Manajemen Kualitas dan Standar Mutu Tugas Perbedaan Quality Assurance and Quality Control Dosen: Prof. Ir. Syamsir Abduh, MM. Ph.D Nama Anggota Kelompok: Antony S 222160505 Candy 222160506 Jonathan 222160509 Program Doktor Stratejik Universitas Trisakti

1. QUALITY ASSURANCE AND QUALITY CONTROL
Manajemen Kualitas & Standar Mutu
Dosen: Prof. Ir. Syamsir Abduh, MM., PhD
Oleh Kelompok:
Antony S 222160505
Candy 222160506
Jonathan 222160509
Program Doktor Manajemen Strategik
2017
Score:
100

2. INTRODUCTION
- Quality assurance and quality control are two
aspects of quality management.
- Quality assurance consists of that “part
of quality management focused on
providing confidence that quality
requirements will be fulfilled.”
- Quality control is that “part of quality
management focused on fulfilling quality
requirements.”
Source: ASQ

3. QA AND QC

4. DEFINITION
QUALITY ASSURANCE
QA is a set of activities
for ensuring quality
in the processes by
which products are
developed.
QUALITY CONTROL
QC is a set of activities
for ensuring quality
in products. The
activities focus on
identifying defects in
the actual products
produced.

5. FOCUS
QUALITY ASSURANCE
QA aims to prevent
defects with a focus
on the process used to
make the product. It is
a proactive quality
process.
QUALITY CONTROL
QC aims to identify
(and correct) defects
in the finished
product. Quality
control, therefore, is a
reactive process.

6. HOW
QUALITY ASSURANCE
Establish a good quality
management system
and the assessment of
its adequacy. Periodic
conformance audits of
the operations of the
system.
QUALITY CONTROL
Finding & eliminating
sources of quality
problems through tools
& equipment so that
customer's requirements
are continually met.

7. WHAT
QUALITY ASSURANCE
Prevention of quality
problems through
planned and
systematic activities
including
documentation.
QUALITY CONTROL
The activities or
techniques used to
achieve and maintain
the product quality,
process and service.

8. RESPONSIBILITY
QUALITY ASSURANCE
Everyone on the
team involved in
developing the product
is responsible for
quality assurance
QUALITY CONTROL
Quality control is
usually
the responsibility of a
specific team that
tests the product for
defects.

9. TOOL AND
ORIENTATION
QUALITY ASSURANCE
- QA is managerial
tool
- QA is process
oriented
QUALITY CONTROL
- QC is a corrective
tool
- QC is product
oriented

10. REFERENCES
http://asq.org/learn-about-quality/quality-assurance-quality-
control/overview/overview.html
https://www.diffen.com/difference/Quality_Assurance_vs_Qu
ality_Control