The document discusses user experience (UX) and its importance in software development. It defines UX as the overall experience a user has when interacting with a product. The document outlines various UX competencies like information architecture, interaction design, and usability testing. It emphasizes designing software with a user-centered approach to ensure it is useful, usable and desirable. It also provides guidance on incorporating UX practices into .NET development.

1. Speaker : Kalpesh Parmar (Vic) Technical Evangelist Infragistics

2. What the Heck Are We Here For? How do I make software for people? Quo Vadis? Why should I care? What can it do for me ? UX = UI ??? Just another buzzword... UX? What is It?

5. User Experience is Everything Scalability Maintainability Manageability Security Privacy Branding Resilience Robustness Responsiveness Extensibility Reusability Agility Performance Stability Reliability Adaptability Efficiency Availability

6. What Makes Good UX? User Experience Honeycomb Courtesy of Peter Morville

11. Valuable Experience Diagram

13. Find What You Want Know Where You Are

14. Communicating Visually

15. Establishing Trust

16. The Reality Humans Can Separate Feelings from Thinking And Act Only on Thinking Humans are Thinky-Feely Creatures – Our Thoughts and Feelings Influence Each Other and Our Actions (Productivity)

17. How Much Should I Invest in UX? Internal use commercial sale users opt-in compelled use generates revenue reduce costs company portal online tools (google, yahoo) shrink-wrap consumer software (quicken, ms money) ecommerce software (amazon, expedia) enterprise class accounting (sap, oracle) crm applications (salesforce.com, siebel) call center software company time tracking user adoption purpose

20. UX Design Process

24. Parts of a Pattern

26. Keep the Focus on User’s Experience

33. Great tools help, but ultimately, you have to learn how to use them to build great experiences.

34. What the heck did we cover? How do I make software for people? Quo Vadis? Why should I care? What can it do for me ? UX = UI Just another buzzword... UX? What is It?