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Office Productivity in the Cloud
With Jordan McCarthy, Tech Impact
David Castelhano, Amazon Web Services
August 18, 2016
. © TechSoup Global | All rights reserved2
Using ReadyTalk
• Chat to ask questions
• All lines are muted
• If you lose you...
. © TechSoup Global | All rights reserved3
You Are Being Recorded…
• This webinar will be available on the TechSoup websit...
. © TechSoup Global | All rights reserved4
Presenters
Assisting with chat: Susan Hope Bard, TechSoup
Becky Wiegand
Webinar...
. © TechSoup Global | All rights reserved5
Objectives
1. Gain a better understanding of what office productivity in the cl...
6
About TechSoup
. © TechSoup Global | All rights reserved7
The Need Is Global – And So Are We
• TechSoup’s mission is to build a dynamic b...
. © TechSoup Global | All rights reserved8
www.TechSoup.Global
. © TechSoup Global | All rights reserved9
Our Impact
Together, we build a stronger, more resilient civil society.
$5.4B
i...
. © TechSoup Global | All rights reserved10
Participant Poll
What cloud productivity tools are you currently using at your...
11
Office Productivity in
the Cloud
. © TechSoup Global | All rights reserved12
Tech Impact’s Mission
is to ensure all nonprofits can
use technology to better serve
our world.
• Just like you, we are a 501c3 Nonprofit
• Capacity building organization
• Workforce development program for underserved...
Helping mission-driven
organizations harness
the power of data to
further those missions
DATA ANALYST & STORYTELLER
Jordan...
16
Making the Case for Cloud Computing
What Is This “Cloud” Thing, Anyway?
17
???
Microsoft Data Center Dublin Ireland
18
Inside the Cloud
19
. © TechSoup Global | All rights reserved20
Participant Poll
What are your greatest barriers to moving your organization’s...
• Ongoing costs
• Somewhat reduced control
• Dependent on reliable connectivity
• Security / Data Integrity
What Are Some ...
• Ongoing costs
• Heavily discounted for non-profits
• Means that you also get continuous support +
rolling upgrades
• Som...
• Nothing to own
• Low implementation costs
• Rapid deployment
• Scalability (time + cost)
• Convenience (anywhere, anytim...
How Can Cloud IT Be Affordable?
• Competition
– Internet bandwidth, speed, pricing
– Data Center infrastructure in place
–...
What Does a Productivity Cloud Solution Look Like?
• Email
• Office Applications
• File Storage & Collaboration
• Communic...
Grow &
Transform
Run
Focus on
evolving
the business
Focus on
maintaining
the technology
Maintain Evolve
 Reduce TCO
 Ext...
Microsoft Office 365
• Outlook Email
– Hosted email using Exchange
• 50 GB of storage space per user
• Shared Calendars an...
Google Apps for NonProfits
• Email
– Hosted email using GMail
• 30 GB of storage space per user
• Shared Calendars and mai...
29
Office Productivity from
Amazon Web Services:
WorkMail, WorkDocs,
WorkSpaces
© 2015, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Secure, Managed Business Email and Calendaring
WorkMail benefits
Managed Service
Eliminate up-front investments to license
and provision on-premises email servers
Amazon WorkMail automati...
Enterprise Grade Security
Encryption using
customer managed
keys
Regional data
control
Secure mobile
access
Protection fro...
Outlook Compatible
Compatible with
Microsoft Outlook
on both Windows
and Mac
Anywhere Access
From Outlook on your
PC/Mac
From any browser From your phone
Active Directory Integration
IT: Control policies with
familiar tools
Users: Use existing enterprise
credentials
Low Cost
Pay-as-You-Go
No user or long-term commitments
Cost-effective - $4/user/month for 50GB mailbox
When purchased wit...
© 2015, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Managed Desktops in the Cloud
WorkSpaces benefits
Simple to Use
On-demand,
pay-as-you-go
Launch the number of
WorkSpaces needed
Heavy lifting taken care
of by AWS
Simple to Use
Use Existing Management Tools
Manage WorkSpaces like any
other desktop
Compatible with popular tools such
as...
Build Golden Images
Build WorkSpace image templates
Pair images with hardware types
to create bundles
Launch WorkSpaces fr...
Keep Data Secure and Available
No data stored on end-user device
Only Pixels delivered to users
(PCoIP)
User volume backed...
Deploy and Manage Applications
Fast, flexible, and secure way to
deploy and manage your
organization's desktop application...
Choose the Hardware and Software You Need
All WorkSpaces Bundles provide the Windows 7 Experience to users (provided by Wi...
iPad
Kindle Fire HDX
Android Tablet
Microsoft Windows PC
Mac
Zero Clients
Support Multiple Devices
Integrate Your Corporate Directory
IT: Control policies with
familiar tools
Users: Use existing enterprise
credentials
WorkSpaces Monitoring
Review WorkSpaces health and connection metrics. Set up
custom alarms for events
Available Globally
A secure, fully managed enterprise storage and sharing service.
Amazon WorkDocs Benefits
•
•
•
•
•
•
Easy access to documents from anywhere, across devices
Share and comment directly on ...
Access and Sync From Any Device
•
•
•
•
•
Web application
iOS Phone and tablet apps
Android Phone and tablet apps
Amazon F...
Securing Data
•
•
•
•
•
Your data is encrypted in transit and at rest
Choose your AWS region and adhere to data sovereignt...
Amazon WorkDocs Pricing
•
•
•
•
Pay-as-you-go: $5 per user per month for 200 GB
Bundled: $2 per WorkSpaces user per month ...
WorkDocs Availability
Easy to deploy
and manage
Flexible and scalableSecure
Fast, familiar user
experience
Consistent performance
Globally avail...
Web
http://aws.amazon.com/workspaces
http://aws.amazon.com/workmail
http://aws.amazon.com/workdocs
Documents
http://aws.am...
$2,000 worth of credits to be consumed by
WorkMail
WorkDocs
WorkSpaces
Support
http://www.techsoup.org/amazon-web-services...
59
Amazon Web Services
Credits Program for
Nonprofits (and Public
Libraries!)
. © TechSoup Global | All rights reserved60
www.techsoup.org/amazon-web-services
. © TechSoup Global | All rights reserved61
62
Questions?
. © TechSoup Global | All rights reserved63
Learn and Share!
• Chat in one thing that you
learned in today’s webinar or
wi...
. © TechSoup Global | All rights reserved64
Upcoming Webinars and Events
• 8/23: Training Your Staff on Technology: TechSo...
. © TechSoup Global | All rights reserved65
ReadyTalk offers dedicated product demos for
TechSoup organizations 4 times pe...
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Webinar - Office Productivity in the Cloud - 2016-08-18

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Visit http://www.techsoup.org for donated technology for nonprofits and libraries!

Interested in using office productivity tools in the cloud, but not sure where to begin? You can replace or add to many desktop-installed tools to create documents, spreadsheets, presentations, and more by folding cloud productivity applications into your daily routine.

Access documents from anywhere, collaborate on that budget report with remote board members, share files with your development staff on the road so you can meet those grant deadlines!

In this free webinar with Tech Impact and Amazon Web Services, learn about the ins and outs of using cloud office productivity tools, the benefits and limitations, and get help deciding whether your organization should make the switch. We also highlight the office productivity toolset from Amazon Web Services, so you can get a peek at what one looks like in real-time.

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Webinar - Office Productivity in the Cloud - 2016-08-18

  1. 1. Office Productivity in the Cloud With Jordan McCarthy, Tech Impact David Castelhano, Amazon Web Services August 18, 2016
  2. 2. . © TechSoup Global | All rights reserved2 Using ReadyTalk • Chat to ask questions • All lines are muted • If you lose your Internet connection, reconnect using the link emailed to you. • If you lose your phone connection, re-dial the phone number and re-join. • ReadyTalk support: 800-843-9166 Your audio will play through your computer’s speakers. Hear an echo? You may be logged in twice and will need to close one instance of ReadyTalk.
  3. 3. . © TechSoup Global | All rights reserved3 You Are Being Recorded… • This webinar will be available on the TechSoup website along with past webinars: www.techsoup.org/community/events-webinars • You can also view recorded webinars and videos on our YouTube channel: https://www.youtube.com/TechSoupVideo • You will receive an email with this presentation, recording, and links within a few days. • Tweet us @TechSoup or using hashtags: #tswebinars
  4. 4. . © TechSoup Global | All rights reserved4 Presenters Assisting with chat: Susan Hope Bard, TechSoup Becky Wiegand Webinar Program Manager TechSoup Jordan McCarthy Data Analyst and Storyteller Tech Impact David Castelhano Lead Solution Architect, Nonprofit Team Amazon Web Services
  5. 5. . © TechSoup Global | All rights reserved5 Objectives 1. Gain a better understanding of what office productivity in the cloud is and how to access it. 2. Alleviate some of your concerns about a potential move to the cloud for your organization’s office productivity. 3. Name at least three choices of cloud-hosted office productivity suites on the market. 4. Learn some benefits and features of the Amazon Web Services WorkMail, WorkDocs, and WorkSpaces option. 5. Get your questions answered!
  6. 6. 6 About TechSoup
  7. 7. . © TechSoup Global | All rights reserved7 The Need Is Global – And So Are We • TechSoup’s mission is to build a dynamic bridge that enables civil society organizations and social change agents around the world to gain effective access to the resources they need to design and implement solutions for a more equitable planet. Countries Served TechSoup Partner Location NetSquared Local Group Where are you on the map?
  8. 8. . © TechSoup Global | All rights reserved8 www.TechSoup.Global
  9. 9. . © TechSoup Global | All rights reserved9 Our Impact Together, we build a stronger, more resilient civil society. $5.4B in technology products and grants employed by NGOs for the greater good 35 languages used to provide education and support 100+ corporate and foundation partners connected with the causes and communities they care about 6.2M annual visits to our websites 600,000 newsletter subscribers empowered with actionable knowledge 79% of NGOs have improved organizational efficiency with TechSoup Global's resource offering* *Source: survey conducted among TechSoup members in 2013
  10. 10. . © TechSoup Global | All rights reserved10 Participant Poll What cloud productivity tools are you currently using at your organization? (select any) • Office 365 • ThinkFree • Amazon Web Services • Google Apps • Zoho • Office Web Apps • Salesforce • None of the above • None at work, but some of the above in my personal life
  11. 11. 11 Office Productivity in the Cloud
  12. 12. . © TechSoup Global | All rights reserved12
  13. 13. Tech Impact’s Mission is to ensure all nonprofits can use technology to better serve our world.
  14. 14. • Just like you, we are a 501c3 Nonprofit • Capacity building organization • Workforce development program for underserved youth • Providing IT Services to Nonprofits since 2003 • Serving 100+ NGO’s with Managed IT Services • Office365 Assessment & Implementation (Outlook & SharePoint) • Cloud Backup/Recovery • Hosted VoIP • Data Management Services – selection, implementation, support Solutions.Integration.Support.
  15. 15. Helping mission-driven organizations harness the power of data to further those missions DATA ANALYST & STORYTELLER Jordan McCarthy As Tech Impact’s Data Analyst & Storyteller, I help nonprofits harness the power of data to tell important stories about their work to whoever needs to hear them. Whether an organization is just beginning to think about how to use data, or is already collecting data but wants to explore more sophisticated ways to visualize and analyze them, I can help figure out what kinds of tools, analyses, and presentation styles will bring the organization’s data to life. jordan@techimpact.org Schedule a time to chat with me here: https://calendly.com/jordan_mccarthy/15min
  16. 16. 16 Making the Case for Cloud Computing
  17. 17. What Is This “Cloud” Thing, Anyway? 17 ???
  18. 18. Microsoft Data Center Dublin Ireland 18
  19. 19. Inside the Cloud 19
  20. 20. . © TechSoup Global | All rights reserved20 Participant Poll What are your greatest barriers to moving your organization’s office productivity to the cloud? • Selecting the “right” tool/suite for your needs • Buy-in from leadership • Training staff/learning curve for new apps/adoption/change management • Cost/subscription/fees • Security concerns/data lineage/HIPAA compliance • Just don’t know how to do it!/Lack of knowledge • No technical support to help us do it! Migration/implementation • Reliable Internet connectivity • Fear of “letting go” of onsite control • Other (comment in chat)
  21. 21. • Ongoing costs • Somewhat reduced control • Dependent on reliable connectivity • Security / Data Integrity What Are Some Potential Drawbacks of Cloud IT? 21
  22. 22. • Ongoing costs • Heavily discounted for non-profits • Means that you also get continuous support + rolling upgrades • Somewhat reduced control • Much harder to break things • Again, you have someone to call for support • Dependent on reliable connectivity • In this day and age, you probably need this anyway • Security / Data Integrity • Vastly improved in Cloud systems What Are the Benefits of Cloud IT Services? 22
  23. 23. • Nothing to own • Low implementation costs • Rapid deployment • Scalability (time + cost) • Convenience (anywhere, anytime) • Ability to use less powerful clients (Net books, iPad, portable computers) • Backup/Recovery/Disaster planning • Downtime is minimized • Updates are automatic/very easy • Security Benefits of Cloud IT Services (Continued) 23
  24. 24. How Can Cloud IT Be Affordable? • Competition – Internet bandwidth, speed, pricing – Data Center infrastructure in place – Solutions are already pre-built, at commercial scale – Vendors want market share volume, volume, volume 24
  25. 25. What Does a Productivity Cloud Solution Look Like? • Email • Office Applications • File Storage & Collaboration • Communications (Audio/Video/IM) • Constituent Database (CRM) • Data Analytics 25
  26. 26. Grow & Transform Run Focus on evolving the business Focus on maintaining the technology Maintain Evolve  Reduce TCO  Extend Capabilities  Reduce Time to Market = Increased IT ROI IT ROI
  27. 27. Microsoft Office 365 • Outlook Email – Hosted email using Exchange • 50 GB of storage space per user • Shared Calendars and mailboxes • Office applications – Latest version of Office Professional Plus • Web app versions of Word, Excel, PowerPoint, Outlook • Installed versions of Word, Excel, PowerPoint, Outlook, etc. (E3 & P2) 27 • File Storage & Collaboration • Simple file sharing using SharePoint • Centrally-managed sharing / permissions • Use Office Web Apps to create and edit docs online • Personal Cloud Storage using OneDrive Pro • 1TB personal storage, synced to local desktop • Communications • Web conferencing, presence, and IM using Skype for Business • Web-based meetings with HD video conferencing • Screen sharing • Instant messaging • Group conversations with Yammer
  28. 28. Google Apps for NonProfits • Email – Hosted email using GMail • 30 GB of storage space per user • Shared Calendars and mailboxes • Office applications – Google Docs • Web app versions of Word, Excel, PowerPoint 28 • File Storage & Collaboration • Simple file sharing using Google Drive • Easily share files internally and externally • Communications • Web conferencing, presence, and IM using Google Hangouts • Web-based meetings with HD video conferencing • Screen sharing • Instant messaging Google Sites
  29. 29. 29 Office Productivity from Amazon Web Services: WorkMail, WorkDocs, WorkSpaces
  30. 30. © 2015, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Secure, Managed Business Email and Calendaring
  31. 31. WorkMail benefits
  32. 32. Managed Service Eliminate up-front investments to license and provision on-premises email servers Amazon WorkMail automatically handles all of the patches, back-ups, and upgrades As needs grow, add more users with a few clicks in the AWS Management Console
  33. 33. Enterprise Grade Security Encryption using customer managed keys Regional data control Secure mobile access Protection from malware, spam and viruses
  34. 34. Outlook Compatible Compatible with Microsoft Outlook on both Windows and Mac
  35. 35. Anywhere Access From Outlook on your PC/Mac From any browser From your phone
  36. 36. Active Directory Integration IT: Control policies with familiar tools Users: Use existing enterprise credentials
  37. 37. Low Cost Pay-as-You-Go No user or long-term commitments Cost-effective - $4/user/month for 50GB mailbox When purchased with WorkDocs - $6/user/month Get started with a 30-day free trial for up to 25 users
  38. 38. © 2015, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Managed Desktops in the Cloud
  39. 39. WorkSpaces benefits
  40. 40. Simple to Use On-demand, pay-as-you-go Launch the number of WorkSpaces needed Heavy lifting taken care of by AWS
  41. 41. Simple to Use Use Existing Management Tools Manage WorkSpaces like any other desktop Compatible with popular tools such as SCCM
  42. 42. Build Golden Images Build WorkSpace image templates Pair images with hardware types to create bundles Launch WorkSpaces from bundles Simple to Use
  43. 43. Keep Data Secure and Available No data stored on end-user device Only Pixels delivered to users (PCoIP) User volume backed by Amazon S3
  44. 44. Deploy and Manage Applications Fast, flexible, and secure way to deploy and manage your organization's desktop applications Package your own applications Upload applications where you own the license Subscribe from the AWS Marketplace for Desktop Apps
  45. 45. Choose the Hardware and Software You Need All WorkSpaces Bundles provide the Windows 7 Experience to users (provided by Windows Server 2008 R2 with RDS). Monthly Price in N. Virginia and Oregon AWS regions. More here: http://aws.amazon.com/workspaces/pricing/ Value Plus Value 1 vCPU, 2 GB memory 10 GB storage $25 - Value $40 - Value Plus Performance Plus Performance 2 vCPU, 7.5 GiB memory 100 GB storage $60 - Performance $75 - Performance Plus Standard Plus Standard 2 vCPU, 4 GB memory 50 GB storage $35 - Standard $50 - Standard Plus
  46. 46. iPad Kindle Fire HDX Android Tablet Microsoft Windows PC Mac Zero Clients Support Multiple Devices
  47. 47. Integrate Your Corporate Directory IT: Control policies with familiar tools Users: Use existing enterprise credentials
  48. 48. WorkSpaces Monitoring Review WorkSpaces health and connection metrics. Set up custom alarms for events
  49. 49. Available Globally
  50. 50. A secure, fully managed enterprise storage and sharing service.
  51. 51. Amazon WorkDocs Benefits • • • • • • Easy access to documents from anywhere, across devices Share and comment directly on documents – no more attachments Request feedback with deadlines, and control document versions Set sharing rules and manage document access centrally Store files securely on the AWS cloud in the regions of your choice Use your corporate directory and MFA to authenticate users
  52. 52. Access and Sync From Any Device • • • • • Web application iOS Phone and tablet apps Android Phone and tablet apps Amazon Fire app Windows & Mac OS desktop sync
  53. 53. Securing Data • • • • • Your data is encrypted in transit and at rest Choose your AWS region and adhere to data sovereignty laws Implement policies and roles for site access and sharing behavior Store content securely in WorkDocs instead of sending via email Authenticate using corporate directory and MFA
  54. 54. Amazon WorkDocs Pricing • • • • Pay-as-you-go: $5 per user per month for 200 GB Bundled: $2 per WorkSpaces user per month for 200 GB Free trial for 50 users for 30 days Additional storage available at regular S3 prices
  55. 55. WorkDocs Availability
  56. 56. Easy to deploy and manage Flexible and scalableSecure Fast, familiar user experience Consistent performance Globally available Reliable Cost-effective Why Choose Amazon Enterprise Applications?
  57. 57. Web http://aws.amazon.com/workspaces http://aws.amazon.com/workmail http://aws.amazon.com/workdocs Documents http://aws.amazon.com/documentation/workspaces http://aws.amazon.com/documentation/workmail http://aws.amazon.com/documentation/workdocs How Amazon.com is moving to Amazon WorkSpaces (re:Invent 2015) https://www.youtube.com/watch?v=kawZBGCLBJU Resources
  58. 58. $2,000 worth of credits to be consumed by WorkMail WorkDocs WorkSpaces Support http://www.techsoup.org/amazon-web-services $175 Administration Fee
  59. 59. 59 Amazon Web Services Credits Program for Nonprofits (and Public Libraries!)
  60. 60. . © TechSoup Global | All rights reserved60 www.techsoup.org/amazon-web-services
  61. 61. . © TechSoup Global | All rights reserved61
  62. 62. 62 Questions?
  63. 63. . © TechSoup Global | All rights reserved63 Learn and Share! • Chat in one thing that you learned in today’s webinar or will try to implement. • Will you share this information with your colleagues and within your network? • Please complete the post-event survey that will pop up once the webinar ends!
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  65. 65. . © TechSoup Global | All rights reserved65 ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week. For more information: www.techsoup.org/readytalk Please complete the post-event survey that will pop up once you close this window. Thank You to Our Webinar Sponsor!

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