You have been doing
it all wrong!
Communic
ation
Communication
The imparting or exchanging of
information by speaking, writing,
or using some other medium.
Verbal and Non-verbal
Communication
Navin Kumar
Manoharan
Classification of
Communication
Communication
Verbal
Written
Oral
Non-verbal
Verbal Communication
Written Communication
• The Written Communication refers to the process of
conveying a message through the written symbols.
• In other words, any message exchanged between two
or more persons that make use of written words is
called as written communication.
Verbal Communication
Oral Communication
Oral communication is the process of expressing
information or ideas by word of mouth.
Is English a pure
language?
Is English a pure language?
• All languages have been influenced by other
languages and have at least some loan words.
• English has a very high number of loan words
from a vast number of other languages.
Facts first!
Languages Percentage
Latin 29%
French 29%
Germanic 26%
Greek 6%
Others 10%
What is
Vocabulary?
Vocabulary
A vocabulary is a set of familiar words within a
person's language.
Vocabulary
• A vocabulary, usually developed with age, serves as a
useful and fundamental tool for communication and
acquiring knowledge.
• Acquiring an extensive vocabulary is one of the largest
challenges in learning a second language.
Vocabulary
Most of the words in English have root words.
What is
root?
Vocabulary
Autobiography – Auto / bio / graphy – An
account if a person’s life written by that person
Auto – Self
Bio – Life
Graphy (Graphein) – To write
Vocabulary
Graphein(G) – To write
Calligraphy – Beautiful writing
Cacography – Bad (or) illegible writing
Cardiograph – Heart writing
Photography – Light writing
Phonography – Sound writing
Telegraphy – Distance writing
Biograph – Life writing
Vocabulary
Sensex(L) – Old man 9 (or) related to old
Senior – of or for older or more experienced
people
Senate – A council of older, mostly wiser
people
Senile - (of a person) having or showing the
weaknesses or diseases of old age, especially
a loss of mental faculties.
Vocabulary
Anthropos(G) – Human being
Anthropology – The study and development of
the human race
Philanthropist – One who loves mankind and
helps financially
Misanthropist – One who hates mankind
Altruist – The action took towards the benefit of
others
Can you do
something for
me?
I want you to forget a word
from your Vocabulary.
Come on, just
one word!
“VE
RY”
Forget the word “very”, instead
use these
• Very slow – Sluggish
• Very expensive – Costly
• Very big – Massive
• Very noisy – Deafening
• Very rich – Wealthy or Deep pocket
• Very sure – Certain
• Very intelligent – Brilliant
• Very little – Tiny
There are 147 such words, which
you can use instead of “very”
Visualize these words!
• Books
• Cow
• Dance
• Aficionado
• Subconscious
Tricks to
remember
Vocabulary
Two
Thin
gs
Tricks to remember Vocabulary
1. Search for images
2. Frame a sentence with that word and try using that
word in your conversation
Boo
ks
Co
w
Dan
ce
• Are you a video game aficionado?
• Nail biting is often a subconscious reaction to
tension.
Tricks to remember Vocabulary
Pronunciation
Pronunciation is the way in which a word
or a language is spoken.
Commonly mispronounced
words
• Pronunciation
• Environment
• Résumé
• Alarm
• Horn
• Wednesday
• Coupon
Lisp
A speech defect in which s is pronounced like th in thick
and z is pronounced like th in this
Practicing tongue twisters is the only way to get rid of
this.
Five Things to
do!
Five ways to improve your
Verbal skills
• Read, read and read
• Write something everyday
• Watch TV series! (Yes, not movies)
• Try joining a speaking or a debate club
• Practice to think and speak in English (Yes, your
thoughts are everything)
Bonus:
Make mistakes, only then you can learn.
Non-verbal Communication
• Nonverbal communication between people
is communication through sending and
receiving wordless cues.
• It includes the use of visual cues such as
body language, distance and physical
environments/appearance, of voice and of
touch.
Non-verbal Communication
Non-verbal Communication
Body language is
everything!
Non-verbal Communication
• Facial Expressions
• Gestures
• Paralinguistic
• Body Language and Posture
• Eye Gaze
• Appearance
Facial Expressions
• Facial expressions are responsible for a
huge proportion of nonverbal
communication. Consider how much
information can be conveyed with a smile or
a frown. The look on a person's face is often
the first thing we see, even before we hear
what they have to say.
Gestures
Deliberate movements and signals are an
important way to communicate meaning
without words.
Common gestures include waving, pointing,
and using fingers to indicate numeric
amounts. Other gestures are arbitrary and
related to culture.
Paralinguistic
• Paralinguistics refers to vocal
communication that is separate from
actual language. This includes factors
such as tone of voice, loudness,
inflection, and pitch.
• Consider the powerful effect that tone
of voice can have on the meaning of a
sentence.
Body Language
and Posture
Posture and movement
can also convey a great
deal on information.
Eye Gaze
The eyes play an important role in nonverbal
communication and such things as looking, staring and
blinking are important nonverbal behaviors.
When people encounter people or things that they like,
the rate of blinking increases and pupils dilate.
Looking at another person can indicate a range of
emotions including hostility, interest, and attraction.
Appearance
• Our choice of color, clothing, hairstyles,
and other factors affecting appearance
are also considered a means of
nonverbal communication.
NOT THIS
PLEASE!
Halo Effect
Harvey
Specter, from
Suits .
Things to
do!
Five tips for better Non-verbal
Communication
• Use Good Eye Contact
• Consider the Context
• Concentrate on Your Tone of Voice When Speaking
• Be Aware That Signals Can be Misread
• Practice, Practice, Practice
You have been doing it all wrong!

You have been doing it all wrong!