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ABOUTTIPS
These TIPS provide practical advice and suggestions to USAID managers on issues related to
performance monitoring and evaluation.This publication is a supplemental reference to the
Automated Directive Service (ADS) Chapter 203.
PERFORMANCE MONITORING & EVALUATION
TIPS
CONDUCTING A PARTICIPATORY EVALUATION
NUMBER 1
2011 Printing
USAID is promoting
participation in all as-
pects of its development
work.
This TIPS outlines how
to conduct a participa-
tory
evaluation.
Participatory evaluation provides for active in-
volvement in the evaluation process of those
with a stake in the program: providers, part-
ners, customers (beneficiaries), and any other
interested parties. Participation typically takes
place throughout all phases of the evaluation:
planning and design; gathering and analyzing the
data; identifying the evaluation findings, conclu-
sions, and recommendations; disseminating re-
sults; and preparing an action plan to improve
program performance.
WHAT IS DIRECT
OBSERVATION ?
CHARACTERISTICS OF
PARTICIPATORY
EVALUATION
2
Participatory evaluations typically share several
characteristics that set them apart from trad-
tional evaluation approaches.These include:
Participant focus and ownership. Partici-
patory evaluations are primarily oriented to
the information needs of program stakehold-
ers rather than of the donor agency.The donor
agency simply helps the participants conduct
their own evaluations, thus building their own-
ership and commitment to the results and fa-
cilitating their follow-up action.
Scope of participation.The range of partici-
pants included and the roles they play may vary.
For example, some evaluations may target only
program providers or beneficiaries, while oth-
ers may include the full array of stakeholders.
Participant negotiations. Participating
groups meet to communicate and negotiate to
reach a consensus on evaluation findings, solve
problems, and make plans to improve perfor-
mance.
Diversity of views.Views of all participants are
sought and recognized. More powerful stake-
holders allow participation of the less powerful.
Learning process. The process is a learn-
ing experience for participants. Emphasis is on
identifying lessons learned that will help partici-
pants improve program implementation, as well
as on assessing whether targets were achieved.
Flexible design. While some preliminary
planning for the evaluation may be necessary,
design issues are decided (as much as possible)
in the participatory process. Generally, evalua-
tion questions and data collection and analysis
methods are determined by the participants,
not by outside evaluators.
Empirical orientation. Good participatory
evaluations are based on empirical data. Typi-
cally, rapid appraisal techniques are used to de-
termine what happened and why.
Use of facilitators. Participants actually con-
duct the evaluation, not outside evaluators as is
traditional. However, one or more outside ex-
perts usually serve as facilitator—that is, pro-
vide supporting roles as mentor, trainer, group
processor, negotiator, and/or methodologist.
WHY CONDUCT A
PARTICIPATORY
EVALUATION?
Experience has shown that participatory evalu-
ations improve program performance.Listening
to and learning from program beneficiaries,field
staff, and other stakeholders who know why a
program is or is not working is critical to mak-
ing improvements. Also, the more these insid-
ers are involved in identifying evaluation ques-
tions and in gathering and analyzing data, the
more likely they are to use the information to
improve performance. Participatory evaluation
empowers program providers and beneficiaries
to act on the knowledge gained.
Advantages to participatory evaluations are
that they:
• Examine relevant issues by involving key
players in evaluation design
• Promote participants’ learning about the
program and its performance and enhance
their understanding of other stakeholders’
points of view
• Improve participants’ evaluation skills
• Mobilize stakeholders, enhance teamwork,
and build shared commitment to act on evalua-
3
tion recommendations
• Increase likelihood that evaluation informa-
tion will be used to improve performance
But there may be disadvantages. For example,
participatory evaluations may
• Be viewed as less objective because program
staff, customers, and other stakeholders
with possible vested interests participate
• Be less useful in addressing highly technical
aspects
• Require considerable time and resources to
identify and involve a wide array of stakehold-
ers
• Take participating staff away from ongoing
activities
• Be dominated and misused by some stake-
holders to further their own interests
STEPS IN CONDUCTING A
PARTICIPATORY
EVALUATION
Step 1: Decide if a participatory evalu-
ation approach is appropriate. Participatory
evaluations are especially useful when there are
questions about implementation difficulties or
program effects on beneficiaries,or when infor-
mation is wanted on stakeholders’ knowledge
of program goals or their views of progress.
Traditional evaluation approaches may be more
suitable when there is a need for independent
outside judgment,when specialized information
is needed that only technical experts can pro-
vide, when key stakeholders don’t have time to
participate, or when such serious lack of agree-
ment exists among stakeholders that a collab-
orative approach is likely to fail.
Step 2: Decide on the degree of partici-
pation. What groups will participate and what
roles will they play? Participation may be broad,
with a wide array of program staff,beneficiaries,
partners, and others. It may, alternatively, tar-
get one or two of these groups. For example,
if the aim is to uncover what hinders program
implementation, field staff may need to be in-
volved. If the issue is a program’s effect on lo-
cal communities, beneficiaries may be the most
appropriate participants. If the aim is to know
if all stakeholders understand a program’s goals
and view progress similarly, broad participation
may be best. Roles may range from serving as
a resource or informant to participating fully in
some or all phases of the evaluation.
Step 3: Prepare the evaluation scope of
work. Consider the evaluation approach—the
basic methods, schedule, logistics, and funding.
Special attention should go to defining roles of
the outside facilitator and participating stake-
holders. As much as possible, decisions such as
the evaluation questions to be addressed and
the development of data collection instruments
and analysis plans should be left to the partici-
patory process rather than be predetermined
in the scope of work.
Step 4:Conduct the team planning meet-
ing. Typically, the participatory evaluation pro-
cess begins with a workshop of the facilitator
and participants. The purpose is to build con-
sensus on the aim of the evaluation; refine the
scope of work and clarify roles and responsi-
bilities of the participants and facilitator; review
the schedule, logistical arrangements, and agen-
da; and train participants in basic data collec-
tion and analysis. Assisted by the facilitator,par-
ticipants identify the evaluation questions they
want answered. The approach taken to identify
questions may be open ended or may stipulate
4
broad areas of inquiry. Participants then select
appropriate methods and develop data-gather-
ing instruments and analysis plans needed to
answer the questions.
Step 5: Conduct the evaluation. Participa-
tory evaluations seek to maximize stakehold-
ers’ involvement in conducting the evaluation
in order to promote learning. Participants de-
fine the questions, consider the data collection
skills,methods,and commitment of time and la-
bor required. Participatory evaluations usually
use rapid appraisal techniques, which are sim-
pler, quicker, and less costly than conventional
sample surveys.They include methods such as
those in the box below.Typically, facilitators are
skilled in these methods, and they help train
and guide other participants in their use.
Step 6: Analyze the data and build con-
sensus on results. Once the data are gath-
ered, participatory approaches to analyzing
and interpreting them help participants build a
common body of knowledge. Once the analysis
is complete, facilitators work with participants
to reach consensus on findings,conclusions,and
recommendations. Facilitators may need to ne-
gotiate among stakeholder groups if disagree-
ments emerge. Developing a common under-
standing of the results, on the basis of empirical
evidence, becomes the cornerstone for group
commitment to a plan of action.
Step 7: Prepare an action plan. Facilitators
work with participants to prepare an action
plan to improve program performance. The
knowledge shared by participants about a pro-
gram’s strengths and weaknesses is turned into
action. Empowered by knowledge, participants
become agents of change and apply the lessons
they have learned to improve performance.
Participatory Evaluation
•	 participant focus and ownership of
evaluation
•	 broad range of stakeholders partici-
pate
•	 focus is on learning
•	 flexible design
•	 rapid appraisal methods
•	 outsiders are facilitators
Traditional Evaluation
•	 donor focus and ownership of evalu-
ation
•	 stakeholders often don’t participate
•	 focus is on accountability
•	 predetermined design
•	 formal methods
•	 outsiders are evaluators
WHAT’S DIFFERENT ABOUT PARTICIPATORY
EVALUATIONS?
5
Rapid Appraisal Methods
Key informant interviews. This in-
volves interviewing 15 to 35 individuals
selected for their knowledge and experi-
ence in a topic of interest. Interviews are
qualitative, in-depth, and semistructured.
They rely on interview guides that list
topics or open-ended questions. The in-
terviewer subtly probes the informant to
elicit information, opinions, and experi-
ences.
Focus group interviews. In these,
8 to 12 carefully selected participants
freely discuss issues, ideas, and experi-
ences among themselves. A modera-
tor introduces the subject, keeps the
discussion going, and tries to prevent
domination of the discussion by a few
participants. Focus groups should be
homogeneous, with participants of simi-
lar backgrounds as much as possible.
Community group interviews.
These take place at public meetings
open to all community members. The pri-
mary interaction is between the partici-
pants and the interviewer, who presides
over the meeting and asks questions,
following a carefully prepared question-
naire.
Direct observation. Using a detailed
observation form, observers record what
they see and hear at a program site. The
information may be about physical sur-
roundings or about ongoing activities,
processes, or discussions.
Minisurveys. These are usually
based on a structured questionnaire with
a limited number of mostly closeended
questions. They are usually adminis-
tered to 25 to 50 people. Respondents
may be selected through probability or
nonprobability sampling techniques, or
through “convenience” sampling (inter-
viewing stakeholders at locations where
they’re likely to be, such as a clinic for
a survey on health care programs). The
major advantage of minisurveys is that
the datacan be collected and analyzed
within a few days. It is the only rapid ap-
praisal method that generates quantita-
tive data.
Case studies. Case studies record
anedotes that illustrate a program’s
shortcomings or accomplishments. They
tell about incidents or concrete events,
often from one person’s experience.
Village imaging. This involves
groups of villagers drawing maps or dia-
grams to identify and visualize problems
and solutions.
Selected Further Reading
Aaker, Jerry and Jennifer Shumaker. 1994.
Looking Back and Looking Forward: A Partici-
patory Approach to Evaluation. Heifer Project
International. P.O. Box 808, Little Rock,AK
72203.
Aubel, Judi. 1994. Participatory Program Evalu-
ation: A Manual for Involving Program Stake-
holders in the Evaluation Process. Catholic
Relief Services. USCC, 1011 First Avenue, New
York, NY 10022.
Freeman, Jim. Participatory Evaluations: Making
Projects Work, 1994. Dialogue on Develop-
ment Technical Paper No.TP94/2. International
Centre,The University of Calgary.
Feurstein, Marie-Therese. 1991. Partners in-
Evaluation: Evaluating Development and Com-
munity Programmes with Participants.TALC,
6
Box 49, St.Albans, Herts AL1 4AX, United
Kingdom.
Guba, Egon andYvonna Lincoln. 1989. Fourth
Generation Evaluation. Sage Publications.
Pfohl, Jake. 1986. Participatory Evaluation:A
User’s Guide. PACT Publications. 777 United
Nations Plaza, NewYork, NY 10017.
Rugh, Jim. 1986. Self-Evaluation: Ideas for
Participatory Evaluation of Rural Community
Development Projects.World Neighbors Pub-
lication.

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Usaid tips 01 conducting a participatory evaluation-2011 05

  • 1. 1 ABOUTTIPS These TIPS provide practical advice and suggestions to USAID managers on issues related to performance monitoring and evaluation.This publication is a supplemental reference to the Automated Directive Service (ADS) Chapter 203. PERFORMANCE MONITORING & EVALUATION TIPS CONDUCTING A PARTICIPATORY EVALUATION NUMBER 1 2011 Printing USAID is promoting participation in all as- pects of its development work. This TIPS outlines how to conduct a participa- tory evaluation. Participatory evaluation provides for active in- volvement in the evaluation process of those with a stake in the program: providers, part- ners, customers (beneficiaries), and any other interested parties. Participation typically takes place throughout all phases of the evaluation: planning and design; gathering and analyzing the data; identifying the evaluation findings, conclu- sions, and recommendations; disseminating re- sults; and preparing an action plan to improve program performance. WHAT IS DIRECT OBSERVATION ? CHARACTERISTICS OF PARTICIPATORY EVALUATION
  • 2. 2 Participatory evaluations typically share several characteristics that set them apart from trad- tional evaluation approaches.These include: Participant focus and ownership. Partici- patory evaluations are primarily oriented to the information needs of program stakehold- ers rather than of the donor agency.The donor agency simply helps the participants conduct their own evaluations, thus building their own- ership and commitment to the results and fa- cilitating their follow-up action. Scope of participation.The range of partici- pants included and the roles they play may vary. For example, some evaluations may target only program providers or beneficiaries, while oth- ers may include the full array of stakeholders. Participant negotiations. Participating groups meet to communicate and negotiate to reach a consensus on evaluation findings, solve problems, and make plans to improve perfor- mance. Diversity of views.Views of all participants are sought and recognized. More powerful stake- holders allow participation of the less powerful. Learning process. The process is a learn- ing experience for participants. Emphasis is on identifying lessons learned that will help partici- pants improve program implementation, as well as on assessing whether targets were achieved. Flexible design. While some preliminary planning for the evaluation may be necessary, design issues are decided (as much as possible) in the participatory process. Generally, evalua- tion questions and data collection and analysis methods are determined by the participants, not by outside evaluators. Empirical orientation. Good participatory evaluations are based on empirical data. Typi- cally, rapid appraisal techniques are used to de- termine what happened and why. Use of facilitators. Participants actually con- duct the evaluation, not outside evaluators as is traditional. However, one or more outside ex- perts usually serve as facilitator—that is, pro- vide supporting roles as mentor, trainer, group processor, negotiator, and/or methodologist. WHY CONDUCT A PARTICIPATORY EVALUATION? Experience has shown that participatory evalu- ations improve program performance.Listening to and learning from program beneficiaries,field staff, and other stakeholders who know why a program is or is not working is critical to mak- ing improvements. Also, the more these insid- ers are involved in identifying evaluation ques- tions and in gathering and analyzing data, the more likely they are to use the information to improve performance. Participatory evaluation empowers program providers and beneficiaries to act on the knowledge gained. Advantages to participatory evaluations are that they: • Examine relevant issues by involving key players in evaluation design • Promote participants’ learning about the program and its performance and enhance their understanding of other stakeholders’ points of view • Improve participants’ evaluation skills • Mobilize stakeholders, enhance teamwork, and build shared commitment to act on evalua-
  • 3. 3 tion recommendations • Increase likelihood that evaluation informa- tion will be used to improve performance But there may be disadvantages. For example, participatory evaluations may • Be viewed as less objective because program staff, customers, and other stakeholders with possible vested interests participate • Be less useful in addressing highly technical aspects • Require considerable time and resources to identify and involve a wide array of stakehold- ers • Take participating staff away from ongoing activities • Be dominated and misused by some stake- holders to further their own interests STEPS IN CONDUCTING A PARTICIPATORY EVALUATION Step 1: Decide if a participatory evalu- ation approach is appropriate. Participatory evaluations are especially useful when there are questions about implementation difficulties or program effects on beneficiaries,or when infor- mation is wanted on stakeholders’ knowledge of program goals or their views of progress. Traditional evaluation approaches may be more suitable when there is a need for independent outside judgment,when specialized information is needed that only technical experts can pro- vide, when key stakeholders don’t have time to participate, or when such serious lack of agree- ment exists among stakeholders that a collab- orative approach is likely to fail. Step 2: Decide on the degree of partici- pation. What groups will participate and what roles will they play? Participation may be broad, with a wide array of program staff,beneficiaries, partners, and others. It may, alternatively, tar- get one or two of these groups. For example, if the aim is to uncover what hinders program implementation, field staff may need to be in- volved. If the issue is a program’s effect on lo- cal communities, beneficiaries may be the most appropriate participants. If the aim is to know if all stakeholders understand a program’s goals and view progress similarly, broad participation may be best. Roles may range from serving as a resource or informant to participating fully in some or all phases of the evaluation. Step 3: Prepare the evaluation scope of work. Consider the evaluation approach—the basic methods, schedule, logistics, and funding. Special attention should go to defining roles of the outside facilitator and participating stake- holders. As much as possible, decisions such as the evaluation questions to be addressed and the development of data collection instruments and analysis plans should be left to the partici- patory process rather than be predetermined in the scope of work. Step 4:Conduct the team planning meet- ing. Typically, the participatory evaluation pro- cess begins with a workshop of the facilitator and participants. The purpose is to build con- sensus on the aim of the evaluation; refine the scope of work and clarify roles and responsi- bilities of the participants and facilitator; review the schedule, logistical arrangements, and agen- da; and train participants in basic data collec- tion and analysis. Assisted by the facilitator,par- ticipants identify the evaluation questions they want answered. The approach taken to identify questions may be open ended or may stipulate
  • 4. 4 broad areas of inquiry. Participants then select appropriate methods and develop data-gather- ing instruments and analysis plans needed to answer the questions. Step 5: Conduct the evaluation. Participa- tory evaluations seek to maximize stakehold- ers’ involvement in conducting the evaluation in order to promote learning. Participants de- fine the questions, consider the data collection skills,methods,and commitment of time and la- bor required. Participatory evaluations usually use rapid appraisal techniques, which are sim- pler, quicker, and less costly than conventional sample surveys.They include methods such as those in the box below.Typically, facilitators are skilled in these methods, and they help train and guide other participants in their use. Step 6: Analyze the data and build con- sensus on results. Once the data are gath- ered, participatory approaches to analyzing and interpreting them help participants build a common body of knowledge. Once the analysis is complete, facilitators work with participants to reach consensus on findings,conclusions,and recommendations. Facilitators may need to ne- gotiate among stakeholder groups if disagree- ments emerge. Developing a common under- standing of the results, on the basis of empirical evidence, becomes the cornerstone for group commitment to a plan of action. Step 7: Prepare an action plan. Facilitators work with participants to prepare an action plan to improve program performance. The knowledge shared by participants about a pro- gram’s strengths and weaknesses is turned into action. Empowered by knowledge, participants become agents of change and apply the lessons they have learned to improve performance. Participatory Evaluation • participant focus and ownership of evaluation • broad range of stakeholders partici- pate • focus is on learning • flexible design • rapid appraisal methods • outsiders are facilitators Traditional Evaluation • donor focus and ownership of evalu- ation • stakeholders often don’t participate • focus is on accountability • predetermined design • formal methods • outsiders are evaluators WHAT’S DIFFERENT ABOUT PARTICIPATORY EVALUATIONS?
  • 5. 5 Rapid Appraisal Methods Key informant interviews. This in- volves interviewing 15 to 35 individuals selected for their knowledge and experi- ence in a topic of interest. Interviews are qualitative, in-depth, and semistructured. They rely on interview guides that list topics or open-ended questions. The in- terviewer subtly probes the informant to elicit information, opinions, and experi- ences. Focus group interviews. In these, 8 to 12 carefully selected participants freely discuss issues, ideas, and experi- ences among themselves. A modera- tor introduces the subject, keeps the discussion going, and tries to prevent domination of the discussion by a few participants. Focus groups should be homogeneous, with participants of simi- lar backgrounds as much as possible. Community group interviews. These take place at public meetings open to all community members. The pri- mary interaction is between the partici- pants and the interviewer, who presides over the meeting and asks questions, following a carefully prepared question- naire. Direct observation. Using a detailed observation form, observers record what they see and hear at a program site. The information may be about physical sur- roundings or about ongoing activities, processes, or discussions. Minisurveys. These are usually based on a structured questionnaire with a limited number of mostly closeended questions. They are usually adminis- tered to 25 to 50 people. Respondents may be selected through probability or nonprobability sampling techniques, or through “convenience” sampling (inter- viewing stakeholders at locations where they’re likely to be, such as a clinic for a survey on health care programs). The major advantage of minisurveys is that the datacan be collected and analyzed within a few days. It is the only rapid ap- praisal method that generates quantita- tive data. Case studies. Case studies record anedotes that illustrate a program’s shortcomings or accomplishments. They tell about incidents or concrete events, often from one person’s experience. Village imaging. This involves groups of villagers drawing maps or dia- grams to identify and visualize problems and solutions. Selected Further Reading Aaker, Jerry and Jennifer Shumaker. 1994. Looking Back and Looking Forward: A Partici- patory Approach to Evaluation. Heifer Project International. P.O. Box 808, Little Rock,AK 72203. Aubel, Judi. 1994. Participatory Program Evalu- ation: A Manual for Involving Program Stake- holders in the Evaluation Process. Catholic Relief Services. USCC, 1011 First Avenue, New York, NY 10022. Freeman, Jim. Participatory Evaluations: Making Projects Work, 1994. Dialogue on Develop- ment Technical Paper No.TP94/2. International Centre,The University of Calgary. Feurstein, Marie-Therese. 1991. Partners in- Evaluation: Evaluating Development and Com- munity Programmes with Participants.TALC,
  • 6. 6 Box 49, St.Albans, Herts AL1 4AX, United Kingdom. Guba, Egon andYvonna Lincoln. 1989. Fourth Generation Evaluation. Sage Publications. Pfohl, Jake. 1986. Participatory Evaluation:A User’s Guide. PACT Publications. 777 United Nations Plaza, NewYork, NY 10017. Rugh, Jim. 1986. Self-Evaluation: Ideas for Participatory Evaluation of Rural Community Development Projects.World Neighbors Pub- lication.