This document provides an overview of etiquette and good manners. It discusses proper personal appearance and hygiene, introductions and greetings, dining etiquette including table settings and manners, and business etiquette such as handshakes. Dining etiquette covers proper table settings, styles of service, glassware, posture, cutting techniques, and dining rules and manners. The document also shares famous quotes on etiquette and manners and concludes by thanking the reader.

1. Etiquette& Good Manners

2. ObjectivesDefinitionPersonal and self careIntroductions and greetingsDining etiquetteTable manners10 commandmentsNo, No’ sYes, Yes’ sFamous quotes

3. Politeness of your appearanceAll the lessons of savoir vivre can be resumed in these words: Learning to be at Ease …

4. The message: authoritative, conservative, and competent

5. Men: hair, beard, dental hygiene ,nails, smells, suit, shirt and last but not least socks and shoes

6. Women : hair, eyebrows, nails, makeup, perfume, suit (pants or skirt?), shirts, pantyhose, shoes and last but not least accessories1st ContactHand ShakeCard giving

7. Dining Etiquette

8. Table settings

9. Styles of Service

10. Glassware Liqueur glassBrandy snifterPort glassAlsace glassBordeaux glassWhite wine glassBurgundy glass

11. Posture and Elbows Sit straight and try not to lean on the table. Keep your elbows off the table and close to the body when you are eating. On the table, mobiles, keys and what can’t be eaten doesn’t belong to itHowever, when you stop to talk, it is okay to rest your elbows on the table and lean forward.

12. Styles of CuttingContinental: Knife in your right handAmerican: Shift split

13. 10 CommandmentsThou shall not jump straight into business talkThou shall not be lateThou shall not table hopThou shall not talk politics, diet or familyThou shall not dominate the conversationThou shall not dawdle over the ordering or eatingThou shall not neglect the old lady next to youThou shall not answer your mobileThou shall not neglect the table mannersThou shall not forget to show appreciationThou shall not leave the table unless urgent reasons

14. No, No’sDon’t salt your food before you tasteDon’t push your plate or chair away Don’t rearrange or stack your dirty dishesNever tilt your chairDon’t ask people where they are going when they get up from the tableIf you burp, excuse your self to no one particularNever crumble crackers in your soup or blow on itDon’t chew ice or other inedible parts of the mealPut butter first on your plate, not directly onto your breadTo get the last bit of soup, tilt the bowl away from you- the Tug boat goes out

15. Yes, Yes’sAlways pass the salt & pepper togetherNeed to get something out of your mouth- use your tongue & forkWhen in doubt, use a utensil rather than your fingersHair in your food- don’t spoil someone else’s meal by talking about itFood in teeth, blow nose, rearrange hair- go to the restroom!Don’t like your meal- who cares- tell the host you do!

16. Official dinerInvitingSingle in restaurant…Married at home…

17. Words to the WiseNothing that touched your mouth should ever directly touch the tableWhen you are finished- place your silverware at 4 :20o’clockIf you spill something don’t make a big deal about it- offer to pay for cleaningIf you decide to pass on food being offered, simply say “No Thanks”- no explanation is neededLearn to try new foods when you have the opportunity- you may be confronted with unfamiliar choices in the future

18. Famous quotesGood manners will open doors that the best education cannot.Clarence ThomasRespect for ourselves guides our morals; respect for others guides our manners . Laurence SterneEtiquette is the science of living. Emilie PostCivility costs nothing and buys everything. Lady Mary Worley Montague A person should be allowed a few redeeming vices, but never bad manners Mark Twain