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Verbal
Communication
Verbal
Communication
• made use of words
• the production of
spoken language
Things to keep
in mind :
Things to keep
in mind :
• Listener
needs to know
• Listener
needs to know
2. Limit the
amount of
information
2. Limit the
amount of
information
3. Eliminate
unnecessary
words
3. Eliminate
unnecessary
words
4. Messages
relevant to your
listener
4. Messages
relevant to your
listener
5. Direct
Approach
5. Direct
Approach
6. Pause
Ocasionally
6. Pause
Ocasionally
Non-Verbal
Communication
Non-Verbal
Communication
• sending and receiving
messages without the
use of words.
Kinds of Non-Verbal
Communication
Kinds of Non-Verbal
Communication
Language
of
Kinesics
Language
of
Kinesics
Language
of
Haptics
Language
of
Haptics
Language
of
Proxemics
Language
of
Proxemics
Language
of
Chronemics
Language
of
Chronemics
Language
of
Colors
Language
of
Colors
Thankyou
Thankyou

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Verbal and Non-Verbal Communication