SlideShare a Scribd company logo
Erik Johnson General Manager cubeless Unleashing the Power of Human Capital With E2.0  Key lessons from successful enterprise social networks
Agenda ,[object Object],[object Object],[object Object]
You are lost in an unfamiliar city… Le Galapait “Rome is…Lost Tourists” on Flickr
Which do you choose first: Printed Directories A phone directory,  map and other printed sources of information?
Which do you choose first: The Internet A computer with a live Internet connection and ability to search for information on the web?
Which do you choose first: The Experts A collection of residents and city experts standing on a nearby street corner?
Why people choose the people ,[object Object],[object Object],[object Object],[object Object],cbcastro  “Ask Questions” on Flickr
The workplace is no different Each day employees face challenges, questions and opportunities that they may not have encountered before.
Organizations recognize the need for coordination ,[object Object],amanky  “Day 355: Jump” on Flickr
Workers seek help ,[object Object],Paul-W  “1989-negatives-sheet43a-05” on Flickr
So much information, so little access ,[object Object],[object Object],alexkingorg  “Composing an Email” on Flickr
Searching costs time and money ,[object Object]
Limit effectiveness of human capital ,[object Object],[object Object],[object Object],[object Object],[object Object],Jeff Werner  “Philppines – Report II” on Flickr
Case Study: It all adds up ,[object Object],[object Object],[object Object],[object Object],[object Object]
So, what is missing? Immediate access to the collective intelligence of the entire organization Social Media
Case Study: Translating for the Vatican ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE MOST IMPORTANT POINT! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Surprising simple ,[object Object],[object Object],[object Object],[object Object],jspad “Blue Striped Top” on Flickr
Creating the right environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Wallyg  “Montreal” on Flickr
Creating the right execution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SabreTown: Sabre’s Enterprise Social Network ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: The lost cell phone ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contact Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: CEO who swims ,[object Object],[object Object],[object Object],[object Object]
Talk happens: Social Networking ,[object Object],[object Object],[object Object],paulswansen  “Ads in German” on Flickr

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Unleashing the power of Human Capital with E2.0

  • 1. Erik Johnson General Manager cubeless Unleashing the Power of Human Capital With E2.0 Key lessons from successful enterprise social networks
  • 2.
  • 3. You are lost in an unfamiliar city… Le Galapait “Rome is…Lost Tourists” on Flickr
  • 4. Which do you choose first: Printed Directories A phone directory, map and other printed sources of information?
  • 5. Which do you choose first: The Internet A computer with a live Internet connection and ability to search for information on the web?
  • 6. Which do you choose first: The Experts A collection of residents and city experts standing on a nearby street corner?
  • 7.
  • 8. The workplace is no different Each day employees face challenges, questions and opportunities that they may not have encountered before.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. So, what is missing? Immediate access to the collective intelligence of the entire organization Social Media
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.

Editor's Notes

  1. Up to 30% of an average knowledge worker’s time is spent searching for information (at a cost per employee of $18K per year) (Source: IDC) Google: 12,248 employees; $220 million lost annually Cisco Systems: 50,125 workers; $902 million down the drain each year Edward Jones: 33,586 professionals; $640 million that could be “spent” elsewhere per year Mayo Clinic: 41,007 employees; $738 million wasted yearly General Mills: 28,578 workers; $514 million thrown away annually Devon Energy: 4,852 professionals; $87 million goes bye-bye each year Just one component of how community can pay for itself Reduction of search time down by 5% (down to 28.5%) saves Mayo $37 million
  2. Up to 30% of an average knowledge worker’s time is spent searching for information (at a cost per employee of $18K per year) (Source: IDC) Google: 12,248 employees; $220 million lost annually Cisco Systems: 50,125 workers; $902 million down the drain each year Edward Jones: 33,586 professionals; $640 million that could be “spent” elsewhere per year Mayo Clinic: 41,007 employees; $738 million wasted yearly General Mills: 28,578 workers; $514 million thrown away annually Devon Energy: 4,852 professionals; $87 million goes bye-bye each year Just one component of how community can pay for itself Reduction of search time down by 5% (down to 28.5%) saves Mayo $37 million
  3. Up to 30% of an average knowledge worker’s time is spent searching for information (at a cost per employee of $18K per year) (Source: IDC) Google: 12,248 employees; $220 million lost annually Cisco Systems: 50,125 workers; $902 million down the drain each year Edward Jones: 33,586 professionals; $640 million that could be “spent” elsewhere per year Mayo Clinic: 41,007 employees; $738 million wasted yearly General Mills: 28,578 workers; $514 million thrown away annually Devon Energy: 4,852 professionals; $87 million goes bye-bye each year Just one component of how community can pay for itself Reduction of search time down by 5% (down to 28.5%) saves Mayo $37 million
  4. Up to 30% of an average knowledge worker’s time is spent searching for information (at a cost per employee of $18K per year) (Source: IDC) Google: 12,248 employees; $220 million lost annually Cisco Systems: 50,125 workers; $902 million down the drain each year Edward Jones: 33,586 professionals; $640 million that could be “spent” elsewhere per year Mayo Clinic: 41,007 employees; $738 million wasted yearly General Mills: 28,578 workers; $514 million thrown away annually Devon Energy: 4,852 professionals; $87 million goes bye-bye each year Just one component of how community can pay for itself Reduction of search time down by 5% (down to 28.5%) saves Mayo $37 million
  5. Up to 30% of an average knowledge worker’s time is spent searching for information (at a cost per employee of $18K per year) (Source: IDC) Google: 12,248 employees; $220 million lost annually Cisco Systems: 50,125 workers; $902 million down the drain each year Edward Jones: 33,586 professionals; $640 million that could be “spent” elsewhere per year Mayo Clinic: 41,007 employees; $738 million wasted yearly General Mills: 28,578 workers; $514 million thrown away annually Devon Energy: 4,852 professionals; $87 million goes bye-bye each year Just one component of how community can pay for itself Reduction of search time down by 5% (down to 28.5%) saves Mayo $37 million