The document focuses on user experience (UX) design deliverables, emphasizing the importance of selecting appropriate deliverables to effectively communicate findings to clients or teams. It outlines the definition of deliverables, considerations for their selection and creation based on audience and goals, and best practices for formatting and presentation. The presentation concludes with recommended tools and resources for creating effective UX deliverables.

1. UX Design Deliverables: Expert's ChoiceLilia Manguy, Principle UX Designer & OwnerPurplePurr Studios

2. Setting ExpectationsFocus is on choosing deliverables NOT creating themWill not be covering prototypes due to scope limitations15-20 minutes for Q & A at the endInteractive portion – please participate!Not meant to be comprehensive – not enough timeTwitter hashmark: #UXsxsw3/13/20102"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

3. A Bit About MyselfBegan career as an intern at Hotwired.com in 1997Master Information Management & Systems, 2006AgenciesProjects3/13/20103"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

4. Why User Experience Design Deliverables?Recognize any of these situations?Client doesn’t understand methodology & findingsInternal disagreement with your team about best deliverablesLack of standardization – reinventing the wheelWhere do I start?3/13/20104"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

5. AGENDA3/13/20105"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

6. User Experience Design DeliverablesDefinitionSelection & CreationPresentationTools3/13/20106"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

7. DEFINITION3/13/20107"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

8. I. User Experience Deliverables: DefinitionA deliverable is documentation/artifact of the UX design process for the purpose of communicating the result to othersWhy is it important?A deliverable is important because, when executed effectively, it compels your client or team to understand the importance of your findings so they care and want to take action.3/13/20108"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

9. UX Deliverables: Examples3/13/20109"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

10. SELECTION & CREATION3/13/201010"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

11. II. User Experience Deliverables: Selection & CreationDefine the focus for your deliverablesYour goalsLevel of project detailYour audienceTheir languageMap your deliverables to your process and focusFormat following best practices3/13/201011"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

12. SELECTION & CREATION1. Define the focus of your deliverablesYour goalsTo sell / seduce / convert?To change minds?To validate an assumption?Level of detail requiredBig picture / overview?ComplexYour audienceFamiliar with the UX process?Need lots of definitions and explanations?Their languageAnalytical – quantitative (statistics, dollars & cents)Relational – qualitative (anecdotes, comments & quotes)3/13/201012"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

13. SELECTION & CREATION2. Choose your deliverables according your process and focus3/13/201013"User Experience Design Deliverables: Expert's Choice" - Lilia ManguyValidationDesignConceptingSynthesisResearchUX Design ProcessSitemap

14. Wireframes

15. User flows

16. Storyboards

17. User testing

18. Focus groups

19. Surveys

20. Concept model

21. Mental model

22. Mood boards

23. Personas & scenarios

24. Functional specs

25. Taxonomy

26. Stakeholder interviews

27. Contextual inquiry

28. Task analysis

29. Site metrics

30. Market research

31. Competitive analysis

32. Site audit / content inventorySELECTION & CREATION ExampleFocusGoal: To sell a new interaction modelDetail: Complex transactions are involvedAudience: New to UXLanguage: Quantitative – the client responds to profit and costsYour UX ProcessCompetitive analysisPersonas & scenariosInteraction flowSitemapWireframes3/13/201014"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy

33. INTERACTIVE PART!3/13/201015"User Experience Design Deliverables: Expert's Choice" - Lilia Manguy