highly efficient state-space network. TENNs demonstrate exceptional proficiency in handling multi-dimensional streaming data, facilitating advancements in object detection, action recognition, speech enhancement and language model/sequence generation. Through the utilization of polynomial-based continuous convolutions, TENNs streamline models, expedite training processes and significantly diminish memory requirements, achieving notable reductions of up to 50x in parameters and 5,000x in energy consumption compared to prevailing methodologies like transformers.
Integration with BrainChip’s Akida neuromorphic hardware IP further enhances TENNs’ capabilities, enabling the realization of highly capable, portable and passively cooled edge devices. This presentation delves into the technical innovations underlying TENNs, presents real-world benchmarks, and elucidates how this cutting-edge approach is positioned to revolutionize edge AI across diverse applications.
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
5. How Much Does Compliance Management Cost?
• Staff and resources to manage the program.
• Records storage and retrieval systems
• Auditing costs
• Software packages to create and manage processes
• Staff to address contractor questions pertaining to compliance
• Resources to notify contractors of expiring documentation or
deficiencies
6. You Don’t Have to Manage Compliance Alone
• Consulting fees
• Software licenses
• Administrative costs
• Financial and operational impacts of improved contractor
relationships
• Efficiency improvements from customized programs that address
unique business needs
7. The “Do Nothing” Alternative
US businesses annually spend more than
$125 billion in total expenses on more
than 6 million workers who suffer from
fatal and non-fatal workplace injuries and
occupational diseases/hazards.
8. Potential Direct Costs
• Fines and Penalties
• Damages & Repair Costs
• Lost Time
• Litigation Costs & Civil Damages
• Increased Insurance Costs
9. Tallying up Indirect Costs
• Strained employee relations
• Overtime to offset production down time
• Management & supervisory investigative time post-incident
• Reputation damage
• Poor employee morale
• Psychological impacts on affected employees
• Future difficulty hiring new employees
10. A Roadmap for Success
• Find the Right Partner
• Dig into the Software
• Get Your House in Order
• Implement Best Practices
• Find the Right Partner
• Dig into the Software
• Get Your House in Order
• Implement Best Practices
12. Dig into the Software
• Software-as-a-Service/Web-based delivery
• Uptime guarantees
• Advanced risk assessment tools and functionality
• Hosting in a high-quality data center and reliable application
availability—legitimate compliance providers should be able to
provide credible documentation
• An easy-to-use interface with intuitive compliance icons
13. Dig into the Software
• Configuration options that make the solution adaptable for your
business
• Multi-lingual capabilities
• Data integration options to work with existing systems like ERP
• Ability to override compliance requirements
• Customization options
• Value added services such as online training courses
14. Get Your House in Order
• Financial Stability
• Environmental Health & Safety
• Quality Systems
• CSR/Sustainability
• Legal
• Insurance
• Business Continuity
• Diversity Status
• And more...
Let me introduce our speakers today. My name is David Askvig, and I will be your host today.
I’m joined by…
Dennis Robinson who has been with BROWZ for 13 years and is currently working in Business Development. Prior to his current role, Dennis worked with Operations managing the Assessment Specialist team responsible for the validation of all contractor documentation.
I am also joined by Pat Cunningham who is the director of Safety and Auditing Services at BROWZ. Pat Cunningham has a Masters in Occupational Health & Safety Management and over 25 years of experience in the field of safety. In addition to his appointment to the VPPPA Education Committee, Pat is a Delegate to the National Safety Council. Prior to BROWZ, Pat worked for Xcel Energy as the Director of Corporate Safety.
Brett:
The news is full of work place safety disasters and regulatory bodies around the world are scrutinizing workplace health and safety more than ever.
In recent years the U.S. and Canada have increase penalties for work place accidents. Countries in the developing world are introducing new legislation to protect workplace safety. In the United States, OSHA requires an employer to assume primary responsibility to ensure that employees have what they need to work safely, are knowledgeable about the hazards of their work, and can perform needed safety procedures.
No organization is immune from accidents and it’s only a matter of time before a safety incident occurs at a worksite. A recent study by Conoco Phillips estimates that “for every single workplace fatality there are at least 300,000 at-risk behaviors” taking place.
Meanwhile, to save costs and streamline operations, many organizations are turning to contractors to supply them with goods and services they previously kept in-house. Experts predict contingent workers—already 30% of the US workforce—could climb to 40% or more in the next 10 years.
Though it might seem cost effective in the beginning, hiring the wrong contractors could turn out to be extremely expensive in the long run, especially for companies in industries that have risk-prone work environments. If a contractor has not received proper screening, or an unqualified contractor is hired without checking their credentials, their inexperienced acts may lead to an accident occurring at the worksite which could lead to a string of problems and uncertain economic consequences.
For Procurement, Environmental, Health and Safety, Operations, and other departments, this means even more insurance policies, professional licenses, safety manuals, OSHA/MSHA logs, and other documents to study and retain. To manage employee and contractor compliance, it’s not inconceivable that the staff of an average sized owner/operator could be monitoring 5,000 to 10,000 documents at once.
This burdensome number begs the question: why worry about contractor compliance at all? Do owner/operators bear the responsibility to ensure that contractors are compliant with safety requirements? After all, contractors aren’t really employees.
The answer to each of these questions is a resounding ‘YES’. Not managing contractors effectively could lead to expensive problems such as hefty fines, compensation for damages, and potential litigation.
Let’s examine a few of the reasons why it makes sense to invest in contractor compliance management.
REDUCED RISKIf contractors meet all prescribed regulatory and safety requirements the risk to a company of an incident being caused by that contractor is significantly reduced.
UPSTREAM ACCOUNTABILITYEven though you do not employ contractors directly, as the owner/operator you could be potentially liable for fines, medical expenses, workers compensation, and penalties related to incidents that occur at your worksite. It is essential that you prescreen contractors to ensure their compliance and safety-focus.
LITIGATION & LIABILITY In the US, after a safety incident, it’s not inconceivable that the owner/operator will be sued for damages related to the event. Many litigating attorneys have a policy of “sue everyone and see what sticks”. That means that any organization, employer, or any person remotely connected with the incident is likely to be named as a party in a lawsuit.
SARBANES OXLEY The 2002 Sarbanes Oxley act means that many organizations have now included safety goals as part of their corporate governance. A contractor compliance management program can help to guarantee that all workers are meeting corporate standards.
MEASUREMENT MATTERS When organizations explicitly state their safety and performance expectations contractor performance improves. Measurement drives behavior change and communicating a focus on safety will influence contractors to respond appropriately.
Pat:
By now it’s apparent that the owner/operator must own the responsibility for ensuring the compliance of contractors at their worksite. This means active programs and policies that monitor compliance. Your supply chain and operations are too critical to have them dependent upon “trusting” contractors to do the right thing. While many contractors are honest and never purposefully non-compliant, it remains your responsibility as the owner/operator to ensure that every contractor working for you adheres to regulator and safety standards. But too often, administrative headaches get in the way of effective contractor screening.
To ensure contractor compliance you need processes in place that will enable you to prequalify, monitor, and re-qualify all contractors who work with your organization. Implementing such a system of contractor compliance management can improve the safety of your workplace and ensure that your organization has a defensible position in the event of a lawsuit or investigation.
Let’s take a closer look at each of the critical components of any compliance management program.
PREQUALIFICATIONQualifying contractors before the work begins is a two-phase process. First, your organization must determine and define the criteria for contractor selection that meets your organizational risk profile and safety standards. Second, your compliance management program must incorporate processes to ensure that all contractors engaged by your organization meet your defined thresholds, prior to them being allowed to be hired or access your worksite.
MONITORING Compliance is not a static state. Contractors hire new workers. Safety programs are updated. Insurance and licenses expire. Information changes constantly. Your program of contractor compliance management needs to monitor documents and information on an ongoing basis and alert contractors when they have information that is ready to expire. Out-of-date information can be just as detrimental as missing information. Only through ongoing monitoring of contractor information can you ensure that compliance requirements are consistently being met. Further, your program should alert all functional areas of your organization on a regular—or real-time—basis about the specific compliance status of any contractor and prohibit contractors who are non-compliant from accessing the work site.
REQUALIFICATION When information changes or is out-of-date your compliance management program should proactively notify contractors about any documentation that is required to remain compliant. Your program should build an auditable trail of notifications and communicate with the contractor on a regular basis about upcoming expiration dates. Contractors should also have a prescribed method to submit their updated information and receive notifications when they are once again compliant.
Brett:
In January 2011 The Ponemon Institute, LLC released a report called The True Cost of Compliance. The study surveyed over 46 multinational organizations over a 12-month period about their legal and regulatory compliance management activities. The study found that companies, which increased their compliance spending, also saw a positive correlation in decreased costs associated with non-compliance. In other words, an investment in compliance is one that can yield returns. Further, the Ponemon study concluded that of the money spent on compliance, 60% of costs were expended on administrative overhead and 40% was used to pay consultants, acquire software licenses, and conduct audits, etc.
So its not unreasonable to expect the same kind of economic reality when assessing the value of contractor compliance management investments. Spending on compliance appears to be cheaper than the spending that can be expected for non-compliance related costs.
When evaluating a contractor compliance program and calculating the cost of a potential investment, an organization must first decide whether they want to manage the program in-house or outsource contractor management to a specialized vendor. The costs—and the outcomes—associated with each approach can be dramatically different.
The following list details the common direct costs associated with an in-house contractor compliance program.
Staff and resources to manage the program.
Records storage and retrieval systems
Auditing costs
Software packages to create and manage processes
Staff to address contractor questions pertaining to compliance
Resources to notify contractors of expiring documentation or deficiencies
When managing contractor compliance internally, companies shouldn’t overlook the costs associated with adequate staff and resources required to manage compliance documents, monitor documents for expiration, validate appropriate insurance endorsement language and proactively contact contractors to collect updated documentation. Attempting to reduce the costs of internal compliance management is difficult.
One thing, to keep in mind is utilizing lower skilled or lesser-trained administrative employees without proper knowledge of regulatory requirements, EHS, or insurance standards could leave your business at risk.
Recognizing the need to manage compliance is certainly a step in the right direction, but, too many organizations that keep a program in-house also rely on manual tools to run their program. These businesses manage contractor populations by relying on staff to enter the appropriate data into a spreadsheet, verify its accuracy, and keep hard copies of all documentation in a filing cabinet.
There are several problems with this approach. Errors arising from manual data entry are a well-documented occurrence, with research showing that people typically generate one error for every 300 keystrokes. The longer the character string (such as insurance policy numbers), the higher the error rate. One study showed that error rate climbed to near 100% when people enter strings of 15-characters or more. Therefore, additional costs need to be considered to cover data and quality control processes.
Managing contractors out of filing cabinets and/or spreadsheets is time-consuming, inefficient, and ultimately costlier. Most importantly, companies that rely on outdated, inefficient methods to track and manage this data are taking extremely high risks.
A single error or expired piece of documentation can shut down operations or bring on civil penalties for a company. In rare but real instances, they can also cost lives. In the US, and globally, governments hold prime employers responsible when things go wrong:
Both OSHA and MSHA often assess higher civil penalties against the prime employer, mine operator, or general contractor than against the subordinate company directly involved in the violative action, because the agencies deem the primary employers to have a higher level of culpability or a better understanding of regulatory responsibilities.
Brett:
The costs and issues required to effectively manage contractor compliance in-house can quickly spiral out of control. Luckily, there are specialized vendors who offer solutions that can manage contractor compliance across your entire supply chain. These vendors offer a combination of software and outsourced administrative support to streamline contractor engagement and communications. These vendors can help to define and apply your criteria related to corporate, regulatory and legal compliance and then manage your contractors to those standards.
When considering outsourcing your compliance management program to a vendor the following costs should be considered:
Consulting fees
Software licenses
Administrative costs
Financial and operational impacts of improved contractor relationships
Efficiency improvements from customized programs that address unique business needs
Later in this presentation we will outline a Roadmap for Success should you wish to engage an external vendor to help with your compliance management program.
Brett:
Whether by a conscious choice, ignorance of potential consequences, or some other circumstance, there are organizations that opt to passively manage contractors and “hope for the best.” In other words, they do nothing programmatically about contractor compliance management. If the costs of managing compliance seem significant, the potential costs of a workplace safety incident that results from a non-compliant contractor can be positively staggering by comparison.
OSHA has determined that US businesses annually spend more than $125 billion in total expenses on more than 6 million workers who suffer from fatal and non-fatal workplace injuries and occupational diseases/hazards.
The total settlement cost for a West Virginia mine disaster where 29 men were killed cost the owner/operator $210 million. The settlement was divided into $46.5 million as compensation to the miners’ families, $128 million for improving safety, and $35 million in fines. In addition, those who accepted the payouts are still able to pursue individual civil lawsuits against the company.
The February 7, 2010 explosion at a natural gas power plant in Middletown, CT that killed six people resulted in $16.6 million in penalties. OSHA cited three construction companies and 14 subcontractors for a total of 371 safety violations, 225 of which were considered deliberate violations.
In a recent incident, a rail contractor’s employee suffered permanently disabling injuries after failing to follow safe work procedures at a Wyoming metal/non-metal mine. The mine operator was heavily fined by MSHA, a criminal prosecution of the trainer ensued, and a personal injury action resulted in the jury awarding more than $6 million. The mine operator, the contractor and several individuals employed by the companies were all named as defendants in the tort action.
Brett:
The direct costs of an incident related to not managing contractor compliance will differ from situation to situation, but are likely to consist of the following:
FINES AND PENALTIES Fines and penalties make up a substantial chunk of expenditure for companies because of incidents tied to improper contractor compliance management. Various local and international organizations such as OSHA, MSHA, HSE, EPA, and others impose rules and regulations to protect the safety of workers and breaking these rules will lead to citations.
DAMAGES & REPAIR COSTS If a contractor working at your site causes an accident, your organization will be required to make reparations for damages to anyone injured in the incident and for any property destroyed.
LOST TIME Workplace incidents interrupt normal production. It will take time to restore operations after any incident. New workers may require training to replace those who have been injured. That means lost productivity and revenue that may not be recoverable.
LITIGATION COSTS & CIVIL DAMAGES Any incident could lead to a series of lawsuits and the owner/operator could be held liable for the injury claims, damages and fines above and beyond the costs assigned to the contractor.
INCREASED INSURANCE COSTS After an incident an owner/operator will pay more for insurance and workers compensation premiums. These increased costs will be used to offset the cost of likely claims, administrative fees, and the risk of potential future incidents.
Brett:
According to the American Society of Safety Professionals, the indirect costs of a worksite incident are estimated to be 20x the direct costs of the same incident. While harder to quantify than direct costs, the indirect costs of a worksite safety incident are no less important and may include:
Strained employee relations
Overtime to offset production down time
Management & supervisory investigative time post-incident
Reputation damage
Poor employee morale
Psychological impacts on affected employees
Future difficulty hiring new employees
In the end, the decision to actively manage compliance versus “hoping for the best” comes down to the risk tolerance profile of a business. However, numerous cross-industry studies have shown that a proactive investment in safety and compliance management will decrease the likelihood of a workplace incident and provide a company with a defensible position in event of an accident. Ultimately, as the owner/operator you must decide; do you want to spend some amount now on contractor compliance or potentially spend much more in the future on damages and fines?
Should you make the choice to invest in contractor compliance management, our next section details a roadmap to assist with your program implementation and the selection of a vendor partner.
Pat:
Implementing a formalized contractor compliance management program is a significant initiative that can have an immediate impact on your organization and insulate the business against the risk of potential financial liabilities. For these reasons, it helps to have a solid plan to guide your activities during start-up and implementation.
Since 2002 BROWZ has been helping Fortune 500 companies in the mining, chemical, manufacturing, energy, pharmaceutical, and other industries with their contractor compliance management initiatives. Based on experience helping many companies to get started we suggest the following roadmap for success:
Find the Right Partner
Dig into the Software
Get Your House in Order
Implement Best Practices
Pat:
Contractor compliance management is a complex and administratively intense activity. An effective program requires automation that may exceed the scope of your in-house capabilities. Contractor compliance also requires time and attention that your existing staff may not be able to spare. Therefore, it may make sense to work with an external vendor who specializes in contractor compliance management services and solutions. The amount of consultative assistance that you expect to receive will vary from vendor to vendor. Make sure you ask for specifics about the start-up and on boarding process. Ask to speak with client references. Ask the vendors about their client retention. These inquiries will help you to identify which vendor has the “personality” that will best mesh with your organization.
Brett:
Many vendors base their business on a software package that automates most aspects of contractor compliance management. These tools will form the backbone of your overall program. Therefore, you should conduct an in-depth review and comparison of different vendor tools. At a minimum the software should feature:
Software-as-a-Service/Web-based delivery
Uptime guarantees
Advanced risk assessment tools and functionality
Hosting in a high-quality data center and reliable application availability—legitimate compliance providers should be able to provide credible documentation
An easy-to-use interface with intuitive compliance icons
Brett:
Configuration options that make the solution adaptable for your business
Multi-lingual capabilities
Data integration options to work with existing systems like ERP
Ability to override compliance requirements
Customization options
Value added services such as online training courses
Brett:
Assemble your internal team who will work on the compliance management program implementation. Consult with your risk management, safety, and procurement teams to define the thresholds and compliance requirements that will be used for your contractors. Determine the documentation requirements to support qualification. Your requirements should mitigate risk but be reasonable for safe contractor organizations to meet.
Remember that not all contractors may have the same level of risk associated with their activities and there may be different compliance models. Work with your compliance solutions provider to define the models that most accurately support your business and fit your risk profile. Qualification criteria may could include:
Financial Stability
Environmental Health & Safety
Quality Systems
CSR/Sustainability
Legal
Insurance
Business Continuity
Diversity Status
And more...
Pat:
Remember, you are not alone in this endeavor to implement contractor compliance management. Many organizations have gone down this road before you and you can learn from their best practices and successes. Your vendor partner should be able to help you with identifying and defining industry best practices that apply to your business. At a minimum your vendor should be able to offer recommendations about industry and geographic specific thresholds, activities to monitor, and expected program outcomes and measurement.
Pat:
To successfully manage compliance; your contractors will need to partner with you. Compliance providers should offer services to minimize the impact on your contractors and ultimately your business relationships. Credible compliance solutions offer proactive support to your contractor population such as data entry support, data validation and proactive compliance assistance with both inbound and outbound call support. Don’t settle for traditional call centers, ensure that your compliance provider is willing to assign a single point of contact to every contractor you employ. This will ensure the most efficient process as compliance agents become intimately familiar with your organization and the needs of your contractors.
Brett:
Depending on the complexity of your compliance program, there may be fees assessed to both you and your contractors. Be cautious of compliance providers offering low cost options, claiming to also offer full contractor support. Asking for contractor references is not uncommon, and it will enable you to find out what type of support they truly receive.
Brett:
Less credible providers often have hidden fees or charge contractors “minimal fees” but assess those fees for every site you employ the contractor. A $99 contractor fee can quickly become $1,000 or more if that contractor works at multiple site locations.
Pat:
It’s never too early to begin letting your contractors know that your organization will be implementing a new compliance management program. Keeping your contractors “in the loop” can help to alleviate any fears and address any concerns prior to program start-up. As with any change, there are bound to be hiccups, but your vendor partner should be able to help you by providing materials and information that can be shared with your contractors. Ideally your vendor will also have a designated customer service team focused on addressing the needs of your contractors. In the end, the implementation of your compliance management program should not negatively impact your relationships with your contractors.
Pat:
When implementing your contractor compliance management program remember that what works for your business today may be different tomorrow. Compliance is not a one-time event. Rather, it is a dynamic state that can vary from contractor to contractor and from day-to-day. Flexibility is key, both in the design of your processes and in the software that your vendor uses to support your needs.
Pat:
Each time a contractor enters your work site your organization is at risk. To manage this risk your business must make the decision whether to invest in a contractor compliance management solution. If a contractor has not received proper screening, or an unqualified contractor is hired without checking their credentials, their inexperienced acts may lead to an accident occurring at the work site that could lead to a string of problems and uncertain economic consequences.
Brett:
Research has shown that an upfront investment in compliance management does correlate to reductions in the long-term costs of non-compliance. Therefore, every organization that employs contractors should weigh the estimated costs of a preventative compliance management solution, as outlined above, versus the uncertainty of potential fines, damages, and other economic impacts.
Brett:
When your organization is ready to implement a contractor qualification and management program, or improve your existing processes, BROWZ can help. Our team can help you to implement best practices while minimizing the impact on your contractors by offering superior, dedicated support to help with qualification. We also believe in straight-forward pricing that ensures you – and your contractors – won’t be surprised by hidden fees or costs after program implementation.