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Enterprise Nation e_nation e_nation
Connect with me on enterprisenation.com today
Unleash the power of micro-moment
marketing
Anna Morrish
Founder & MD of Quibble
Session takeaways:
1. Discover what the different kinds of micro-moments are and why you
should care about them.
2. Identify opportunities that will help support your growth and essentially
your bottom line.
3. Develop a plan to make the most of micro-moments.
Enterprise Nation e_nation e_nation
Firstly…
What are
micro-moments?
Micro-moments are when consumers turn to their
phones to act on a “NEED”.
Enterprise Nation e_nation e_nation
A micro-moment is when someone needs to…
Enterprise Nation e_nation e_nation
A micro-moment is when someone needs to…
1. Learn something
Enterprise Nation e_nation e_nation
A micro-moment is when someone needs to…
1. Learn something
2. Discover something
Enterprise Nation e_nation e_nation
A micro-moment is when someone needs to…
1. Learn something
2. Discover something
3. Go somewhere
Enterprise Nation e_nation e_nation
A micro-moment is when someone needs to…
1. Learn something
2. Discover something
3. Go somewhere
4. Do something
Enterprise Nation e_nation e_nation
A micro-moment is when someone needs to…
1. Learn something
2. Discover something
3. Go somewhere
4. Do something
5. Watch something
Enterprise Nation e_nation e_nation
A micro-moment is when someone needs to…
1. Learn something
2. Discover something
3. Go somewhere
4. Do something
5. Watch something
6. Buy something
Enterprise Nation e_nation e_nation
Know | Go | Do
Enterprise Nation e_nation e_nation
Why should you
care?
Reasons you should be listening…
Enterprise Nation e_nation e_nation
Reasons you should be listening…
1. Increased reach.
Enterprise Nation e_nation e_nation
Reasons you should be listening…
1. Increased reach.
2. Improved engagement.
Enterprise Nation e_nation e_nation
Reasons you should be listening…
1. Increased reach.
2. Improved engagement.
3. Greater ROI.
Enterprise Nation e_nation e_nation
How can you
use them?
Understand which micro-moments relate to your
business.
As a business, it's important to understand what kinds of micro-moments relate to
your products or services so that you can create content that speaks to those needs.
Enterprise Nation e_nation e_nation
Identify key micro-moments that matter most.
Look at your customer data and identify patterns in when and why they interact with
your brand. This will give you a good starting point for which micro-moments you
should focus on.
Enterprise Nation e_nation e_nation
Create content for each micro-moment.
This content should be designed specifically for customers' needs at that particular
moment, and it should be easy for them to consume and act on.
Consider the various types of content you can create and repurpose this for different
learning styles.
Enterprise Nation e_nation e_nation
Promote and distribute your content.
Once you have created content, ensure it is published and shared across all channels,
including email, social media and paid locations.
Enterprise Nation e_nation e_nation
Questions?
Any questions?
Get more insights at > Quibble.Digital
Connect with me on EN & LinkedIn > linkedin.com/in/annamorrish/
Download these slides > slideshare.net/AnnaMorrish
Enterprise Nation e_nation e_nation

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Understanding the power of micro-moment marketing

  • 1. Enterprise Nation e_nation e_nation Connect with me on enterprisenation.com today Unleash the power of micro-moment marketing Anna Morrish Founder & MD of Quibble
  • 2. Session takeaways: 1. Discover what the different kinds of micro-moments are and why you should care about them. 2. Identify opportunities that will help support your growth and essentially your bottom line. 3. Develop a plan to make the most of micro-moments. Enterprise Nation e_nation e_nation
  • 5. Micro-moments are when consumers turn to their phones to act on a “NEED”. Enterprise Nation e_nation e_nation
  • 6. A micro-moment is when someone needs to… Enterprise Nation e_nation e_nation
  • 7. A micro-moment is when someone needs to… 1. Learn something Enterprise Nation e_nation e_nation
  • 8. A micro-moment is when someone needs to… 1. Learn something 2. Discover something Enterprise Nation e_nation e_nation
  • 9. A micro-moment is when someone needs to… 1. Learn something 2. Discover something 3. Go somewhere Enterprise Nation e_nation e_nation
  • 10. A micro-moment is when someone needs to… 1. Learn something 2. Discover something 3. Go somewhere 4. Do something Enterprise Nation e_nation e_nation
  • 11. A micro-moment is when someone needs to… 1. Learn something 2. Discover something 3. Go somewhere 4. Do something 5. Watch something Enterprise Nation e_nation e_nation
  • 12. A micro-moment is when someone needs to… 1. Learn something 2. Discover something 3. Go somewhere 4. Do something 5. Watch something 6. Buy something Enterprise Nation e_nation e_nation
  • 13. Know | Go | Do Enterprise Nation e_nation e_nation
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  • 17. Reasons you should be listening… Enterprise Nation e_nation e_nation
  • 18. Reasons you should be listening… 1. Increased reach. Enterprise Nation e_nation e_nation
  • 19. Reasons you should be listening… 1. Increased reach. 2. Improved engagement. Enterprise Nation e_nation e_nation
  • 20. Reasons you should be listening… 1. Increased reach. 2. Improved engagement. 3. Greater ROI. Enterprise Nation e_nation e_nation
  • 22. Understand which micro-moments relate to your business. As a business, it's important to understand what kinds of micro-moments relate to your products or services so that you can create content that speaks to those needs. Enterprise Nation e_nation e_nation
  • 23.
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  • 26.
  • 27.
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  • 29.
  • 30. Identify key micro-moments that matter most. Look at your customer data and identify patterns in when and why they interact with your brand. This will give you a good starting point for which micro-moments you should focus on. Enterprise Nation e_nation e_nation
  • 31.
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  • 33. Create content for each micro-moment. This content should be designed specifically for customers' needs at that particular moment, and it should be easy for them to consume and act on. Consider the various types of content you can create and repurpose this for different learning styles. Enterprise Nation e_nation e_nation
  • 34. Promote and distribute your content. Once you have created content, ensure it is published and shared across all channels, including email, social media and paid locations. Enterprise Nation e_nation e_nation
  • 35.
  • 37. Any questions? Get more insights at > Quibble.Digital Connect with me on EN & LinkedIn > linkedin.com/in/annamorrish/ Download these slides > slideshare.net/AnnaMorrish Enterprise Nation e_nation e_nation

Editor's Notes

  1. A more personalised and targeted marketing approach.
  2. They are intent-rich moments when decisions are made and preferences shaped. What is intent? All content has some form of intent behind it, be it informational, navigational, transactional or commercial – All keywords are categorised as such in SEMrush. Also consider the types of content – video, bullet points, FAQs
  3. It sounds a bit like a martial art… But then… creating good, personalised content is an art form. It’s all about the right message, at the right time. That’s why thinking “mobile first” is so important – but that’s another talk entirely.
  4. It’s why thinking “mobile first” is so important – but that’s another talk entirely.
  5. Micro-moments offer businesses the opportunity to reach out to potential customers at key points in their day. This allows businesses to connect with customers who may not have been exposed to their brand.
  6. Customers exposed to micro-moment marketing are more liklto engage with the content than those who see traditional advertising. This increased engagement can lead to improved sales and conversions.
  7. Because micro-moment marketing is more effective at reaching and engaging customers, it can also lead to a greater return on investment (ROI) for businesses. Content can include > Bullet points, question-based content, FAQs. Short videos – reels for example.
  8. Soy wax candles Alsoasked.com
  9. Soy wax candles Alsoasked.com
  10. Answer the Public
  11. Answer the Public
  12. Answer the Public
  13. You can also consider the intent, search volume and difficulty.
  14. SEMrush.com
  15. SEMrush.com
  16. Develop a content plan to include all content > Visual, reading, logical, auditory etc.
  17. Also ensure it’s linked to internally from relevant locations. Also set up retargeting.
  18. And keep doing it – review, publish and promote.