The document defines several key organizational concepts:
Objectives are the goals an organization aims to achieve over time. Policies provide guiding principles for routine actions. Procedures are a series of related tasks that must be followed in order. Methods show the specific steps in a procedure. Rules state actions that must or must not be taken. Programmes define non-repetitive plans for specific objectives. Projects are discrete plans to achieve well-defined goals. Budgets state expected outcomes numerically and help regulate resource allocation and evaluate results.