The document defines several key organizational concepts: Objectives are the goals an organization aims to achieve over time. Policies are guiding principles that define a framework for routine actions. Procedures are a series of related tasks that must be followed in a set order to perform work. Methods show the specific steps in a procedure. Rules state what actions must or must not be taken. Programmes define steps to achieve a specific non-repetitive goal. Projects are plans to achieve well-defined activities that help achieve general objectives. Budgets state expected outcomes in numerical terms and help regulate resource allocation and evaluate results.