SlideShare a Scribd company logo
QUALITY ASSURANCE AND QUALITY CONTROL
Manajemen Kualitas & Standar Mutu
Dosen: Prof. Ir. Syamsir Abduh, MM., PhD
Oleh Kelompok:
Antony S 222160505
Candy 222160506
Jonathan 222160509
Program Doktor Manajemen Strategik
2017
Score:
100
INTRODUCTION
- Quality assurance and quality control are two
aspects of quality management.
- Quality assurance consists of that “part
of quality management focused on
providing confidence that quality
requirements will be fulfilled.”
- Quality control is that “part of quality
management focused on fulfilling quality
requirements.”
Source: ASQ
QA AND QC
DEFINITION
QUALITY ASSURANCE
QA is a set of activities
for ensuring quality
in the processes by
which products are
developed.
QUALITY CONTROL
QC is a set of activities
for ensuring quality
in products. The
activities focus on
identifying defects in
the actual products
produced.
FOCUS
QUALITY ASSURANCE
QA aims to prevent
defects with a focus
on the process used to
make the product. It is
a proactive quality
process.
QUALITY CONTROL
QC aims to identify
(and correct) defects
in the finished
product. Quality
control, therefore, is a
reactive process.
HOW
QUALITY ASSURANCE
Establish a good quality
management system
and the assessment of
its adequacy. Periodic
conformance audits of
the operations of the
system.
QUALITY CONTROL
Finding & eliminating
sources of quality
problems through tools
& equipment so that
customer's requirements
are continually met.
WHAT
QUALITY ASSURANCE
Prevention of quality
problems through
planned and
systematic activities
including
documentation.
QUALITY CONTROL
The activities or
techniques used to
achieve and maintain
the product quality,
process and service.
RESPONSIBILITY
QUALITY ASSURANCE
Everyone on the
team involved in
developing the product
is responsible for
quality assurance
QUALITY CONTROL
Quality control is
usually
the responsibility of a
specific team that
tests the product for
defects.
TOOL AND
ORIENTATION
QUALITY ASSURANCE
- QA is managerial
tool
- QA is process
oriented
QUALITY CONTROL
- QC is a corrective
tool
- QC is product
oriented
REFERENCES
http://asq.org/learn-about-quality/quality-assurance-quality-
control/overview/overview.html
https://www.diffen.com/difference/Quality_Assurance_vs_Qu
ality_Control

More Related Content

What's hot

What is quality?
What is quality?What is quality?
What is quality?
Peter Meredith
 
linkedIn-2-exp
linkedIn-2-explinkedIn-2-exp
linkedIn-2-exp
Ashok Kunapareddy
 
Quality assurance
Quality assuranceQuality assurance
Quality assurance
1302011987
 
Quality check
Quality checkQuality check
Quality check
saadsaldulkar
 
RMart Group QM Role
RMart Group QM RoleRMart Group QM Role
RMart Group QM Role
Lee Clack
 
Quality assurance workshop
Quality assurance workshopQuality assurance workshop
Quality assurance workshop
William Kasati
 
AKyes Resume 2016
AKyes Resume 2016AKyes Resume 2016
AKyes Resume 2016
Amanda Kyes
 
JAYA RESUME
JAYA RESUMEJAYA RESUME
JAYA RESUME
jayamani Ganesan
 
Personnel requirement as per gmp
Personnel requirement as per gmpPersonnel requirement as per gmp
Personnel requirement as per gmp
Ramji dwivedi
 
Quality Assurance
Quality AssuranceQuality Assurance
Quality Assurance
Institute of Nursing
 
Quality Management and Accreditation
Quality Management and AccreditationQuality Management and Accreditation
Quality Management and Accreditation
CHRISTIAN MEDICAL COLLEGE AND HOSPITAL
 
shyam resume new
shyam resume newshyam resume new
shyam resume new
shyam ksg
 
Quality Accomplishments - Jun Rigonan
Quality Accomplishments - Jun RigonanQuality Accomplishments - Jun Rigonan
Quality Accomplishments - Jun Rigonan
Jun Rigonan
 
Guide for the implementation of a Quality management
Guide for the implementation of a Quality managementGuide for the implementation of a Quality management
Guide for the implementation of a Quality management
Domenika Calvopiña
 
Role of Hospital Managment in patient safety
Role of Hospital Managment in patient safetyRole of Hospital Managment in patient safety
Role of Hospital Managment in patient safety
Dr. Vikas Sangwan/ MBBS, MHA
 
Good Manufacturing Practices- Documentation, Inspection, Why Audit is Done, C...
Good Manufacturing Practices- Documentation, Inspection, Why Audit is Done, C...Good Manufacturing Practices- Documentation, Inspection, Why Audit is Done, C...
Good Manufacturing Practices- Documentation, Inspection, Why Audit is Done, C...
PMG Engineering Private Limited
 
Quality Introduction
Quality IntroductionQuality Introduction
Quality Introduction
Amr Elmetwally
 
Tqm 5 s
Tqm 5 sTqm 5 s
Tqm 5 s
PG Shankar
 
Total Quality Management in Food Industry
Total Quality Management in Food IndustryTotal Quality Management in Food Industry
Total Quality Management in Food Industry
Jagriti Bhasin
 
Garment Quality Syrvey 2
Garment Quality Syrvey 2Garment Quality Syrvey 2
Garment Quality Syrvey 2
Taryn Mentor
 

What's hot (20)

What is quality?
What is quality?What is quality?
What is quality?
 
linkedIn-2-exp
linkedIn-2-explinkedIn-2-exp
linkedIn-2-exp
 
Quality assurance
Quality assuranceQuality assurance
Quality assurance
 
Quality check
Quality checkQuality check
Quality check
 
RMart Group QM Role
RMart Group QM RoleRMart Group QM Role
RMart Group QM Role
 
Quality assurance workshop
Quality assurance workshopQuality assurance workshop
Quality assurance workshop
 
AKyes Resume 2016
AKyes Resume 2016AKyes Resume 2016
AKyes Resume 2016
 
JAYA RESUME
JAYA RESUMEJAYA RESUME
JAYA RESUME
 
Personnel requirement as per gmp
Personnel requirement as per gmpPersonnel requirement as per gmp
Personnel requirement as per gmp
 
Quality Assurance
Quality AssuranceQuality Assurance
Quality Assurance
 
Quality Management and Accreditation
Quality Management and AccreditationQuality Management and Accreditation
Quality Management and Accreditation
 
shyam resume new
shyam resume newshyam resume new
shyam resume new
 
Quality Accomplishments - Jun Rigonan
Quality Accomplishments - Jun RigonanQuality Accomplishments - Jun Rigonan
Quality Accomplishments - Jun Rigonan
 
Guide for the implementation of a Quality management
Guide for the implementation of a Quality managementGuide for the implementation of a Quality management
Guide for the implementation of a Quality management
 
Role of Hospital Managment in patient safety
Role of Hospital Managment in patient safetyRole of Hospital Managment in patient safety
Role of Hospital Managment in patient safety
 
Good Manufacturing Practices- Documentation, Inspection, Why Audit is Done, C...
Good Manufacturing Practices- Documentation, Inspection, Why Audit is Done, C...Good Manufacturing Practices- Documentation, Inspection, Why Audit is Done, C...
Good Manufacturing Practices- Documentation, Inspection, Why Audit is Done, C...
 
Quality Introduction
Quality IntroductionQuality Introduction
Quality Introduction
 
Tqm 5 s
Tqm 5 sTqm 5 s
Tqm 5 s
 
Total Quality Management in Food Industry
Total Quality Management in Food IndustryTotal Quality Management in Food Industry
Total Quality Management in Food Industry
 
Garment Quality Syrvey 2
Garment Quality Syrvey 2Garment Quality Syrvey 2
Garment Quality Syrvey 2
 

Similar to Tugas qa and qc

Quality control vs Quality assurance
Quality control vs Quality assuranceQuality control vs Quality assurance
Quality control vs Quality assurance
Dr. Hesniati S.E., M.M.
 
Quality Control and Quality Assurance
Quality Control and Quality AssuranceQuality Control and Quality Assurance
Quality Control and Quality Assurance
Natalis_Christian
 
Quality Assurance Vs Quality Control
Quality Assurance Vs Quality ControlQuality Assurance Vs Quality Control
Quality Assurance Vs Quality Control
Yogita patil
 
phramaceuticalproducts1-180823041003.pdf
phramaceuticalproducts1-180823041003.pdfphramaceuticalproducts1-180823041003.pdf
phramaceuticalproducts1-180823041003.pdf
TahaKhayyam
 
QA vs QC
QA vs QCQA vs QC
QA vs QC
Olena Rodina
 
Introduction To Qaqc
Introduction To QaqcIntroduction To Qaqc
Introduction To Qaqc
SAIKATGHOSH58
 
Concept & evolution of qa & qc
Concept & evolution of qa & qcConcept & evolution of qa & qc
Concept & evolution of qa & qc
ChowdaryPavani
 
Gaurav ppt
Gaurav pptGaurav ppt
Gaurav ppt
Gaurav Gunjan
 
Testing, qa, qc. what the difference
Testing, qa, qc. what the differenceTesting, qa, qc. what the difference
Testing, qa, qc. what the difference
ISsoft
 
Quality assurance and control quality - PMP/CAPM by PMI
Quality assurance and control quality - PMP/CAPM by PMIQuality assurance and control quality - PMP/CAPM by PMI
Quality assurance and control quality - PMP/CAPM by PMI
Mudassir Iqbal
 
Quality Management
Quality ManagementQuality Management
Quality Management
Steven Cahill
 
Concept of Quality Management
Concept of Quality ManagementConcept of Quality Management
Concept of Quality Management
AnanyaBhardwaj28
 
Quality assurance vs Quality control
Quality assurance vs Quality controlQuality assurance vs Quality control
Quality assurance vs Quality control
BugRaptors
 
Quality control and quality assurance
Quality control and quality assuranceQuality control and quality assurance
Quality control and quality assurance
Lily Purwianti
 
Quality Control-1
Quality Control-1Quality Control-1
Quality Control-1
Chandran Udumbasseri
 
Quality assurance
Quality assuranceQuality assurance
Quality assurance
PrathameshPawale
 
quality .pptx
quality .pptxquality .pptx
quality .pptx
ErChiranjibiKhatiwod1
 
Quality Mangement.pptx
Quality Mangement.pptxQuality Mangement.pptx
Quality Mangement.pptx
AshimShrestha30
 
1.3 quality control
1.3 quality control1.3 quality control
1.3 quality control
Shital Patil
 
Quality management
Quality managementQuality management
Quality management
SovenBanerjee
 

Similar to Tugas qa and qc (20)

Quality control vs Quality assurance
Quality control vs Quality assuranceQuality control vs Quality assurance
Quality control vs Quality assurance
 
Quality Control and Quality Assurance
Quality Control and Quality AssuranceQuality Control and Quality Assurance
Quality Control and Quality Assurance
 
Quality Assurance Vs Quality Control
Quality Assurance Vs Quality ControlQuality Assurance Vs Quality Control
Quality Assurance Vs Quality Control
 
phramaceuticalproducts1-180823041003.pdf
phramaceuticalproducts1-180823041003.pdfphramaceuticalproducts1-180823041003.pdf
phramaceuticalproducts1-180823041003.pdf
 
QA vs QC
QA vs QCQA vs QC
QA vs QC
 
Introduction To Qaqc
Introduction To QaqcIntroduction To Qaqc
Introduction To Qaqc
 
Concept & evolution of qa & qc
Concept & evolution of qa & qcConcept & evolution of qa & qc
Concept & evolution of qa & qc
 
Gaurav ppt
Gaurav pptGaurav ppt
Gaurav ppt
 
Testing, qa, qc. what the difference
Testing, qa, qc. what the differenceTesting, qa, qc. what the difference
Testing, qa, qc. what the difference
 
Quality assurance and control quality - PMP/CAPM by PMI
Quality assurance and control quality - PMP/CAPM by PMIQuality assurance and control quality - PMP/CAPM by PMI
Quality assurance and control quality - PMP/CAPM by PMI
 
Quality Management
Quality ManagementQuality Management
Quality Management
 
Concept of Quality Management
Concept of Quality ManagementConcept of Quality Management
Concept of Quality Management
 
Quality assurance vs Quality control
Quality assurance vs Quality controlQuality assurance vs Quality control
Quality assurance vs Quality control
 
Quality control and quality assurance
Quality control and quality assuranceQuality control and quality assurance
Quality control and quality assurance
 
Quality Control-1
Quality Control-1Quality Control-1
Quality Control-1
 
Quality assurance
Quality assuranceQuality assurance
Quality assurance
 
quality .pptx
quality .pptxquality .pptx
quality .pptx
 
Quality Mangement.pptx
Quality Mangement.pptxQuality Mangement.pptx
Quality Mangement.pptx
 
1.3 quality control
1.3 quality control1.3 quality control
1.3 quality control
 
Quality management
Quality managementQuality management
Quality management
 

Recently uploaded

在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
ch775c0l
 
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptxExploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Elastostar Rubber Corporation
 
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
es4hjcss
 
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
es4hjcss
 
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
ch775c0l
 
Complete Self-write Restaurant Business Plan Guide for Entrepreneurs
Complete Self-write Restaurant Business Plan Guide for EntrepreneursComplete Self-write Restaurant Business Plan Guide for Entrepreneurs
Complete Self-write Restaurant Business Plan Guide for Entrepreneurs
Kopa Global Technologies
 
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
pv4uhplv
 

Recently uploaded (7)

在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
 
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptxExploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
 
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
 
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
 
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
 
Complete Self-write Restaurant Business Plan Guide for Entrepreneurs
Complete Self-write Restaurant Business Plan Guide for EntrepreneursComplete Self-write Restaurant Business Plan Guide for Entrepreneurs
Complete Self-write Restaurant Business Plan Guide for Entrepreneurs
 
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
 

Tugas qa and qc