In this talk I delve into the world of social media. From organic posting through to boosting posts and paid ads across a number of platforms including, Facebook, TikTok, LinkedIn and more.
GreenSEO April 2024: Join the Green Web Revolution
Grow your online business with social media
1. Grow your online business with
social media
Anna Morrish, founder of Quibble
July, 2023
business.connected: A free training programme to equip
small businesses with digital skills.
2. Session key takeaways:
1. Discover where and how social media should fit into your marketing
strategy
2. Understand how to best use paid ads within your social plan
3. Learn how to turn followers into paying customers
12. First
Review all your current channels to ensure they’re optimised.
1. Ensure all handles are consistent.
13. First
Review all your current channels to ensure they’re optimised.
1. Ensure all handles are consistent.
2. Ensure all profile images and header images are consistent and the
correct size.
14. First
Review all your current channels to ensure they’re optimised.
1. Ensure all handles are consistent.
2. Ensure all profile images and header images are consistent and the
correct size.
3. Update any bios to include relevant keywords and information.
15. First
Review all your current channels to ensure they’re optimised.
1. Ensure all handles are consistent.
2. Ensure all profile images and header images are consistent and the
correct size.
3. Update any bios to include relevant keywords and information.
4. Update your website link and/or set up a Linktree.
16. First
Review all your current channels to ensure they’re optimised.
1. Ensure all handles are consistent.
2. Ensure all profile images and header images are consistent and the
correct size.
3. Update any bios to include relevant keywords and information.
4. Update your website link and/or set up a Linktree.
5. Add a product feed and set up Facebook shopping.
17. First
Review all your current channels to ensure they’re optimised.
1. Ensure all handles are consistent.
2. Ensure all profile images and header images are consistent and the
correct size.
3. Update any bios to include relevant keywords and information.
4. Update your website link and/or set up a Linktree.
5. Add a product feed and set up Facebook shopping.
6. Set up all the necessary ad features.
19. Step 2
Make your channels easy to find.
1. Add links and buttons to your website.
20. Step 2
Make your channels easy to find.
1. Add links and buttons to your website.
2. Add links on all mailshots.
21. Step 2
Make your channels easy to find.
1. Add links and buttons to your website.
2. Add links on all mailshots.
3. Add links to your email footer.
24. Step 3
Get everyone on board.
1. Create a social media policy.
2. Ask employees to update their profiles.
25. Step 3
Get everyone on board.
1. Create a social media policy.
2. Ask employees to update their profiles.
3. Ensure they’ve liked the pages and understand their input and
support will help.
32. Use social media to amplify your
content
For every pound you spend on
content creation, they should
spend 4X MORE on content
amplification.
BuzzSumo analysed one million
blog posts to see how people
interacted with content online.
35. Top tips for Facebook Ads
• Make sure the pixel is installed.
• Once this is installed, let Facebook
learn to optimise campaigns based
on what actions the user needs to
take.
• Consider setting up a lookalike
audience.
36. Top tips for Facebook Ads
Use other ads for inspiration.
Search for competitors or highly successful brands running ads
Use their ad copy and images as a starting point.
https://www.facebook.com/ads/library/
40. Create a fan base
1. Find out what they want.
2. Create and publish valuable, relevant content they’re actively searching for.
41. Create a fan base
1. Find out what they want.
2. Create and publish valuable, relevant content they’re actively searching for.
3. Develop a strong brand people want to be part of.
42. Create a fan base
1. Find out what they want.
2. Create and publish valuable, relevant content they’re actively searching for.
3. Develop a strong brand people want to be part of.
4. Ask for feedback and reviews.
43. Create a fan base
1. Find out what they want.
2. Create and publish valuable, relevant content they’re actively searching for.
3. Develop a strong brand people want to be part of.
4. Ask for feedback and reviews.
5. Provide excellent customer service.
44. Create a fan base
1. Find out what they want.
2. Create and publish valuable, relevant content they’re actively searching for.
3. Develop a strong brand people want to be part of.
4. Ask for feedback and reviews.
5. Provide excellent customer service.
6. Reward loyal customers.
45. Create a fan base
1. Find out what they want.
2. Create and publish valuable, relevant content they’re actively searching for.
3. Develop a strong brand people want to be part of.
4. Ask for feedback and reviews.
5. Provide excellent customer service.
6. Reward loyal customers.
7. Share your experiences and showcase your values.
46. Create a fan base
1. Find out what they want.
2. Create and publish valuable, relevant content they’re actively searching for.
3. Develop a strong brand people want to be part of.
4. Ask for feedback and reviews.
5. Provide excellent customer service.
6. Reward loyal customers.
7. Share your experiences and showcase your values.
8. Be consistent.
47. Any questions?
1. Get more insights at > Quibble.Digital
2. Connect with me on EN & LinkedIn > linkedin.com/in/annamorrish/
Editor's Notes
It takes an omnichannel marketing strategy to provide a seamless user experience across all channels relevant to the buyer's journey, including:
Social media
Email
Blogs
News articles & industry publications
Company website
Events
Push notifications
Reviews & testimonials
In 2023, an estimated 4.9 billion people use social media across the world > this number is expected to jump to approximately 5.85 billion users by 2027
People think social media is easy.
Common misconception that social media is easy.
Anyone can do it… but not everyone can do I well.
Also, agencies wouldn’t exist if this were the case.
Encourage all staff, colleagues, family and friends to engage with your content.
According to research, more people trust a regular employee (54%) or technical expert (68%) than a CEO (47%). As a result, when sharing company content, they create a higher degree of brand trust.
But, there needs to be a strategy
But, there needs to be a strategy
Where does social media fit?
Including using social media to showcase your values and business personality.
Before we can start posting….
Consider the age demographic of your users.
LinkedIn – 25-34
Pinterest - large majority of them (61.9%) are aged 18 to 34 – used as a search engine.
TikTok (10-19 – biggest group) – used as a search engine.
The most used social media platform in the world is Facebook, with 2.9 million monthly active users across the world
Facebook’s reign continues into 2023, but it doesn’t stand alone. YouTube is hot on its heels, clocking in with 2.5 million monthly active users.
TikTok generated $350 million in revenue in Q4 of 2022
TikTok made headlines in Q4 2022, generating $350 million in revenue, easily outperforming—to the tune of $205 million—Facebook, Instagram, Twitter and Snapchat combined.
The average user now spreads their digital footprint across a staggering six to seven platforms every month—highlighting the need for a multi-platform approach to social media marketing.
Then ensure you have scheduling for organic set up.
Which includes using relevant hashtags – which act as channels people follow and tap into.
The results:
50% received less than eight social shares in total
75% received less than 39 social shares in total
75% received ZERO referring domain links
You can do this organically or with ads too.
You can amplify through your organic channels, but give your content, product launches and more through ads.
Maybe a downloadable guide.
Half of Millennials trust influencers’ product recommendations
Use it to repurpose content. Use it for organic or ad content. Videos and images.
Also encourage user content – content your followers can create and share with you.
The most engaging type of content on social media is short-form videos
Lookalike audiences are one of the highest converting strategies
Make sure the pixel has been running for a few months.
Create an audience based on their recent visitors.
They can also upload their own customer data to platforms to create lookalike audiences from them
REMARKETING!!!
Lead forms also work very well – don’t disturb their experience.
The average CTR of ads across social media was 1.21% in 2022
90% of users follow at least one brand on social media
76% of social media users have purchased something they saw on social media
People then begin to feel invested
They’ll champion you and your brand.
Remember people also use social to search
People then begin to feel invested
Remember people also use social to search
Engage with everyone!
People then begin to feel invested
Remember people also use social to search