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Building an audience in
90days
Anna Morrish, Founder & MD of Quibble
January, 2024
business.connected: A free training programme to equip
small businesses with digital skills.
Session takeaways:
1. Learn how to create a plan to optimise your site for search
2. Understand the power of social media
3. Discover how you can get featured in the media
First things first
What to consider?
What to consider?
1. How do we identify your audience?
What to consider?
1. How do we identify your audience?
2. How can we attract your target audience?
What to consider?
1. How do we identify your audience?
2. How can we attract your target audience?
3. How do we interact with them?
What to consider?
1. How do we identify your audience?
2. How can we attract your target audience?
3. How do we interact with them?
4. How can we encourage people to champion you and your business?
Identify your audience
Identify your audience
• How old are they?
• Where do they live?
• What is their gender?
• What do they do for a living?
• What causes do they care about?
• What do they do for fun?
• What pain points do they have?
• What kind of content do they enjoy the most?
• What are their values?
• Where do they spend time online?
The buying cycle
Google E-E-A-T
What do they
want?
Keyword research
Keyword research
• Write down a list of common questions you get asked
Keyword research
• Write down a list of common questions you get asked
• Write down a list of seed keywords
Keyword research
• Write down a list of common questions you get asked
• Write down a list of seed keywords
• From the seed keywords, create a list of related searches, search
suggestions, phrase match and questions
Keyword research
• Write down a list of common questions you get asked
• Write down a list of seed keywords
• From the seed keywords, create a list of related searches, search
suggestions, phrase match and questions
• Consider the search volume and the difficulty of the terms, along with intent
Keyword research
• Write down a list of common questions you get asked
• Write down a list of seed keywords
• From the seed keywords, create a list of related searches, search
suggestions, phrase match and questions
• Consider the search volume and the difficulty of the terms, along with intent
• Consider topic clusters
Keyword research
• Write down a list of common questions you get asked
• Write down a list of seed keywords
• From the seed keywords, create a list of related searches, search
suggestions, phrase match and questions
• Consider the search volume and the difficulty of the terms, along with intent
• Consider topic clusters
• Look at competitors and those appearing for the terms you want to rank for
Keyword research
• Write down a list of common questions you get asked.
• Write down a list of seed keywords.
• From the seed keywords, create a list of related searches, search
suggestions, phrase match and questions
• Consider the search volume and the difficulty of the terms, along with intent
• Consider topic clusters
• Look at competitors and those appearing for the terms you want to rank for
• Look for trends
Creating an engaged community
Creating an engaged community
• Create and publish great content.
Creating an engaged community
• Create and publish great content.
• Develop a strong brand people want to be part of.
Creating an engaged community
• Create and publish great content.
• Develop a strong brand people want to be part of.
• Use social media and PR to get in front of your target audience.
Social media demographics
Network Most Popular Age Demographic
Facebook 25 - 35
Instagram 25 - 34
Pinterest 18 – 34
YouTube 15 – 45
Twitter 25 – 34
Snapchat 13 – 34 years
TikTok 10 – 49 years
Use social media to amplify your content
For every pound you spend on
content creation, they should spend
4X MORE on content amplification.
BuzzSumo analysed one million
blog posts to see how people
interacted with content online.
Paid ads
Use social media to amplify your
content
Use social media to amplify your
content
Support your efforts with PR
Support your efforts with PR
What do journalists want?
Support your efforts with PR
What do journalists want?
Something new
Support your efforts with PR
What do journalists want?
Something new
Something topical
Journo outreach
Do
• Be kind and courteous
• Flatter them
• Be genuine
• Be helpful
• Provide a limited news offer or exclusive
• Follow up on the first and even second email
• Look for freelancers that write for multiple publications
• Say thank you & share the story they publish (also tag them)
Journo outreach
Don’t
• Demand
• Harass
• Email editors
• Call them
• Send a story that’s not relevant
• Provide false information
• Provide exclusive access to multiple people
• Pay for links
• Expect a response
Creating an engaged community
• Create and publish great content.
• Develop a strong brand people want to be part of.
• Use social media and PR to get in front of your target audience.
• Ask for feedback and reviews.
Creating an engaged community
• Create and publish great content.
• Develop a strong brand people want to be part of.
• Use social media and PR to get in front of your target audience.
• Ask for feedback and reviews.
• Provide excellent customer service.
Creating an engaged community
• Create and publish great content.
• Develop a strong brand people want to be part of.
• Use social media and PR to get in front of your target audience.
• Ask for feedback and reviews.
• Provide excellent customer service.
• Reward loyal customers.
Creating an engaged community
• Create and publish great content.
• Develop a strong brand people want to be part of.
• Use social media and PR to get in front of your target audience.
• Ask for feedback and reviews.
• Provide excellent customer service.
• Reward loyal customers.
• Create a sales funnel that nurtures and delights customers.
Creating an engaged community
• Create and publish great content.
• Develop a strong brand people want to be part of.
• Use social media and PR to get in front of your target audience.
• Ask for feedback and reviews.
• Provide excellent customer service.
• Reward loyal customers.
• Create a sales funnel that nurtures and delights customers.
• Set up dynamic ads and remarketing.
Month 1
Develop personas
Keyword research
Content marketing plan
Optimise website content
Optimise social channels
Create an integrated review process
Publish blogs/articles (1 per week)
Social media activity (1 post per day)
Email marketing - create workflows
Monitor PR requests
Reach out to journalists
Host an event
Network
Send push notifications
Month 2
Develop a location page strategy
website content
Develop FAQs
Review internal linking
Monitor traffic & rankings
Publish blogs/articles (1 per week)
Social media (1 post per day)
Email marketing (also review results)
Monitor PR requests
Reach out to journalists
Speak at an event
Host an event
Network
Send push notifications
Set up ads & retargeting
Month 3
Monitor traffic & rankings
Publish blogs/articles (1 per week)
Social media (1 post per day)
Email marketing (also review results)
Monitor PR requests
Reach out to journalists
Speak at an event
Host an event
Network
Send push notifications
Continue with ads & retargeting
Any questions?
Get more insights at > Quibble.Digital
Connect with me on EN & LinkedIn > linkedin.com/in/annamorrish/
Download these slides > slideshare.net/AnnaMorrish
How to get the most out of business.connected:
1. Connect with a business.connected adviser:
Get a free consultation with a digital adviser
2. Join another event:
Take part in workshops and webinars delivered by digital
experts and programme partners
3. Access bitesize e-learning:
Get specialist, solution-based training on how you get the most
out of collaboration, online trading, security tools and more.
Go to >
enterprisenation.com/business-connected/

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Build an audience in 90 days

  • 1. Building an audience in 90days Anna Morrish, Founder & MD of Quibble January, 2024 business.connected: A free training programme to equip small businesses with digital skills.
  • 2. Session takeaways: 1. Learn how to create a plan to optimise your site for search 2. Understand the power of social media 3. Discover how you can get featured in the media
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  • 6. What to consider? 1. How do we identify your audience?
  • 7. What to consider? 1. How do we identify your audience? 2. How can we attract your target audience?
  • 8. What to consider? 1. How do we identify your audience? 2. How can we attract your target audience? 3. How do we interact with them?
  • 9. What to consider? 1. How do we identify your audience? 2. How can we attract your target audience? 3. How do we interact with them? 4. How can we encourage people to champion you and your business?
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  • 12. Identify your audience • How old are they? • Where do they live? • What is their gender? • What do they do for a living? • What causes do they care about? • What do they do for fun? • What pain points do they have? • What kind of content do they enjoy the most? • What are their values? • Where do they spend time online?
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  • 19. Keyword research • Write down a list of common questions you get asked
  • 20. Keyword research • Write down a list of common questions you get asked • Write down a list of seed keywords
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  • 22. Keyword research • Write down a list of common questions you get asked • Write down a list of seed keywords • From the seed keywords, create a list of related searches, search suggestions, phrase match and questions
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  • 24. Keyword research • Write down a list of common questions you get asked • Write down a list of seed keywords • From the seed keywords, create a list of related searches, search suggestions, phrase match and questions • Consider the search volume and the difficulty of the terms, along with intent
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  • 27. Keyword research • Write down a list of common questions you get asked • Write down a list of seed keywords • From the seed keywords, create a list of related searches, search suggestions, phrase match and questions • Consider the search volume and the difficulty of the terms, along with intent • Consider topic clusters
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  • 31. Keyword research • Write down a list of common questions you get asked • Write down a list of seed keywords • From the seed keywords, create a list of related searches, search suggestions, phrase match and questions • Consider the search volume and the difficulty of the terms, along with intent • Consider topic clusters • Look at competitors and those appearing for the terms you want to rank for
  • 32. Keyword research • Write down a list of common questions you get asked. • Write down a list of seed keywords. • From the seed keywords, create a list of related searches, search suggestions, phrase match and questions • Consider the search volume and the difficulty of the terms, along with intent • Consider topic clusters • Look at competitors and those appearing for the terms you want to rank for • Look for trends
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  • 38. Creating an engaged community
  • 39. Creating an engaged community • Create and publish great content.
  • 40. Creating an engaged community • Create and publish great content. • Develop a strong brand people want to be part of.
  • 41. Creating an engaged community • Create and publish great content. • Develop a strong brand people want to be part of. • Use social media and PR to get in front of your target audience.
  • 42. Social media demographics Network Most Popular Age Demographic Facebook 25 - 35 Instagram 25 - 34 Pinterest 18 – 34 YouTube 15 – 45 Twitter 25 – 34 Snapchat 13 – 34 years TikTok 10 – 49 years
  • 43. Use social media to amplify your content For every pound you spend on content creation, they should spend 4X MORE on content amplification. BuzzSumo analysed one million blog posts to see how people interacted with content online.
  • 44. Paid ads Use social media to amplify your content
  • 45. Use social media to amplify your content
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  • 48. Support your efforts with PR What do journalists want?
  • 49. Support your efforts with PR What do journalists want? Something new
  • 50. Support your efforts with PR What do journalists want? Something new Something topical
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  • 52. Journo outreach Do • Be kind and courteous • Flatter them • Be genuine • Be helpful • Provide a limited news offer or exclusive • Follow up on the first and even second email • Look for freelancers that write for multiple publications • Say thank you & share the story they publish (also tag them)
  • 53. Journo outreach Don’t • Demand • Harass • Email editors • Call them • Send a story that’s not relevant • Provide false information • Provide exclusive access to multiple people • Pay for links • Expect a response
  • 54. Creating an engaged community • Create and publish great content. • Develop a strong brand people want to be part of. • Use social media and PR to get in front of your target audience. • Ask for feedback and reviews.
  • 55. Creating an engaged community • Create and publish great content. • Develop a strong brand people want to be part of. • Use social media and PR to get in front of your target audience. • Ask for feedback and reviews. • Provide excellent customer service.
  • 56. Creating an engaged community • Create and publish great content. • Develop a strong brand people want to be part of. • Use social media and PR to get in front of your target audience. • Ask for feedback and reviews. • Provide excellent customer service. • Reward loyal customers.
  • 57. Creating an engaged community • Create and publish great content. • Develop a strong brand people want to be part of. • Use social media and PR to get in front of your target audience. • Ask for feedback and reviews. • Provide excellent customer service. • Reward loyal customers. • Create a sales funnel that nurtures and delights customers.
  • 58. Creating an engaged community • Create and publish great content. • Develop a strong brand people want to be part of. • Use social media and PR to get in front of your target audience. • Ask for feedback and reviews. • Provide excellent customer service. • Reward loyal customers. • Create a sales funnel that nurtures and delights customers. • Set up dynamic ads and remarketing.
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  • 60. Month 1 Develop personas Keyword research Content marketing plan Optimise website content Optimise social channels Create an integrated review process Publish blogs/articles (1 per week) Social media activity (1 post per day) Email marketing - create workflows Monitor PR requests Reach out to journalists Host an event Network Send push notifications
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  • 62. Month 2 Develop a location page strategy website content Develop FAQs Review internal linking Monitor traffic & rankings Publish blogs/articles (1 per week) Social media (1 post per day) Email marketing (also review results) Monitor PR requests Reach out to journalists Speak at an event Host an event Network Send push notifications Set up ads & retargeting
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  • 64. Month 3 Monitor traffic & rankings Publish blogs/articles (1 per week) Social media (1 post per day) Email marketing (also review results) Monitor PR requests Reach out to journalists Speak at an event Host an event Network Send push notifications Continue with ads & retargeting
  • 65. Any questions? Get more insights at > Quibble.Digital Connect with me on EN & LinkedIn > linkedin.com/in/annamorrish/ Download these slides > slideshare.net/AnnaMorrish
  • 66. How to get the most out of business.connected: 1. Connect with a business.connected adviser: Get a free consultation with a digital adviser 2. Join another event: Take part in workshops and webinars delivered by digital experts and programme partners 3. Access bitesize e-learning: Get specialist, solution-based training on how you get the most out of collaboration, online trading, security tools and more. Go to > enterprisenation.com/business-connected/