Trainers should follow proper etiquette to ensure training sessions are smooth and memorable. This includes being punctual, dressing appropriately, and maintaining a respectful attitude. Trainers should greet participants, learn their names, listen without interrupting, appreciate different opinions, and remain impartial. They should also avoid jokes at participants' expense, speaking in languages not all understand, getting too close physically, and using sessions to promote products. Following these etiquette guidelines allows trainers to disseminate knowledge effectively and serve as role models.

1. Trainers Etiquette (Part-1)
A number of things coalesce to contribute to the success of a training program. Trainer plays a
major role in elevating the program. The trainer is the focal point and all attention is centred on
him/her during the entire course of the session. Every move of the trainer is noticed and
remembered by the participants in fact much more than what he is teaching. Hence, a few
etiquettes followed by the trainer would make the training session smooth, easy and memorable.
Punctuality- A trainer should always be there at the session before participants arrive and always
end the session as scheduled. An unpunctual trainer sets a bad example, In case he’s late should
apologize for being late.
Appearance- As appearance is the first thing which people notice and creates a good impression on
the minds of participants, it is important to dress properly for the session. Never try to wear new
clothes as you would be uncomfortable and over conscious of the new clothes. Also, avoid flashy
clothes and junk jewellery as it would create distraction. It is best to dress in a dignified manner to
carry oneself well and create an impression.
Attitude- The attitude of a trainer plays an important role in handling the participants. There are a
few things which the trainer needs to follow-
 First, greet the participants and introduce yourself to the class (your background and
experience in the field).The introduction needs to be brief to the point and not a long self
praising one. Then, allow participants to introduce themselves and be attentive throughout
the entire process.
 Try to quickly memorize the names of the participants or refer to the name boards and
address the participants by their name as far as possible during interactions. Maintaining a
friendly approach with participants would ease participants and create a comfortable
atmosphere.
 Never try to interrupt the participants when they are asking questions. Listening and
responding accordingly will go a long way in bonding with the participants.
 Appreciate the participants when they come up with new ideas or suggestions as it
encourages participation.
 It is necessary to maintain your cool when there is a heated argument or debate in the
session. It is important not to take sides but help the participants to see the merits of the
argument or debate.
 Provide equal opportunity for all the participants to express their views and avoid being
biased to the opinions of the participants.
 Apologize to the participants when you encounter with any technical problems with any of
the gadgets during the session.
 Restrict humour to yourself .It is not a good idea to crack a joke personally on the
participants.
In the part -2 of this article (Trainer Etiquette-2), we will discuss further about other etiquettes
which are equally important to practice.

2. Trainers Etiquette (Part-2)
As mentioned in the previous article (Trainer Etiquette-1).we shall now look further into other
equally important etiquettes. These help the trainer to create a good and lasting impression on the
participants.
 While you request the participants to switch off their mobiles, it is only natural you practise
what you preach. You may want keep it on a silent mode just to check the calls that you
receive. However, it is always good to refrain from answering the calls during the sessions.
 Very often one is tempted to speak in the vernacular thinking that it will make easier to
relate to the participants. This may not work all the time as it would leave other participants
wondering and isolated from the discussion.
 It has been noticed that some trainers get too familiar with the participants by going too
close to them or patting them unintentionally. Care needs to be taken to avoid this
behaviour as it is important to respect participants personal space.
 Providing your email address and contact number is one way of letting the participants
know that you are accessible. Should the participants want your business card rather than
running around to distribute, place them on the table for them to pick it up.
 At the end of the session it is important to thank the participants and close the session on a
confident note. Lingering around and trying to get into conversation with a few participants
could be avoided.
 Last and most important –Never use the session as a platform to promote any of your
products. You can always give them information about what you have done (like eg. Book
written by you) but not directly ask them to buy it.
The trainer in essence is someone who is recognised as an expert in disseminating knowledge and
skills. This is not the only role that he needs to play. Indirectly, he can influence the participants with
his impeccable manners and etiquette during the course of the session, leaving a lasting impression
and even become a role model to emulate.
Regards,
Simplifymytraining.com