This document provides guidance on conducting user interviews. It discusses preparing for interviews by brainstorming topics and questions, practicing being an interviewer, and troubleshooting challenges. The document recommends starting with introductions and icebreakers, listening more than talking, and allowing participants to discuss topics in-depth. It suggests facilitating interviews in-person for most insight, and provides tips on analyzing interviews by looking for themes in needs, behaviors, and language. The goal is to understand users' perspectives to inform product design.