This document discusses effective supervisory skills for managers. It emphasizes that managers are important for setting and achieving organizational goals and linking workers to management. Essential skills include people management, technical skills, effective communication, delegation, providing feedback, achieving goals, leading and disciplining teams, managing conflicts, and managing oneself. Specific techniques are provided, such as using the HEAR model for communication, setting SMART goals, coaching direct reports, and resolving issues promptly. Overall, the document offers guidance to supervisors on developing critical skills for overseeing employees and operations.
A good guide to the science of coaching and developing your employees as well as the basic skills needed as a supervisor. New supervisors will find this training helpful in making the transition from a position where they were technically proficient to one where they rely on their subordinates for that proficiancy.
>>https://workexcel.convertri.com/see-all-14-skills
Even more details on New Supervisor Training: https://workexcel.convertri.com/14-vital-skills-for-supervisors -
This New Supervisor Training PowerPoint helps new supervisors or seasoned supervisors who need additional help to lead employees better, reduce risk to the organization, reduce their stress, and accelerate their skills to improve productivity, reduce conflicts, reduce grievances, and increase workplace harmony. It's all about relationships with supervisors....and it's all about leadership in those relationships, but you can't count on supervisory staff knowing what to say, how to say it, what to do, and how to do it. This program does that. It is stuffed with a zillion tips and we cut out all the fluff. You get all meat and potatoes, now hot air. We created this program to take any supervisor and in two hours pack their brain with skills and abilities like a sardine can---and then leave them with the ability to return to it 24 hours a day to get the answer to supervisory questions the need answered right now. This new supervisor training program goes the extra mail. It covers observing performance, documenting, confronting, communicating properly with upper management, reducing risk of violence in the workplace, doing investigations properly, praising and inspiring employees, and much more. Enjoy this skill #8 and feel free to remove the tags in it or edit the content to suit your purposes. New Supervisor Training PowerPoint help is now easily done. Please contact us if we can help you in anyway. Many other new supervisor training programs and courses are available. One of the most overlooked groups, with regards to training, is old supervisors. There are many new supervisor training programs, but few for seasoned supervisors. This can be a real disadvantage for a business and also for the experienced supervisor. The business world is constantly changing and everyone old and new needs to keep up with their training. Sections of new supervisor training may be totally new to even a seasoned supervisor and they can benefit by learning these new skills. Technology has made so many improvements in how we work and how we supervise that it is imperative that all supervisors are trained in these techniques. Laws and regulations are also constantly changing and sometimes old supervisors get lost in the past and training can help to bring them up to speed with the way laws and regulations are today. But nothing is more important the communication and relationship skills. These soft skills or rather a lack of them are what increase risk to organizations. With this new set of training courses both new supervisors and older supervisors will become champions of productivity.
A good guide to the science of coaching and developing your employees as well as the basic skills needed as a supervisor. New supervisors will find this training helpful in making the transition from a position where they were technically proficient to one where they rely on their subordinates for that proficiancy.
>>https://workexcel.convertri.com/see-all-14-skills
Even more details on New Supervisor Training: https://workexcel.convertri.com/14-vital-skills-for-supervisors -
This New Supervisor Training PowerPoint helps new supervisors or seasoned supervisors who need additional help to lead employees better, reduce risk to the organization, reduce their stress, and accelerate their skills to improve productivity, reduce conflicts, reduce grievances, and increase workplace harmony. It's all about relationships with supervisors....and it's all about leadership in those relationships, but you can't count on supervisory staff knowing what to say, how to say it, what to do, and how to do it. This program does that. It is stuffed with a zillion tips and we cut out all the fluff. You get all meat and potatoes, now hot air. We created this program to take any supervisor and in two hours pack their brain with skills and abilities like a sardine can---and then leave them with the ability to return to it 24 hours a day to get the answer to supervisory questions the need answered right now. This new supervisor training program goes the extra mail. It covers observing performance, documenting, confronting, communicating properly with upper management, reducing risk of violence in the workplace, doing investigations properly, praising and inspiring employees, and much more. Enjoy this skill #8 and feel free to remove the tags in it or edit the content to suit your purposes. New Supervisor Training PowerPoint help is now easily done. Please contact us if we can help you in anyway. Many other new supervisor training programs and courses are available. One of the most overlooked groups, with regards to training, is old supervisors. There are many new supervisor training programs, but few for seasoned supervisors. This can be a real disadvantage for a business and also for the experienced supervisor. The business world is constantly changing and everyone old and new needs to keep up with their training. Sections of new supervisor training may be totally new to even a seasoned supervisor and they can benefit by learning these new skills. Technology has made so many improvements in how we work and how we supervise that it is imperative that all supervisors are trained in these techniques. Laws and regulations are also constantly changing and sometimes old supervisors get lost in the past and training can help to bring them up to speed with the way laws and regulations are today. But nothing is more important the communication and relationship skills. These soft skills or rather a lack of them are what increase risk to organizations. With this new set of training courses both new supervisors and older supervisors will become champions of productivity.
Basic Supervisory Skills Training Presentation. Includes placeholders for customized company info and training games. Topics covered include:
Interviewing, Performance Evaluations,
Coaching & Communication, and Progressive Discipline. NOTE: handwritten fonts don't convert in SlideShare and were replaced with ComicSans.
An able supervisor can make or break the performance of a team. A herd of sheep lead by a lion wins, while a pride of lions lead by a sheep fails. The management has to invest in developing their supervisors to excel in their managerial skills. This presentation lists the skills that are required to excel as a supervisor.
Taking the Lead: Five Things Every Supervisor Needs to Know | Supervisory SkillsHRDQ-U
What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain skill set that, when learned through time and exposure, make supervisors more effective. With increasing pressure being placed on supervisors to perform, organizations can’t afford a long learning curve.
Join us for an informative webinar that will help you, the trainer, get up to speed fast:
https://www.hrdqu.com/webinars/taking-lead/
For your own supervisory skills assessment:
https://www.hrdqstore.com/supervisory-skills-questionnaire
Performance review training for managersHelen Joseph
Great managers aren’t born; they’re made. Many new managers need help communicating effectively with employees, giving feedback and taking on a leadership role.
Performance management training always focuses on teaching managers how to accomplish or facilitate work through others, and how to direct and develop their employees.
Global College Malta offers a set of specially designed short courses, which are designed to increase your effectiveness at work and enhance your CV. The short courses will be delivered by Dr Ashok Srivastava, an experienced senior lecturer and full-time member of staff of Global College Malta, who also lectured in Dubai, USA and other countries.
This training program / workshop helps first-level managers/ supervisors de¬velop and apply key supervisory skills at work. It is intended for a wide group of supervisors / first level managers. It covers key skills which supervisors need to improve their own work performance and enhance the productivity of staff working under them.
Length: 3h
People management is one of the most difficult areas of management nowadays. People are not machines, they are complicated, emotionally unstable and a good manager needs anticipate any possible issue that might appear in their job lives in order to maintain the team motivation and performance.
If you want to learn more about this topic: https://www.newsteer.com/resources/people-management-101
Know how effective team management can lead to successful team work, which in turn can ultimately lead to the successful organization http://bit.ly/ZZNmC2
Managing Poor performance in workplace. Understanding the various types of performers in the organisation and managing them with care will ensure high level of protection from all legal consequences. We are introducing a new concept ECONO way of performance management that will ensure high level of compliance with Australian Fairwork act requirements of performance management and termination process.
Basic Supervisory Skills Training Presentation. Includes placeholders for customized company info and training games. Topics covered include:
Interviewing, Performance Evaluations,
Coaching & Communication, and Progressive Discipline. NOTE: handwritten fonts don't convert in SlideShare and were replaced with ComicSans.
An able supervisor can make or break the performance of a team. A herd of sheep lead by a lion wins, while a pride of lions lead by a sheep fails. The management has to invest in developing their supervisors to excel in their managerial skills. This presentation lists the skills that are required to excel as a supervisor.
Taking the Lead: Five Things Every Supervisor Needs to Know | Supervisory SkillsHRDQ-U
What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain skill set that, when learned through time and exposure, make supervisors more effective. With increasing pressure being placed on supervisors to perform, organizations can’t afford a long learning curve.
Join us for an informative webinar that will help you, the trainer, get up to speed fast:
https://www.hrdqu.com/webinars/taking-lead/
For your own supervisory skills assessment:
https://www.hrdqstore.com/supervisory-skills-questionnaire
Performance review training for managersHelen Joseph
Great managers aren’t born; they’re made. Many new managers need help communicating effectively with employees, giving feedback and taking on a leadership role.
Performance management training always focuses on teaching managers how to accomplish or facilitate work through others, and how to direct and develop their employees.
Global College Malta offers a set of specially designed short courses, which are designed to increase your effectiveness at work and enhance your CV. The short courses will be delivered by Dr Ashok Srivastava, an experienced senior lecturer and full-time member of staff of Global College Malta, who also lectured in Dubai, USA and other countries.
This training program / workshop helps first-level managers/ supervisors de¬velop and apply key supervisory skills at work. It is intended for a wide group of supervisors / first level managers. It covers key skills which supervisors need to improve their own work performance and enhance the productivity of staff working under them.
Length: 3h
People management is one of the most difficult areas of management nowadays. People are not machines, they are complicated, emotionally unstable and a good manager needs anticipate any possible issue that might appear in their job lives in order to maintain the team motivation and performance.
If you want to learn more about this topic: https://www.newsteer.com/resources/people-management-101
Know how effective team management can lead to successful team work, which in turn can ultimately lead to the successful organization http://bit.ly/ZZNmC2
Managing Poor performance in workplace. Understanding the various types of performers in the organisation and managing them with care will ensure high level of protection from all legal consequences. We are introducing a new concept ECONO way of performance management that will ensure high level of compliance with Australian Fairwork act requirements of performance management and termination process.
Initially presented in 2005
Management training session to make sure that they manage performance issues competently and fairly and without incurring unnecessary cost.
Managers will be able to differentiate between a poor and a satisfactory performance.
Managers will know how to deal with poor performance.
Managers will recognise the skills needed to deal with performance issues professionally and in a timely manner.
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
Second presentation in a series of presentations about the essential skills which a public servant must learn for an efficient and effective service delivery
Gaining accountability is through effective coaching. Giving effective feedback is critical to the process. This presentation provides techniques and do's and don'ts of giving feedback.
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Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
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involves recognizing relationships between elements of the marketing mix (e.g.,
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(i.e., industry structure in the language of economics).
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Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
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Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
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RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
4. Why Supervisors/Managers are
important?
Set and achieve organizational goals
Link between workers and management
Responsible for smooth running of operations
“The productivity of work is not the
responsibility of the worker but of the manager.”
– Peter F Drucker
7. Effective Communication
Think – before communicating
Eye contact – build rapport
Be assertive – state your point respectfully
Active listening – express understanding
Questioning – draw out more information
8. HEAR Model
H – Help
help people to get message across
show interest through body language
don’t interrupt
E – Explore
ask – have I understood clearly?
do I have enough information?
A – Acknowledge and Analyze
check understanding
summarize and repeat what the person has said
R – Respond
take your decision
decide how to respond
9. How to delegate better?
Consider the task
Give clear, complete instructions
Check for understanding
Follow-up
Encourage to learn and take decisions
Once delegated – don’t take back
13. Achieving Goals
Set goals – SMARTly
Regular Meeting
Spend time with team members
Follow up on projects, tasks
Listen to grievances, triumphs
Brainstorm to find solutions
Provide tools, work environment
14. Leading the team
Lead by example
practice what you preach
Allow space
don’t micromanage
develop future leaders
Motivate
give credit where it is due
Coach
help your team improve skills
15. Disciplining the team
Act quickly – give opportunity to change
Relate behavior with standard
Explain big picture
Specify changes, expectations
Warning, consequences
Provide support
17. Managing yourself
Positive attitude
Be focused
Positive behaviors
honesty, integrity, empathy, sensitivity
Time management
Make list of tasks
Prioritize, schedule
Ask for support
When everything is priority it’s good to ask for
support
builds, strengthens relationships
18. Managing yourself – II
Take the decision
But make team feel they’re part of the decision
Work Hard
Understand your purpose
Take responsibility for failure
Share success with the team
Be accessible
Be human
21. Good Managers Bad Managers
Gives credit Takes credit
Thinks positively Thinks negatively
Delegates tasks Micromanages
Engages team Ignores team
Acts like a mentor Acts like a critic
Respected teacher, fellow students Good Evening and welcome to a short presentation on ‘Effective Supervisory Skills Training’ by Group – 71.
Before we start discussing supervisory skills, let us take few moments to understand why supervisory skills are important to the organization or what roles supervisors/managers they play in organizations?
Effective managers also take part in setting organizational goals and make sure they’re achieved.
Managers are the connecting point between management and workers.
They interpret management expectation into specific tasks and goals
And as management guru Peter F Drucker has said, although its workers who do the work but the responsibility of productivity lies on managers.
Coming to Supervisory Skills, they are many. Ranging from basic communication skill, motivation, positive attitude, delegation, decision making, team management, conflict management etc.
In this discussion we’ve grouped supervisory skills in 3 broad categories which are People, Management and Technical.
We are going to discuss People skill first.
In other words, these are basic intercommunication skills.
These skills are personal attributes of manager and doesn’t come with designation and/or capacity.
With practice and self discipline these skills can be learned over time by any individual.
This slide contains some tips for ensuring effective communication
This applies to all forms of communication i.e. written, verbal or non-verbal. A good manager must have a thought process before communicating such considering the audience, deciding on the message whether it is positive, neutral or negative etc.
Eye contact is very important to build rapport with the person or audience. It also helps keep audience attention.
Active listening involves listener to feed back what they hear by way of paraphrasing and to confirm understanding.
Manager often has to explore, hunt for more information through questions.
HEAR Model is a very simple model designed for managers in face to face communications.
It starts with helping the person to communicate. showing him/her that you’re interested in his message and waiting for the message to finish.
Then as a good manager I should ask myself whether I’ve understood the message clearly and completely?
After I’ve got the message completely I can check my understanding of the situation through repeating briefly what I’ve just heard
And finally, responding which has two parts first deciding whether to respond in positive, negative or neutral manner and then responding.
In this slide we are going to learn some tips of how to delegate better
Consider the task i.e. how much time, what resource are needed to complete the task
Give clear and complete instructions about completing the task
Make sure the person has understood what, how, when it needs to be done.
Follow up after some time to track progress
Give subordinates freedom to learn and take decisions
Don’t take back assignments unless it is absolutely necessary i.e. deadline and the person is incapable of carrying out
Giving Feedbacks may be the most important communication manager has to do in terms of team management.
First lets discuss on giving out positive feedbacks.
- Feedbacks has to be clear and specific so that the person receiving the feedback must understand for which activity or behavior he/she is receiving this feedback.
Explain big picture to the person. That is explain to him or her why the activity is important to the organization. Example can be explaining staff bus drivers importance of picking staff on time. If the staffs are on time, more work can be done etc.
Positive feedback must always end with a message that encourages the person to do more of it.
We are going to call negative feedback as constructive feedback as the word ‘constructive’ has positive feeling to it.
- A good manager must never attack the person
Talk about specific behaviors
And help the person find and solve the weakness causing the behavior
A good manager’s management responsibilities involve both managing organizational goals as well as managing the team. We are going to discuss both in the next few slides.
Achieving organizational goals are perhaps the most important task of a manager.
But in order to achieve the target, manager has to set it first. The goal must be set smartly. That is the goal should be specific, measurable, achievable, realistic and time bound.
In order to achieve the goal a manager has meet the team regularly or at certain intervals.
- A good manager must make it a point to spend time with his team in order to know members better, to build conducive relationships.
- During meetings projects, tasks can be discussed and evaluated against standard.
- Manager must listen to members’ complaints, achievements and react accordingly.
- If there’s a problem where the team is stuck manager can brainstorm with the team to find solution. If need be manager can opt of expert help.
- Manager has to make sure the team has appropriate tools (software, equipment) and working environment.
A good manager is also a leader.
He or she leads the team through example. That is ‘do what you say’
Manager must also allow controlled freedom to team members to learn leadership. After all a good leader is the one who nurtures more leaders.
Manager must motivate the team for good work.
Coach the team to improve skills.
Disciplining the team comes with the package of team management.
Here are few steps that can be followed in order to discipline any erratic team member
Manager must act soon. In fact the quicker the better because it will avoid worse picture in future.
While talking to the delinquent member, manager must relate the behavior with standard.
Explain big picture i.e. because a customer wasn’t serviced properly he/she went to a competitor.
Warn the team of future consequence if behavior is repeated.
Ask and give support to the member if needed i.e. training.
Conflicts are often part of managing the team. It mainly happens because of diverse mindset, backgrounds of different team members. Avoiding and/or solving conflicts within and beyond team (among team members or with other departments) is among important task of managers. Some tips on managing conflicts
Conflicts cannot be avoided 100%. In fact in some cases, conflicts are healthy and enhances displays competition.
Like discipline, its better to root out conflicts earlier the better
Talk – Ask the conflicting members to talk and sort it out.
Ask for mediation from HR or senior colleagues.
To be an example to team members is the easiest way for managers to manage their team. In order to be a role model certain personal attributes are required, which are:
Having a positive mindset
Being focused to the goal
Showing integrity, sensitivity
Valuing time through prioritizing, scheduling
Building relationship with team by asking for their cooperation.
- Managers must never shy away from taking decision. It is a good idea to involve team while taking decision but it is also important to make the team feel they are part of the decision. It helps create ownership among team members.
Manager has to work harder than any other team members. Perks aren’t free.
Must be absolutely clear about the purpose of team. That is to achieve target.
Good manager takes responsibility of team failure.
Success should be share with team. It builds trust to the manager.
A good manager must avoid be accessible in the simplest manner.
Should be empathetic and have emotional intelligence.
Although a manager doesn’t work hands-on on the shop floor but having technical skills helps a great deal in different aspects like understanding the tasks or member complaints.
Nature of job defines the technical skill required to carry out the role. It means its not easy to generalize what sort of technical skill a manager requires. But some examples are SOPs, Workflows etc.
In short manager should have working knowledge of the tasks, functions the team performs.
Some of the key differences between good and bad managers are shown.
Although a manager doesn’t work hands-on on the shop floor but having technical skills helps a great deal in different aspects like understanding the tasks or member complaints.