Visit http://www.techsoup.org for donated technology for nonprofits and libraries! Libraries are an integral part of digital inclusion and technology training in communities across the United States. GCFLearnFree.org and DigitalLearn.org are two resources that provide free digital literacy and technology training tutorials that can be used by library staff to assist patrons. Watch this free webinar to learn what these sites have to offer, and to gain ideas for integrating these resources into library services and programming: -- GCFLearnFree.org has over 100 free digital literacy tutorials available, including topics in Computer Basics, Windows, Mobile Devices, Social Media, Online Banking, and Microsoft Office. We’ll discuss various ways libraries around the country have used GCFLearnFree.org in their programs and with their patrons. -- DigitalLearn.org fosters the work of libraries and community organizations as they work to increase digital literacy across the nation, and includes a growing collection of self-directed tutorials for library users to learn basic technology skills. DigitalLearn.org also hosts a community of practice for digital literacy trainers to share resources, tools and best practices.

1. Digital Literacy Training Tutorials for Libraries
January 27, 2016March 23, 2016

2. Using ReadyTalk
• Chat to ask questions
• All lines are muted
• If you lose your Internet
connection, reconnect using the
link emailed to you.
• If you lose your phone
connection, re-dial
the phone number
and re-join.
• ReadyTalk support:
800-843-9166
Your audio will play through your computer’s speakers. Hear an echo? You
may be logged in twice and will need to close one instance of ReadyTalk.

3. You Are Being Recorded…
This webinar will be available on the TechSoup website along with past
webinars: www.techsoup.org/community/events-webinars
You can also view recorded webinars and videos on our YouTube
channel: https://www.youtube.com/TechSoupVideo
You will receive an email with this presentation, recording, and links
within a few days
Tweet us @TS4Libs or using the hashtag #ts4libs
#ts4libs

4. TechSoup’s Story
We are a global network of 62 partner nonprofits that provide the best
technology resources to over a half-million organizations in 127 countries.
We connect organizations and people with the resources, support, and
technology they need to change the world.
#ts4libs

5. TechSoup Product Donation Programs
http://www.techsoup.org/libraries
#ts4libs

6. Digital Literacy Training Tutorials for Libraries
January 27, 2016March 23, 2016

7. Scott Allen
DigitalLearn.org
Public Library Association
Chicago, Illinois
Presenters
Twitter: Ginny Mies
Chat: Becky Wiegand
Jessica Rich
GCF LearnFree
Raleigh, North Carolina
Crystal Schimpf
TechSoup for Libraries
San Francisco, California
#ts4libs

8. Digital Literacy Training Resources
#ts4libs
Q&A

9. Digital Literacy Training in Libraries
• Public Computer Classes
• Drop In Lab
• Tutoring Appointments
• One on One Help
• Technology Reference Questions
• Resources for Library Patrons

10. Poll#1
Which of these digital literacy training activities are you directly involved
in providing at your library (or nonprofit)? Select up to 3 responses.
• Public Computer Classes
• Drop In Lab
• Tutoring Appointments
• One on One Help
• Technology Reference Questions
• Resources for Library Patrons

11. Poll
Prior to today’s webinar, did you know about DigitalLearn.org?
• Yes, I’ve used it as a resource
• Yes, but I’ve never used it
• No

12. DigitalLearn.org
Scott Allen
DigitalLearn.org
Public Library Association
Chicago, Illinois
sallen@ala.org

13. History of DigitalLearn
Fall 2012
Summer
2013
2014
Fall 2015
IMLS grant to develop and launch website
Promotion, development of Teach community
Website and first Learn courses launched
New funding partners and new features

14. DigitalLearn.org Partners
ALA Office for Diversity,
Literacy and Outreach
Services

15. Community of Practice

16. Courses for Learners

17. Learner Modules

18. Current DL Content
• Getting Started on the
Computer
– What is a Computer? (2:30)
– The Mouse (5:30)
– The Keyboard (5:30)
– Ports (1:30)
• Using a PC (Windows 7)
– What is Windows? (1:30)
– Desktop (3:00)
– Files and Folders (1:30)
– Using a Window (3:15)
– Saving and Closing (2:45)
– Deleting (1:15)
Using A Mac (OS X)
Basic Search*
Navigating a Website
Intro to Email
Intro to Email (Part 2)
Intro to Microsoft Word
Creating Resumes
Online Job Searching
Cloud Storage
Intro to Facebook
Buying a Plane Ticket
Intro to Skype

19. New Modules

20. Spanish

21. Logging In

22. How Can Libraries Use DL?
Libraries
 Link to DigitalLearn.org on
library computers and website
 Educate library staff to refer
patrons to DigitalLearn.org
 Post flyers
 Promote DigitalLearn.org to
other community partners to
help them provide training

23. How Can Libraries Use DL?
Library Networks, State Library Agencies
 Promote DigitalLearn.org to member libraries
 Encourage staff who do training to join the
community of practice
 Use DigitalLearn for staff and volunteer training
 Provide suggestions for new training content

24. Library Example: St. Paul
DigitalLearn.org
Lessons

25. Library Example: Chicago Public Library

26. Site Customization
• Learners
– Logins to save progress, retrieve certs, etc.
– Course recommendations tool
– Custom course list
• Libraries (and other orgs)
– Custom course content (from DL or own content)
– Custom page content
– User analytics
– Co-branding

33. Please type your questions in the chat window. Send twitter questions to @techsoup4libs
Questions?
Scott Allen
DigitalLearn.org
Public Library Association
Chicago, Illinois
sallen@ala.org

34. Poll
Prior to today’s webinar, did you know about GCFLearnFree.org?
• Yes, I’ve used it as a resource
• Yes, but I’ve never used it
• No

35. GCFLearnFree.org
Jessica Rich
GCFLearnFree.org
Raleigh, North Carolina
jessica@gcflearnfree.org

53. Please type your questions in the chat window. Send twitter questions to @techsoup4libs
Questions?
Scott Allen
DigitalLearn.org
Public Library Association
Chicago, Illinois
sallen@ala.org
Jessica Rich
GCFLearnFree.org
North Carolina
jessica@gcflearnfree.org

54. Upcoming Webinars and Events
Tuesday, 3/29, 12PM-1PM PDT
TechSoup Tour
Wednesday, 4/27, 11AM-12PM PDT
Instagram for Public Libraries
Wednesday, 5/4, 11AM-12PM PDT
Outcome Measurement for Public Libraries
Explore our webinar archives for more!

55. TechSoup for Libraries
Have a story to share?
Tell us about your daily routine
maintaining public computers,
or a moment when you were
particularly proud.
Don't forget that what might be
"that's nothing" to you may be
an "aha!" to someone else!
http://techsoupforlibraries.org/

56. ReadyTalk offers dedicated product demos for
TechSoup organizations 4 times per week.
For more information: www.techsoup.org/readytalk
Please complete the post-event survey that will
pop up once you close this window.
Thank You to Our Webinar Sponsor!