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Business Training Strategies
The document discusses strategies for building a world-class training program on a low budget. It outlines characteristics of successful programs, such as viewing training as a strategic investment and measuring results. Recommendations include using internal talent and low-cost resources, thinking strategically, tracking metrics, and implementing best practices like "Lunch 'n Learns", blended learning, and tying training to performance reviews. The presentation provides industry-leading online training courses and a learning management system to help organizations implement an effective training program.
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Business Training Strategies
- 1. Winning Training Strategies Across Organizations Ryan Gunhold Training and Development Consultant
- 2. What We’ll CoverToday What a World-Class Training Program Looks Like Strategies for Building a World-Class Training Program Using Low-Cost and No-Cost Training Resources Best Practices to Increase Your Training ROI Case Studies from Other Smaller Companies Who Have Successfully Implemented Fortune 500® Quality Training Programs How to Take Action with Business Training Library
- 3. Poll Question #1 Whatis your primary role in your company? A. Training B. Human Resources C. General Management D. Sales E. Finance / Accounting F. Other
- 4. Poll Question #2 Describethe state of your current training efforts. A. We don’t have a formal training program, but are looking to start one. B. We have a training program now but it needs improvement. C. We have a good training program now … just looking to pick up one or two good ideas today.
- 5. Characteristics of aWorld- Class Training Program Training is Viewed as a Strategic Investment – Not a Business Luxury Training Programs are Targeted to Meet Specific Business Objectives Results are Measured
- 6. A Closer Lookat the Training Top 125 Wells Fargo Blended learning program – online courses, virtual classroom, instructor- led LMS tracks/manages compliance records 20% increase in on-boarding licensed bankers Training costs down 40% Miami Children’s Hospital 360-degree performance tool 40+ online & instructor courses in core curriculum Participants complete a performance improvement project ROI = $850,000+ McDonald’s Invest $18K per manager Mangers spend 2,000+ hours in training over 4 years 100% Hamburger University courses eligible for college credit
- 7. Quoting … “Training isn’t something we do when we have money to blow. Training is something we do to differentiate ourselves from the competition. We invest and show our employees that we care enough about them to help them grow. And that has a direct impact on our bottom line.” - Bob Nelson, Author & Business Consultant
- 8. Why Build aWorld-Class Training Program • Increased Productivity & Sales • Lower Turnover • Improved Employee Morale • Satisfied Employees AND Customers • It PAYS!
- 9. World-Class Training Costs Time • Average of 53.5 hours/per employee in training each year. Money • Average training budget was 3.7% of total payroll.
- 10. Can You Afforda World-Class Training Program?
- 11. Poll Question #3 Whatwould you estimate your total training budget to be? A. Less than 1%? B. 1 to 3%? C. 3 to 5%? D. Or More than 5%?
- 12. Poll Question #4 Howmuch time does the average employee in your organization spend in training each year? A. 10 hours B. 20 hours C. 40 hours D. Or more
- 13. Winning Strategies forBuilding a World-Class Training Program (Without Breaking the Budget) • Think and Act Strategically • Use Low-Cost & No-Cost Training Resources • Be Creative • Use Technology • Track and Measure the Results
- 14. Think & ActStrategically • Create a Corporate University • Develop Training Programs to Meet Specific Business Objectives • Build Curriculum-Based Development Plans • Enlist Support of Senior Management • Communicate
- 15. Low-Cost & No-Cost TrainingResources • Use Your Internal Talent • Seek Out Local Resources and Speakers (Community College, Chamber of Commerce) • Vendor Training • Association Educational Programs • Government Programs
- 16. Be Creative • Barter for Training • Send a Scout • Start a Training Contest • Develop Training Partnerships • Start a Training Newsletter
- 17. Use Technology • Web-Based Training Courses • Video, DVD & CD Programs • Teleconferences • Webinars • Publish Your Own Online Courses
- 18. Track & Measurethe Results • “If You‟re Not Keeping Score, It‟s Just Practice” • Determine Success Criteria Upfront • Identify Metrics • Use Technology • Share Results
- 19. 4 Ways toMeasure • Level 1 – Reaction • Level 2 – Learning • Level 3 – Behavior • Level 4 – Results
- 20. Poll Question #5 Selectthe highest level at which you are currently evaluating training. A. Level 1 – Reaction B. Level 2 – Learning C. Level 3 – Behavior D. Level 4 – Results
- 21. Best Practice Ideas •Lunch „n Learns • Incorporate Training Into Staff and Department Meetings • Blended Learning • Offer CEU‟s and College Credit • Tie Training to Performance Reviews • Create Certificate or Awards Program
- 22. Best Practice: Lunch‘n Learns • Plan Ahead • Select Topic or Speaker • Promote Training Session - Emails, Posters Newsletters, etc. • Include Time for Discussion • Have Participants Complete Evaluation Forms
- 23. Best Practice: IncorporateTraining Into Meetings • Involve Managers and Supervisors • Select Programs with Shorter Lengths • Review Materials Before Meeting • Create or Purchase Participant Handouts • Rotate facilitators
- 24. Best Practice: BlendedLearning • Combine group training methods with self-paced options • Use Self-Paced Courses as Pre-Work for Classroom Training • Follow-up Classroom Training with Self- Paced Courses
- 25. Best Practice: OfferCollege Credit & CEU’s • Courses May Offer CEUs and College Credit • Include Professional Certification Programs
- 26. Best Practice: TieTraining to Performance Reviews • Make Development Plans Part of Performance Reviews • Use Courses Targeted to Address Gaps and/or Skills Needed for Promotion • Managers Can Specify that Employees Complete a Certain Number of Courses Before Next Review • Follow Up on Progress – Integrate Training into Coaching Sessions
- 27. Best Practice: CertificatePrograms • Determine Program Goals • Monetary or Non-Monetary Rewards • Recognize Achievements in Public • Develop a Communication Plan
- 28. Best Practice Solutions Industry-LeadingCourses & Referenceware • 4,000+ Online Training Courses • 400+ Streaming Video Programs • 3,000+ Video-Based Programs • Books24x7® - On-Demand Access to 700+ Business & Computer Skills Referenceware Learning Management System (LMS) • Customized Online Universities or Learning Centers • No Setup, Maintenance or Hosting Fees • Competency & Certification Modules • Classroom Management • WebEx Integration Professional Services • Custom Content Development & Reporting • Implementation & Integration Support
- 29. Thank you foryour time today! We hope you found the information to be of value to you & your organization. For Additional Information: ryan.gunhold@gmail.com